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Altitude Trampoline Park in Richardson

110 W Campbell Rd Suite 400, Richardson, TX 75080, USA

4.0
When I say I'll never come to this location again I mean exactly that. The fact that the manager saw for to laugh in my face about be requesting a refund for the flat soda that I purchased from them. He advised that it was drunk out of so no refund although you can see it was only a sip. I advised obviously tif have to take a sip to know it was bad. There was no resolution provided and he decided to tell me he refused service and walked away. I also asked for the owner and why there was no sign up that says no refunds even if item is bad. He had every excuse in the world and then stated that it's just $3. If you feel this way, please tell me why you didn't take care of your customer that came in with a great attitude to begin with. This is not the way to handle anything saying you don't make the product but you sell it and should stand behind what you sell knowing you can get your refund for something bad with no problem. That's the first and last time I'll ever go to that location. Then the fact that everyone thought that was cool and disregards my money period and it's definitely the principle. Learned a lesson today. - Teresa Davis
Altitude Trampoline Park in Richardson Overview Intro Photos Location Reviews

Altitude Trampoline Park in Richardson Introduce

For families and thrill-seekers across the vibrant North Texas region, particularly those in Richardson and the surrounding communities, Altitude Trampoline Park stands as a premier indoor amusement center dedicated to exhilarating active fun. Located conveniently on W Campbell Road, this park is more than just a place to jump; it's a dynamic hub designed to provide hours of high-flying excitement, challenging attractions, and memorable experiences for visitors of all ages. From expansive trampoline courts to adventurous obstacle courses, Altitude offers a unique blend of physical activity and sheer enjoyment, making it an ideal destination for birthday parties, family outings, or simply a day of energetic play regardless of the weather outside.

Altitude Trampoline Park in Richardson operates as a state-of-the-art indoor amusement center, providing a fantastic alternative to outdoor activities that are often limited by the unpredictable Texas climate. Here, the fun never stops, whether it's scorching hot, raining, or chilly. With over 14,000 square feet of indoor trampolines and nearly 24,000 square feet of total space, this park is designed for maximum movement and engagement. It embodies the "Jump Life!℠" philosophy, fostering a community where social connection, activity, and celebration combine to create joy, exhilaration, growth, and wellness for everyone.

The park prides itself on offering a wide range of activities and programs throughout the week, ensuring that there’s always something new and exciting happening. From dedicated toddler times for the littlest jumpers to high-energy dodgeball games for teens and adults, Altitude aims to cater to diverse age groups and interests. This focus on inclusive fun makes it a versatile venue for various occasions, from casual visits to organized group events and, notably, birthday parties that are designed to be "indoor adventures."

Customer experiences at Altitude Trampoline Park in Richardson paint a vivid picture of its strengths and occasional challenges. On one hand, there are glowing reviews celebrating exceptional staff interactions. For instance, a parent recounted an "incredible" experience with staff, specifically shouting out Maria and Bria for going "above and beyond" to accommodate a last-minute birthday party for a large group. This level of attentiveness, helpfulness, and positive engagement from the staff is a significant highlight, making special occasions truly memorable and stress-free for organizers.

However, as with any busy public establishment, there can be isolated instances of less positive interactions. One reviewer expressed significant dissatisfaction over a refund request for a flat soda and a subsequent interaction with a manager. While this specific incident highlights a customer service challenge, it is important to contextualize it within the broader positive experiences reported by many others. The variety of feedback underscores the dynamic nature of managing a high-traffic entertainment venue and the importance of consistent service delivery across all aspects of the business. Despite isolated issues, the park continues to be a popular choice for active fun in the Richardson area.

Location and Accessibility

Altitude Trampoline Park in Richardson is conveniently situated at 110 W Campbell Rd Suite 400, Richardson, TX 75080, USA. This prime location places it in a highly accessible area within Richardson, a key city in the northern part of the expansive Dallas-Fort Worth (DFW) Metroplex. Campbell Road is a well-known thoroughfare that provides excellent visibility and straightforward navigation for visitors from across the region.

