Back Creek Center

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Back Creek Center Location

Back Creek Center

10215 University City Blvd

Sky Zone Trampoline Park

928 W Camelback Rd

Extreme fun jumping

3629 N 48th Ave

Altitude Trampoline Park Phoenix

3921 E Indian School Rd

Rush fun park

3853 E Thomas Rd

The Rush Fun Park

3865 E Thomas Rd

Luv 2 Play Phoenix

3522 W Peoria Ave

Giggles. Glendale

6042 N 59th Ave

AZ Best Jumps

1315 E Gibson Ln Suite D*

Uptown Jungle | N. Phoenix

10630 N 32nd St

In-Ground Trampolines

2145 E Jones Ave

Kids Empire

1849 W Greenway Rd

The Rush Fun Park

6817 W Peoria Ave

Back Creek Center Reviews

• We have a monthly membership here for our kids (ages 2–13), and they absolutely love it. I usually bring some work with me, so it would be nice if the tables weren’t so wobbly—and I do wish the little kid area were gated off just to help keep them in one place. That said, it’s a great overall experience. I’m consistently pleasantly surprised by how friendly and professional the young staff are. Great customer service and clearly well-trained!

  Jun 24, 2025 · Lauren Scharnweber

• Had my daughters 10 th birthday party and she had a blast and her friends did as well. This place was clean and the staff was nice. AJ always checked in on us. I was surprised the pizza was very good. We ordered wing and we brought our own veggie tray and fruit, trays and chips and salsa it was enough for our group. We used the promo code and got 75 off on our party. Over all great experience.

  Nov 28, 2022 · Jacqueline Ortiz

• Be sure to check which attractions are operating the day you attend! We didn't check, paid for admission, and as it turned out, two of three "major" attractions were closed for the day. My kids still had a good time, but there were definitely board with the remaining options by the time our 90 minutes were done.

  Apr 08, 2025 · Laura Lynn Alarcon

• I would never trust this place with my child’s safety again. Your employees very obviously don’t care in the least about your patrons.I spent over $80 on 2 all day passes yesterday (Saturday, January 18, 2025). I was hesitant as this Sky Zone looks small and like it had less to offer than Uptown Jungle (where we usually go and will be continue to go to again). Even though my child and her friend were a bit bored, I decided we were going to stay at least 2 hours to give it a chance. Just after the 2 hour mark, we decided to head out and I lost sight of my child and her friend. Like most parents, I started to panic. I went to the front desk and asked a young man if he could call my child and her friend over their loud speaker because I couldn’t find them. I had my hand to my chest and was clearly panicking as this boy strolled without a care in the world over to let someone else know. The next person also walked over, ever so calmly. I’m losing my patience at this point and getting louder, talking faster. He goes to call the girls and is taking his sweet time. At this point, I’m on the verge of tears asking another employee to get yall to hurry and asking what is taking so long. At least 2 more employees witnessed this mom panicking and not a single employee exercised their common sense at seeing a parent panic over their missing child. I did let your employee know on my way out that I did not appreciate their lack of urgency while I thought my child was missing. HORRIBLE experience!!!! I will NEVER return to any sky zone. You need to train your employees on how to react when a child is missing. Time is everything!!!!!! Even Target has a protocol in place for when they can’t find a child and it isn’t a designation for children. Please do better!!

  Jan 19, 2025 · Jennifer Cortez

• I don’t recommend this place. For starters there’s no one really at the front desk. The girl in front of me stated “I like how there’s nobody at the front desk’ I didn’t realize the people in Orange shirts are the staff who were literally sitting behind us on the bleachers and looked upset talking. Eventual a young man came to help me and turned me away since I was not a member but never offered me to be one. I had to ask if I could become one; Also didn’t offer me socks I had to come back to ask for some. When I went to buy food I almost got charged full price; they didn’t bother to ask if I was a member. There’s a couple hazards too. For example a big whole in the netting for the toddler zone. A huge gap between a jump zone, water staying in the eating area the whole hour I was present, a bolt on the floor I stepped on, faulty equipment like an unstable table that wobbles each time I touched it to eat. I hope I can cancel my membership the next day. Also my food which was a slice of pizza or personal pizza took like 30 mins to get to me. The staff member I thing could probably make this whole experience worth it is Oliver he explained to me why my pizza took to long, apologized and offered me a drink. He was busy and still managed to take the time to give me customer service and feel heard.

  Jun 21, 2024 · maria martinez

• If I could give this place 0 stars I would. This place is dirty, machines don’t work, they lost the key to the wipeout machine, nobody was running the trapeze, they pulled the pizza out the oven and dropped it on the floor, the staff is too busy playing on the equipment to pay attention to the kids, the served us warm pop, the nacho cheese wasn’t available, the icee machine didn’t work, I could go on for days!! We booked a party here and I can’t believe we had to pay for this. I am very disappointed in the service!! I will never return to this place. I love Sky Zone but not this location!!

  Mar 22, 2025 · Leatrice Coleman

• Let me get started by saying that this Laveen sky zone is disgusting. They shouldn’t be allowed to serve food. They don’t clean up from the night before apparently. Their restrooms are disgusting, they always burn the food. The customer service is horrendous all they do is flirt with each other while working. At night time they allow teenagers that are left unsupervised to run around in the dark humping around with each other where small children play. There is never anyone there that is upper management to talk about this to, so I’m just going to leave this here and pray they get their act together because my family will not be visiting this place. Someone needs to report these people to the food industry there is no way they are meeting code and they even have roaches it’s nasty there. Most of the pictures I was able to get were in plane site, but you can’t see unless you step back there it’s hidden from the customers It is disgusting.

  Dec 11, 2024 · Justin Arellanes

• If I could give this place no stars I would.I usually go to different locations which is sad because this is right down the street from us. Yet for almost 2 months there's no working bathrooms. Each visit we have been here it is disgusting.Currently their is fecal matter all over the bathroom. They don't even have them off access.None are working. No refreshments other than warm water.This is not okay. Let's not mention how dirty the plan equipment is

  May 12, 2025 · Corie Combs

• I was very disappointed. Is it very dirty? There were only 3 people working. One of the kids was not only eating at the concession stand counter, but when he went on the floor, he was constantly on his phone. THERE WAS NO SUPERVISION WHAT SO EVER. I know that it is jump at your own risk, but there still needs to be personnel present to watch for the kids that don't have that parental supervision. At 1 point, I waited at the counter for about 10 minutes before anybody came out of the back and addressed me. I don't know when the last time that they were inspected, but they definitely need to happen. I found some of their nets were overstretched, not latched, and very scary. I would never recommend this place. I have been to another one, and by far, is it better than this one!!!!

  Feb 17, 2025 · Mandie Armstrong

• Idk seems like this place is for kids/teenagers RUN by kids / teenagers.It is absolutely disgusting.The food area, the tables, the bathrooms.I'm ready to call corporate because these employees are just kids and are not being held accountable for not doing their job.The fridge is barely stocked, there's no ice cream, the hot food?- there is none. The menu screens were all blacked out. The tables were dirty. The floors! Eww ! Sticky everywhere behind the counter. There was no ice, nonstraws, no lids. And it's the weekEnd!I can't even imagine how often the equipment is being cleaned- if at all.For sure. Last time I come to this location.Which sucks because this location has the floor layout all spaced out and I can see my kids playing from anywhere. I go out of my way to come to this location.This sucks cuz when it first opened, everything was so nice and clean but yet there were adults working at that time.I know teenagers can be some of the best people to run places, but at this location, it seems they do anything but work.

  Feb 16, 2025 · Marthita A. Garcia

• All the kids had a great time. The facility was clean, and most staff were pleasant, kind and professional. We booked the biggest birthday package they offered, and I feel like I was ripped off. The package sounds good on paper but in practice it wasn't worth that much money. They way they do the food and drinks is not adequate. You don't get a private room the whole time you have the party "slot." Drinks are supposed to be provided but it has no refills, and they don't bring those drinks until you are in your party room the last hour of your party. The party favors were a water bottle, fake tattoo and a discount card to come back. They cut the kids wrist bands off as we were eating and had 30 minutes left in our slot. Felt rude, they didn't say anything to any adults, just asked the kids to see the wrist band and cut if off.

  May 26, 2025 · Tahnee Adams

• We recently booked my son’s birthday party here and had the best experience a mother could ask for.The manager who was present on Friday, 9/20 (didn't catch her name), but she helped me get settled and even made sure my special requests were met. Management was so pleasant, and our party host (Alexis Spencer) went above and beyond. Our host helped us take pictures, passed out the food, personally made our additional orders, and helped us whenever needed.Thank you, Alexis, for being such a sweetheart and making our party an excellent experience. The activities were so fun. My family booked for ten kids, and although some kids didn't show up, management informed us we could replace those jumpers with adults, which was a blessing. And let's just say we had a blast. Thanks, Sky Zone Peroia. We really appreciate you guys!

