The Family Fun Factory

For families in New York's Central region, especially those in and around Utica and New Hartford, discovering a go-to destination that promises endless entertainment, active play, and unforgettable celebrations is a true game-changer. Look no further than The Family Fun Factory in New Hartford, NY! This premier indoor amusement center is a vibrant hub of excitement, offering a diverse array of attractions designed to delight children and adults alike. Whether you're planning an epic birthday bash, seeking a fun way to spend a rainy afternoon, or simply looking to create lasting memories with loved ones, The Family Fun Factory delivers a comprehensive and thrilling experience that keeps everyone coming back for more.

The Family Fun Factory is more than just a collection of games; it's a meticulously designed entertainment complex that caters to a wide spectrum of interests and energy levels. Imagine your kids navigating an exhilarating inflatable obstacle course, strategizing with friends in a state-of-the-art laser tag arena, or diving into immersive virtual reality worlds. Meanwhile, parents can relax at the Arcade Bar, enjoying retro games or catching a sports game. What truly sets The Family Fun Factory apart, as consistently highlighted by delighted customers, is its commitment to exceptional service. From the warm welcome at check-in to the dedicated party hosts who go above and beyond, the staff ensures that every visit is smooth, organized, and filled with joy. This focus on seamless execution means you can genuinely relax and enjoy the fun, knowing that all the details are expertly handled. It's truly a place where value meets excitement, making it a cherished spot for family outings and celebrations across Central New York.

The Family Fun Factory is conveniently located at 28 New Hartford Shopping Center, with a rear entrance, in New Hartford, NY 13413, USA. This prime location within a well-known shopping center makes it incredibly easy to find and access for residents across Central New York, including those in Utica, Rome, and surrounding communities in Oneida County. Being situated within the New Hartford Shopping Center offers several advantages, including high visibility and proximity to other retail and dining establishments.

Its position with a rear entrance suggests ease of access directly to the facility, potentially avoiding the busiest parts of the shopping center's main entrance. The shopping center environment generally provides ample parking, which is a significant benefit for visitors arriving by car, especially for large groups or birthday parties. This helps ensure a hassle-free arrival and departure, allowing families to transition quickly from parking to playtime.

The Family Fun Factory's strategic location in New Hartford makes it a central and convenient hub for indoor entertainment, easily reachable via local road networks. This accessibility is key for busy New York families looking for engaging activities without extensive travel, reinforcing its suitability as a regular go-to destination for fun in the region.

The Family Fun Factory boasts an impressive array of services and attractions designed to provide thrilling, diverse, and engaging entertainment for visitors of all ages.

• Two Playgrounds: Features two distinct indoor playgrounds with slides, trampolines, and various obstacles for children to explore and enjoy.
• Inflatable Obstacle Course: An expansive, over 50-foot long and 30-foot wide inflatable course packed with multiple obstacles, offering a fun challenge for all ages.
• Arcade: A new arcade filled with a wide selection of games, including sports, video action, and redemption games that dispense tickets for prizes.
• Laser Tag: A brand new arena featuring the Laser Force Gen8 laser tag system, providing an immersive and exciting laser tag experience.
• Virtual Reality (VR) Zone: State-of-the-art VR headsets offering various adventures and motion simulators, including Hurricane Virtual Reality Simulator and VR 360 Virtual Simulator.
• Teddy Mountain (Build-A-Buddy): A creative station where children can choose a "buddy" and bring it to life, selecting outfits and accessories for their new furry friend.
• The Arcade Bar: A dedicated area for parents and adults to relax, offering a variety of adult beverages, food, retro arcade games, and TVs for watching sports.
• Birthday Party Packages: Comprehensive party options (Bounce and Play, Deluxe Bounce and Play, Extreme, Teddy Mountain packages) including dedicated party hosts, private party rooms (for 2 hours), party supplies, pizza, unlimited beverages, and a free return pass for the birthday child. Optional add-ons include character appearances, laser tag, and party platters.
• Open Play Access: Allows individuals or families to visit during regular operating hours and enjoy all the attractions.
• Concession/Cafe: Offers a full line of Pepsi products, pizza, ice cream, and other snacks for convenient dining.
• Special Event Hosting: Available for various group events beyond birthdays.
• Safety and Supervision: Trained staff ensure a safe environment, with clear rules and attentive oversight.