For those traveling by car, the park's location offers effortless access from major highways and interstates that serve the DFW area. It is strategically positioned near U.S. Route 75 (Central Expressway), a primary north-south artery that connects Richardson directly to downtown Dallas, Plano, Allen, and McKinney. Additionally, its proximity to President George Bush Turnpike (PGBT), a major east-west toll road, enhances accessibility from eastern and western suburbs such as Garland, Carrollton, and Irving. This network of major roads ensures that Altitude Trampoline Park is within easy reach for a vast number of residents throughout North Texas.

The park's situation within a commercial hub on Campbell Road also means that ample parking is typically available, a crucial convenience for families visiting with children. Furthermore, the surrounding area often includes other retail businesses and dining options, allowing visitors to combine their trip to the park with other errands or leisure activities. While public transportation through Dallas Area Rapid Transit (DART) bus routes may serve the general vicinity, personal vehicles remain the most common and convenient mode of transportation for accessing such entertainment venues in the sprawling DFW region. The straightforward access and convenient location make Altitude Trampoline Park a highly suitable choice for local families seeking active entertainment.

Services Offered
  • Expansive Trampoline Areas: Altitude Trampoline Park boasts over 14,000 square feet of interconnected trampolines, offering vast open jump areas for free-form bouncing. These main courts are designed to accommodate jumpers of all skill levels, providing a foundation for high-energy play.

  • Specialized Jump Zones: Beyond the main court, the park features several unique jump zones to diversify the experience. These include exhilarating dodgeball courts, where players can engage in high-octane games on trampolines, and basketball dunking lanes, allowing aspiring athletes to soar and dunk like pros.

  • Foam Pit: A classic and beloved attraction, the foam pit provides a soft and safe landing for jumpers practicing flips, tricks, or simply enjoying a playful plunge. It's a great spot for both skill development and pure fun.

  • Gymnastics Tumble Tracks: For those interested in developing more advanced acrobatic skills, the park offers dedicated gymnastics tumble tracks. These provide a longer, sprung surface ideal for practicing a sequence of tumbles and flips safely.

  • Kid Zone: Recognizing the needs of younger visitors, Altitude Trampoline Park includes a dedicated Kid Zone. This area is designed with age-appropriate activities and a safer environment, allowing the youngest jumpers to have fun independently while still being within sight of guardians. This often includes specific toddler time slots for enhanced safety.

  • Battle Beam: Participants can challenge friends on the Battle Beam, attempting to knock each other into a soft foam pit below. This provides a fun, competitive, and engaging activity that tests balance and agility.

  • Party and Event Hosting: A core service, Altitude specializes in hosting birthday parties and various group events. They offer party packages that typically include jump time, a dedicated party area or room, food and beverage options, and the assistance of attentive party hosts. This service aims to make event planning stress-free and enjoyable for parents and organizers.

  • Group Fitness/Programs: Altitude often incorporates programs that combine activity with an energetic spirit. While specific daily programs may vary, the emphasis on "Freeplay" and encouraging active engagement means there are often opportunities for structured fitness or group activities beyond casual jumping.

Features / Highlights
  • Exceptional Customer Service for Events: A major highlight, as consistently praised by numerous customers, is the park's outstanding staff, particularly for handling birthday parties and group events. Employees like Maria and Bria have been specifically recognized for going "above and beyond" in providing accommodating, helpful, and attentive service, ensuring that party setups are ready and guests are well-cared for. This dedication significantly enhances the overall experience for families celebrating special occasions.

  • Diverse Activity Zones: Altitude Trampoline Park distinguishes itself with a broad array of attractions beyond simple trampolines. Features such as dodgeball courts, basketball dunking lanes, a large foam pit, and gymnastics tumble tracks cater to various interests and skill levels, ensuring that all visitors find engaging activities throughout their visit.

  • Year-Round Indoor Fun: Being an entirely indoor facility, Altitude provides a reliable and comfortable entertainment option regardless of the weather conditions outside. This is a significant advantage in North Texas, where extreme heat or unpredictable weather can limit outdoor activities, guaranteeing consistent fun and activity.