  Sep 24, 2024 · Jhane Shanks

• These places are a life saver in the summer.My kids like the variety of activities here, there's trampolines and a ninja course, rock wall and giant slide, so they don't get bored.Snack bar is a bit of a ripoff, but that's pretty standard for an indoor park

  Jun 25, 2025 · Joshua Freitas

• Super fun! The staff are very attentive and friendly. My grandson is 3 and with our large group we lost track of him. He had made his way up the tall slide tower but he had not reached the summit before the staff noticed and beat him to the top with heroic intention and speed.Thanks for saving the day!

  Dec 18, 2024 · david boston

• Worst customer service experience I have experienced in my life! The man at the counter mad me feel like a fool for not purchasing a membership. It was our first time there and we live very far away from all locations. Asked my why I didn’t like saving money and really pestered my into purchasing a membership! Never again!

  Jun 14, 2025 · Madi Murphy

• My kids love sky zone. We have had many birthday parties here and the kids have always had a blast. It’s a great place to take the kids on a rainy or day or when they just need to exert some energy!They have a play area for smaller kids (toddler zone) which is nice so they don’t get trampled by the big kids. They also have a dodgeball court (age 6+) but be warned, the kids that play dodge ball are ruthless and it’s literally no holds bar in there.😬It is a little expensive…I take our 2 littlest ones here (age 4 and 6) and I can never get out for less than $100 (that’s for 2 jumpers with socks, $20 for the games and a small snack).It is nice that they have the seating area for parents with outlets so you can work and/or charge your devices while your kids play. They also have massage chairs.Every time we have gone, there are always a couple of kids that are a little too rowdy and out of control (where are your parents?!?) so I recommend keeping a close eye on your kiddos while they are playing.We have had 2 or 3 birthday parties here. The party planning staff are always super friendly and helpful. You can bring in your own decorations (as long as you can get them up and down within 15 min) which is nice so you can personalize your party room. They make birthday parties easy which is something every parent wants!

  Mar 31, 2025 · Rebecca Rix

• Love this location! This location is very clean & organized. They even remopped the stairs to our party place to be safe!! Had my son’s 4th birthday party here yesterday. Victoria was our party host. She was very attentive yet not smothering or coming up too much. Let us enjoy & celebrate. The staff is super nice & accommodating. Out son has severe autism & non verbal. They interacted with him & us amazing & professionally. Our guests were treated so good too! Highly recommend this location. it’s worth every penny.

  May 11, 2025 · Brandi Dees

• I bring my three daughters here, and they absolutely love it every time! The staff is always friendly and welcoming, and Tasha truly goes above and beyond to make sure everyone is happy and taken care of. Her dedication is one of the main reasons we continue to come back. Highly recommend!”

  Jun 06, 2025 · Ismir mujkic

• Great place to take the kids to burn off some energy. Can get busy on the weekends due to birthday parties and such. Definitely recommend if you have kiddos that like to jump.

  Jun 16, 2025 · Rich Nov

• I love this location over the one closer to where we live. We became members a few months ago. I LOVE how Tasha always keeps my smallest child in check and safe. Patrick is always engaging with the kids of all ages and even spent some time with my oldest kid to help him do some flips and get comfortable with it.

  Mar 04, 2025 · Sylvia H

• Overall great experience here for a birthday party we attended. Lots of fun things for the kiddos. Friendly and helpful staff. Out only complaint was the group of about 20 teenagers monopolizing the basketball court. Luckily they were all there and not taking the whole place, but they were playing pretty rough and I saw a couple younger kids get hurt just walking near them.

  Mar 01, 2025 · Chad Payne

• As I was sitting while the girls were playing I notice the basketball enclosure and saw SO much dirt and dust. I actually took a picture, see attached.Seems like the great old crew has gone and everyone here today is a new face. We are members and brought a friend that had a 1 hour pass, never before has this happened, but but 2 employees approached our neighbor quest and said she had to leave because her time was up. Never had anyone done this before. I asked the mgr ( never seen her before) if we could just allow her to stay another hour, with my kids, nope!We had to drive back to our neighbors home to retrieve another 1 hour pass. Mind you, there's maybe 50 people here counting the adults sitting. So I am disappointed. I am aware of us bringing friends on Tuesdays and Thursdays, I was hoping I didn't have to drive back to our friends home to get another free pass.

  Mar 13, 2025 · Suzie Cardonne

• This place is overpriced and dirty. I went with my grandchildren when it first opened and just went again this week. It has gone downhill. The equipment is starting to look run down. They mostly have teenagers supervising the kids. The food is atrocious and overpriced. You have to spend $5 for a pair of their socks. Checking in is time consuming and the waivers are ridiculous. I can see lots of potential for injuries happening. Two of my grandchildren got slight hurt there but it could have been a lot worse if not for pure luck. If you still decide to go, purchase tickets on Groupon. They always have deals that can save you almost half the price. The only thing I liked was that they let me bring in my own water bottle to drink!

  Jun 19, 2025 · Rosanne Kuipers

• We were here for a friends kid birthday party. It was not overly crowded, and perhaps it was because it's a Sunday. The kids has so much fun. The party included pizza,drinks, and a cotton candy tower.... it's an actual tower of cotton candy that stands about 16 inches high.

  Jun 09, 2025 · Boss Lady J

• This is a great jump park that is surely the cleanest facility in the whole city. All the activities are in really good condition, and there are a good mix of activities. For being such a small space, they cram in a ton of stuff. I have young kids up to teens and all of them like this particular park. Also a note on staff is that, yes, many are young, but compared to most places they do pay good attention to the kids and keep things safe. Even the café guys were really nice and went way above my expectations in making sure we got the food we wanted. And man, the pizza we had was super good. Honestly, I'm usually expecting cardboard with some cheese on top, but this was like a restaurant pizza. Entry price is normal, and if you live close, nab a membership for one of the best deals out there. Highly recommend!

  Oct 11, 2023 · Anthony Howard

• We had such a great time! The staff were all super nice and friendly. We loved every minute of it! Highly recommend! The kids seemed to love being able to fight each other with the pads the most lol

  Jun 27, 2025 · Cassie Flory

• Take care of your waiver beforehand. Great place for the children to run and learn social skills. They could definitely put more seating benches for parents. Getting a membership for the summer is very worth it! Overall a great place for the gremlins! 🫶🏾

  May 18, 2025 · S I N

• Great for all ages! Especially kids, they get to work that energy out!They can continue to make improvements on overall cleanness, food and slides quality, slides have been worn out - which would explain since all ages really enjoy here!

  Mar 29, 2025 · Nav K

• We always have fun here especially the totts. And the last time we went we were having waiver issues and they were really nice and understanding and helpful. It didn't cut into our jump time either. I have had nothing but good experiences here. Except parking. They need more parking.

  Jan 17, 2025 · Janelle Donahue

• Went to a birthday party for 13 year olds. Boys had a lot of fun. Party room was big and nice. Had our own hostess, she was awesome sweet girl. It was a friday night. Pretty busy but not over crowded. The pizza was sooooo good.

  Apr 03, 2025 · Kim

• it really stinks in this park. i am currently here and am disgusted by the smell. i understand kids are constantly playing and sweating, but a sanitation crew twice a month would go a long way. smell like it hasn’t been cleaned since it opened. other than that - great time.

  Dec 28, 2024 · Jessica Thomas

• Great for kids. The trampoline aren't the best for grown adults, the park and trampolines are a bit small.Concessions are meh - we got a cold pretzel and limited options.The kids had a great time though and were entertaining me so it was worth it.

  Nov 10, 2024 · Leonard

• THIS PLACE WILL TRY TO UPCHARGE YOU.please double check what you are paying for.If your kid is under 5 they cost less.24$ for 1 hour WITH socks above 5 years old.14$ for 1 hour WITH socks below 5 years old.10$ for 1 hour NO socks below 5 years old.They don’t tell you what you are paying for. Don’t let them scam you. If you are doing a night jump and need a shirt make sure they give you the right size. They are often unorganized and grab the wrong size by mistake.The rules will sometimes be enforced, sometimes not. It depends on who is working that day. You CAN bring in outside food. You just can’t cater in large amounts. Have fun, stay smart!

  Mar 22, 2025 · Kelcie Gibeck

• Great place to take the kids. Cheap on Thursday hally hour.

