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Urban Air Trampoline and Adventure Park

1256 Indian Head Rd, Toms River, NJ 08755, USA

3.0
We've been to other Urban Air locations, and our kids loved them. To say this was a disappointment probably isn't strong enough.A lot of the activities were either partially or completely broken, the safety was lacking, there wasn't enough staffing, the lighting was terrible, and the water fountains didn't work.We paid for Ultimate, and there are only two things that gets you:1. A VR game area that only has two working headsets, and one working controller.2. A climbing wall with at least one broken section.There are no Spin Zone Cars, even though they're advertised on the front of the building.They did give me a partial refund for the Ultimate when I talked to them about the VR.I'm a fan of Urban Air, but maybe give this location a miss. If you do go, don't bother with the Ultimate, and temper your expectations. - Rob Alexander
Urban Air Trampoline and Adventure Park Overview Intro Photos Location Reviews

Urban Air Trampoline and Adventure Park Introduce

Hello, New Jersey locals! Are you on the hunt for an exciting indoor destination that promises adventure, active fun, and an escape from the unpredictable weather? Look no further than Urban Air Trampoline and Adventure Park in Toms River. This isn't just your average trampoline park; it's a full-fledged indoor amusement park designed to cater to thrill-seekers and families alike, offering a diverse array of attractions that go far beyond simple bouncing. From gravity-defying leaps to challenging obstacles and interactive games, Urban Air Toms River aims to provide an exhilarating experience for children, teens, and adults. It's the perfect spot to host a memorable birthday party, gather with friends for an active outing, or simply let the kids burn off some energy in a dynamic and supervised environment. For those in the New Jersey region seeking a vibrant and engaging indoor playground, Urban Air Adventure Park in Toms River offers a unique blend of fitness, fun, and adventure.

Urban Air Trampoline and Adventure Park is conveniently located at 1256 Indian Head Rd, Toms River, NJ 08755, USA. This address places it in a highly accessible area of Toms River, making it a convenient destination for residents from across Ocean County, including communities like Beachwood, Lakewood, Brick, and Howell. Its location on Indian Head Road ensures that the facility is easy to reach by car, with ample parking typically available on-site, which is a significant convenience for families. Being an indoor facility, Urban Air offers a consistent and comfortable environment, regardless of the weather outside. This is a considerable advantage in New Jersey, where outdoor activities can be limited by hot summers, cold winters, or sudden rain. The accessibility of Urban Air Toms River allows locals to enjoy active entertainment year-round, making it a reliable option for spontaneous fun days or pre-planned events.

Services Offered:

  • Open Jump Sessions: Provides access to numerous interconnected trampolines for free-form bouncing.
  • Birthday Party Packages: Comprehensive party options including jump time, private party rooms, food and beverages (like pizza), party supplies, and dedicated party hosts to ensure a stress-free celebration.
  • Memberships: Various tiers (e.g., Basic, Deluxe, Ultimate, Platinum) offering unlimited daily play, discounts on food and parties, and exclusive member events, providing significant value for frequent visitors.
  • Group Events & Private Park Rentals: Customizable options for large groups such as school field trips, youth group outings, corporate events, and complete park buyouts for private functions.
  • Weekly Activities: Regular themed events like Jumperoo (for ages 7 & under), Teen Night, Family Night, and Sensory Friendly Play hours for an inclusive experience.
  • Urban Cafe: An on-site cafe offering a variety of food, snacks (e.g., pizza, chicken tenders, loaded waffle fries, ICEE), and beverages for purchase to keep guests fueled.
  • Safety Measures & Waivers: Strict adherence to safety protocols and a requirement for all jumpers to sign a liability waiver (available online).
  • Gift Cards: Available for purchase, offering a flexible gift option for friends and family.

