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Urban Air Trampoline and Adventure Park

7370 153rd St W, Apple Valley, MN 55124, USA

3.0
Terrible. Very overpriced. Every attraction completely overrun with unsupervised children. Unsafe conditions on most attractions. The pit below the joust filled with three and four-year-old children. The Ninja course had *dozens* of children using the ball pit as just a playground. It was completely unusable as a Ninja course because small children were on and under every attraction element. The ball pit reeked of urine. A large soda was spilled on the floor and was still there a half hour later. Inadequate staff presence. All but one of the staff I interacted with were helpful, but there just weren't enough of them. However, one staff was just hanging out with two unpaid friends, completely ignoring his work, and his two friends were intimidating customers. The facility was absolutely filthy. Every garbage can filled to overflowing, and no one taking care of any of it. Spend your money elsewhere. Someone is going to get hurt there, and these one-star reviews will show that it is due to a pattern of negligence. Don't trust the safety of your children to a place that is so poorly run that it can't keep the trash cans emptied. - Jared Morton
Urban Air Trampoline and Adventure Park Overview Intro Photos Location Reviews

Urban Air Trampoline and Adventure Park Introduce

For families across Minnesota, particularly those in the southern Twin Cities metropolitan area, finding dynamic and engaging indoor entertainment that can be enjoyed year-round is a significant quest. With Minnesota's distinct seasons, an indoor amusement park that offers thrilling attractions and a space for active play, regardless of the weather, is a valued resource. Urban Air Trampoline and Adventure Park in Apple Valley aims to be a premier destination for high-energy fun, offering a diverse array of attractions for children and families.

Urban Air Trampoline and Adventure Park positions itself as more than just a trampoline park; it's designed as a full-scale adventure park. With various attractions beyond traditional jumping surfaces, it seeks to provide a comprehensive indoor experience that caters to a wide range of interests and age groups. The Apple Valley location strives to create an environment where visitors can engage in physical activity, challenge themselves, and create memorable experiences with friends and family.

The concept behind Urban Air is to transform an indoor space into an exciting playground where visitors can literally bounce off the walls and embark on various adventures. This includes an assortment of trampolines, from expansive open jump areas to specialized performance trampolines for more advanced jumpers. Beyond the trampolines, the park typically features a variety of unique attractions designed to test agility, strength, and courage, offering a dynamic and engaging environment for those looking for an active outing. For parents in Minnesota, especially during the colder months or inclement weather, such an indoor facility can be an invaluable option for children to expend energy and stay active.

One customer review highlighted the potential for fun, stating, "This was a lot of fun. We went on a weekday so it wasn't very busy but the people doing food didn't do a very good job." This suggests that when the park is not overcrowded, visitors can have an enjoyable experience. The presence of food services, even if inconsistent in quality, offers convenience for families spending an extended period at the park.

However, it is crucial for prospective visitors to be aware of significant concerns raised by other customers, particularly regarding safety, supervision, and facility cleanliness. One highly critical review stated, "Terrible. Very overpriced. Every attraction completely overrun with unsupervised children. Unsafe conditions on most attractions. The pit below the joust filled with three and four-year-old children. The Ninja course had *dozens* of children using the ball pit as just a playground. It was completely unusable as a Ninja course because small children were on and under every attraction element. The ball pit reeked of urine. A large soda was spilled on the floor and was still there a half hour later. Inadequate staff presence. All but one of the staff I interacted with were helpful, but there just weren't enough of them. However, one staff was just hanging out with two unpaid friends, completely ignoring his work, and his two friends were intimidating customers. The facility was absolutely filthy. Every garbage can filled to overflowing, and no one taking care of any of it. Spend your money elsewhere. Someone is going to get hurt there, and these one-star reviews will show that it is due to a pattern of negligence. Don't trust the safety of your children to a place that is so poorly run that it can't keep the trash cans emptied." This detailed account raises serious questions about the operational management and safety protocols at the Apple Valley location. Another reviewer mentioned their daughter getting "double bounced by a grip of kids" resulting in a "bow fracture and is in a boot for 8 weeks," further underscoring potential safety issues related to supervision and adherence to rules. While this reviewer "was impressed with the facility and the fun," they "would have liked to see more supervision." These reviews indicate that while the concept of the park is appealing, the execution in terms of safety, cleanliness, and supervision at this specific location may be a significant concern for families.

For families considering a visit or a party at Urban Air Apple Valley, it is highly recommended to visit the facility first, observe the conditions, and understand the terms of any passes or memberships. Urban Air does offer various attractions designed for different age groups, and the potential for active fun is there, but customer feedback suggests that operational aspects need careful consideration. The ultimate goal for any amusement park is to provide a safe and enjoyable environment, and it is important for potential visitors to assess if these standards are consistently met.