  May 23, 2025 · Anthony Engle

• Busy! But fun, clean, staff available if needed. We had a 90min time slot which was more than enough time! Bring water!!!! Those kids get thirsty! Plenty of parking- I recommend doing online payment and waiver signing to not waste time while you're there. If you don't have the orange socks they are $6.00. The massage chairs are also da bomb! I almost fell asleep in one lol. $2/6 min!

  Jan 07, 2023 · Megan Shafer

• Been a member on and off the last 2 winters, The good: plenty to do, usually safe for my youngest kid (4 yo) w/ mostly younger kids, fun to watch them grow in ability each trip and try new tricks. The bad: every time I’m here a piece of equipment in either/both obstacle course(s) is down & nothing has been replaced in almost a year. It’s impossible to complete one of them at this point, huge gaps that Michael Jordan couldn’t jump. Bathroom is usually not in great shape. Owners please invest in/budget for upkeep/maintenance. This place has to be making enough money, skip a vacation or two next year.

  May 04, 2025 · Jason C

• Went on a Saturday there was an older woman standing at the entrance that said it’s a zoo in there. My first time taking my kids to a place like this. It was absolutely crazy in there and I could easily see kids getting hurt. Tried to separate my younger kids from the bigger ones but they seemed to try and get close to them anyway. Just be aware if you take younger kids here there’s a chance they might leave hurt. My son jammed his finger and my younger one hurt his knee.

  Feb 19, 2025 · Amonette

• Avoid this place. The employees allowed me to run the zip lining course for my kids and all the kids in there because they were too busy smoking pot in the bathroom stall. There were about 25 kids working. All of them were in and out of the break room the entire time. Nobody at the front desk. The kid making pizza had his girlfriend on video call on the table where the food was being made. The swings were monitored by some dude on his phone the entire time and wouldn’t get off his ass to help, saying the pole to retrieve the swing was broken! Everything was ripped, broken, shut down. It was filthy!!. 4 or 5 girls that were working were hanging in the handicap stall the entire time!! The manager was even in the break room! People who were walking in got tired of someone to check them in so they just went on through and started jumping! So many employees, but none of them actually worked!!! I was getting scared for my safety and my children’s, I will NEVER BE BACK.!!!!

  Feb 16, 2025 · robin kougher

• I visit this place from time to time—I’ll be honest, not very often. However, I enrolled my kids in a monthly subscription here, and based on my visits, I’ve noticed a decline in the quality of staff supervision and attentiveness to children’s safety. While the place still offers fun activities for the kids, it’s noticeably less safe than it used to be. As a parent, you really have to keep a constant eye on your child. It’s also important to watch out for the behavior of other kids, especially in areas like dodgeball or where children take turns, as these can easily become unsafe. Sadly, it’s clear that this place is going downhill.

  May 04, 2025 · Tarek El-Faham

• While fun and a nice large facility, you’ll have to monitor your child’s safety on your own, because there is no management present and the employees don’t seem to prioritize that aspect. I would say it wasn’t very clean and three obstacles were temporarily out of service. My son did enjoy his time there, but got bumped into quite a bit by bigger children jumping with no supervision. We left a bit early because it was getting rowdy and safety started being a concern.

  Sep 16, 2024 · Jacqueline Collins

• Post Fire Renovations review:I went into Sky Zone with my daughter today for some jumping. Overall atmosphere is still the same. But there were major glaring problems during our visit. The jumping area that has the individual, walled jump sections were closed. This is the area that I would actually jump in, because it allows adults to jump without risk of hurting kids. So I didn’t end up jumping, but paid for myself. All sales are final according to their policy. This is also my daughter’s favorite section, as this section allows the biggest air. The second thing was that there used to be a climbing apparatus down in the lower area with all the swings. The climbing apparatus is now gone. I wouldn’t personally recommend going right now unless you have small children that are just happy for anything.

  May 16, 2025 · miles johnson

• The kids had a lot of fun. Kiera was very helpful as our party room helper. I didn’t have to worry about cleaning up.

  May 27, 2025 · Beekee Hayslette

• My 9 year old grandson had his birthday party there, and EVERYONE had a GREAT time from my 2 year old grandson, my 15 year old grand sons all the way to my 54 year old husband lol!!! All the employees were also very nice!! It was a GREAT time!

  Jun 19, 2025 · Theresa Shay

• Took my boys there for the first time in a few years when it was Defy. Minor changes but definitely cleaner. It was well air conditioned, which was a wonderful welcome opposite the heatwave outside.Staff were friendly and actually smiled, a somewhat rare sighting with the youth of late, almost as rare as seeing the Great Horned Owl.The kids had a blast and took a nap on the trek home. All's good in da hood ;)

  Jun 23, 2025 · Jesse Moore

• I took my daughters to Sky Zone today and was very disappointed with the experience. My daughters had anti-slip socks from various other trampoline parks, and we didn’t think much about which park the socks were from. We also signed up for a membership and entered the jumping area multiple times with no issues.However, after taking my younger daughter to the bathroom, an employee stopped me and insisted that she had to wear Sky Zone socks. I politely asked what the difference was, hoping for a reasonable explanation. Instead of explaining, the employee rolled his eyes and repeated, “You just have to wear Sky Zone socks,” without providing any clarification about the rules.I told him I would get my older daughter so we could purchase the socks together. As I was leaving, he opened the gate and dismissively added, “Make sure you get out,” which made me feel extremely untrusted and unwelcome.The entire interaction left a bad taste, and I couldn’t help but wonder whether my treatment had anything to do with the fact that I’m Asian. Feeling disrespected and frustrated, I decided to take my daughters out and cancel the membership altogether.A little courtesy and clear communication could have turned this situation around, but instead, we were left feeling unwelcome and disappointed. I hope management can train their staff better to treat all customers with respect.

  Mar 30, 2025 · Tongyan Li

• Place was great. We got there while they had a large party, but we still had a great time. Place was clean and staffed.We did have one young man who was amazing. He coordinated a 1v1 game with my twins ( birthday boys) and friends that we brought. He also judged a slam dunk contest for them. A great ambassador!However, I inquired about his name and no one knew it because he was a new employee. He did a great job, and really made the visit go from good to great.

  Jul 23, 2024 · William Zowtiak

• Needs a good cleaning, just dirty. First in for a Birthday party at noon, they were still getting the room ready, cleared the pizza boxes from the day before and used a dry paper towel to brush the stuff off the table and counters followed by putting the table clothes down ( no sweeping or cleaning where you put your food) bandaid on the floor with blood on it, watched 2 workers walk right over it, tissues from the day before. Very run down.

  Mar 02, 2025 · Tammy R

• Lol so it’s been a while since I’ve been to sky zone. I would frequent there when they first opened 10 years ago and I see things have DRASTICALLY changed. Firstly, they no longer REQUIRE customers to wear Skyzone socks anymore(you can wear regular socks) and while I appreciate how cost friendly that makes it, people have taken full advantage of that and just not worn socks at all, which is a HUGE safety/fungus hazard. People are going to be trifling that’s just the reality but as an establishment they need to crack down on that. They also need a serious renovation, the place looks run down and unclean. All and All my nephews had fun because their 8 and it’s a bunch of trampolines everywhere lol.

  Mar 23, 2025 · Aries Norment

• The staff was friendly enough, but compared to the Indianapolis sky zones, this one was a bit lacking. There were a few trampoline arenas, basketball, and one foam pit. All fine. But in Indy there are also zip lines, larger trampolines, better obstacle courses, and a rope swing into a giant foam pit. I’d honestly rather check out urban air or one of the other bounce themed facilities in the future than return to this particular sky zone.

  Jun 22, 2025 · Christopher Fischer

• This place should be shut down immediately! The lack of cleanliness is appalling, and the management is terrible. There are mice in the kitchen, and the chips and candy had holes chewed through them. Food is not stored properly, and there's vomit and blood in the foam pit, which smells disgusting. Which is very unsanitary for children the health department will be called!! The employees and managers are aware of these issues but have done nothing to clean or replace the foam blocks. The trampolines have had rips for months, which could cause a serious injury. The owners should be ashamed of the establishment they run. DO NOT RECOMMEND!!

  May 29, 2025 · Mr Ford

• I’m being generous by giving this place 3 stars. It was great 5 years ago, but has hit an extreme downturn. We still visit occasionally, but I feel like I need a shower each time I leave.There are definitely some customer service issues. It is typically staffed by teens, so I get it. No one is really attentive, but no one has been rude, so I’m kind of neutral on it.What I can’t overlook is the physical state of equipment. Many of these issues pose a safety risk. I’ll forgo an in depth explanation and provide photos instead.

