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Launch Family Entertainment Asheville

24 Walden Dr, Arden, NC 28704, USA

4.0
Jumping is great, lots to do. BUT DO NOT BOOK A PARTY HERE!!!!! I NEVER leave Google reviews but I felt the need to. I booked my son's birthday party here (5 kids attended). The package said we get a party host that serves the food and drink, and provides paper plates/cups/silverware. That is completely false. She never served anything and never once smiled. She only came to kick us out at the end of the party three times and we stayed over by 5 minutes due to THEIR lack of service. We would've been on time to leave if they had done their job. They didn't have any serve-ware to serve the pizza that I HAD to serve. They didn't even cut it, I had to have them take it to the back to cut it so I could serve it. They gave me two plastic knives to serve the pizza with. They stated that they had been out of spatulas for 2 days now. Then, I had to ask for something to cut the cake with AND plates to serve it on. Then they didnt even bring forks for the cake, we had to yet again go ask. Then at the end the general manager said there's an automatic 5% gratuity, would I like to leave more? In which, I politely said no because she never served us anything and she said oh I'm sorry but still charged me the $12.70 in gratuity. I will never book a party with this establishment again and I will advise anyone I know to steer clear. They are extremely disorganized and rude. We have had birthday parties at other places and didn't have to do half the work. For the price we paid, we shouldn't have had the treatment we had either. - Heather Climbingbear
Launch Family Entertainment Asheville Overview Intro Photos Location Reviews

Launch Family Entertainment Asheville Introduce

For families across North Carolina, especially those in the scenic Asheville area, finding a dynamic and engaging spot for kids to burn off energy, celebrate milestones, or simply enjoy a day of active fun is a welcome prospect. Launch Family Entertainment Asheville, located in Arden, aims to be that very destination, offering a sprawling indoor space packed with attractions designed to appeal to a wide range of ages. As locals, we appreciate having venues that provide both excitement and a comfortable environment for family outings, regardless of the weather.

Launch Family Entertainment prides itself on being "way more than a trampoline park." This 25,000 sq. ft. indoor facility boasts an impressive array of activities beyond just jumping. Imagine expansive trampoline courts for freestyle bouncing, challenging your agility on a ninja course, or testing your aim in a dodgeball arena. For those who prefer a different kind of challenge, there's also a rock climbing wall, a diverse arcade with both classic and new games, and even virtual reality experiences. This comprehensive mix of attractions is designed to keep everyone in the family engaged, from toddlers to teens and even adults.

For North Carolinians considering Launch for their next family adventure or special event, it’s important to understand the full scope of what the amusement center offers, including their approach to customer service, particularly concerning party bookings. While the attractions themselves are a major draw, the overall experience can be significantly shaped by the operational efficiency and helpfulness of the staff. This article aims to provide a factual and balanced overview of Launch Family Entertainment Asheville, drawing on its advertised features and insights from real customer feedback, to help local users make informed decisions for their family's entertainment needs.

As you plan your next family outing or search for a memorable birthday party venue in North Carolina, consider the various offerings at Launch Family Entertainment in Asheville. It's a place that endeavors to provide boundless energy and fun, and with the right expectations, can be a great addition to your family's recreational rotation.

Location and Accessibility

Launch Family Entertainment Asheville is conveniently situated at 24 Walden Dr, Arden, NC 28704, USA. This location places it strategically within the vibrant Asheville metropolitan area, specifically in the growing community of Arden. Walden Drive is easily accessible from major roads, ensuring straightforward navigation for families traveling from across Asheville, Hendersonville, and other surrounding towns in Western North Carolina.

The facility's position within a commercial area typically provides ample parking, which is a practical consideration for visitors, especially those arriving for birthday parties or group events with multiple vehicles. For North Carolinians from further afield, Asheville's connectivity via interstate highways makes it a reachable destination. Being a prominent indoor entertainment venue, it serves as an excellent option for year-round fun, particularly on hot summer days or during periods of inclement weather, which are common across the state. This central and accessible location makes Launch a convenient choice for active families seeking indoor entertainment in the region.

Services Offered

Launch Family Entertainment Asheville offers a wide range of attractions and services catering to active entertainment and family fun:

