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Big 5 Sporting Goods

3970 E Main St, Ventura, CA 93003, USA

4.0
I just had an horrible interaction with the store manager. She told me her name was Gina but the receipts I was given say Carmalita. Anyways this happened 3/16/2025 approx 1:50pm.I was sold a wrong item the night prior and had to come back to exchange it so my entire purchase would work together. Not a huge biggie. I was bummed that I had to go back. I have other places I could waste my gas and time on.The manager started off with me very rude like and made me feel like that their shortcomings was my fault! I let her know that her coworker sold me a bb gun and pellets and the bb gun doesn't accept pellets. After explaining the scenario, the manager still didn't take any accountability for her coworkers negligence. What really got my goat was when she told me to calm down (I was speaking in a normal tone) and that she wasn't going to apply my 10% discount that I used the night prior towards the correct purchase!!! OMG I'm feeling like a saint at this point for not losing it lol. Well long story short, I busted out my inner Karen on her like a rabbid animal breaking out of a cage. I got my 10% of course. It's just so silly that I had to go there first before I could get taken care of correctly.Another funny thing is, I intended to buy a wetsuit today too since I had to come back. But I totally spaced it after how I was treated.03/15/25 Update: I wanted to give the same manager I complained about a good review now. She was very apologetic to me and super helpful when I went back in yesterday to make a return and get more items. I know everyone has had a bad day every now again. It was very professional of the manager to turn our last interaction around and make me feel like I was heard. Thank you Gina or Carmalita, whatever your name is lol. Kudos!!! - daniel gooding
Big 5 Sporting Goods Overview Intro Photos Location Reviews

Big 5 Sporting Goods Introduce

For active individuals and families across California, having a reliable local source for sporting goods is essential. In Ventura, one name stands out for its comprehensive selection and commitment to the community: Big 5 Sporting Goods. This isn't just another retail store; it's a dedicated hub for athletes, outdoor enthusiasts, and anyone looking to embrace the active lifestyle that California is famous for. From team sports to individual pursuits, Big 5 Sporting Goods in Ventura is equipped to meet your needs, ensuring you have the right gear to perform your best and enjoy your passions.

Living in California means access to an incredible array of outdoor activities, from hiking and camping in our national parks to surfing our beautiful coastlines, and playing various sports under our sunny skies. Big 5 Sporting Goods understands this diverse demand. They offer a vast inventory that caters to nearly every sport and outdoor adventure imaginable. Whether you're a seasoned pro, a budding athlete, or simply seeking comfortable athletic wear for everyday life, you'll find what you need at competitive prices.

One of the significant advantages of a physical sporting goods store like Big 5 is the ability to "try things out before we buy," as a satisfied customer aptly put it. In an age dominated by online shopping, the opportunity to physically inspect equipment, try on apparel for fit, and get a feel for a product before making a purchase is invaluable. This hands-on experience, coupled with knowledgeable staff, ensures that local customers in California can make informed decisions about their gear, ultimately leading to greater satisfaction and performance.

Big 5 Sporting Goods in Ventura is more than just a place to buy equipment; it's a supporter of local sports and recreation. By providing accessible gear, they help foster participation in various activities, from youth leagues to adult recreational teams. Their presence in the community means convenient access to essentials like athletic footwear, team uniforms, camping supplies, and fitness equipment, all under one roof. This convenience is particularly appreciated by busy California residents who value efficiency and local availability.

While every retail experience can have its ups and downs, Big 5 Sporting Goods in Ventura is committed to customer satisfaction. As demonstrated by a recent customer interaction, even when challenges arise, the management strives to address concerns professionally and ensure a positive outcome. This dedication to service, coupled with a wide selection, makes Big 5 Sporting Goods a consistent and reliable choice for Ventura's active community.

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Location and Accessibility

Big 5 Sporting Goods in Ventura is conveniently located at 3970 E Main St, Ventura, CA 93003, USA. This strategic position on East Main Street, a prominent thoroughfare in Ventura, ensures excellent visibility and accessibility for residents across the city and surrounding areas in California. Its central location makes it easy to reach whether you're traveling from downtown Ventura, the east end, or even nearby communities.

The store's placement within a well-established commercial corridor means it's easily navigable and often accompanied by other retail and dining establishments, allowing for convenient combined errands. Ample parking is typically available, alleviating any concerns about finding a space during your visit. This ease of access is a key factor for busy California consumers who prioritize convenience and efficiency in their shopping experiences.

Being situated on a main road also ensures that Big 5 Sporting Goods is readily accessible via various transportation methods, whether you're driving, carpooling, or utilizing local public transport where available. Its prime location solidifies its role as a central hub for sporting goods needs within the Ventura community.

