Chuck E. Cheese Introduce
For families across North Carolina, especially those in the vibrant city of Winston-Salem, finding a place that seamlessly combines delicious food with engaging entertainment for children is a winning combination. Chuck E. Cheese, located on Hanes Mall Blvd, has long been a beloved institution, serving as a unique pizza restaurant that doubles as a lively entertainment center. It's a place where kids can be kids, enjoying a wide array of arcade games and attractions, while parents can relax and share a meal. Whether you're planning a memorable birthday celebration, looking for a fun family outing, or simply craving pizza in an energetic atmosphere, Chuck E. Cheese offers a distinctive experience. This article will provide a comprehensive overview of the Winston-Salem Chuck E. Cheese, detailing its location, the services it offers, its key features, and why it remains a suitable destination for local North Carolinians.
Chuck E. Cheese is a well-known international chain of family entertainment centers, famous for its combination of pizza, arcade games, and animatronic or digital character entertainment starring Chuck E. Cheese himself. The Winston-Salem location embodies this concept, providing a vibrant and bustling environment where children can play freely and safely. While it's fundamentally a pizza restaurant, the emphasis is heavily placed on the interactive entertainment experience, making it a popular choice for families with young children. The atmosphere is designed to be high-energy and exciting, with lights, sounds, and constant activity from the arcade games. The brand has evolved over the years, adapting its attractions to modern preferences, but the core idea of "Where a Kid Can Be a Kid®" remains central to its mission. It’s a place built for creating positive, lifelong memories through fun, food, and play.
The Chuck E. Cheese in Winston-Salem is conveniently located at 620 Hanes Mall Blvd, Winston-Salem, NC 27103, USA. This address places it in a highly accessible area of the city, adjacent to the bustling Hanes Mall, one of the region's major retail hubs. Its presence on Hanes Mall Boulevard, a significant commercial thoroughfare, ensures excellent visibility and straightforward access for families traveling from various parts of Winston-Salem and surrounding communities in Forsyth County and beyond. Ample parking is typically available in the plaza, making it easy for visitors to park and access the restaurant without significant hassle, even during peak hours. The proximity to other retail and dining establishments also makes it a convenient stop during a day of errands or shopping. This strategic location reinforces Chuck E. Cheese as a readily available option for family entertainment in the heart of North Carolina's Triad region.
Chuck E. Cheese offers a variety of services tailored to families and groups, ensuring a comprehensive and enjoyable experience:
- Dine-In Pizza & Menu: Guests can enjoy a full menu of pizzas (including build-your-own and specialty options like Five Meat or Supreme), appetizers (Cheesy Bread, French Fries, Saucy Meatballs, Wings), desserts (Churros, Cinnamon Dessert Pizza), and a wide selection of beverages. A "Grown-Up Menu" is also available with exclusive pizza and wing flavors.
- Arcade Games with All You Can Play: The primary entertainment offering is a vast arcade floor featuring games for all ages and skill levels, from toddler-friendly options to racing games and basketball. The "All You Can Play" system allows guests to purchase unlimited gameplay for a set amount of time (e.g., 30-120 minutes), providing excellent value.
- Birthday Party Packages: Chuck E. Cheese is renowned for its birthday party experiences. Packages typically include 2 hours of unlimited gameplay, a dedicated party table or room, pizza, unlimited soft drinks, a Chuck E. Cheese birthday show, the iconic Ticket Blaster experience for the birthday child (with double tickets for higher-tier packages), bonus E-Tickets for all guests, and a dedicated party host.
- Play Pass System: Games are operated using reloadable Play Pass® cards or Play Bands, offering a convenient, touchless experience for tracking game time and E-Tickets.
- Live Shows & Character Appearances: Chuck E. Cheese himself makes live appearances and performs a birthday show. The Winston-Salem location also features new interactive dance floors and giant screens for concert-like experiences.
- Kid Check® Program: A robust security system ensures that every child and accompanying adult entering the facility receives a matching hand stamp, which is checked upon exit, prioritizing child safety.
- Prizes: E-Tickets earned from games are saved on Play Passes and can be redeemed for a wide variety of prizes at the Prize Counter.
- Daily Deals & Coupons: The Winston-Salem location frequently offers coupons and deals for both gameplay and food, allowing families to save on their visit.
- Online Ordering & Delivery: For those who want the pizza without the full park experience, Chuck E. Cheese offers online ordering for pickup and delivery through third-party services like Uber Eats.
- Birthday Club: Families can join the free Birthday Club for special offers, including free gameplay, upgrades, and discounts for the whole family on birthdays.
Chuck E. Cheese in Winston-Salem offers several features and highlights that contribute to its appeal as a local family destination:
- Dedicated Trampoline Zone: The Winston-Salem location includes a "Trampoline Zone" specifically designed for younger kids (under 56 inches), providing a safe space for bouncing away from the intense hustle of larger trampoline parks.
- Extensive Arcade Selection: With games ranging from classic arcade titles to modern console games, racing, puzzle, and toddler-friendly options, there's something to engage every age group and interest.
- "All You Can Play" Value: This pricing model allows families to budget their entertainment easily, ensuring kids can play as many games as they want within their chosen time frame without worrying about individual game costs.
- Party Expertise: As "America's original birthday destination," Chuck E. Cheese has honed its party-hosting services, offering comprehensive packages and dedicated hosts to ensure a stress-free and memorable celebration.