  Oct 26, 2024 · Aaron Reedy

• It's just a bit pricey but worth it totally. I recommend upgrading to the membership program. It allows you unlimited jump time compared to 1.5 hours without the membership. You can also return every day for the next 30 days for free. They also provide you 1 "bring a friend for free" coupon to use . However, you DO have to cancel it before the next month charges to your account .UPDATE: i have updated the rating to reflet the lack of communication that I have experienced with @Sky Zone Trampoline Park. I have called this place 4 separate times in the past 3 days in order to cancel my memberships. I was calling to cancel BEFORE i was due to be charged. Which would be tomorrow morning. I can not get anyone to answer the phones, and when prompted to leave a message, the MAILBOX IS FULL. Could someone reach out to me. That would be phenomenal ! I will update this post to reflect the communication at a future date. Be mindful of this before signing up for the membership with this company. It is incredibly hard to get them on the phone. Unless you live somewhere close and can stop by physically, which i do not. Sign up at your own risk.

  Jun 18, 2025 · Reva Lopp

• It’s been many names and it’s the same park. Its pricing is so high now I’ll probably not go back. Now it seems like a trick to sign up for membership because it’s cheaper to do that than buy 3 person pass. Lower prices to make it worth me coming back.

  Jun 18, 2025 · Bryan

• Went on a Saturday night, mood was good, music was bumping, and kids were bopping and bouncing around. Trampolines, zip lines, obstacle course, climb wall and lots of foam pits. Prices were decent & actually a bit cheaper than other places & they allow you to bring your own grip socks. Good place to get the kids energy out, especially now everyone is about to be stuck inside for the winter.

  Nov 12, 2023 · *-Salena-*

• The kids had a great time jumping (minus a problem in the dodgeball court that was attended but the attendant wasn’t paying close attention to the kids and there was a bullying issue that we as the parents had to address) the party room portion was extremely disorganized. The host was friendly, but clearly had no clue what was going on, or where supplies were. We had no napkins and no forks. We never did end up getting napkins, and the forks were finally found at the end of the party—but she had told us they don’t even have forks in the building, they were eventually found by a manager. The tipping being before the party room portion party seems odd, because you clearly don’t know what kind of service you’re going to receive. That being said, we have attended parties there that were seamless, so it could have just been an off day. We might book another party but know that we should bring our own supplies and be prepared to be more hands on in the process-versus enjoying the party on our own. We were told that being the first party of the day meant the room would be ready to go by the time we decided to stop jumping, but that definitely wasn’t the case.

  Apr 13, 2025 · paul hartness

• Brought my child to have a little fun. Once paid and inside went to use restroom. Tape across both restrooms stating plumbing issues do not use. This place is allowing the public to come in and play and order food and drinks but they don’t have a public bathroom to use? When brought to employees attention it was the least of their concerns. Public buildings must offer restrooms service. Why was t this something the employees are telling patrons before paying to use facilities?

  Jan 20, 2025 · Anna Taylor

• It is definitely a great place to enjoy. We visited today for my son's birthday party and was wonderful !!! The kids really enjoyed it! The host of our party was Jessica (bilingual English-Spanish), she was amazing! She helped with the decorations, she also helped serve the food and made the children, especially the birthday boy, feel comfortable! I recommend it 100%

  Nov 06, 2023 · Mharos

• Just so disappointed in this experience since it changed to SkyZone. It was a fun comfortable place to bring kids. They took out all the comfortable places to sit. We usually get a pass for the summer and come about once a month during school but will not be coming back. They've also closed off about a fifth of the gym and my kids just don't enjoy it like they used to.

  Jun 19, 2025 · Mamie Johnson

• I booked a birthday party at Sky Zone on a Saturday at 1 p.m. for my 8 year old. It was the worst experience I've ever had at any establishment that offers birthday packages like that. The kids had a decent amount of fun but I tried to redirect them from the issues listed below.1 - the small kids section was partly closed off.2 - they couldn't play in the basketball area because there was some kind of bracket tournament going on for GROWN MEN!* - the place isn't that big to start with but having half of it unavailable made it even worse3 - a present from a guest that was given to the lady at check-in for the birthday kid never made it to the party room. They didn't have a clue what happened to it. Someone either stole it off of the rack set aside for our party or the lady put it in the wrong room.4 - the pizza was cold and like eating cardboard. They forgot one of them when they got the others so they brought it in the room shortly after. It was fresh so it wasn't cold but it still wasn't much better.5 - our party room was supposed to be from 2-3. They didn't finish cleaning it from the previous party until 2:30. I was standing outside of it waiting to go in to put up our decorations and had to ask if I could go in while they were still cleaning it. The manager then comes over to tell me they are going to announce for our group to come to the party room but that we are supposed to be out by 3. I complained that they had yet to let us in there and that wouldn't be much time. After she made the announcement at 2:45 for the guests to come, she said "the best she could do was let us stay in there until 3:30 but that is already 30 minutes over our time". So even though they wouldn't let us in on time or announce it, we didn't get the hour in the party room. It was basically 30 minutes by the time the kids all got in there.6 - the cost! It was $395 for the Epic Party package for 12 jumpers and 2 additional cheese pizzas. For that amount of money, the kids only get to jump for 1 hour and you are SUPPOSED to have the party room for an hour (even though you don't).7 - they tried to charge me extra at the end because they said I had more jumpers. I had the manager go through the list with me and realized a couple kids were listed twice and there was a random person added that wasn't with our group.8 - the line to check-in was extremely slow.9 - there are no systems there to fill out the waiver for the ones that didn't get to beforehand so you have to get out of line, do it on your phone, then go back through the line.

  Nov 10, 2023 · Christie Kinslow

• Very busy but lots to do. Many of the staff does not enforce the rules and my toddler was getting ran over and balls thrown in the toddler area (also while their parents sat by and watched along with the worker). We still had fun I just had to be right by her the whole time and not allow any distance for her safety because lack of facility monitoring.

  Mar 15, 2025 · Alexis Bellamy

• Fun place to get some energy out. Staff is friendly and the prices are responsible. It can be busy during times all the schools are out but we came on spring break and it was just 3 or 4 kids.

  Mar 18, 2025 · Nicholas Kovach

• We took our grandkids here for my works outing on a Saturday morning. They rented the place out so it was closed to the public. Very nice place. Was pretty clean. The kids had a great time

  Feb 18, 2024 · Kim Randolph

• I am extremely disappointed with SkyZone’s customer service. They have been charging my card for the past four months, even though my son has no active membership. I’ve called numerous times, but no one answers, and their voicemail is always full, making it impossible to leave a message. The one time I did reach someone, the manager was unhelpful and argumentative, claiming they don’t handle memberships at the facility but provided no guidance on who does. This has been an ongoing, frustrating issue with no resolution in sight. It’s sad because my son loves going there, but once this is resolved, we will not be returning. Future birthday parties will be held at Nova instead.

  Feb 06, 2025 · Koti Wright

• I’m usually a Karen so I’m due for a good review. I just wanted to give a shout out to the teens and young adults that worked tonight 1/5/25. They worked hard. They always had a smile and nice conversation. And, they were always there to help. They were lenient with kiddos and never once acted like they were on a power trip like some places we have been to. Also, this was the first time we have been there in about 7 years and they have made some pretty fun updates! ( it used to be boring). So here is my shout out to Ari, Austin, and Colton?( I think that was his name). You made our evening so cool!

  Jan 05, 2025 · robin kougher

• Manager sucks. He’s extremely rude and condescending upon the customers. We payed $23 for a pass to play basketball on the slam ball court for a birthday. We asked if we could play and he told us no because he was so lazy that he didn’t want to fix the small problem of water being on the court. Worst experience I’ve ever had at a trampoline park and don’t appreciate it from the leprechaun of an owner.

  Mar 15, 2025 · Jax Deiss

• We had my grandsons 10th birthday here today and it was absolutely amazing!! Our room attendant Olivia was absolutely awesome she really did make sure we had everything we needed and the pizzas and pop were there before we were! We will definitely be back. Thank you for an awesome experience.

  Feb 09, 2025 · Barbara Smith

• Took the boys to skyzone and we had a blast! Lots of fun to be had at this place! Had a bit of trouble with the lockers. Overall we had a great experience. I did get a splinter on the ramp you run up so be careful there. Also we wanted to get massages together and only one chair was working so that was a bummer. We took wacky photos in the photo booth and tried the hurricane machine. They loved it and I enjoyed watching them have fun.

