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Urban Air Trampoline and Adventure Park

1700 Arden Wy, Sacramento, CA 95815, USA

4.0
Dear Urban Air Sacramento Management,I am writing to express my deep disappointment following my recent visit to your Sacramento location. As a loyal customer who has visited multiple times, I’ve never experienced anything like what I encountered today—and I feel compelled to share my concerns.I brought my children and nieces to enjoy a fun day, but unfortunately, the experience was far from enjoyable. Upon arrival, I paid for a package that included access to specific attractions. However, after paying, I was informed that several of the stations included in the package were closed due to short staffing. This information should have been disclosed to me before I made the payment—not after. I arrived at 6:30 PM, and had I been told about the staffing shortage upfront, I would have reconsidered or adjusted my purchase accordingly.Additionally, the facility was in very poor condition. It was dirty, and many of the employees were either inattentive or sitting around on their phones, showing no sense of urgency or professionalism. It was incredibly frustrating to see such a lack of effort and engagement, especially when customers are paying for a premium experience.I truly hope this feedback is taken seriously, as I would love to continue supporting your business—but only if improvements are made. Cleanliness, communication, and staff professionalism should be priorities at all times, especially in a family-friendly environment.I would appreciate a response regarding how this issue will be addressed. Thank you for your time. - Tashamia Jay'Trell
Urban Air Trampoline and Adventure Park Overview Intro Photos Location Reviews

Urban Air Trampoline and Adventure Park Introduce

For California residents, particularly those in and around Sacramento, finding a dynamic and exciting venue for active fun, family outings, and memorable celebrations is a common quest. Urban Air Trampoline and Adventure Park in Sacramento offers an exhilarating indoor amusement experience, designed to get everyone moving and create lasting memories. It stands as a vibrant hub where gravity is defied, challenges are conquered, and laughter fills the air, providing a much-needed escape for active play regardless of the weather outside.

Urban Air is far more than just a trampoline park; it's a comprehensive adventure park that aims to redefine active entertainment. With a wide array of attractions ranging from classic trampolines to thrilling adventure elements, it caters to a diverse audience, from toddlers taking their first cautious jumps to seasoned adventurers tackling challenging obstacle courses. This article will provide a detailed look into what makes the Sacramento location of Urban Air a significant point of interest for local Californians, covering its strategic location, the extensive range of services and attractions it offers, its notable features, and why it remains a compelling choice for families seeking engaging and high-energy fun.

In California's active lifestyle, Urban Air fills a crucial role by providing a controlled, safe, and exciting indoor environment for physical activity. The park continuously strives to offer innovative attractions and diverse programs, ensuring that each visit presents new opportunities for adventure and fun, solidifying its position as a go-to destination for active families in the region.

Urban Air Trampoline and Adventure Park is located at 1700 Arden Wy, Sacramento, CA 95815, USA. This address places it in a highly accessible area within Sacramento, making it convenient for families throughout the city and surrounding communities in the Central Valley of California. Arden Way is a prominent road, ensuring easy navigation for visitors whether they are traveling from nearby neighborhoods or from further out in areas like Roseville, Elk Grove, or Davis.

The park's location within a commercial hub typically means ample parking is available, which is a key factor for larger groups and families. This ease of access contributes significantly to its suitability as a destination for birthday parties, group events, or just a spontaneous day of fun. For California residents, the straightforward drive and readily available parking make planning a visit to Urban Air a hassle-free experience, allowing more time for enjoyment once inside the park. Despite potential concerns regarding facility conditions or staffing, as sometimes noted in customer feedback, the fundamental accessibility of its location remains a consistent advantage for the Sacramento community.

Urban Air Trampoline and Adventure Park offers a dynamic range of services and attractions designed to provide thrilling experiences for visitors of all ages and adventure levels.

