Urban Air Trampoline and Adventure Park Introduce
Are you an Illinois local searching for an exhilarating indoor destination that promises endless fun, active adventure, and unforgettable memories for your entire family, regardless of the weather outside? Look no further than Urban Air Trampoline and Adventure Park in Normal, IL. This isn't just your average trampoline park; it’s a sprawling indoor amusement hub packed with a diverse array of attractions designed to get everyone moving, laughing, and challenging themselves. From gravity-defying jumps to thrilling obstacle courses and engaging climbing walls, Urban Air offers something truly special for thrill-seekers and active adventurers of all ages. For families across Central Illinois, it provides a vibrant, safe, and exciting escape, perfect for any day of the week, school holidays, or special celebrations.
Urban Air Trampoline and Adventure Park in Normal has quickly established itself as a beloved local gem, receiving enthusiastic praise from satisfied customers. As one family with four children (ages 4, 7, and two 8-year-olds) raved, "Urban Air in Normal, Illinois, was an absolute hit for our family! ...we all had a blast from start to finish." This sentiment highlights the park's ability to entertain a wide age range effectively. The variety of activities, from a "soft play area" for the little ones to "trampolines, climbing walls, and obstacle courses" for the older kids, ensures continuous engagement. Beyond the thrilling attractions, parents consistently appreciate the "clean and well-maintained facility," the "super friendly and attentive" staff, and the ample "seating areas" for relaxation. The robust safety measures in place also provide crucial "peace of mind." Whether you’re seeking a place for kids to "run wild" or unforgettable family fun, Urban Air delivers, making it a highly recommended destination for active Illinois families.
Urban Air Trampoline and Adventure Park is strategically located at 301 Veterans Pkwy, Normal, IL 61761, USA. This prime address positions it as a highly accessible destination for families and groups across Normal, Bloomington, and the wider Central Illinois region. Veterans Parkway is a major commercial artery in Normal, ensuring excellent visibility and straightforward navigation for those traveling by car. Its location within a well-developed commercial area means that ample parking is typically available, a significant convenience for visitors arriving with children and potentially party supplies. This easy access removes a common stress point of planning a family outing, allowing for a smooth transition from arrival to adventure.
The accessibility of Urban Air is further enhanced by Normal's central location within Illinois. Major interstates like I-55 and I-74 converge nearby, making it a practical and convenient destination for those traveling from other parts of the state, such as Champaign, Peoria, or even further afield. While specific public transportation options might vary depending on the exact starting point within the Bloomington-Normal metropolitan area, the park's direct road access and substantial parking facilities ensure it remains a go-to choice for the vast majority of local customers. This strategic placement helps solidify Urban Air as a vital hub for family entertainment and active recreation in the heart of Illinois, providing a readily available indoor option for fun, regardless of the weather.
Urban Air Trampoline and Adventure Park - Normal offers an extensive array of services and attractions designed to provide maximum adventure and convenience for its guests. Their offerings cater to diverse interests and age groups, including:
- Open Play Access: Provides general admission to a wide variety of attractions, allowing guests to explore and play at their own pace.
- Trampolines: Includes a main trampoline area, dodgeball courts, and basketball slam dunk zones for high-flying fun.
- Climbing Walls: Varied walls with different difficulty levels for all skill sets, allowing climbers to challenge themselves safely.
- Warrior Courses: Multi-level ninja warrior-style obstacle courses for participants to test their agility, strength, and balance.
- Ropes Course: (When available) A suspended challenge course that allows participants to navigate obstacles while harnessed, offering an elevated adventure.
- Soft Play Area: A dedicated, age-appropriate play zone specifically designed for younger children, featuring padded structures and gentle activities.
- Laser Tag: An exciting, interactive game in a themed arena for individual or team play, adding another dimension of fun.
- Slam Dunk Zone: Trampoline lanes leading to basketball hoops, allowing for gravity-defying dunks.
- Dodgeball Courts: Dedicated trampoline courts for competitive and fun dodgeball games.
- Battle Beam: A padded beam where participants joust with foam weapons, testing their balance and strategy.
- Tubes Playground: A multi-level playground structure with slides, tunnels, and climbing elements.
- Birthday Party Packages: Comprehensive party experiences, including decorated party rooms, dedicated party hosts, pizzas, drinks, and access to park attractions. Packages like the Platinum option provide VIP rooms and extensive inclusions, as highlighted by customer reviews.