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Services Offered
  • Extensive Product Selection: Big 5 Sporting Goods offers a wide array of products across various categories, including athletic footwear, apparel for all sports, team sports equipment (baseball, basketball, soccer, football), fitness equipment, camping gear, fishing supplies, hunting equipment, and winter sports essentials.
  • Seasonal Merchandise: The store regularly updates its inventory to reflect current seasons and popular activities in California, ensuring customers can find appropriate gear for summer adventures, winter sports, and more.
  • Footwear Fitting: Staff are often available to assist with athletic footwear sizing and fitting, helping customers find the most comfortable and performance-enhancing shoes for their specific needs.
  • Hunting & Fishing Licenses: As a licensed vendor, Big 5 Sporting Goods often provides services for obtaining necessary hunting and fishing licenses, making it a convenient one-stop-shop for outdoor enthusiasts.
  • Price Matching (where applicable): While policies may vary, Big 5 Sporting Goods strives to offer competitive pricing and may offer price matching against local competitors, ensuring value for customers.
  • Promotional Discounts: The store frequently offers various discounts, sales, and loyalty programs. Customers often benefit from special offers, as noted by a customer who secured a 10% discount, highlighting the value these promotions can provide.
  • In-Store Returns & Exchanges: Customers can easily process returns and exchanges for items purchased, providing flexibility and peace of mind. Even in challenging situations, the store aims to rectify issues and provide solutions.
  • Knowledgeable Staff (product assistance): While individual experiences can vary, staff members are generally available to offer guidance and information about product features, helping customers make informed purchasing decisions for their specific sporting activities.

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Features / Highlights
  • Diverse Product Categories: A key highlight is the sheer breadth of sporting goods available under one roof, catering to a wide array of sports and outdoor activities popular in California, from hiking and camping to team sports and water activities.
  • Local Accessibility: Its Ventura location provides crucial in-person access for locals, allowing customers to physically examine products, try on apparel, and get a feel for equipment before buying, a feature cherished by many who prefer to "try things out before we buy."
  • Competitive Pricing: Big 5 Sporting Goods is known for offering a good balance of quality products at competitive prices, often featuring sales and discounts that provide excellent value to customers.
  • Adaptable to Customer Feedback: The store demonstrates a commitment to customer satisfaction, even in challenging situations. As evidenced by a customer's updated review, management (e.g., "Gina or Carmalita") is capable of turning around a negative experience through apology and helpfulness, making the customer "feel like I was heard" and professional. This willingness to address concerns and improve interactions is a significant highlight.
  • Support for Active Lifestyles: By making sporting equipment and apparel readily available, Big 5 Sporting Goods directly supports and encourages the active and outdoor-oriented lifestyle prevalent throughout California.
  • Convenient Shopping Experience: The store layout is typically organized for easy navigation, and the presence of on-site parking adds to a convenient shopping experience for busy individuals and families.
  • Community Presence: Being a long-standing physical retail location, Big 5 Sporting Goods serves as an integral part of the local Ventura community's retail landscape, providing a consistent resource for recreational and athletic needs.

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Contact Information

Address: 3970 E Main St, Ventura, CA 93003, USA

Phone: (805) 639-9216

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Conclusion: Why Big 5 Sporting Goods is Suitable for Locals

For residents of Ventura and the broader California region, Big 5 Sporting Goods is more than just a retail outlet; it's a fundamental resource for embracing and maintaining an active lifestyle. Its convenient location on East Main Street makes it easily accessible for all your sporting needs, saving you time and travel that online shopping often cannot. In a state that celebrates outdoor recreation and athletic pursuits, having a reliable local store where you can physically assess gear is invaluable.

Big 5 Sporting Goods caters directly to the diverse interests of Californians, offering everything from essential camping and fishing supplies to specialized athletic wear and equipment for various team sports. This wide selection ensures that whether you're outfitting a youth soccer team, preparing for a weekend hike in the local mountains, or simply updating your running shoes, you'll find what you need right in your community. The ability to try on items, compare options in person, and get assistance from staff provides a level of service and confidence that online-only retailers often lack.

Furthermore, the store's commitment to addressing customer concerns and striving for positive resolutions, as evidenced by real customer feedback, underscores its dedication to the Ventura community. This focus on local engagement and customer satisfaction, combined with competitive pricing and a comprehensive inventory, makes Big 5 Sporting Goods an indispensable part of the local retail landscape. It's the place where Ventura's active residents can consistently find the gear they need to enjoy California's vibrant outdoor and sports culture.

Big 5 Sporting Goods Photos

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Big 5 Sporting Goods Location

Big 5 Sporting Goods

3970 E Main St, Ventura, CA 93003, USA

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