Features / Highlights:

  • Wide Array of Attractions: Beyond standard trampolines, Urban Air Toms River boasts a range of adventure attractions that challenge and entertain, including:
    • ProZone Performance Trampolines: High-performance trampolines for advanced jumpers.
    • Ultimate Dodgeball: Trampoline-lined courts for high-energy dodgeball games.
    • Warrior Course: Challenging obstacle courses for aspiring ninjas.
    • Climbing Walls: Various walls to test strength and agility.
    • DropZone: Allows jumpers to land on a giant inflatable airbag.
    • Tubes Playground: A multi-level indoor playground structure for exploring and climbing.
    • Battle Beam: A classic challenge where two participants joust on a beam over a foam pit.
    • SkySlam / Slam Dunk Zone: Trampoline-assisted basketball hoops for easy dunking.
    • Virtual Reality: Immersive VR game experiences (availability and functionality may vary).
    • Spin Zone Bumper Cars / Flip Zone Bumper Cars: (Note: Customer reviews indicate these might not be present despite advertising; it's best to verify with the park directly).
  • Dedicated Party Hosting: Provides party hosts who manage the event, from check-in to cake cutting, allowing parents to enjoy the celebration.
  • EV Charging Stations: A beneficial and unexpected amenity for electric vehicle owners, located conveniently outside the facility.
  • Inclusive Play Options: Offers specific sessions like Jumperoo for younger kids and Sensory Friendly Play for those with special needs, demonstrating a commitment to accessibility.
  • Variety of Pass Options: Different attraction passes (Deluxe, Ultimate, Platinum) and memberships allow visitors to choose the level of access that best suits their needs and budget.
  • All-Season Entertainment: As an indoor park, it provides a consistent and comfortable environment for active play regardless of the weather.

Contact Information:

Address: 1256 Indian Head Rd, Toms River, NJ 08755, USA

Phone: (732) 659-9060

Mobile Phone: +1 732-659-9060

Email: info@urbanairtomsriver.com

For New Jersey locals, Urban Air Trampoline and Adventure Park in Toms River is presented as a premier destination for indoor amusement, offering a dynamic and engaging environment for active fun. The concept of an "adventure park" extending beyond just trampolines, with attractions like warrior courses, climbing walls, and more, certainly appeals to families seeking diverse entertainment options. Its convenient location in Toms River makes it accessible for a wide range of residents in Ocean County, providing a much-needed indoor alternative for physical activity, especially during New Jersey's varied seasons. The availability of EV charging stations is a modern touch that adds to the convenience for electric vehicle owners, showcasing an effort to cater to contemporary needs.

However, it is crucial for prospective visitors to approach this particular Urban Air location with tempered expectations, as highlighted by multiple customer reviews. While Urban Air as a brand often receives high praise, the Toms River franchise appears to have some significant operational inconsistencies. Reviews mention that "a lot of the activities were either partially or completely broken," with specific examples like only two working VR headsets out of an advertised area, and a climbing wall with a broken section. Furthermore, the absence of "Spin Zone Cars" despite being advertised on the building is a clear discrepancy that could lead to disappointment, particularly for those who have visited other Urban Air locations. These issues directly impact the value of higher-tier passes like the "Ultimate," leading customers to advise against purchasing them.

Beyond broken attractions, concerns about safety and cleanliness are paramount. Reports of "safety nets ripped from sharp railings" and a "staircase railing held in place with duct tape" raise serious safety alarms. The lack of sufficient staff monitoring activities, with "very few attendants monitoring activities" and "several people doing multiple front and back flips" unsupervised, further compounds these safety worries. Additionally, comments about "food wrappers and cups on several tables, as well as trash and gum on the floors and carpets throughout" point to significant cleanliness issues, indicating that the facility might not always meet expected hygiene standards. The refusal to honor corporate pricing options, citing franchise autonomy, also creates a negative impression regarding pricing transparency and customer service at check-in.

Despite these serious drawbacks, for locals still considering a visit, it's important to weigh the potential for fun against the reported operational issues. If the core trampoline areas are functional, and visitors adjust their expectations regarding other attractions and overall facility maintenance, there could still be an opportunity for some active play. However, given the consistent and concerning nature of the feedback, particularly regarding safety and cleanliness, locals in New Jersey would be wise to exercise extreme caution, perhaps calling ahead to inquire about the status of specific attractions and facility conditions, or visiting during off-peak hours to assess the environment before committing to a full visit or party booking. The potential for a fun experience might exist, but it appears to come with significant risks and diminished value at this specific location, making it less suitable for locals expecting the high standards typically associated with the Urban Air brand.

Urban Air Trampoline and Adventure Park Photos

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Urban Air Trampoline and Adventure Park Location

Urban Air Trampoline and Adventure Park

1256 Indian Head Rd, Toms River, NJ 08755, USA

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