- Group Events: Customized packages for corporate outings, school field trips, church groups, and other large gatherings.
- Cafe / Snack Bar: On-site food and beverage options for convenient refueling during your visit.
- Safety Socks: Special grip socks are required for all jumpers, ensuring safety and can often be reused on subsequent visits.
Urban Air Trampoline and Adventure Park - Normal is packed with features and highlights that consistently earn it high praise and make it a top destination for families in Illinois:
- Vast Array of Attractions for All Ages: This is perhaps its most significant highlight. The park truly caters to everyone, from the "little one loved the soft play area" to "the older kids couldn’t get enough of the trampolines, climbing walls, and obstacle courses." This diverse offering—including laser tag, battle beam, slam dunk zones, and more—ensures continuous engagement and enjoyment for the entire family.
- Exceptional Birthday Party Experience: Urban Air is highly recommended for birthday parties, as detailed in a glowing review. Features like the Platinum Package, which includes a VIP room, pre-decorated party room, pizzas, and full park access, create a seamless and stress-free experience for parents. The availability of "many package options" allows for customization to fit different needs and budgets.
- Outstanding Customer Service and Dedicated Staff: Reviewers consistently commend the "super friendly and attentive" staff. The party coordinator, Wanda, was praised for "communicating all details, answering questions and going above and beyond." Kristina, the party host, was highlighted for her "amazing customer service and help," making every guest feel "welcomed and special" and handling all setup and takedown. This level of service is a major differentiator.
- Clean and Well-Maintained Facility: Parents "appreciated how clean and well-maintained the facility was," which is crucial for an active indoor environment. A clean space enhances the comfort and enjoyment of all visitors.
- Focus on Safety: The "safety measures in place gave us peace of mind," indicating that the park prioritizes the well-being of its guests. Required grip socks and attentive staff contribute to a secure play environment.
- Extended Playtime Options: The option for kids to play for extended periods (e.g., "six hours" after a party) demonstrates the park's commitment to maximizing fun and providing excellent value, encouraging long, active visits.
- Strategic Problem Solving (for parties): The staff's ability to manage large crowds and offer solutions like "get us into something at a certain time so we wouldn’t have to wait in line" (e.g., laser tag during a busy period) highlights their proactive approach to customer satisfaction and operational efficiency during peak times.
For inquiries, open jump pricing, or to book an unforgettable birthday party at Urban Air Trampoline and Adventure Park in Normal, IL, you can reach them through the following contact details:
Address: 301 Veterans Pkwy, Normal, IL 61761, USA
Phone: (309) 603-0204
Mobile Phone: +1 309-603-0204
It is always recommended to check their official website or call ahead for the most current operating hours, specific attraction availability (as maintenance can occur), and package details to ensure the best experience for your visit.
In conclusion, Urban Air Trampoline and Adventure Park in Normal, IL, stands as an exceptionally suitable and highly recommended amusement destination for families and groups across the Illinois region. Its core strength lies in its expansive and diverse range of indoor attractions, offering far more than just trampolines. From vast open jump areas and challenging obstacle courses to thrilling climbing walls and a dedicated soft play area for toddlers, it truly caters to every age and interest, ensuring continuous active engagement and excitement for all visitors.
What truly sets Urban Air apart and makes it ideal for local residents is its unparalleled commitment to customer experience. The glowing reviews consistently highlight the "super friendly and attentive" staff, who go "above and beyond" to ensure seamless and memorable visits, particularly for birthday parties. The meticulous organization, personalized service from party coordinators and hosts, and the peace of mind provided by a "clean and well-maintained facility" with robust safety measures are invaluable for parents. Even minor issues like attraction maintenance are handled with transparent communication and empathy, reinforcing trust.
Strategically located on Veterans Parkway with ample parking, Urban Air provides easy accessibility, making it a convenient go-to spot for family fun, rain or shine. For Illinois locals seeking a dynamic, safe, and welcoming environment where children can truly "run wild" and create joyful memories, Urban Air Trampoline and Adventure Park in Normal is an absolute must-visit, cementing its place as a premier amusement destination in Central Illinois.