  • Trampoline Arenas: Extensive areas with wall-to-wall trampolines, including the APEX Trampolines and Runway (Tumble Track), perfect for freestyle jumping, flips, and energetic bouncing.
  • Adventure Hub®: A central area typically combining multiple attractions for maximum adventure.
  • Sky Rider: An indoor zip line attraction that allows participants to soar through the air above the park, offering a bird's-eye view of the action below.
  • Ropes Course: A challenging elevated obstacle course that tests balance, coordination, and nerve, providing an exciting adventure above the ground.
  • Climbing Walls: Various climbing walls designed for different skill levels, allowing climbers to build strength and confidence as they ascend.
  • Warrior Course: Multi-lane obstacle courses, similar to those seen in "ninja warrior" competitions, where participants can race against friends or themselves.
  • Tubes Playground: A multi-level indoor playground featuring tunnels, slides (including Tube Slides with dynamic lighting), and climbing elements, ideal for younger children.
  • Dodgeball: A classic game played on trampoline courts, adding an exciting, high-flying twist to the traditional sport.
  • Kids' Area (7 & Under): A dedicated and safer zone specifically designed for younger children to play and explore age-appropriate attractions.
  • Arcade Games: A selection of modern and classic arcade games providing additional entertainment and opportunities to win prizes.
  • Birthday Parties: Urban Air is a popular venue for birthday celebrations, offering various packages (Basic, Deluxe, Ultimate, often with options for private rooms) that typically include jump time, party hosts, food, and beverages, simplifying party planning for parents.
  • Memberships: Different membership tiers (e.g., Deluxe, Ultimate) are available, offering perks like unlimited daily play, discounts on food and merchandise, and access to special events, providing significant value for frequent visitors.
  • Summer Pass: Seasonal passes, such as the "Unlimited Play Summer Pass," offer all-access entry for a set period, often including café deals, ideal for extended school breaks.
  • Cafe & Food Options: An on-site cafe (Urban Café) offers a variety of food and beverage options like pizza, chicken tenders, wings, ICEEs, and fountain drinks to refuel jumpers.
  • Private Park Rentals: For large groups or special events, the entire park can sometimes be rented, offering exclusive access to all attractions.

Urban Air Trampoline and Adventure Park in Sacramento boasts several key features and highlights that draw in California families seeking active entertainment.

  • Diverse Adventure Attractions: The park goes beyond basic trampolines, offering a wide array of "epic attractions" such as the Sky Rider indoor zip line, high ropes courses, climbing walls, and multi-lane Warrior Courses. This variety ensures there's "something fun for everyone," catering to different thrill levels and interests.
  • All-Day Play & Membership Options: The availability of "All Day Play" tickets and flexible membership tiers allows visitors to maximize their fun and enjoy unlimited access to attractions, providing excellent value for frequent visitors.
  • Birthday Party Expertise: Urban Air is a renowned destination for "the Best. Birthday. EVER!" with various packages that include dedicated party hosts, private rooms, and catering options, taking the stress out of party planning for parents.
  • Emphasis on Active Engagement: The entire park is designed to encourage physical activity, jumping, climbing, and exploring, providing a healthy outlet for children's energy and promoting fitness in a fun way.
  • Accessibility for All Ages: With a dedicated "Kid's Area 7 & Under" and attractions suitable for teens and adults, Urban Air caters to a broad family demographic, making it an ideal outing for siblings of varying ages.
  • On-Site Amenities: The presence of an arcade for additional entertainment and an Urban Café for food and beverages means visitors can spend extended periods at the park without needing to leave for refreshments. Restrooms are also available, though their condition can vary as per customer feedback.
  • Year-Round Indoor Venue: As an indoor facility, Urban Air provides a consistent option for active fun regardless of Sacramento's weather, whether it's a hot summer day or a rainy winter afternoon.

For direct inquiries, booking tickets, or to learn more about party packages and memberships at Urban Air Trampoline and Adventure Park in Sacramento, please use the following contact information:

Address: 1700 Arden Wy, Sacramento, CA 95815, USA

Phone: (916) 930-6822

Mobile Phone: +1 916-930-6822

In conclusion, for California locals, particularly those in the Sacramento area, Urban Air Trampoline and Adventure Park presents a compelling option for active, family-friendly entertainment. Its extensive range of attractions, including thrilling elements like the zip line, climbing walls, and challenging obstacle courses, truly elevates it beyond a standard trampoline park into a full-fledged adventure destination. This diversity ensures that children of various ages and interests, from toddlers to teens, can find engaging activities to enjoy, making it an ideal spot for family outings.

While recent customer feedback indicates areas for improvement in terms of attraction availability due to staffing and facility cleanliness, the core value proposition of Urban Air remains strong: a unique indoor environment for high-energy fun and physical activity, perfectly suited for birthday parties and everyday play. The convenience of its location on Arden Way, coupled with flexible ticket and membership options, further enhances its suitability for the local community. For Sacramento families seeking a vibrant space where kids can unleash their energy, develop new skills, and create exciting memories, Urban Air Trampoline and Adventure Park continues to be a go-to choice, and with attention to the customer feedback, it has the potential to consistently deliver a premium experience.

Urban Air Trampoline and Adventure Park Photos

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Urban Air Trampoline and Adventure Park Location

Urban Air Trampoline and Adventure Park

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