  Sep 17, 2024 · Aaron Hale

• We had a Birthday party here for a 7 year old. The staff (who were mostly young adults and teenagers) were amazing. Polite, helpful, and great with the kids! They made sure we had everything we needed and the kids had a good time! Pizza was good.

  Jun 06, 2025 · Tina Blackburn

• My wife and I brought our boys here for our 5 year old’s birthday party on Monday 2/3/2025 and were very disappointed. One of the largest areas was blocked off because there were broken trampolines and our boy’s favorite part (the gladiator beam with the soft sticks to knock each other down) was closed because someone had peed in it. The young man working said “someone peed in it a long time ago and we don’t know how to clean it.”Add to that the fact that all the blocks are all deteriorating and all the little pieces are still in the pits. So our kids and us kept getting pieces in our eyes.I had gone in the bathroom and there was no paper towel and both sinks had a hard time draining.The staff (high school age) were very kind but the facility has really gotten much worse than it used to be.

  Feb 05, 2025 · Ty Moore

• They have a lot of broken, blocked off play areas and trampolines. The foam blocks are falling apart and the tiny pieces get in the kids’ eyes. Their only diaper changing station is also broken. This location used to be much nicer, it needs major repairs.

  Feb 01, 2025 · Sarah Nickols

• Great addition to the lacking lima entertainment scene.Food is great! Staff is amazing! Great fun for an afternoon or a birthday party!

  Jun 26, 2025 · chris hess

• We love this place. I've been taking my 5-year-old here at least once every month for the past year. It's the perfect way to burn some energy when the weather sucks, and it gives mom a chance to stay home and enjoy some exceedingly rare time to herself.

  Apr 29, 2025 · Joshua Cordle

• It wasn't bad. I personally wasn't fond of the price when they kept shutting down some of the attractions. Obviously it's smaller than most other sky zones which wouldn't be an issue, if as I said they didn't shut down what little attractions they did have. Especially given there was at minimum THREE birthday parties going on.

  May 03, 2025 · Michael Fisher

• Sky Zone Lima is such a gem! I absolutely love coming here. It’s the perfect way for the kids to get great exercise while having a blast. The setup is fantastic—parents can relax and get some work done while the kids play, or even join in on the fun and jump with them! The owners are wonderful, and the staff is always super friendly and welcoming. It’s a place where everyone feels at home. Highly recommend for family fun, fitness, and making great memories

  Jan 22, 2025 · Alexa Miller

• We always have a good time at Sky Zone! From birthdays to just fun glow nights it’s always an adventure. The food is great and the staff is always amazing & helpful! There isn’t a whole lot to do in Lima, so we’re glad that we have a Sky Zone for the kids to have a good time!

  Jun 01, 2025 · Nancy Oatman

• Went for a birthday party and it was absolute chaos. This photo was after things calmed down, but the two hours before this picture it was PACKED. Way over capacity, there is no way they take into account the observers (parents watching their kids) like they’re supposed to. You could hardly move around and the courts were insane. Getting rid of the age groupings was the worst thing for this place (the place really went downhill when CircusTrix bought Sky Zone). Toddlers have no place to play without getting trampled by kids running across the courts and jumping on others trampolines. Our 10 year old jumped for maybe 15 minutes and didn’t want to anymore because there were so many people. It was also incredibly hot in there due to the amount of people in there. Horrible experience and huge fire hazard. There are no rules anymore and it is sad. Doesn’t matter how many people are jumping on the trampolines, if you’re running through courts trampling everyone in the way. I worked here for years and it was so much better before they were bought out and when they actually had rules and made it a safe and fun place to go to. So disappointing to see how down hill it has gone.

  Mar 08, 2025 · meghan lindsey

• Big place with plenty of room to run around. The one in Mishawaka offers party rooms, a concession stand, video games, and a few different trampoline rooms. The monthly pass comes with the option of adding a friend for free. They supply the socks for a small fee. Monthly pass comes with some perks, and it's only a few dollars difference from a day pass.

  Feb 04, 2025 · Julie Spader

• Great place to take the kids while in Mishawaka. Great selection of trampolines and ball pits. It can be pricey for one trip but we'll worth it. If you live locally there is a membership option that makes it a very inexpensive option if you go regularly. The equipment is clean and well maintained. The staff is has always been friendly and helpful. Good place for parents to participate as well.

  Aug 24, 2024 · Troy Davidhizer

• This place is cool but it really don’t make no damn sense for the 90 minute pass to be the same price as a months membership. Been like this for years and it seems scammy to me. They just want everybody to become a member so they can charge you $26.99 every month.

  Jun 19, 2025 · Aary A

• Pretty decent but understaffed at busy times. First visit we stood in the members line for quite awhile while the other lines rotated thru several parties.During the same visit the concessions stand was empty for 15 minutes+ So we just took an ice cream and went back and paid for it later.Subsequent visits had no issues so hoping that time was a fluke.

  Apr 09, 2025 · ² ƒathomɀ

• It was clean and well maintained. The staff working were kids. The kids playing were mostly the same age, so there was no real supervision. Some of the older boys playing dodgeball were really throwing hard. Several little ones left crying. The foul language and aggressive behavior was never addressed. I won't be back, other facilities are ran much better.

  Apr 20, 2025 · buck brothers

• We come for the dodgeball!!! My kids LOVE it and love the $10 entry after toddler time on Fridays!

  Feb 14, 2025 · Taryn Lengacher

• I just took my 3.5 year old here 2 weeks ago for the first time for their little leaders program Sunday mornings & he had an absolute blast! Played the whole 2 hours. We came back today and it was great until we got to the Grand Prix slides and the lady working at it was so rude and had the audacity to cop an attitude AND argue with my 3 year old all because we didn’t know we had to go down the slide on your belly. Last time we came the worker allowed us to go down sitting up/on our back, so I said he’s too scared he isn’t gonna go down on his belly. She says “Um well I wasn’t the one up here last time so?”with a very clear attitude and my son being a 3 year old was saying “no” when she said “you need to lay on your belly” and when he said “no” she would come back with “YES!” In such a rude tone, and kept going back n forth with a literal 3 YEAR OLD. And after that she had ruined the fun for him he kept saying he was done & wanted to go home. She embarrassed him in front of many other kids not allowing him to go down, and arguing with him. I reported it to the front manager and lady working the front. And I am all for the rules if they have to ride on their belly, but that should have been enforced the first time we came and we would’ve never had this issue today. This may just prevent us from coming back, for a while at least. Especially when there’s other places like this in town now. It broke my heart knowing we were only 1 hour in and as soon as she did that, my son was done and he would normally play the entire time and was having so much fun. I will say, every other employee we have encountered was very nice and respectful.

  Feb 02, 2025 · Raegen Radde

• The kids had a great time. My grandson chose this place for a late birthday fun day. There's so much to do, and he said this is his favorite place to go. Great fun for all ages.

  Sep 04, 2023 · Lola B

• We come to skyzone a lot especially when kids get stir crazy. Some days are busier than others, just have to choose the right time. Staff recently have been very nice. It’s clean and I enjoy how they change out the play areas to keep it interesting.

  Feb 17, 2025 · Ashley Angel

• My grandbabies love this place and I do to about time they get home they are worn out lol but on the serious nite I love the atomosphere,the activities for the kids the dodgeball and the huge blocks u jump in are my grandson favorite amd my gemranfdaugjter she like to just jump lol. It we had a blast oh and Friday night was glowzone night all the kids that were there for that event went wild when the lights went out they were all so excited also I love the way the kids act in public there

  Mar 18, 2025 · Kiona Mcintyre

• Sky zone sent me an email about a glo event the day before thanksgiving. I live many hours away from the closest one but I'm near one for the holiday break. I'm so glad they emailed me. The glo event was fantastic and the kids had a blast and will definitely need a nap after which will give me time to prep for thanksgiving! Such a fun place for the kids, plenty of seats for the adults, and always clean and friendly!

  Nov 27, 2024 · Matt Russell

• Our group had a great time at my kids birthday party (we did a combined party for them). We loved our party hosts, the space upstairs was perfect for such a large group, and with as many kids that were at the park it didn't feel overwhelming. The party hosts were so great at getting the food, drinks and cake served and in a timely manner. And then I didn't have to clean up myself, a win win win. They do provide table cloths, plates, napkins and cups, but I had a "theme" for our party so I brought most of that myself but the cost would have been worth it for sure with all that they do and supply. I would definitely recommend sky zone for birthday parties.

  Apr 15, 2024 · Becky Willard

• Had a blast at Sky Zone… so much fun! The facility is amazing. It is extremely well-maintained so many activities to try! They just installed a new slide. Super Cool! The staff and management are so friendly and helpful excellent customer service. I felt very taken care of at sky zone. Even the bathrooms are spotless.