  • Dedicated Kid Zone: The presence of a specific "Kid Zone" is a crucial highlight for families with younger children. This area provides a safer and age-appropriate environment, allowing toddlers and smaller kids to enjoy the trampolines and other soft play elements without being overwhelmed by larger, more energetic jumpers. Dedicated "Toddler Time" further enhances this feature.

  • Clean and Well-Maintained Environment: Positive customer feedback often mentions the cleanliness of the establishment. A well-maintained and clean facility is essential for public entertainment venues and contributes significantly to a positive and comfortable experience for all guests.

  • Focus on "Freeplay" and Active Engagement: The park promotes a philosophy of "Freeplay," emphasizing uninhibited freedom to express, learn, socialize, and be active. This approach encourages natural development and provides an environment where physical activity is seamlessly integrated with fun and social interaction.

  • Central Richardson Location: Situated on a major road like Campbell Road, the park boasts excellent accessibility from surrounding communities via key highways (US-75, PGBT), making it a convenient and easily reachable destination for residents across the DFW Metroplex.

Contact Information

Address: 110 W Campbell Rd Suite 400, Richardson, TX 75080, USA

Phone: (469) 941-4350

Mobile Phone: +1 469-941-4350

Conclusion: Why this place is suitable for locals

For residents across Richardson and the wider Dallas-Fort Worth Metroplex, Altitude Trampoline Park on W Campbell Road stands as an exceptionally suitable and highly appealing destination for active family entertainment. Its strong suitability for locals is derived from its prime location, diverse range of engaging attractions, and a proven track record of excellent customer service, particularly for special events.

Firstly, the park's strategic location in Richardson, with direct access from major thoroughfares like US-75 and President George Bush Turnpike, ensures unparalleled convenience for families throughout North Texas. This ease of access significantly reduces travel time and logistical stress, making it a practical choice for both spontaneous visits and planned outings. For busy Texas families, having a high-quality entertainment venue so readily accessible is a considerable advantage, fostering consistent engagement in physical activity.

Secondly, Altitude Trampoline Park provides an invaluable indoor option for active entertainment, a crucial benefit given the often extreme weather conditions in Texas. Whether it's the intense summer heat, unexpected cold snaps, or sudden storms, the climate-controlled environment guarantees that the fun can continue year-round. This reliability ensures that families have a dependable go-to spot for physical activity and entertainment, regardless of outdoor conditions.

One of the most compelling reasons for locals to choose Altitude is its highly praised customer service, particularly for hosting birthday parties and group events. Testimonials highlight staff members going "above and beyond" to accommodate requests, ensure smooth operations, and provide attentive assistance. This level of dedication ensures that parents can host stress-free, memorable celebrations, making Altitude a top choice for special occasions within the community. The existence of a dedicated "Kid Zone" also underscores its commitment to catering safely to families with younger children, allowing all age groups to enjoy the park.

Furthermore, the sheer variety of attractions, including expansive trampoline courts, dodgeball, basketball dunking lanes, a large foam pit, and gymnastics tumble tracks, ensures that visitors of all ages and energy levels will find something engaging. This diverse offering prevents boredom and encourages repeat visits, promoting healthy, active lifestyles in a fun and exciting setting. While an isolated incident regarding a refund was noted, the overwhelming majority of experiences speak to the park's quality and customer focus.

In conclusion, Altitude Trampoline Park in Richardson is more than just an amusement center; it's a vital community asset. Its convenient location, dependable indoor environment, extensive array of engaging attractions, and especially its highly-rated customer service make it an ideal choice for Richardson families seeking consistent, fun, and healthy entertainment right within their local community.

Altitude Trampoline Park in Richardson Photos

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Altitude Trampoline Park in Richardson Location

Altitude Trampoline Park in Richardson

110 W Campbell Rd Suite 400, Richardson, TX 75080, USA

Altitude Trampoline Park in RichardsonAltitude Trampoline Park in Richardson

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