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Urban Air Trampoline and Adventure Park

1955 Glacier Park Ave, Naperville, IL 60540, USA

3.0
DO NOT BOOK A PARTY HERE. I booked a trampoline party for my 7 year old in December for a Feb 2025 party and all the trampolines were closed. Main trampoline area - closed, tumbling track - closed, basketball trampoline - closed. The trampoline where you jump or duck - closed (and this was the attraction that my daughter was most excited to do). Sky walk, race track - closed. The dodge ball room as open but it was so full since 7 of their attractions were closed. The ball pit & jungle gym were dangerously full. The line for the climbing area as usually about 5-10 people deep and only 1 person working. I asked for them to staff it more and to their credit they did. How is that safe to have 1 (stressed) teenage kid monitoring all those little kids in harnesses?Like others said they emailed me the night before that "some attractions" were closed. But no specifics. Um, you are a trampoline park with no trampolines available, that deserves a call. I paid $450 for a trampoline party with no trampoline. My daughter and her friends just played hide and seek. And for that price I didn't get food or a private room. Do yourself a favor and book your party at Naperville Yard. They are a well oiled machine and you move to 3 different play rooms and its just your party. The host never set out our waters. The kids were all sweaty and thirsty from running around after being there for an hour. Had to track down our party host to get her to put them out. Shouldn't have that have been down after set up or right as the party started? So disappointing. I truly feel like I was scammed out of $450. - Stephanie Coughlin
Urban Air Trampoline and Adventure Park Overview Intro Photos Location Reviews

Urban Air Trampoline and Adventure Park Introduce

Introduction / Overview: Urban Air Trampoline and Adventure Park in Naperville, IL

For families and active individuals across Illinois, particularly those in the Naperville area, Urban Air Trampoline and Adventure Park aims to be a premier destination for indoor amusement. This facility is designed to offer a dynamic range of activities that extend beyond traditional trampolines, aspiring to provide an all-encompassing adventure experience. Urban Air positions itself as a place where kids, teens, and even adults can engage in high-energy play, challenge themselves on various attractions, and create memorable experiences. The concept behind Urban Air Adventure Parks is to combine the thrill of a trampoline park with the excitement of an adventure course, featuring attractions like climbing walls, ropes courses, and more. For locals in Naperville, having such a large indoor facility can be appealing, offering a weather-independent option for active fun, birthday parties, and group events. It strives to be a go-to spot for those seeking an active and engaging environment to spend their leisure time.

Location and Accessibility: Conveniently Located in Naperville

Urban Air Trampoline and Adventure Park is located at 1955 Glacier Park Ave, Naperville, IL 60540, USA. This address places the amusement park within Naperville, a well-known and easily accessible suburb in Illinois. Glacier Park Avenue is part of a commercial and recreational area, which generally means straightforward navigation and readily available parking for visitors. The convenience of its location makes it an appealing choice for families living within Naperville and the surrounding communities, offering a relatively short drive for a day of indoor adventure. For those in Illinois looking for a local amusement option that's not too far from home, this Naperville location aims to provide that easy access, allowing more time for fun and less time spent traveling. The accessibility contributes to its potential as a regular spot for active entertainment for the local community.

Services Offered: A Range of Adventure and Party Options

  • Open Play Sessions: Urban Air offers various levels of access for open play, allowing visitors to enjoy the park's attractions for set durations or even for the entire day. Ticket options typically include different tiers of attraction access, such as Deluxe, Ultimate, and Platinum.
  • Birthday Party Packages: The park is a popular venue for birthday celebrations, offering various party packages. These usually include jump time for guests, a dedicated party space (either a table or a private room/suite), and a party host. Some packages may include food, drinks, and party favors.
  • Memberships: For frequent visitors, Urban Air offers monthly memberships (e.g., Rock Unlimited, Rockstar VIP) that provide unlimited open play, discounts on merchandise, and other perks, aiming to offer value for repeat visits.
  • Group Events and Field Trips: The park can accommodate various group bookings, including school field trips, corporate events, team parties, and youth group outings, providing a unique and active setting for larger gatherings.
  • Special Events: Urban Air often hosts special weekly activities and events, such as Parents Night Out, Family Night, Teen Night, and Sensory Friendly Play sessions, catering to specific community needs and interests.
  • Arcade Games: Many Urban Air locations include an arcade area with various games, providing an additional entertainment option for visitors who might want a break from the more physical attractions.
  • Cafe / Concessions: A cafe or concession stand is typically available on-site, offering snacks, beverages, and sometimes pizza or other light meals to refuel visitors.
  • Required Grip Socks: For safety and hygiene, special grip socks are required for participation on many attractions and are available for purchase at the park.
  • Waiver Requirements: All participants, or their guardians for minors, are required to complete a liability waiver before entering the attractions.

