DICK'S Sporting Goods Introduce
For athletes, outdoor enthusiasts, and active families across New York, especially in and around the Batavia area, DICK'S Sporting Goods at 4180 Veterans Memorial Drive stands as a cornerstone for all things sports. This isn't just a store; it's a comprehensive resource for gearing up for any season, starting a new fitness routine, or finding the perfect equipment to pursue your passions. From the latest in athletic footwear and apparel to specialized equipment for team sports, golf, and outdoor adventures, DICK'S Sporting Goods in Batavia is committed to equipping every athlete, fan, and outdoor enthusiast with the tools they need to succeed and enjoy their chosen activities.
What truly sets this location apart, as consistently highlighted by local customers, is its unwavering dedication to exceptional service. Beyond the vast selection of products, you'll find a team of friendly, polite, and knowledgeable staff members who are always willing to go the extra mile. Whether you need help navigating the extensive inventory, require specialized gear service, or even assistance with unique challenges like product discomfort, the commitment to customer satisfaction shines through. This store embodies the spirit of local support, ensuring that your sporting journey, from casual play to competitive pursuits, is fully supported right here in New York.
DICK'S Sporting Goods in Batavia is conveniently located at 4180 Veterans Memorial Dr, Batavia, NY 14020, USA. This prime address positions it as a highly accessible destination for residents throughout Western New York, including those in Batavia, Rochester, Buffalo, and the surrounding towns and communities. Situated on Veterans Memorial Drive, a major commercial artery, the store is easy to find and reach by car, offering clear signage and ample parking facilities for a hassle-free shopping experience.
Its location within the Towne Center At Batavia retail hub further enhances its accessibility, placing it near other popular establishments and making it a convenient stop during a broader shopping trip. The well-maintained roads and direct access from various directions contribute to a smooth journey for all visitors. This strategic and easily reachable location ensures that New York locals can effortlessly access a wide array of sporting goods and expert services, making it a go-to destination for their athletic and outdoor needs.
Extensive Product Selection: Shop a huge assortment of footwear, workout clothes, accessories, and equipment for a wide range of sports including baseball, basketball, soccer, football, hockey, and more.
Running Shoe Expertise: Find a vast selection of running shoes from top brands like Brooks, HOKA, Nike, and adidas, with staff available to help you pick out the best pair for your needs, as evidenced by positive customer experiences.
Golf Department: Explore a dedicated golf section featuring golf shoes, golf balls, new golf clubs with cutting-edge technology, and expert services like club fitting, regripping, and repairs.
Outdoor Gear and Apparel: Discover camping gear, bikes, outdoor games, kayaks, and outerwear from leading brands such as The North Face® and Patagonia® to keep you ready for the elements and outdoor adventures.
Fan Shop: Cheer on your favorite teams with officially licensed merchandise, including replica jerseys and fan gear for local and national teams.
In-Store Services by PROS: Benefit from a range of specialized services performed by certified experts, including:
- Glove Steaming: Get your new softball or baseball glove game-ready in minutes.
- Skate Sharpening & Fitting: Keep your edge on the ice with free sharpening and fitting adjustments with skate purchase.
- Bike Services: Certified technicians can customize, tune up, or repair your bike, offering everything from minor adjustments to custom builds.
- Golf Services: Professional tuning, fitting, regripping, repairs, and adjustments for golf clubs.
Online Order Support: Staff are equipped to assist with issues related to online orders, ensuring a smooth resolution process.
Youth Sports Sponsorships & Donations: The store actively considers sponsorships and donations for youth sports organizations and leagues in communities where they have a presence, often providing coupons or in-store gift certificates to help local teams.
Returns and Exchanges: Benefit from convenient in-store returns and exchanges, including the option for same-day delivery for certain products.
Exceptional Customer Service: A recurring highlight in customer reviews is the outstanding level of customer service. The staff are consistently described as "friendly and polite," and "always willing to help." This commitment to service creates a welcoming and supportive shopping environment.
Above-and-Beyond Staff Support: The management and individual staff members frequently go "above and beyond" to assist customers. A notable example involved a manager (Tom) facilitating an exchange for uncomfortable high-end running shoes, far exceeding the customer's expectations and demonstrating a deep commitment to customer satisfaction even for issues typically handled by manufacturers.
