Sky Zone Trampoline Park

Hello, Virginia families! Are you considering a visit to Sky Zone Trampoline Park in Roanoke for some active fun and high-flying adventure? Trampoline parks typically offer an exciting way for kids and adults to burn energy, practice acrobatics, and enjoy various physical challenges in an indoor setting. Sky Zone, a well-known national franchise, aims to provide such an experience right here in our Roanoke community.

Located in Roanoke, Sky Zone Trampoline Park generally offers a range of attractions designed to appeal to various age groups and activity levels. From open jump areas to more structured games, these parks are often a popular choice for casual visits, birthday parties, and group events.

In this article, we'll provide an overview of Sky Zone Trampoline Park in Roanoke. We'll cover its location, the types of services and attractions typically offered, and, crucially, delve into recent local customer feedback. This will give you a comprehensive and factual perspective on what to expect when planning your visit, helping you decide if it's the right choice for your family's next adventure in Virginia.

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Sky Zone Trampoline Park in Roanoke is located at 1515 Hershberger Rd NW, Roanoke, VA 24012, USA. This address places it within a readily accessible commercial area of Roanoke, a significant advantage for families across the city and surrounding communities in the Roanoke Valley.

Hershberger Road NW is a key thoroughfare, making navigation to the park straightforward from various parts of Roanoke and neighboring towns. The location typically offers ample parking, which is a practical convenience for visitors, especially during peak hours or for large groups attending parties. As an indoor facility, Sky Zone provides a climate-controlled environment, making it a viable and comfortable option for active play year-round, regardless of Virginia's changing weather conditions. This accessibility ensures that families can easily reach the park for spontaneous visits or planned events.

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Sky Zone Trampoline Park, as a national franchise, typically offers a standardized range of services aimed at providing diverse jumping and active entertainment experiences. These generally include:

• Open Jump Tickets: The most common service, allowing individuals access to various trampoline courts and attractions for a set duration (e.g., 60, 90, or 120 minutes, or all-day passes). Sky Zone's specialized "SkySocks" are typically required for all jumpers and can be purchased on-site.

• Memberships: For frequent visitors, Sky Zone often offers various membership tiers (e.g., Basic, Elite) that provide unlimited or extended jump time, discounts on concessions, party discounts, and access to members-only events. These are usually recurring monthly payments.

• Birthday Party Packages: Sky Zone is a popular venue for birthday celebrations. Party packages typically include jump time, a private party room, a dedicated party host, food (like pizza and drinks), and sometimes party favors or grip socks. They usually offer different tiers to accommodate various group sizes and budgets.

• Little Leapers (Toddler Time): Designated jump sessions specifically for toddlers and their parents. These sessions provide a safer, less crowded environment for younger children to explore the park.

• GLOW Events: Special evening events where the park transforms with blacklights, lasers, and music for an enhanced jumping experience.

• School & Group Events: The park typically hosts various types of group outings, including school field trips, church groups, team parties, and corporate events, often with discounted rates.

• Fundraisers: Opportunities for local organizations to host fundraising events at the park.

• Fuel Zone/Concessions: An on-site area where visitors can purchase snacks, drinks, and other refreshments.

It is important to note that specific availability of attractions and consistent execution of services can vary by location, and this is a key point to consider for this particular Sky Zone.

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Sky Zone Trampoline Parks typically feature a wide range of attractions designed to offer diverse forms of active entertainment. Based on the standard Sky Zone model, and the local Roanoke park's information, potential highlights include:

• Main Court/Freestyle Jump: A large area with interconnected trampolines for open jumping and freestyle bouncing.

• Foam Zone: Trampolines that launch jumpers into a large pit filled with soft foam cubes, ideal for practicing flips and tricks safely.

• Ultimate Dodgeball: Dedicated trampoline courts designed for games of dodgeball, adding a dynamic and bouncy twist to the classic game.

• SkySlam/SkyHoops: Trampoline lanes with basketball hoops at varying heights, allowing jumpers to practice their slam dunks.

• Warrior Course: An obstacle course designed to test strength, agility, and balance, with elements like hanging rings, climbing walls, and warped walls.

• Zip Line: A suspended ride that allows participants to glide across the park.

• Kids Jungle Gym/Toddler Zone: Play structures and smaller, safer jump areas specifically designed for younger children.