Location and Accessibility

Urban Air Trampoline and Adventure Park is located at 7370 153rd St W, Apple Valley, MN 55124, USA. This location in Apple Valley makes it accessible for families residing in the southern suburbs of the Twin Cities metropolitan area, including communities like Burnsville, Lakeville, Rosemount, and Farmington. Situated on 153rd Street West, the facility typically offers convenient parking, aiming to provide ease of access for visitors. Its placement within a commercial hub makes it a visible and relatively straightforward destination for families seeking indoor entertainment in Minnesota.

Services Offered
  • Trampoline Attractions: Includes wall-to-wall trampolines, performance trampolines (ProZone Performance Trampolines), and the APEX Trampolines.
  • Adventure Attractions: Features various unique experiences such as the Sky Rider indoor coaster (may vary by location), Ropes Course, Warrior Course, Climbing Walls, Leap of Faith, and Battle Beam.
  • Indoor Playground: The Tubes playground, a multi-level indoor play structure designed for younger children.
  • Sports-Oriented Attractions: Includes Slam Dunk Zone (trampoline basketball) and Ultimate Dodgeball courts.
  • Birthday Parties: Customizable party packages with dedicated party rooms, and staff assistance for setup, food service, and cleanup.
  • Memberships: Various membership tiers offering unlimited play access and other benefits (note: potential for non-cancelable contracts).
  • Day Tickets: Options for single-day visits with varying levels of attraction access.
  • Group Events: Accommodates team parties, school field trips, corporate events, and fundraisers.
  • Urban Cafe: On-site food and beverage options, including pizza, snacks, and drinks.
  • Special Events: May host events like Toddler Time, Sensory Friendly Play, and Parents' Night Out.
Features / Highlights
  • Diverse Adventure Attractions: Offers a wide array of activities beyond just trampolines, including obstacle courses, climbing, and aerial attractions, designed to appeal to various interests and age groups.
  • High Energy Outlet: Provides a significant opportunity for children to burn energy in an active, indoor environment.
  • Party Planning Convenience: Aims to simplify birthday party hosting with party rooms and staff support for food and logistics.
  • Indoor, Year-Round Fun: A key advantage in Minnesota, offering a consistent entertainment option regardless of external weather conditions.
  • Variety of Play Options: Different attraction levels and areas (like the Tubes playground for younger kids) aim to cater to diverse ages and abilities.
Contact Information

Address: 7370 153rd St W, Apple Valley, MN 55124, USA

Phone: (952) 204-7346

Mobile Phone: +1 952-204-7346

Conclusion: Why this place is suitable for locals

Urban Air Trampoline and Adventure Park in Apple Valley presents itself as an appealing option for locals throughout Minnesota, particularly those in the Twin Cities area, due to its promise of extensive indoor, active entertainment. In a state where climate often dictates recreational choices, an indoor adventure park offering a wide range of attractions year-round is a valuable concept for families seeking consistent outlets for fun and physical activity for their children.

The variety of attractions, from trampolines and dodgeball to warrior courses and climbing walls, aims to cater to different age groups and interests, promoting engagement and challenging physical skills. For parents planning birthday parties, the provision of party rooms and staff assistance for setup and food service is designed to offer a convenient and less stressful celebration experience.

However, prospective visitors, and particularly those considering a visit or a membership at this specific Apple Valley location, must be fully aware of and weigh the serious concerns raised in recent customer reviews. Issues pertaining to safety (unsupervised children, double-bouncing leading to injury), cleanliness (overflowing trash, foul odors, spills), and inadequate staff presence and behavior are significant. These direct accounts from fellow Minnesota parents indicate that the operational execution and adherence to safety standards may not consistently meet expectations, posing potential risks for children and detracting from the overall experience. While the potential for fun is present, the reported pattern of negligence in supervision and facility maintenance cannot be overlooked.

Therefore, while Urban Air Trampoline and Adventure Park in Apple Valley holds the potential for energetic fun, local families are strongly advised to conduct a thorough on-site evaluation of the facility's current conditions, observed supervision levels, and cleanliness before committing to a visit or any form of pass or membership. Making an informed decision based on direct observation and carefully understanding all terms and conditions, especially for memberships and waivers, is paramount for ensuring a safe and positive experience for their children at this particular location.

Urban Air Trampoline and Adventure Park Photos

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Urban Air Trampoline and Adventure Park Location

Urban Air Trampoline and Adventure Park

7370 153rd St W, Apple Valley, MN 55124, USA

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