Community Involvement through Youth Sports: DICK'S Sporting Goods actively supports local youth sports. Customers have successfully "secured sponsorships for youth sports" through the store, highlighting their commitment to community engagement and fostering athletic development in New York.
Expertise and Product Knowledge: The staff are not just helpful but also knowledgeable, capable of assisting customers in selecting the right gear, whether it's "picking out a new pair" of running shoes or understanding specific sports equipment needs.
Extensive Product Range for Every Season: The store's ability to offer "everything you need for every season" ensures that New Yorkers can find appropriate gear year-round, whether preparing for summer outdoor activities, fall sports leagues, or winter sports.
Reliable Issue Resolution: Beyond just selling products, the Batavia branch is adept at resolving customer issues, from online order problems to in-store product concerns, handled with professionalism and efficiency.
Address: 4180 Veterans Memorial Dr, Batavia, NY 14020, USA
Phone: (585) 344-7150
Mobile Phone: +1 585-344-7150
For residents across New York, particularly in the Batavia area, DICK'S Sporting Goods at 4180 Veterans Memorial Drive stands out as an indispensable local resource for all sporting and outdoor needs. Its convenient location ensures easy access, making it a practical choice for individuals and families seeking quality gear without extensive travel. However, what truly solidifies its position as a go-to for locals is the consistently high caliber of customer service. The friendly, polite, and exceptionally helpful staff, including management, create an inviting and supportive shopping environment that fosters trust and loyalty.
The ability to receive personalized assistance, such as expert guidance in selecting running shoes or smooth resolution of complex issues like discomfort with a high-end product, demonstrates a genuine commitment to customer satisfaction that goes beyond typical retail experiences. This level of personalized care makes a significant difference for New Yorkers looking for more than just a transaction. Furthermore, the store's active involvement in supporting local youth sports through sponsorships directly benefits the community, reinforcing its role as a valuable partner in fostering athletic development in the region.
From its vast selection of gear for every sport and season to its specialized in-store services like glove steaming and skate sharpening, the Batavia DICK'S Sporting Goods is equipped to meet the diverse needs of active New Yorkers. It’s a place where you can confidently prepare for your next game, outdoor adventure, or fitness goal, knowing that you're supported by knowledgeable professionals who genuinely care. For New York locals, this branch of DICK'S Sporting Goods is not just a store; it’s a trusted community hub that empowers athletes and enthusiasts of all levels to pursue their passions.
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DICK'S Sporting Goods
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DICK'S Sporting Goods Reviews
The staff at this store are always friendly and polite. They are always willing to help too!Store management goes above and beyond as well. On different occasions I've secured sponsorships for youth sports and worked out an issue with regards to an online order and both times could not have gone more smoothly.
Jun 27, 2025 · Jason CraterI was in my local store buying random things for my children when I ran into the store manager (Tom I believe). Not only did he help my wife and I, he helped me with an issue I thought I would have to endure in silence. A month previously I purchased a high end pair of Brooks running shoes. They were very uncomfortable, The manager listened to me and my plight as I asked how to go about working with the manufacturer. He then traded them out and helped me pick out a new pair! He was fantastic and far exceeded my expectations. I can't speak highly enough about this branch and this particular manager.
Apr 02, 2025 · Ryan MillerStaff was rude and had comments when i asked for the sale that was being offered by signs in the store. The sale did not ring up right and did not notice until after i paid then when i went back to the register thata when the employees became rude,told to pay attention next when cashing out.VERY UN PROFESSIONAL STAFF
Dec 29, 2024 · Richard GenetI enjoyed my visit to the store. Very pleasant and nice staff and knowledgeable! And they had everything I needed and I was able to enjoy getting everything in one place.John, help me over the phone to let me know what was in stock that I needed. Prior to my drive out their.Emma, the cashier was very pleasant and nice and greeted me with a smile and welcome to me into the store. Even all the way through the process when cashing me out for my purchase.Dillon, the manager whom was on duty, he was very knowledgeable and attentive in helping me with questions and my purchase and products that I was inquiring about. That I needed and helped me follow up with the purchase for the end result.I enjoyed everybody who made my visit comfortable and pleasant and a wonderful experience for my shopping needs!
Jul 30, 2023 · Mark WeberI like this location a lot more than other locations. The workers are much more friendly and are knowledgeable along with not having to chase someone down when you need them. Their workers are always task oriented which is nice to see. Love the sales they have too!
Nov 25, 2016 · Amanda Wells
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