However, it is crucial for potential visitors to be aware of significant concerns raised in recent customer reviews specifically for the Roanoke location. These concerns heavily impact the actual experience and availability of the advertised features:

• Widespread Out-of-Service Attractions: Multiple recent reviews explicitly state that a significant number of core attractions are "broken or out-of-service." This includes:

  • Basketball court (bounce pad gone)

  • Rotating beam (completely shut down)

  • Dodgeball arena (torn balls, torn netting)

  • Kids Jungle Gym (torn netting, exposed/removed padding, loose flooring)

  • Zip line (completely closed down)

  • One of the yellow trampolines (closed down)

• Maintenance and Cleanliness Issues: Reviews highlight a severe "lack of maintenance," with visible issues like "dried soda at the bottom of the slide," "dust, dirt EVERYWHERE" in hard-to-reach areas, and "no toilet paper in the bathroom stalls." There are concerns about "missing springs" and "hazards nails n screws sticking out everywhere" on equipment, raising serious safety red flags.

• Understaffing and Lack of Supervision: The facility is described as being "run by teens/young adults, no supervision." Staff are reportedly "less than thrilled to be there" and do not effectively supervise children, leading to unsafe situations (e.g., a child almost jumping on top of another at the free fall due to no direction from staff).

• Cost vs. Value: Customers feel that paying full price for limited, broken, and unsupervised attractions provides poor value. The required purchase of SkySocks even when personal trampoline socks are brought also contributes to this perception.

• Owner/Management Neglect: There's a direct accusation that "new 'owners'" are neglecting the facility, with staff reportedly indicating that owners are unwilling to pay for necessary repairs (e.g., $27,000 for the basketball court). This suggests a systemic issue with investment in the park's upkeep and safety.

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For inquiries regarding Sky Zone Trampoline Park in Roanoke, including operating hours, current attraction status, or specific concerns, you can use the following details:

Address: 1515 Hershberger Rd NW, Roanoke, VA 24012, USA

Phone: (540) 251-2404

Given the significant and serious concerns raised in recent customer reviews regarding safety, maintenance, and operational issues, it is highly advisable for potential visitors to exercise extreme caution. You may wish to call ahead to inquire about the current operational status of specific attractions and cleanliness, and to manage your expectations accordingly.

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For families in Roanoke and the broader Virginia region, the concept of Sky Zone Trampoline Park, as a nationally recognized brand, promises a vibrant indoor amusement experience. Its convenient location on Hershberger Rd NW makes it easily accessible for locals seeking an active, indoor option, particularly important during various weather conditions. On paper, the diverse range of attractions like trampolines, dodgeball courts, foam zones, and dedicated areas for younger children should make it an ideal spot for burning energy and hosting lively events like birthday parties.

However, it is absolutely critical for Virginia locals considering a visit to Sky Zone Trampoline Park in Roanoke to be aware of the overwhelming and severe negative feedback from recent customers. The reviews paint a concerning picture that directly contradicts the expected standards of a well-maintained and supervised amusement center.

The consistent reports of numerous broken, closed, or unsafe attractions (including the basketball court, rotating beam, zip line, and significant issues with the dodgeball arena and jungle gym) mean that a substantial portion of the advertised experience may simply not be available. This directly impacts the value proposition for the relatively high cost of admission.

Furthermore, the widespread complaints regarding poor maintenance, unsanitary conditions (like dried soda and widespread dirt), and a critical lack of attentive staff supervision are major red flags. The alleged lack of investment from new ownership in necessary repairs also suggests these are not isolated incidents but systemic issues. Safety should be paramount in a trampoline park, and the concerns about unsupervised play leading to near-misses and exposed hazards are deeply troubling.

While the idea of Sky Zone Roanoke offers an appealing option for local fun, the current state of the facility, as described by multiple recent visitors, makes it difficult to recommend without significant reservations. For locals prioritizing a safe, clean, and fully functional environment for their children's active play, it would be prudent to exercise extreme caution and perhaps consider alternative amusement centers in the Roanoke area that consistently receive positive feedback on maintenance, safety, and operational quality. Until significant and verifiable improvements are made to address the critical issues highlighted in customer reviews, this location may not be suitable for the enjoyable and safe experience families typically seek.

Sky Zone Trampoline Park

1515 Hershberger Rd NW, Roanoke, VA 24012, USA