  • Trampoline Courts: Extensive areas for free jumping, bouncing, and flips, providing a core attraction for all ages.
  • X-Treme Dodgeball: Dedicated trampoline courts for playing dodgeball, adding an exciting, high-flying twist to the classic game.
  • Basketball Slam Dunk: Trampoline lanes with basketball hoops, allowing jumpers to practice and perform impressive slam dunks.
  • Ninja Course: A challenging obstacle course designed to test agility, strength, and balance, with lanes catering to various skill levels.
  • Rock Climbing Wall: A state-of-the-art climbing wall with different routes and difficulty levels for adventure seekers.
  • Arcade: A mix of classic and exciting new arcade games where players can compete for high scores and win tickets redeemable for prizes.
  • Virtual Reality (VR): Immersive virtual reality experiences available as an add-on for rentals and parties, offering unique adventures in a virtual world.
  • Toddler Time: Exclusive sessions dedicated for children aged 6 and under, providing a safer and more comfortable environment for younger jumpers, often with special character appearances and children's music.
  • Birthday Party Packages: Comprehensive party services with multiple packages (MVP, All-Star, A-List) including jump time, private party rooms, pizza, drinks, arcade cards, grip socks, and a dedicated party host.
  • Group Events & Private Rentals: Customizable options for larger groups, schools, corporate events, and exclusive facility rentals.
  • Ignite (Glow Party): An epic night glow party with SFX lighting, blacklights, glow-in-the-dark body paint, music, and special appearances, typically for teens and open to all ages on specific evenings.
  • Parent's Night Out: A supervised evening program for children, allowing parents to enjoy a quiet night out.
  • Indoor Sports Arena: A turf arena available for sports leagues, tournaments, rentals, and free play, including sports like soccer and flag football.
  • Krave Restaurant: An in-house restaurant serving food items like pizza (cooked entirely in-house), appetizers, slushies, fountain drinks, snacks, and ice cream.
  • Waiver Management: Online waiver signing system for convenience and to ensure participant safety protocols are met.
  • Locker Facilities: Lockers are provided for securing personal belongings during active play.
Features / Highlights
  • Diverse Range of Attractions: Beyond trampolines, Launch Asheville offers a ninja course, rock climbing wall, arcade, virtual reality, and an indoor sports arena, providing a wide variety of activities for all ages.
  • Expansive Facility: As a 25,000 sq. ft. indoor sports and family entertainment facility, it offers ample space for various activities simultaneously, minimizing overcrowding for popular attractions.
  • Dedicated Toddler Time: Specific sessions tailored for younger children (ages 6 and under) ensure a safe and age-appropriate environment for the smallest jumpers, a valuable feature for North Carolina families with young kids.
  • Krave Restaurant In-House: Offers convenient on-site dining with options like fresh pizza cooked in-house, appetizers, and snacks, allowing families to refuel without leaving the facility.
  • Birthday Party Packages: Provides comprehensive party solutions, including private rooms, food, and a party host (though customer experiences with host service can vary, as noted in reviews). Rooms are described as "private" and the service aims to be "personalized."
  • Engaging Themed Nights & Programs: Features like "Ignite" (glow parties) and "Parent's Night Out" offer unique experiences and convenient childcare options for local parents.
  • Clean and Well-Cared-For Facility: Positive customer feedback often mentions the facility being "very clean" and "well cared for," contributing to a pleasant environment.
  • Good Parking: The location within a commercial area typically ensures ample and convenient parking.
  • Customer Service (Mixed Reviews): While some reviews highlight generally "friendly staff" and "managers are very nice and helpful," there is a notable negative review regarding disorganization and poor service specifically for a birthday party host, including issues with serving food and basic amenities. This suggests inconsistency in service quality, particularly for events.
Contact Information

Address: 24 Walden Dr, Arden, NC 28704, USA

Phone: (828) 651-0280

Mobile Phone: +1 828-651-0280

Conclusion: Why this place is suitable for locals

For families throughout North Carolina, particularly those seeking vibrant indoor entertainment options in the Asheville area, Launch Family Entertainment in Arden presents itself as a suitable and exciting local destination. Its extensive 25,000 sq. ft. facility offers a diverse array of attractions that go beyond a typical trampoline park, making it an excellent choice for a wide range of ages and interests. This variety—from trampoline courts and a ninja course to an arcade and a rock climbing wall—ensures that every family member, from the most energetic child to a more relaxed adult, can find something enjoyable, making it a versatile option for locals.

The ability to provide year-round, active fun regardless of North Carolina's weather conditions is a significant advantage. On hot summer days, rainy afternoons, or even chilly winter mornings, Launch offers a climate-controlled environment where kids can burn off energy safely. Programs like "Toddler Time" cater specifically to younger children, providing a dedicated space for them to play and socialize without being overwhelmed by older jumpers, which is a key consideration for parents in the community.

However, it is vital for North Carolina locals to be aware of mixed customer experiences, particularly concerning birthday party services. While the core attractions are widely praised for being fun and engaging, a detailed review highlighted significant issues with party host service, including lack of preparedness (e.g., no serve-ware for pizza) and an unhelpful attitude, culminating in an unearned gratuity charge. This feedback suggests that while the attractions themselves are strong, the operational execution of special events may sometimes fall short of expectations regarding service quality and organization. Therefore, for locals planning parties, it would be prudent to confirm all included services and expectations directly with the venue beforehand.

Despite these isolated service concerns, the overall consensus remains that Launch Family Entertainment offers "lots to do" and can provide a memorable experience. The availability of an in-house restaurant, convenient parking, and a generally clean facility further enhance its appeal. For North Carolina families looking for a comprehensive indoor entertainment center that can cater to diverse interests and age groups, Launch Family Entertainment Asheville remains a strong contender, provided that visitors are mindful of potential inconsistencies in party service and set clear expectations beforehand.

Launch Family Entertainment Asheville Photos

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Launch Family Entertainment Asheville Location

Launch Family Entertainment Asheville

24 Walden Dr, Arden, NC 28704, USA

Launch Family Entertainment AshevilleLaunch Family Entertainment Asheville

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