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Academy Sports + Outdoors

7513 N Interstate Hwy 35, Austin, TX 78752, USA

4.0
I have been coming to this Academy for over 20 years to buy many workout/ running shoes, adidas pants and shirts. I was shocked today when the afternoon manager told me that they could not exchange defective shoes that basically melted in a month. Academy has a 60 or 90 day return policy. I confirmed to the employee/young man that since I paid with a credit card that they would be able to track my purchase. He agreed but when he went to ask the manager, they refused to exchange the shoes because they were damaged.Then, tonight after I was done with my last appointment at my business - I went back to return the new shoes and new insoles that I had to buy today after they refused to exchange or refund my used ”1 month” defective shoes. I returned the new shoes and new insoles because they made my knee and lower back hurt.I decided to ask the acting manager tonight why they did not give exchanges when the shoes were damaged or defective- he then said that they take care of their customers if they have a receipt or did a credit card transaction. So, I asked him why they wouldn’t exchange my defective shoes and then he said that he would have!!!I am disappointed in the way things are today. People are too distracted and careless because they put all their time scrolling through their iPhones! This world is going downhill and so is Academy. I am taking my business to Dicks Sporting Goods. It might be more expensive but at least I can could count on good customer service and excellence.I am posting pictures of my shoes that have no more support and are worn out after only 1 month that Academy would not refund or exchange today!!! - David Galindo Rivera
Academy Sports + Outdoors Overview Intro Photos Location Reviews

Academy Sports + Outdoors Introduce

For active Texans living in the bustling heart of Austin, having a comprehensive and accessible sporting goods store is paramount. Academy Sports + Outdoors at 7513 N Interstate Hwy 35, Austin, TX 78752, USA, positions itself as a go-to destination for everything related to sports, fitness, and outdoor adventure. This expansive store is designed to meet the diverse needs of athletes, outdoor enthusiasts, and families alike, offering a vast array of equipment, apparel, and footwear. As local users, we appreciate the convenience of finding almost anything we need for our active lifestyles under one roof, from gearing up for a weekend hiking trip in the Texas Hill Country to finding the perfect uniform for youth sports. Academy aims to provide a wide selection of products from top brands, ensuring that customers are well-equipped for any pursuit, big or small.

Academy Sports + Outdoors has a long-standing presence in communities across Texas and the Southern United States, built on the premise of offering a broad assortment of sporting and outdoor goods at competitive prices. The Austin location on I-35 embodies this commitment, providing dedicated sections for various sports, outdoor activities, and activewear categories. While the store is known for its wide selection and frequent deals, as noted by customer reviews praising "great deals" and "great brands," customer experiences with service can sometimes vary. Understanding that product availability and pricing are key drivers for customers, Academy strives to maintain a well-stocked inventory that caters to the diverse interests of the Austin community, from seasoned hunters and anglers to casual joggers and fitness enthusiasts. The goal is to be a reliable partner in supporting the active and outdoor-centric lifestyle that is so prevalent in Texas.

Academy Sports + Outdoors is conveniently located at 7513 N Interstate Hwy 35, Austin, TX 78752, USA. This address places it directly along the busy North Interstate Highway 35 corridor, making it exceptionally accessible for residents across Austin and its surrounding areas. Being situated on a major interstate ensures straightforward navigation for customers traveling from downtown, North Austin neighborhoods, or even from nearby communities like Pflugerville and Round Rock. The store is part of a commercial complex that typically offers a significant amount of free parking, which is a crucial convenience for shoppers, especially those purchasing larger items like fitness equipment or camping gear. The ease of access from a primary highway and the availability of ample parking contribute greatly to a smooth and hassle-free shopping experience for busy Texans.

The strategic location within the 78752 zip code positions Academy to serve a large and diverse customer base, including families, college students, and outdoor adventurers. Its direct access from I-35 means it's a practical stop for anyone needing sporting goods, whether they are on their daily commute or planning a dedicated shopping trip. For Texans who value efficiency and convenience, the North Austin Academy on I-35 offers a practical solution for all their active lifestyle needs, reinforcing its role as a key retail destination in the local community.

Academy Sports + Outdoors offers an extensive and varied selection of products and services designed to cater to a wide range of athletic, fitness, and outdoor recreational pursuits for the entire family.

