Vertical Reality

In the vibrant landscape of Florida, where innovation and quality drive progress, lies Vertical Reality, a standout entity located in Palmetto Bay. While not a public "tourist attraction" in the traditional sense like a theme park or museum that you visit for a day out, Vertical Reality is a pivotal player in the amusement and entertainment industry. They are renowned for manufacturing and customizing cutting-edge interactive amusement devices and industrial machinery. For businesses, event organizers, or even individuals looking to understand the forces behind some of the most exciting attractions, Vertical Reality offers a fascinating insight into superior engineering and unparalleled customer service.

Far from a typical walk-in venue, Vertical Reality operates as a business-to-business (B2B) enterprise, designing and building the very attractions that captivate audiences worldwide. Their dedication to quality and their innovative approach have positioned them as a leader in the interactive amusement device sector for almost two decades. This focus on building "top-notch attractions" speaks volumes about their commitment to excellence and the reliability of their products. When you encounter a thrilling bungee trampoline, a challenging rock wall, or an adventurous ropes course, there's a good chance that Vertical Reality's craftsmanship is behind the exhilarating experience.

For Floridians, especially those involved in event planning, hospitality, or the entertainment industry, understanding a company like Vertical Reality is incredibly valuable. They are the creators of experiences, providing the robust and engaging equipment that brings joy and excitement to countless individuals. The company's reputation for "quality equipment" and "absolutely AMAZING customer service" isn't just marketing jargon; it's a testament from their customers, highlighting their professionalism and the strong relationships they build within the industry. This makes Vertical Reality a hidden gem in the Florida business landscape, contributing significantly to the state's entertainment infrastructure.

Vertical Reality is situated at 17511 SW 99th Ave, Palmetto Bay, FL 33157, USA. Palmetto Bay is a welcoming village located in Miami-Dade County, South Florida, known for its suburban feel and strong community. The address places Vertical Reality within an area that is accessible by major roadways, making it convenient for businesses and clients to reach their facility for consultations, service, or product discussions.

Being based in Palmetto Bay, the company benefits from the extensive infrastructure of South Florida. This includes proximity to major highways, facilitating easy transportation of their industrial machinery and amusement devices across the state and beyond. While Vertical Reality is not a walk-in retail establishment, its location is strategically chosen to support its manufacturing and service operations, ensuring efficient logistics for their specialized equipment. The ease of access within the South Florida region reinforces their capacity to serve a broad clientele, from local entertainment venues to larger national and international projects.

• Manufacturing of industrial machinery, with a specialization in interactive amusement devices.
• Custom design and development of innovative and extreme amusement concepts.
• A wide product catalog including mobile bungee trampolines (quad jump, monkey motion, jumper system), mobile rock walls, spider mountains, ziplines, auto-belay systems, snow globes, looping bikes, log rollers, and ropes courses.
• Sales of new amusement equipment to businesses and organizations.
• Rentals of various amusement devices for events and temporary installations.
• On-site service for equipment maintenance, inspection, cable replacement, and parts replacement across the country.
• Urgent on-site service with technicians available to fly to any location for immediate needs.
• Self-service options for customers who prefer to install OEM spare parts, with provided instructions and support.
• On-site training programs for staff on safe operation and maintenance of Vertical Reality products (up to 20 individuals per session, including instruction, demonstration, and written test).
• Provision of OEM spare parts through an online store.
• Annual inspection services for equipment to ensure safety and compliance.

• Industry Leadership: For almost two decades, Vertical Reality has been recognized as a global leader in the design and manufacture of interactive amusement devices, showcasing a commitment to cutting-edge concepts and robust engineering.
• High-Quality Equipment: Customer testimonials consistently praise the "quality equipment" built by Vertical Reality, indicating durable, reliable, and well-designed products that meet high industry standards.
• Exceptional Customer Service: Reviewers highlight the "absolutely AMAZING" customer service, noting individuals like Albert and Ken as "an absolute pleasure to deal with from start to finish." This dedication to client satisfaction sets them apart.
• Innovative Product Development: The company continuously designs and develops "newer and more extreme concepts," demonstrating a strong focus on innovation and staying at the forefront of the amusement industry.
• Comprehensive Service and Training: Beyond manufacturing, Vertical Reality offers extensive support, including scheduled and urgent on-site service, self-service options with clear instructions, and thorough on-site training for staff, ensuring the longevity and safe operation of their equipment.
• Global Reach with Local Roots: While based in Palmetto Bay, Florida, Vertical Reality has the capacity to deliver and service their equipment anywhere in the world, embodying a successful local business with a significant international footprint.
• Diverse Product Portfolio: Their ability to produce a wide array of attractions, from mobile bungee trampolines to ropes courses and ziplines, showcases their versatile manufacturing capabilities and their capacity to cater to diverse amusement needs.

Address: 17511 SW 99th Ave, Palmetto Bay, FL 33157, USA

Phone: (305) 238-4522

Mobile Phone: +1 305-238-4522

Toll Free: 877-632-6444

Email: info@verticalreality.com

For Floridians, especially those involved in the events, entertainment, or recreational industries, Vertical Reality is an invaluable local resource. While it's not a public attraction that you would visit for a family day out, its significance as a local business lies in its role as a premier manufacturer and service provider of the very equipment that powers many of the state's (and the world's) most thrilling amusement experiences. Knowing that such a high-caliber company operates right here in Palmetto Bay means that local businesses have direct access to top-tier equipment and unparalleled customer support, without needing to look out of state or internationally for their amusement needs.

For entrepreneurs considering opening a new entertainment venue, or existing businesses looking to upgrade or expand their attractions, Vertical Reality offers a convenient and reliable partner. Their commitment to building "quality equipment" and providing "amazing" customer service ensures that any investment in their products is backed by expert support and a dedication to long-term satisfaction. This directly benefits Florida's economy and provides local jobs, while also enhancing the quality of recreational opportunities available within the state, as the attractions they build often find homes in local parks, FECs, and event spaces.

Furthermore, for those interested in the engineering and manufacturing side of the entertainment industry, Vertical Reality stands as a testament to Florida's capacity for innovation. It’s a company that embodies precision, quality, and a proactive approach to client needs, contributing to the state's reputation as a hub for both leisure and the industries that support it. In essence, Vertical Reality is suitable for locals because it strengthens the local economy, provides top-tier products and services within easy reach, and ultimately helps to create the exciting entertainment options that Floridians love.

Vertical Reality

17511 SW 99th Ave, Palmetto Bay, FL 33157, USA