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Urban Air Trampoline and Adventure Park Location
Urban Air Trampoline and Adventure Park
301 Veterans Pkwy, Normal, IL 61761, USA
Urban Air Trampoline and Adventure Park
301 Veterans Pkwy
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Urban Air Trampoline and Adventure Park Reviews
Urban Air in Normal, Illinois, was an absolute hit for our family! My girlfriend and I took our four kids (ages 4, 7, and two 8-year-olds), and we all had a blast from start to finish.The variety of activities kept everyone entertained—our little one loved the soft play area, while the older kids couldn’t get enough of the trampolines, climbing walls, and obstacle courses. It was great to see them all burning off energy and having so much fun together.As parents, we appreciated how clean and well-maintained the facility was, and the staff were super friendly and attentive. There were plenty of seating areas for us to relax and watch the kids, and the safety measures in place gave us peace of mind.Overall, Urban Air delivered an unforgettable experience for all of us. Whether you’re looking for family fun or a place for the kids to run wild, this is the perfect spot. We’ll definitely be back soon! Highly recommend!
Jan 19, 2025 · Maxwell CoreyBirthday Party Review🎉I was hesitant to book a birthday party here. I wondered if my child would get to do much as it could be packed and then she would have all her friends with her.This was not the case at all. I was extremely pleased with this birthday party that I wanted to come review for anyone who may be wondering if you should do the same.Our family did purchase the Platinum Package. This package gets you a VIP room, the party room is decorated and ready when you walk in the door, pizzas, a host and party coordinator among many other details you may want to check out on their website and enjoying the whole park was apart of this particular package.Let me start by saying, Wanda, the party coordinator did a wonderful job with communicating with me all details, answering questions and going above and beyond to make sure the party was exactly how it was planned.Kristina, who was our host during the party, had the room set up when we walked in, made every single guest feel welcomed and special. She offered drinks to adults, made the check in process smooth, she answered all questions and if there was something that was needed she was right there to get what we needed. She decorated and took down everything-I literally just showed up and got to enjoy my daughter’s birthday party. I want to give her a huge thank you for her amazing customer service and help throughout the party!After the party was over they reserved a table for us outside the party room so the children could still play. The kids played for six hours😳 and had such a wonderful time.There was a large party that came in about an hour after we were there. They informed me of this about a week prior to the party and it made me nervous but it went so well. The kids had so much to do and the host even mentioned they could get us into something at a certain time so we wouldn’t haven’t to wait in line. We chose laser tag and it was such a blast to do it all together.Only one con:The ropes course was not open and that may be the only thing I wish I had known about as this was what my daughter was very excited about but we also understand things happen. Maybe just mention that when you book a party if there are any attractions not available at the time. It’s out of their hands though as this area needed maintenance and we understood.All in all, I recommend this place for anyone curious about coming for a birthday party. They have many package options and just make sure you do your research on height requirements before you purchase a package that your child may or may not be tall enough for.Thanks Urban Air for a great time!! Now we need to get a membership 😅🤘🏻
Feb 16, 2025 · Brittany FrinkA Fun Place with PotentialI've posted photos of how awesome the place is inside and all the cool attractions it has.Urban Air is an exciting venue, but there are a couple of areas for improvement to reach a 5-star rating:Staffing Issues: During my visit on December 23, 2024, it was evident that there weren't enough staff to keep all attractions open simultaneously. Despite the holiday rush, staff had to rotate between attractions, leading to longer wait times. On busy days, especially during holidays, all attractions should be fully operational to manage the crowd better.Limited Admission Time: The $120 cost for my three kids only guaranteed a 2-hour time slot, which isn't sufficient considering the long lines. Although we managed to stay an extra 30 minutes past our time, the 2-hour limit seems unreasonable for the admission price. Similar attractions, like The Fun Station in the Quad Cities, offer all-day admission, which feels more justifiable for the cost.High Costs for Non-Members: While the monthly premium membership offers great value, a one-time visit is quite expensive. I was fortunate to use a $100 gift card purchased at a discount, but without that, the high admission cost combined with the time limit would have been disappointing.
Dec 31, 2024 · Caleb Davisonis a fun, high-energy destination perfect for kids, families. With a wide variety of attractions—from wall-to-wall trampolines and dodgeball courts to climbing walls and ninja warrior courses—there’s something for everyone. The facility is generally clean and well-maintained, and the staff is friendly and attentive.It’s a great place to burn energy and have a blast!!
Jun 19, 2025 · Diana MayaThis place has so much to offer, and they let you jump for 2 hours, which, to me, is worth the price. We got the Platinum Pass, which came to $33.99 and included access to all the activities.
Mar 09, 2025 · Silvia Vega
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