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Urban Air Trampoline and Adventure Park

1 Galleria Dr, Middletown, NY 10941, USA

4.0
I have enjoyed my experience we go here frequently. There’s only been a few times where I feel like the staff is a lot of young kids and they’re too busy about chitchatting. It’s really sometimes pay attention to the kids, but overall I have to say the staff is friendly. The food is okay it’s not like you’re going to a five star restaurant and the prices are reasonable. Cleanliness is decent. - Jenna Pink
Urban Air Trampoline and Adventure Park Overview Intro Photos Location Reviews

Urban Air Trampoline and Adventure Park Introduce

For New York residents, especially those in Orange County and the wider Hudson Valley, discovering an indoor amusement park that truly offers something for everyone is a fantastic find.

Urban Air Trampoline and Adventure Park

in Middletown, NY, is exactly that. Located conveniently at 1 Galleria Dr, this isn't just your average trampoline park; it's a sprawling adventure hub designed to deliver high-flying fun, thrilling challenges, and unforgettable experiences for all ages, making it an essential local destination.

Urban Air Trampoline and Adventure Park

goes far beyond simple bouncing. It’s packed with an innovative mix of attractions that encourage guests to leap, climb, swing, and soar like never before. From the moment you step inside, you'll find a dynamic environment buzzing with energy and excitement, perfect for escaping the unpredictable New York weather. Whether you're looking to challenge yourself on a ninja course, race friends on go-karts, or simply enjoy some casual jumping, this park provides endless possibilities for active entertainment.

What truly sets this park apart, as highlighted by numerous satisfied customers, is the friendly and enthusiastic staff who genuinely strive to enhance every visit. Despite being a large venue, the team's commitment to creating a welcoming and fun atmosphere shines through, ensuring that both children and adults have a blast.

Urban Air Trampoline and Adventure Park

is designed to be a premier spot for regular family outings, memorable birthday parties, and group events, making it a beloved local amenity for active New Yorkers.

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Location and Accessibility

Urban Air Trampoline and Adventure Park

is conveniently located at 1 Galleria Dr, Middletown, NY 10941, USA. This address places it within the prominent Galleria at Crystal Run mall, a major shopping and entertainment destination in Middletown, Orange County. This strategic location offers exceptional accessibility for residents throughout the Hudson Valley and beyond.

Being situated within the Galleria at Crystal Run provides numerous benefits for visitors. The mall offers extensive parking, which is a significant advantage, ensuring that finding a spot is rarely an issue, even during peak times. This makes it easy for families to arrive with children and any necessary gear without hassle. The mall setting also allows for a multi-purpose outing, where visitors can combine their adventure park experience with shopping, dining, or other mall amenities, enhancing the overall convenience and appeal.

Middletown is easily accessible via major roadways, including Route 17 and Interstate 84, ensuring a straightforward drive from various parts of Orange County and neighboring regions such as Sullivan, Ulster, and Dutchess Counties. This excellent connectivity makes

Urban Air Trampoline and Adventure Park

a practical and attractive choice for regular visits, spontaneous fun, or planning a special event for New Yorkers.

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Services Offered
  • General Admission (Day Tickets):

    Urban Air Trampoline and Adventure Park

    offers day tickets allowing access to its wide array of attractions. Guests can choose from different pass levels (Deluxe, Ultimate, Platinum) which provide varying degrees of access to the park's features.
  • Memberships: For frequent visitors, various membership packages are available (e.g., Deluxe, Ultimate, Platinum monthly memberships). These often include daily jump time, discounts on food and beverages, free guest passes, and access to member-only events, providing significant value for local families.
  • Birthday Party Packages: A core service,

    Urban Air Trampoline and Adventure Park

    specializes in hosting unforgettable birthday parties. They offer multiple party packages (e.g., Basic, Deluxe, Ultimate, Platinum) tailored to different preferences and budgets. These packages typically include jump time, a dedicated party host, a private party room, and often include food and drinks, with options for add-ons like character visits or glow party themes.
  • Group and Event Bookings: The park accommodates groups of various sizes, including corporate events, team parties, school field trips, and church groups. Customized packages can be arranged for private gatherings and larger celebrations.
  • Special Programs:

    Urban Air Trampoline and Adventure Park

    offers specialized programs such as "Jumperoo" (open park time for children 5 and under), "Family Night" (discounts and activities for the whole family), and "Sensory Friendly Play" sessions for children with special needs, providing a quieter, more accommodating environment.
  • On-Site Cafe: The park features an "Urban Air Cafe" offering food and drinks for purchase, providing a convenient refueling station for hungry adventurers. Options typically include pizza, chicken tenders, wings, ICEEs, and other snacks.
  • Required Safety Socks: For all jumpers, special Urban Air grip socks are required for safety. These can be purchased once and reused on subsequent visits.
  • Online Waivers and Booking: For convenience, visitors can typically complete waivers and purchase tickets online in advance, streamlining the check-in process upon arrival.
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Features / Highlights
  • Vast Array of Attractions Beyond Trampolines: While a "trampoline park,"