The Family Fun Factory distinguishes itself as a premier amusement center in Central New York through several key features and highlights that consistently earn high praise from its patrons.

• Exceptional Staff and Party Hosts: A recurring and standout highlight is the "amazing" and "fantastic" staff, particularly the dedicated party hosts like Gabby. Customers frequently commend their professionalism, attentiveness, and willingness to go "above and beyond" to ensure events run "smoothly" and are "so easy." This level of service is invaluable for parents planning birthday parties, allowing them to relax and enjoy the celebration.
• Diverse Range of Attractions for All Ages: The park offers a wide variety of activities, from the engaging "two playgrounds" and "inflatable obstacle course" for younger kids to "laser tag" and "state of the art Virtual Reality" for older children, teens, and even adults. This comprehensive selection ensures that every family member finds something thrilling to do, making it a true all-ages destination.
• Dedicated Parent Amenities (The Arcade Bar): The inclusion of "The Arcade Bar" is a significant highlight, providing a dedicated space where parents can "relax, Unwind and enjoy your time" with adult beverages, retro arcade games, or by watching sports. This thoughtful addition enhances the experience for adults, making the Family Fun Factory genuinely welcoming for the entire family.
• Excellent Value for Entertainment: Customers note the "Excellent value" for the experience, especially regarding arcade games and the overall cost. The "good rate per game" is appreciated by kids, contributing to a feeling of getting more fun for their money.
• Quality Food and Service: The "Pizza and service were delightfully better than expected," which is a pleasant surprise for an amusement center. This attention to food quality elevates the overall experience beyond just the attractions.
• Seamless Party Experience: The setup of party rooms is described as "perfect," and the hosts are highly effective in making everything "run smoothly" and helping "with everything." This creates a stress-free and highly enjoyable birthday celebration for children and parents alike.

For bookings, inquiries, or to plan your next visit to The Family Fun Factory, please use the following contact information:

Address: 28 New Hartford Shopping Center Rear Entrance, New Hartford, NY 13413, USA

Phone: (315) 864-8044

Mobile Phone: +1 315-864-8044

We highly recommend visiting their official website for the most current information regarding operating hours (Mon - Thurs 11am-8pm, Fri-Sat 10am-9pm, Sun 10am-8pm, and 10 am on school vacations), detailed party package options, and any special promotions. You can also call them directly with any specific questions. Their friendly team is ready to assist you in planning an amazing day of fun!

The Family Fun Factory is an ideal destination for locals in the New York region, particularly those in Central New York and the Utica-Rome area, for numerous compelling reasons. Its indoor nature provides a perfect year-round solution for family entertainment, regardless of New York's often unpredictable weather. For parents seeking a reliable and engaging escape from the cold winters or rainy days, The Family Fun Factory offers consistent, high-quality fun close to home.

The extensive range of attractions, catering to all ages with playgrounds, an inflatable obstacle course, laser tag, virtual reality, and even a Teddy Mountain, ensures that every family member finds an activity they'll love. This versatility makes it an incredibly efficient choice for family outings, as different interests can be satisfied within a single, convenient location.

Moreover, the exceptional customer service, with friendly check-in staff and dedicated party hosts like Gabby, creates a truly welcoming and stress-free environment. For New York parents juggling busy schedules, the ability to host a seamless and organized birthday party where "everything run smoothly" is an invaluable asset. This commitment to customer satisfaction fosters loyalty and makes The Family Fun Factory a trusted community resource.

The thoughtful inclusion of "The Arcade Bar" for adults acknowledges that parents need a space to relax and enjoy themselves, further enhancing the appeal of the venue for the entire family. This attention to detail sets it apart as a truly family-friendly establishment.

In conclusion, The Family Fun Factory in New Hartford isn't just an amusement center; it's a vibrant community hub that perfectly blends thrilling activities with exceptional service and convenience. For locals in Central New York, it represents the ultimate destination for active fun, memorable celebrations, and quality family time, solidifying its place as a beloved part of the region.

The Family Fun Factory

28 New Hartford Shopping Center Rear Entrance, New Hartford, NY 13413, USA