  • Athletic Apparel & Footwear: A comprehensive collection of clothing and shoes for men, women, and children, covering categories like running, training, basketball, casual wear, and specific sports, featuring numerous well-known brands.
  • Team Sports Equipment: Gear for popular team sports such as baseball, softball, basketball, football, soccer, volleyball, and lacrosse, including balls, bats, gloves, protective equipment, and uniforms.
  • Outdoor Recreation Supplies: Wide ranges of equipment for camping (tents, sleeping bags, cooking gear, coolers), hiking (backpacks, apparel), fishing (rods, reels, tackle, bait), and hunting (firearms, ammunition, archery, apparel, blinds).
  • Water Sports Gear: Items for kayaking, paddleboarding, swimming, and other aquatic activities.
  • Fitness & Exercise Equipment: Home gym essentials, free weights, resistance bands, yoga accessories, cardio machines (treadmills, ellipticals), and fitness apparel.
  • Golf Equipment: Clubs, balls, bags, apparel, and accessories for golfers of all skill levels.
  • Sports Fan Shop: A dedicated section for officially licensed merchandise from professional and collegiate teams, including jerseys, hats, and other fan apparel, often with a focus on Texas teams.
  • Services: While specific services can vary by store, common offerings might include line winding for fishing reels, scope mounting for firearms, and assembly for certain larger items.
  • Seasonal & Lifestyle Products: Regular rotation of seasonal items (e.g., pool supplies, winter apparel) and general lifestyle products like outdoor furniture and grills.

Academy Sports + Outdoors on N Interstate Hwy 35 in Austin boasts several key features and highlights that draw in local Texans, though like any large retailer, individual customer experiences can shape perceptions.

  • Vast Product Selection: The most significant highlight is its immense inventory. Shoppers can find almost any piece of sporting equipment, outdoor gear, or athletic apparel they need in one place, making it a highly convenient "one-stop shop" for active lifestyles.
  • Competitive Pricing and Deals: Customers frequently praise the "great deals" and "great brands" available, indicating that the store often provides competitive pricing and promotional offers on a wide range of products, making quality gear accessible.
  • Highly Knowledgeable Staff in Specific Departments: While overall service can vary, specific departments, such as the firearms section, are noted for having "top-tier" employees (like Michael C.) with impressive knowledge, confidence, and a genuine willingness to help customers make the right choices, including for sensitive purchases like firearms and BB guns.
  • Easy Access from Major Highway: Its location directly on I-35 is a huge advantage for accessibility, ensuring that it's easy to reach for customers from across Austin and surrounding communities.
  • Ample and Easy Parking: The presence of plenty of accessible parking is a key convenience for shoppers, reducing stress upon arrival and departure, especially when purchasing large items.
  • Clean Store Environment: Reviews highlight the store as "super clean," contributing to a pleasant and comfortable shopping experience.
  • Areas for Improvement (Based on Feedback):
    • Customer Service Consistency: There have been instances where customer service, particularly regarding returns or exchanges for defective items, has been inconsistent, with different managers providing conflicting information. This can lead to frustration and a perception of carelessness.
    • Checkout Efficiency: Some customers have reported long checkout lines and a lack of visible management attention to these issues, suggesting a need for improved staffing or process optimization during peak times.

For inquiries, product availability, or to connect with Academy Sports + Outdoors at their North Austin location, you can use the following contact information:

Address: 7513 N Interstate Hwy 35, Austin, TX 78752, USA

Phone: (512) 407-6310

Mobile Phone: +1 512-407-6310

Academy Sports + Outdoors on N Interstate Hwy 35 in Austin is an incredibly suitable and widely utilized resource for local Texans, embodying the spirit of an active and outdoor-loving state. For families, athletes, and adventurers across Austin, its vast selection means it's a convenient one-stop shop for everything from athletic apparel and footwear to hunting, fishing, and camping gear. The consistent availability of "great deals" on "great brands" ensures that customers can equip themselves without breaking the bank. While instances of inconsistent customer service, particularly concerning returns or checkout efficiency, have been noted, the overall utility and product range remain a significant draw. The presence of highly knowledgeable staff in specialized departments, like the firearms section, adds immense value and builds trust. For busy Texans who appreciate easy highway access, ample parking, and a clean shopping environment, Academy provides a practical and essential destination for all their sporting and outdoor needs. Despite occasional service challenges, its comprehensive offerings and value proposition cement its role as a key part of the active lifestyle fabric of Central Texas.

Academy Sports + Outdoors Photos

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Academy Sports + Outdoors Location

Academy Sports + Outdoors

7513 N Interstate Hwy 35, Austin, TX 78752, USA

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