Play Cenla

For families residing in or around Alexandria, Louisiana, seeking engaging and active entertainment options, **Play Cenla** offers an indoor amusement experience designed to bring excitement and challenge. Located conveniently in the heart of Alexandria, Play Cenla aims to be a destination where both children and adults can engage in various activities, from thrilling physical challenges to classic arcade fun. As a local establishment, it strives to provide a space for family outings, playdates, and unique recreational opportunities within the Central Louisiana community.

Play Cenla is positioned as an indoor adventure hub, offering a selection of activities aimed at providing a dynamic experience. The concept behind Play Cenla is to offer a diverse range of attractions under one roof, catering to different interests and energy levels. While the goal is to provide a comprehensive entertainment solution, it's worth noting that customer experiences can vary, and direct engagement with staff upon arrival can help clarify expectations regarding activities and facility policies. The aim is always to provide a place where families can create memories and enjoy active play, contributing to the local entertainment landscape of Alexandria.

Customer feedback is an important aspect for any local business, and it provides valuable insights into the visitor experience at Play Cenla. While many patrons seek positive and engaging interactions, some experiences highlight areas where improvements in customer service and communication could enhance the overall visit. One detailed review noted: "I recently visited this establishment with my 9-year-old nephews who were visiting from out of state. They were really excited when I told them we were going somewhere fun with cool activities. Unfortunately, our experience didn’t meet expectations. When we first walked in, the greeting was far from warm... After we selected and paid for the 90-minute package, I signed the waivers and the staff member placed the wristbands on the kids. However, he didn’t explain anything about the activities or how things worked. I had to ask him directly to share information about what they should expect during the experience especially with it being our first time here... The high obstacle course was one of the main attractions that excited my nephews. One was eager to try it, but the other was hesitant. When my brave nephew got up there, I could see he quickly became uncomfortable. I asked if someone could accompany him, and the owner said they were short-staffed but could send someone, if i could wait because he had the others that were there assigned to doing something... Eventually, a young woman was sent to go with him, but unfortunately, there was no friendly banter going on with us to say hey today we're going to be doing this and you're going to experience ... just silence and coldness... When I shared that my nephew felt uncomfortable during the activity, the owner dismissed it as 'just a personal opinion.' That’s not okay. My nephew’s feelings do matter, especially as a paying guest and a child in what’s meant to be a fun, encouraging environment. What was more disheartening was the comparison to his own five-year-old daughter 'zipping through the course,' as my nephew was being unstrapped after not feeling safe enough to complete it. Instead of empathy, we were met with minimization. That moment stuck with us. To be fair, the owner did offer a $20 play card to each of them, after our complaint, and my nephews did enjoy the arcade portion of the visit. But honestly, the damage was already done. The overall vibe from the staff was that we were bothering them. At one point, the same “busy” staff was seen sitting and scrolling on their phones. In summary, I hope this review serves as constructive feedback. Being short-staffed should never translate into poor service or cold interactions. Kindness, attentiveness, and a welcoming atmosphere go a long way, especially in places designed for kids. My nephews picked up on the lack of care and that’s something no child should feel when they’re simply trying to have fun."

Another review highlighted: "1st time here and unfortunately will be last time. Not much at all for 6 and under but a baby toddler area which is unsafe floors around toddler toys are solid slippery concrete. My 9 yr old after 30 minutes bored. Arcade games are not included in admittance fee. So your $10 an hr is basically for a mediocre zip line a couple a wall climbing activities and a basketball court. Not worth the money at all. Me and the kids were Very disappointed." These detailed accounts suggest that while Play Cenla offers various activities, there may be opportunities for improvement in terms of customer engagement, staff attentiveness, and clear communication regarding pricing and suitability of attractions for different age groups, particularly for younger visitors. Potential visitors are encouraged to review these experiences to manage their expectations and consider reaching out directly to the venue for clarification on offerings and policies before a visit.

Play Cenla is conveniently located at **1008 Bayou Pl, Alexandria, LA 71301, USA**. This address places the indoor amusement center within Alexandria, making it a relatively accessible option for residents throughout the city and the surrounding Central Louisiana region. Bayou Place is a recognizable area, which should aid in navigation for those visiting for the first time.

Being situated within Alexandria means that for local families, the travel time to Play Cenla is minimized, offering a convenient choice for spontaneous outings or planned recreational activities. As an indoor facility, it provides a valuable option for entertainment regardless of weather conditions. For those in the Cenla area, easy access to an indoor amusement center contributes to the local availability of diverse entertainment options for families seeking active play close to home.

• **Obstacle Course:** A multi-level course designed to challenge agility, balance, and strength, providing an active and engaging experience for participants.
• **Climbing Activities:** Various wall climbing or similar vertical challenges that offer a physical workout and a sense of accomplishment.
• **Arcade Games:** A selection of electronic games available for play, typically requiring separate payment or a play card.
• **Basketball Court:** An indoor court for shooting hoops and engaging in friendly basketball games.
• **Toddler Area:** A designated space for younger children, featuring age-appropriate toys and structures. (Note: Customer reviews suggest caution regarding floor surfaces in this area.)

• **Indoor Entertainment:** Provides a year-round option for active play, unaffected by Louisiana's weather conditions, making it suitable for hot summers or rainy days.
• **Variety of Activities:** Offers a mix of physical challenges like an obstacle course and climbing activities, alongside arcade games, aiming to cater to different preferences within a family or group.
• **Local Presence:** Serves as a local entertainment venue for the Alexandria and Central Louisiana community, providing a nearby option for recreational activities.
• **Potential for Active Play:** The physical activities such as the obstacle course and climbing areas offer opportunities for children to engage in active play and exercise.
• **Arcade Component:** The inclusion of arcade games provides a familiar and popular form of entertainment, often with ticket redemption for prizes.

Address: 1008 Bayou Pl, Alexandria, LA 71301, USA

Phone: (318) 613-5474

Mobile Phone: +1 318-613-5474

For residents of Alexandria and the wider Central Louisiana region, **Play Cenla** offers an accessible indoor amusement option designed to provide a variety of activities. Located conveniently at 1008 Bayou Place, it presents a nearby destination for families seeking indoor entertainment, especially beneficial during Louisiana's hot and humid summers or inclement weather. The ease of access means less travel time for local families, making it a viable choice for spontaneous visits or planned recreational outings.

Play Cenla provides a mix of attractions, including an obstacle course, climbing activities, and an arcade. This variety aims to cater to different interests within a family, offering physical challenges for more active participants and classic arcade games for those who prefer a different kind of fun. While some customer experiences highlight areas for improvement in terms of staff interaction, communication, and suitability for very young children, the establishment strives to offer an entertainment option within the local community. For families who prioritize a range of indoor activities close to home, Play Cenla offers a distinct set of experiences. Potential visitors are encouraged to clarify specific concerns or expectations directly with the venue before their visit, especially regarding the suitability of attractions for particular age groups and the pricing structure for different activities.

As a local business, Play Cenla contributes to the entertainment landscape of Alexandria, providing a specific type of indoor amusement. For Louisiana locals seeking a convenient and varied indoor activity center, it can serve as an option for engaging in active play and arcade entertainment within their community. Families in the Cenla area looking for a nearby venue that combines physical challenges with arcade fun may find Play Cenla to be a suitable choice for their leisure needs.

Play Cenla

1008 Bayou Pl, Alexandria, LA 71301, USA