Features / Highlights: What to Consider Before Your Visit

  • Variety of Attractions: Urban Air aims to offer a diverse range of attractions beyond just trampolines. These can include a Sky Rider (indoor zip line), climbing walls, ropes courses, a warrior course, a battle beam over a foam pit, dodgeball courts, an Apex Trampoline zone (trampolines extending to walls), and a Tubes Playground (a multi-level indoor playground).
  • Birthday Party Venue: Its extensive party packages, which can include a party host, dedicated spaces, and food options, make it a convenient choice for celebrating birthdays in Illinois.
  • Indoor, Weather-Independent Fun: Being an indoor facility means it’s a reliable option for active entertainment year-round, regardless of rain, snow, or extreme heat, which is a significant advantage in Illinois's varied climate.
  • Membership Options for Regulars: The availability of monthly memberships provides a cost-effective way for families who plan to visit frequently, encouraging repeat business from local patrons.
  • Accessibility Features: Some locations strive for accessibility, though specific features for individuals with mobility challenges might vary.
  • On-site Food and Beverages: The convenience of a cafe or concession stand allows visitors to purchase snacks and drinks without needing to leave the park.
  • Potential for Crowding: Like many popular amusement centers, Urban Air can become quite busy, particularly during peak hours, weekends, and school holidays. This can lead to longer lines for attractions and a more crowded environment in general.
  • Attraction Availability Concerns: Based on some public feedback, there have been instances where certain attractions, including main trampoline areas, were reportedly closed for repairs or other reasons without clear upfront communication, which has impacted visitor experience. This is an important consideration for those planning a visit, especially for specific attractions.
  • Staffing Levels: Visitor feedback has occasionally pointed to staffing concerns, particularly regarding the number of employees monitoring attractions, which could potentially affect safety and efficiency during busy periods.

Contact Information: Connect with Urban Air Trampoline and Adventure Park, Naperville, IL

To confirm attraction availability, inquire about specific pricing, or book a party, here's how you can reach Urban Air Trampoline and Adventure Park in Naperville, IL:

Address: 1955 Glacier Park Ave, Naperville, IL 60540, USA

Phone: (331) 472-8799

Mobile Phone: +1 331-472-8799

It is always recommended to contact the park directly, especially before planning a significant event like a birthday party or if you have specific attractions you wish to experience, to ensure the most up-to-date information regarding operating status and availability.

Conclusion: Why This Place is Suitable for Locals

For residents of Naperville and the surrounding areas in Illinois, Urban Air Trampoline and Adventure Park presents itself as an appealing option for indoor active entertainment. Its primary suitability for locals lies in its large indoor footprint, providing a year-round destination for children and families to engage in physical activity, regardless of Illinois's often unpredictable weather. The diverse range of attractions, from various trampoline zones to adventure elements like climbing walls and warrior courses, offers a variety of experiences designed to cater to different ages and energy levels, aiming to ensure there's something for everyone in the family. The convenience of hosting birthday parties and other group events on-site, complete with various packages, also makes it a practical choice for celebrations, easing the burden on local parents. Furthermore, for those who frequent indoor parks, the availability of membership options offers a way to potentially save money over time. However, as with any dynamic indoor amusement center, it's prudent for Illinois locals to manage expectations, especially regarding attraction availability, by checking with the park directly prior to their visit. Despite potential operational challenges that some patrons have noted, the fundamental concept of Urban Air Trampoline and Adventure Park remains relevant: to provide a vibrant, active, and accessible indoor recreational space for the community right here in Naperville, offering a local solution for burning off energy and creating fun family memories.

Urban Air Trampoline and Adventure Park Photos

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Urban Air Trampoline and Adventure Park Location

Urban Air Trampoline and Adventure Park

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