  Jun 21, 2024 · Nick Pannunzio

• Very clean and friendly atmosphere. Was very crowded the day we went for a birthday party. Prices reasonable. We let's the twins play for 2.5 hours after the birthday party was over. I like that the 'referee" associates were looking out and making sure nobody was doing anything that violated the rules, because it's easy for little ones to get hurt while grown ups and teens are jumping and doing back flips.Some people act like they're the only ones jumping and are totally oblivious to who may be right beside them or behind them. I really like the different sections of trampolines, and a basketball area for kids to try their dunking skills. The kids has a great time. Wish there was more random seating near the trampolines so I could keep an eye on my kids. Good music played the entire time and a fun atmosphere. I would highly recommend.

  Oct 09, 2021 · Dana Howard

• Great place for birthday party's 🎈 🎊 even for a 2 yr old. She had a blast jumping and running around 😊. The staff were excellent they got the room ready and helped decorate as well! Thank you. It was a great experience for my little princess 🥰

  May 11, 2025 · Karen

• Today is 5/23/'25. To me, that looks like "7/9" on the top of the cleaning chart. I can tell you that it doesn't look or smell like they do daily cleanings of the restroom area. I was disgusted to find that I was sitting on a toilet someone else's poop hadn't been cleaned off of. And it didn't appear recent... Do better. Hire a dedicated or semi-dedicated employee who keeps up on the bathrooms, checking on them every hour or 2. This is a busy establishment. The toilet paper was pretty low as well as the regular stalls being tiny. I guess the 'handicap' stall is the only adult stall, here.

  May 23, 2025 · Molly Van Atta

• The staff are kind and helpful. The facilities are clean. There are multiple play areas! Great place to have a fun day!A monthly membership is a good deal as well!

  May 24, 2025 · Haleigh Mackey

• It was a lot of fun. Good for any age, toddler and up. I had a couple small complaints, mainly that we left in the evening and the parking lot was super dark. It was like 7:30pm and the lights on the outside of the building were not on and it felt like an unsafe setting for a place where families are going to be with their little ones. IDK if they forgot to turn them on, or if there's a problem with them, but it seems like a pretty serious issue.

  Feb 28, 2025 · Kiki Stardust

• Nice play the kids enjoy it…… pizza: crust and toppings are top notch; but could definitely use more sauce. Also the owner needs to stop milking this property and reinvest in the exterior window tinting; it’s all falling off.

  Apr 26, 2025 · BiggestComplainer

• Honestly I don’t like to leave negative reviews.I’m leaving this due to no solution after speaking with a manager.My wife signed up for the one month “deal” without any mention of a reoccurring payment every month. It was never made clear that this was indeed the case until we realized it in our finances a few months later. We enjoyed it here and are sad to not do business with them anymore but making it seem like it was our fault for not “reading the fine print” while chasing a toddler around just seems like an integrity issue. The manager even said the employee should have mentioned it verbally. Meeting in the middle and refunding a month or two even would have even been reasonable.Disappointed

  Jun 13, 2025 · Joe Bushong

• Typically well-staffed, always full of kids. My son loves jumping here.Membership is reasonably priced, but daily rate is very high (especially considering parents with multiple children). Also, new attractions/activities are rarely added. Having visited Fun City nearby, I know there's so much more the owners could do in the space. At the very least, they could lower the day rate to $15/kid to make it more accessible.

  Apr 03, 2025 · Lindsay Kathleen

• Good place for a 3 and 9 year old to release energy for hours. Lots of space to run wild and several ways to jump into stuff. There were a couple of closed sections and very little staff on the floor, but there is a new playground structure the kids liked.Surprisingly busy for a Monday, but it was during summer break.

  Aug 12, 2023 · Beth

• Dustin was such a great help got us in and out also got us a membership and was such a great help and was such a sweetheart and great customer service had a smile on his face and mine thank u Dustin

  Mar 03, 2025 · Marie Pierre

• I had an issue with my account and Dustin made everything so easy for me and quickly resolved the issue. He actually went above and beyond. Past experiences here haven’t been the best but I left relieved and impressed! We will be back. Thank you!

  Mar 20, 2025 · sandra Cain

• Tanner, one of the SkyZone employees did a phenomenal job of keeping everyone safe! He was the perfect balance of following the rules while being so kind and respectful. We appreciate you Tanner.Great job!Since I cannot review again…I’ll just edit the one from a year ago!We are back a SZ and had a blast!Tanner was there again- and as always was phenomenal with the kids!He is so fun while also keeping them safe!VERT impressed 👏

  Jun 18, 2025 · Cobie Buckingham

• I have been at sky zone multiple times in the last two weeks. I have observed a young man named Tanner doing a phenomenal job with the kids. He engages them, challenges them, and truly enjoys being with them. This young man goes over and above for the kids. I want to make sure that he is recognized for what he is doing.

  Jun 11, 2025 · Nancy Hamlin

• Negative stars if I could. Honestly I loved that I became a member and and I was going to take advantage The member pass for the past couple months and I let my kids go in because I’ve been at work in school all day and when they went inside one of my children were told that they were not able to go in without a parent and the woman was being very rude kept interrupting me And acted very immature I will never go back to sky zone because my customer service was handled. They missed out on six members as I canceled six memberships… if you look at the review for this place on Google it is absolutely horrible. Their staff there has been nothing but rude not helping and ignorant. Go to a different jump place if you can I promise it will be well worth it

  Mar 12, 2025 · S M

• We just had our daughter’s birthday party here and I can’t say thank you enough! The kids had a blast! Brooke, our party coordinator was so helpful and there for us every step of the way. She made sure to confirm everything with me ahead of time. She had the room ready to go with everything we needed for the party. She helped everyone get checked in, served everyone pizza, provided anything extra we needed. The staff was also very accommodating. They could see that our guests were arriving and getting excited so they let us enter the park 15 min early which was nice. We also had a few minor injuries and they provided ice and band aides. They were super nice and helpful. Everyone enjoyed themselves and I was glad to not have to do clean up. I would definitely have another party here. I guess my only suggestion would be bring some bottled water if you get the package where you can bring outside food. I ended up buying bottled water there for guests and could have saved a little bringing my own. They provide pop but I wasn’t even thinking about how thirsty the kids would be half way through their jump time. Anyway, totally worth the money and fun for all.

  Jun 24, 2023 · M 1234

• Tanner at SkyZone in Muskegon is amazing! We have become regulars over the last month & my kids are always disappointed when he isn’t working. He’s kind, patient & most of all seems to genuinely love his job & the people that come with it. He’s great with the kids and deserves a raise! Thanks Tanner for always making our trip fun!

  Apr 22, 2025 · Kayla Pouch

• The kids always have a blast here. Pizza for the parties is subpar but about as we expected. It also gets really warm in there on the weekends (55 degrees outside but probably close to 80 inside). Overall, it's a great place to take kids to burn energy and create memories.

  May 17, 2025 · Jenelle Douglas

• I was surprised to learn how close this was to its competitor Urban Air. In terms of price they’re about equal however I feel Sky Zone focused more aerobic activities with less video games and carnival-esque activities (laser tag, go karts, & other rides). It’s hard to compare the two side by side. Again if you want more physical activity I think Sky Zone wins. It’s nice as it has a small cafe and plenty of places to just sit back a relax while you watch your kids go bonkers.

  May 06, 2025 · Harold PK

• Awesome time. They seem to have limited seating. Encourages you to play and be involved. Security on the timely wristbands and kids were on high alert. Kinda made the environment feel “men in black”… with there technology to speak to one another. No lockers and had to sign up for a memberships for the price it should be.

  Apr 14, 2025 · Emili Bailey

• Skyzone has made very disappointing recent changes. They have gotten rid of the wall run and super tramps. These high quality and very expensive super tramps made this park unique and stand out compared to other places. They are not catering to the teen and young adult customers who already struggle with finding healthy social and exercise outlets compared to the younger age groups. We have been members to this facility for three years but will be ending our membership. I also expect a full refund on my two annual memberships as they were only for your wall run and super tramps.

  May 04, 2025 · Elizabeth Huffman

• Price is high. Best to get the membership if you come more then once. Place is cleaner then others. Not busy during the daytime. It’s nice they are open during the day. Staff is friendly at the desk The floor workers are not. They aren’t friendly when they talk to the kids. . Food is pricy.

  Mar 08, 2024 · Unscriptedmomlife

• Coming soon in 2025.