- Enhanced Dining Experience: Beyond the classic pizza, the introduction of a "Grown-Up Menu" and a variety of appetizers and desserts caters to a broader palate, making the dining experience more appealing for adults.
- Child Safety Measures: The Kid Check® program is a significant highlight for parents, offering peace of mind regarding their children's safety within the bustling environment.
- Interactive Entertainment: The live shows featuring Chuck E. Cheese, along with the new digital dance floor, provide dynamic and interactive entertainment that goes beyond just static arcade games.
- Customer Service Focus: Many reviews, including one highlighting a positive monthly membership experience, indicate that staff and managers are generally helpful and willing to assist guests, even during busy periods.
For bookings, inquiries, or to plan your next visit to Chuck E. Cheese in Winston-Salem, NC, here is the primary contact information:
Address: 620 Hanes Mall Blvd, Winston-Salem, NC 27103, USA
Phone: (336) 774-0690
Mobile Phone: +1 336-774-0690
Website: It is highly recommended to visit their official website (chuckecheese.com/winston-salem-nc) for the most up-to-date information on hours, pricing, birthday party package details, current deals, and to book online or complete waivers.
Typical Operating Hours (always check their website for current schedules and holiday hours, as these can vary):
- Monday - Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 10:00 PM
- Saturday: 10:00 AM - 10:00 PM
- Sunday: 11:00 AM - 9:00 PM
For locals in North Carolina, particularly in Winston-Salem and the surrounding Triad region, Chuck E. Cheese offers a distinctive and highly suitable entertainment and dining option. Its unique blend of family-friendly pizza, an extensive arcade with the convenient "All You Can Play" model, and dedicated attractions like the Trampoline Zone makes it an ideal spot for children of various ages. While some nostalgic features like large play tunnels and ball pits may have evolved, the core appeal of unlimited gameplay, interactive shows, and well-managed birthday parties remains strong. The commitment to safety through the Kid Check® program provides crucial peace of mind for parents. Despite minor issues like occasional non-working machines or the distance of the drink section from party tables noted in some reviews, the overall positive feedback from families, highlighting helpful staff and cost-effectiveness of memberships, underscores its value. For North Carolinians seeking a lively, engaging, and convenient venue for family outings or children's celebrations, Chuck E. Cheese on Hanes Mall Blvd continues to be a go-to destination where fun and food create lasting memories.
Chuck E. Cheese Photos










Chuck E. Cheese Location
Chuck E. Cheese
620 Hanes Mall Blvd, Winston-Salem, NC 27103, USA
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Chuck E. Cheese Reviews
Chucky cheese ain't like it use to play the play tunnels aren't there anymore , ball pits and chucky cheese friends don't perform anymore just chucky at least he still does . it's just a mini toddler arcade and it SUCKS that we have to pay 12 dollars to play a baby mini trampoline and pay for socks it should be included especially with the birthday package and the crazy straw drinks with all packages. by the way why the hell is the drink section so far from the party tables . And some of your toy machines and rides dont work . but the other inclusions are really nice . Kids still enjoy it .
Jan 26, 2025 · DanielObie The3rd (MajesticM.T.Z)6 year old daughter loves it. Never had any serious issues ( with staff, other children, or parents). Sometimes, it's the vibe you're putting out. Watch your kids and be proactive if a situation happens. I pay monthly for a membership, and it's the most cost-effective for us. Staff and managers are always willing to help. You may have to wait a little bit for their help, but they do help.
May 27, 2025 · Chanh PopplewellWe love bringing our children to Chuck E. Cheese—it’s always been a fun and exciting environment for our family. However, we’ve experienced two unfortunate incidents that we feel need to be addressed.On two separate visits, our daughter was bitten by other children. She expressed that she was afraid to play and jump on the trampoline b because she felt targeted and picked on by the children involved in each incident. This was very upsetting for her and for us as parents. We want to emphasize that we are fully aware of the children who attends Chuckie E. Cheese. However, our primary concern is the safety of our daughter in what should be a kid-friendly environment.What’s more concerning is that on both occasions, staff members appeared distracted and disengaged. One staff member, in particular, was on FaceTime during our visit, which is unacceptable in a setting meant to ensure the safety of children.We are sharing this not out of anger but in the hope that it raises awareness. We believe Chuck E. Cheese can be a safe and welcoming place for all kids, and we urge management to address staff attentiveness and ensure proper supervision so that no child feels unsafe while trying to have fun.
Apr 30, 2025 · Kay BSad to see the animatronics are no longer there and tickets are loaded on cards . Lots of fun games and pizza is tasty. Wish the employees were bit more high spirited tho. When they put on the Chuck E Cheese suit he should come to life , full of energy and love for the kids ... sad to say that's usually not what happens. Bring back the good times , animatronics, coins , tickets, ... the kids casino we once knew.
Jun 19, 2025 · Bridget BolesThe staff here is very helpful, shout out to Mike and Bebe! They have helped me Everytime and been very polite. Most of the machines work when I go here and the attendants are pretty good about watching the kids in the trampoline area. Get the game pass if you're gonna do it. 7.99 a month for 50 games per day. You can literally come in everyday of the week and get fifty games to play and a discount on food and drinks and sometimes free food and cheaper trampoline access. My sister In law pays for the silver pass which gets 30% discount and 100 games a day. I highly recommend if you have a kid to watch and don't always have something to do especially on rainy days.
Apr 26, 2025 · Austin Mccabe
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