    Urban Air Trampoline and Adventure Park

    truly distinguishes itself with an extensive and diverse range of adventure attractions. These include:
    • Go-Karts: An indoor track for racing, often available in both full-size and mini versions for kids.
    • Ninja Warrior Course: A challenging obstacle course designed to test agility and strength.
    • Ropes Course & Sky Rider: Elevated courses that allow guests to navigate obstacles or zip across the park from above.
    • Climbing Walls: Various climbing challenges for different skill levels.
    • Tube Slides & Indoor Slide Park: Multi-lane, exhilarating slides for rapid descents.
    • Battle Beam & Foam Pit: A classic balancing and jousting challenge over a soft pit.
    • Dodgeball & Slam Dunk Zones: Trampoline-enhanced versions of classic sports.
    • Virtual Reality & Laser Tag: Immersive gaming experiences.
    • Indoor Skydiving & Leap of Faith: Unique thrill attractions for adrenaline seekers.
    • Tubes Playground & Kids Area (7 & Under): Dedicated, age-appropriate play areas for younger children.
  • Highly Engaging and Friendly Staff: Customer reviews consistently praise the staff for being "super friendly," having "great energy," and actively engaging with the children. Shout-outs to specific individuals like the "girl over at the go-karts" and "manager, Tatum," highlight the personalized and welcoming service that truly enhances the overall experience. This level of customer care is a significant differentiator.
  • Well-Run and Positive Atmosphere: Visitors note that the "place is well-run and the team works hard to create a great atmosphere." This indicates good management and a concerted effort to ensure smooth operations and a consistently positive environment.
  • Comprehensive Party Planning: The park offers robust party packages that simplify the process for parents, providing dedicated spaces, activities, and often food, making it a stress-free and memorable birthday venue.
  • Climate-Controlled Indoor Environment: As an indoor park, it provides a perfect year-round solution for active entertainment, regardless of weather conditions (rain, snow, extreme heat or cold), making it a reliable option for New York families.
  • Convenient Location in a Major Mall: Being situated in the Galleria at Crystal Run means easy access from major roads and ample parking, adding to the convenience for visitors from throughout the Hudson Valley.
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Contact Information
  • Address: 1 Galleria Dr, Middletown, NY 10941, USA
  • Phone: (518) 723-5210
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Conclusion: Why this place is suitable for locals

Urban Air Trampoline and Adventure Park

in Middletown, NY, is an exceptionally suitable and highly recommended amusement park for locals across the New York region, especially for families residing in Orange County and the wider Hudson Valley. Its extensive range of attractions, commitment to customer service, and versatile programming make it an invaluable local asset.

One of the primary reasons it's so well-suited for New Yorkers is its **role as a premier indoor entertainment destination**. Given our state's diverse climate, having a robust indoor facility like Urban Air provides a consistent and reliable option for active fun, regardless of seasonal weather challenges. This means families can count on a day of excitement whether it's scorching summer, a rainy spring, or a snowy winter, ensuring year-round opportunities for children to burn energy and engage in physical activity.

The park's **impressive variety of attractions** truly sets it apart from more traditional trampoline parks. It's not just about jumping; it's about go-karts, ninja courses, ropes courses, climbing walls, and much more. This diverse offering ensures that children and adults of all ages and interests will find multiple activities to enjoy, preventing boredom and encouraging return visits. This comprehensive appeal makes it an ideal destination for families with varying preferences, ensuring everyone leaves with a smile.

Furthermore, the consistently praised **friendly and energetic staff** is a significant highlight. As noted by customers, the team goes above and beyond to ensure children are having fun and that the overall experience is positive. This dedication to customer service, from the front desk to the individual attraction supervisors, creates a welcoming and well-managed environment that New York families truly appreciate. It fosters a sense of trust and encourages repeat business.

Finally, its **convenient location within the Galleria at Crystal Run** offers added practicality. Easy access, abundant parking, and the option to combine a visit with other mall activities make it a seamless addition to a family's day out. Whether planning a memorable birthday party, a group outing, or just an afternoon of active adventure,

Urban Air Trampoline and Adventure Park

stands out as a top-tier local amusement park, perfectly designed to meet the recreational needs of our New York community.

Urban Air Trampoline and Adventure Park Photos

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Urban Air Trampoline and Adventure Park Location

Urban Air Trampoline and Adventure Park

1 Galleria Dr, Middletown, NY 10941, USA

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