  Jan 26, 2025 · Zyki Armstrong

• Feb 10, 2025 · Tilesa Williams

• Jun 30, 2025 · Omarie Culpepper

• Jun 07, 2025 · AIDEN IS HIM

• Mar 21, 2025 · Tuffluv Trucking

• Appreciate the person who commented n said it’s vacant saved me precious time god bless u

  May 23, 2025 · Da 1 you love 2 hate Sucka

• This will be good when they decide to open. There’s no dates yet but the site says coming soon.

  Mar 23, 2025 · Leona Stevens

• Don't waste your time driving to this location. It's not a SKY ZONE. it's a vacant building that use to be an LA Fitness.

  Feb 08, 2025 · Brandy Bell

• Mar 22, 2025 · yanhua zhang

• Jun 23, 2025 · Joaquin Gaytan

• Had my kid birthday here on a Sunday from 1 to 4. First 2 hours the kids were having fun in all the jumping areas. The last hour they send us to our room were we ate and continued to celebrate her birthday. From my experience I loved it. The staff was friendly, they explain everything. They assisted me if I had any questions and even when we were in our room. The pizza was hot and was served once we settled in our room. The only thing suggestion for this place is make sure AC is always on because I was sweating the whole time I was there and I wasn’t even jumping. Also do a little better with cleaning the carpets. Other than that everything was good.

  Jun 28, 2025 · C Love

• Moving MORE to stay alive in 25' is one of my goals for the year. When the activity is FUN, and your best friend joins you, it feels effortless. Found out that Sky Zone opens at 9a, so choosing this experience was a no-brainer.Registration was pretty easy after signing the waivers. I read online that non-slip socks were mandatory, so l grabbed a pair from pilates. Absolutely unacceptable! You must purchase Sky Zone socks as there is a matter of liability. Oh well, I tried.Started out stuffing winter gear into a shared locker, took a few pictures and headed to the basketball court. My dunking and lay-up skills were awesome! Of course, it helped A LOT that there was bounce. Lol. Moved to a smaller adjacent court with even more bounce!On to the free-form trampoline for a test of skills and height challenges. So much fun! Although, my legs are a little wobbly, why not continue to push myself and try the Warrior Course.Talk about a beat down, I fell and fell some more. Laughing to the bottom of the foam. I couldn't seem to get out of it. Well, total body work out, complete!Slept like a baby too.Going back next week. Can't wait!

  Feb 18, 2025 · Lisa Pace

• Had a wonderful time at this location. Came on Thursday this week for a play date with my son & a couple of his friends. We were on spring break and came during the day. It wasn’t too crowded at all. The staff was extremely helpful, friendly and courteous. The woman who checked us in was really great since our group was arriving at different times. The pizzas came out piping hot . The gentleman who worked the food area was very courteous and helpful as well. Kids loved the play area and it seems to have been recently updated. They really loved the ball court & the three level play area. Great time all around!

  Apr 04, 2025 · N Salt

• This location needs serious attention — from management down. Alyssa, who is supposedly the assistant general manager, was shockingly unprofessional. Her clothing was completely inappropriate for a kids’ environment, and her attitude? Nasty and unapproachable. If this is the example of leadership, no wonder the team follows suit.Tonesia, the team lead, wasn’t any better. Her attitude was straight-up disrespectful — rolling eyes, being short with customers, and making the whole environment uncomfortable. A team lead should be encouraging fun and safety, not dragging the vibe down.And don’t even get me started on the cleanliness. The bathrooms were disgusting — I was honestly terrified to use them. The floors were sticky and dirty like they hadn’t been cleaned in days. It’s clear there’s a lack of pride and care in how this place is run.Parents, guests — be cautious. And management? Step up. The owners should be disappointed by how this place is run.

  Jun 25, 2025 · Giselle

• One word....filthy! I don't think they own or have ever used a vacuum or have ever dusted. The staff stands around in groups talking rather than monitoring safety. I'm not sure how this place stays in business.

  Jan 11, 2025 · Lindsay Qualkenbush

• We went to skyzone on April 26 2025 the lincoln location one recently opened.my family had a good time ot was for a 4 year birthday party the hosts Kristin and I apologize was a gentleman forgot his name was excellent they were extremely nice answered questions and was really on the job we had our own private room cake pizza I'm extremely happy we will be going again the only thing didn't like is supposed to be for all ages some of the workers denied kids due to ages on certain activities should have been told that or a sign says that but overall good experience

  Apr 28, 2025 · Melissa Lyons

• Definitely an upgrade from Altitude Skokie. Spacious but not overwhelming and clean. Customer service could be a little better and food wasn't really all that great, but my son had fun that's all that matters

  Feb 10, 2025 · Ghanaian Goddezz

• Sky Zone Lincoln Park Team,I am writing to express my disappointment with the experience at my child’s birthday party held at your Lincoln Park location on April 19th at 4:30 PM.While the check-in process went smoothly, the issues began when it was time to move to the party room and serve food. According to our booking, we were scheduled to move into the party room at 5:30 PM, but no announcement was made. I had to personally request that an announcement be made to gather the children.Once the kids arrived in the room—about 15 minutes later—there were no preparations done in advance by the party host or planner. The room was not set up, no drinks were placed, and pizza was not served despite the children already being seated. Our guests and family members had to carry the drink dispensers into the room themselves, and it was my own guests who ended up serving the food to the kids.In addition, although the party was booked for 25 children, only 20 plates and cups were provided. No announcement or assistance was given for the cake cutting either—I had to initiate that as well.This experience fell far short of what was promised and expected. Your policy clearly states that “The Party Host will set up the party room ahead of your designated party room time,” but that did not happen. Overall, the event was disorganized and stressful, and it reflected poorly on what should have been a special day for our child and guests.I hope you take this feedback seriously and look into what went wrong so future parties are not impacted similarly. I would appreciate a response regarding how this situation will be addressed.

  Apr 22, 2025 · Swati Gangrade

• WARNING: Proceed at your own risk. My children frequently visit trampoline parks, but this place is beyond. Today, my six-year-old son broke his finger in two places on the unattended aerial silks. My husband also slipped on stairs that, for some reason, had been cleaned with slide oil. He now has a bruised back and pain. After he fell a child and a woman slipped right after him. Additionally, there was an unattended hook used to pull in the swing left near the stairs. Someone tripped over that, which then fell and hit my son on the same injured finger. He screamed and cried in excruciating pain, and the staff actually stood there laughing at him and didn't move to help. This all happened within the first 20 minutes of our visit. I witnessed numerous other safety issues and poorly trained staff. My daughter also hit her head on the slide due to the latter. Suffice it to say, we left about 30 mins into our 90-minute play.Initially, my request for a refund was denied, but after taking my son to urgent care and confirming his injury, I called back to request an apology for my son. He received the apology, and I was told I would receive a refund. That, however, did not change the fact his finger was broken.

  Jun 26, 2025 · Sofia Alvarez

• I'm going to break this review up into parts. (FYI, I have a membership)🚫Birthday Parties definitely DO NOT RECOMMEND at this location‼️ Elmhurst is wayyy better and more accommodating1. When u reserve a room, you do not get the room for the full time you are there. U get it for 1 hour.2. My son had his party in March. Not only did the attendant forget we had a party. We had no host for the first 15 minutes. Pizzas were not ready... done in a rush... wrong order. Complained when I asked for more drinks.3. Was rushed towards the end and began cleaning and mopping before our hour was up. Not only is that a problem it's a hazard. Food was still out and the teens are spraying and sloshing mop water around. Mind u i was the LAST PARTY SO I SHOULDN'T HAVE BEEN RUSHED ESPECIALLY IF THEY WERE LATE STARTING MY ROOM.4. CHECK IN PROCESS FOR PARTIES SUCK ASS TOO‼️🚫FOOD- do not recommendI'd rather rent a table and bring my own food because it's horrible. Air fried and sitting in a heater for hours, pizza have bubbles all on top (remember the movie hitch with Will smith allergicreaction!?!? Imagine his face on the pizza) is just trifling‼️Bet the employees' food be fresh and right, tho.✅️PROTHE ONLY REASON I DECIDED TO GET A MEMBERSHIP HERE IS BECAUSE MY CHILDREN LIKE THE ACTIVITIES HERE, THEY DONT HAVE A SLIDE IN ELMHURST OR DODGE BALL. TOTALLY RECOMMEND IT JUST FOR AN OUTTING OR MONTHLY MEMBERSHIP. JUST NOT FOR PARTIES.Regular check in with membership is way easier than booking a party.

  Apr 22, 2025 · Alexandria Moore

• Sky Zone is a fun and energetic space for kids to jump and play. While it’s not a massive facility, it offers just enough space and excitement for a quick, active outing.Perfect for burning off energy with light entertainment, and you might find yourself coming back for another visit sooner than expected!

  May 26, 2025 · Imran Ghori

• I didn’t take any photos while there but I find it absolutely necessary to leave a review. The employees were the kindest people there. They were so sweet and patient with any and all questions. The environment was clean and well kept.If there are any offers in which you could pay less they wont hesitate to let you know.I 100% recommend this for a fun day with kids. There’s even a chilis and theatre nearby for something to do after.Give all employees a raise!!!

  Jun 23, 2025 · Alisha Augustin

• We had my son’s birthday party at Sky Zone on a Monday and appreciated how clean and quiet the facility was. This is a nice change of pace from the typical weekend chaos.That said, the experience in the party room left a lot to be desired. While the room was clean, it was small, cramped, and very hot. The biggest issue, though, was with the pizza. What looked like an extra cheesy pepperoni pizza turned out to be completely undercooked dough. One of the adults noticed mid-bite, and now I have to reach out to parents to let them know their children may have eaten raw pizza — which is not only gross, but also unsafe.To make things more frustrating, the pizza was dropped off without any serving utensils or help from staff. I had to serve it to the kids with my bare hands, and by the time my wife asked for a knife and someone brought one, most of the kids had already been served. When it came time for cake, I had to wipe off the same knife to use again and track someone down to get a lighter.Sky Zone advertises that they “take care of all the hassle with planning birthday parties so you and your kids can focus on having fun,” but that wasn’t our experience. At other kid-friendly venues like Altitude, and Ignite, I’ve had staff in the room helping serve pizza and cake, ensuring things run smoothly. Here, I felt like I was managing the entire party myself. Had I known, I would have brought my own supplies just to avoid the hassle.Disclaimer - My son and his friends still had a blast and I was refunded for one of the uncooked pizza's.

  May 13, 2025 · Danielle Fittanto

• This is a great place for children and teenagers. I come here once a week with a membership that is totally worth it. it's a big facility with different sections one section has slides , the other one has it trampoline and big balls to bounce. The next section has interacting games, they have two soccer and basketball courts. They also have a food court where you can order freshly made pizza. On the back they have the small children area. They have a structure for babies to 9-year-old. This place is excellent for birthday parties. The place is on there new manager so it's much cleaner than it used to be. There's a big parking structure across the street but you have to pay on the parking structure and on the street.

  May 28, 2024 · Virna Garcia

• Kids had a great time. The slides are very cool.Membership only counts at this location and no others. The online waiver on my phone froze in the middle and i had to start again on the tablet. We could use our own socks.

  May 27, 2025 · Jared Berezin

• Nice and clean place. They have trampolines, zip line, slides, play structures for toddlers and older kids.My kids are 6 and 2 and they loved the place. The place is generally busy esp Friday and Saturday evenings.The staff is new and few of them are kind of rude. Restrooms are generally clean. Plenty of food and drink options.The best part is that for the price of one time entry, you can get the membership for the entire month. Worst part is they charge for socks, which are generally free at other similar places.

  Jan 14, 2025 · Ratan Ali

• A Sky-High ExperienceWe recently visited Sky Zone with our kids, and it was an absolute hit! From the moment we walked in, we were impressed by how clean the facility was.The trampolines, foam pits, and obstacle courses provided endless fun for the kids, and there were plenty of areas to explore without feeling crowded. Even with a lot of families there, the space was well-organized, and the flow made it easy for everyone to enjoy themselves without bumping into each other.Another highlight was the pizza! Super delicious.The staff was friendly, attentive, and made sure everyone was having a blast while staying safe.We can't wait to come back and jump into more fun! Highly recommend!

  Jan 14, 2025 · Maggie Me

• I had a terrible experience with this trampoline park's membership system and customer service. I attempted to cancel my membership multiple times, but they failed to process the cancellation. Despite my repeated requests, they kept the membership active.I called many times and left my phone number each time, asking to speak with a manager. No one ever returned my call or followed up. It feels like they're deliberately ignoring customers once they get your payment information.The lack of communication and professionalism is very disappointing. I shouldn't have to chase down staff just to stop being charged for a service I no longer want. It's not just inconvenient-- it feels dishonest.Unless you want to deal with shady billing practices and no customer support, I strongly suggest you look elsewhere. I will not be returning and I will be warning friends and family to avoid this place too.

  May 31, 2025 · leen turk

• They got air hockey tagged punching thing and a whole other arde staff are friendly and chill. They have basketball courts one tall one short 2 courts. They also have dodgeball and an obstacle course. They also offer birthday party’s and this isn’t all the attractions just some of my favorites.

  Sep 10, 2024 · S Silver

• This place was great when it was newer. Now it's really filthy. There's trash everywhere. The balls from the ball pits are everywhere, some whole, some trashed. Very few attendants on staff, only one in admissions so took forever to get in. No staff to enforce rules, so bunch of rowdy kids just trashing the place and no-care parents just on their phones and laptops sitting around.Place would be great if it were well taken care of. Unfortunately, it's just not the case here.

  Jun 05, 2025 · Daphne Azcuna

• Went to Skyzone Joliet for my daughter’s 5th birthday. Leah was our party host & service was great. She was very attentive & on top of everything. Making sure everyone was okay & consistently refilling everything. I’d definitely recommend to my friends & family for their next birthday party. 🥳

  Jun 21, 2025 · JoAnn Trujillo

• We had an amazing time hosting our party at SkyZone! From start to finish, the staff was incredibly helpful and made everything run smoothly. The kids had an absolute blast jumping, playing dodgeball, and exploring all the different attractions. The party room was clean and well-organized, and the staff took care of everything—from setup to serving food—so we could just enjoy the celebration.The fact that the party host ensured there was a group photo of the children was truly so thoughtful and cheery on top!The check-in process was easy, and we appreciated how attentive the staff was to safety while still making sure everyone had fun. The kids didn’t want to leave, and we’ll definitely be back for more visits! Highly recommend SkyZone for a stress-free, action-packed party experience.

  Mar 30, 2025 · Michelle Kasencak

• I have been here about 10-12 times within the past 4 years. It’s a good place to have fun, but some prices are quite high. There are workers looking around the place to make sure no shenanigans occur, but if you pull a phone out at all, kids will harass you. Sometimes even steal your phone. This has only happened to me once, but it was a day when there wasn’t a lot of staff, so not a lot of supervision either. They also should sanitize more because the place has gotten me sick on multiple occasions. Other than those few things, it’s a good time to hangout with friends (17 yr olds or younger). One more thing is that this is like the only interesting for minors to do in Joliet.

  Jun 03, 2025 · Nick Rodriguez

• We had the best birthday party for my 9 yearOld! So easy and we had to do no work! Highly recommend!

  Jan 25, 2025 · Kristin Chally

• came in for my sons 10 birthday. Leah was our hostess and she was wonderful! there was a few parties booked at the same time as my sons, but Leah made sure to check in with us every 15 mins as she promised she would. I will continue to book my sons parties at this location.

  May 17, 2025 · Jessica Marie

• We attended a bday party here. It was so much fun!!pros:pizza was delicious,vibe was chill and welcoming,surprisingly the place was not overcrowded and it was a saturday noon,as parents you got to enjoy talking to others without shouting and yelling.place is run by professionals and they check from time to time to make sure everything runs smoothly and organized. how thoughtful! unlike some other trampoline park that's run by teenagers without proper training.I can imagine as host they must have maxed fun!cons:when your party is over, so is play time but you can add time with extra charge. it's only fair to prevent overcrowding.p.s they have small arcade area and some vending machines.

  May 17, 2025 · feb feb

• Great place to have a party. Staff was attentive, helpful and made hosting easy. We had a great private space, food, and even our own private game. Also, the manager. martin, was kind and helpful. All the kids had the best time!

  Sep 17, 2024 · Melinda Felix

• Sky Zone in Elmhurst is an exceptional place to have fun! The staff is incredibly respectful and welcoming, making every visit enjoyable. The trampolines are top-notch, offering endless fun for all ages. The facility is impressively clean and well-maintained, which adds to the overall experience. On top of that, the service is outstanding—fast, friendly, and attentive. Highly recommend this location for a great time!

  Dec 14, 2024 · Maddie Brennan

• It's definitely something the kids like. It's alot of jumping and bouncing all over! Alot of different obstacles for them, basketball, dodge ball, and they also have a food court. The 3 stars come from the fact it's not cleaned alot. I seen a ton of dirt and crap all over the slides and stuff. I would like to know the last time things were wiped down. Especially being post covid. The one thing they do that's good is making the kids take shoes off. It's very lack in employees to monitor what the kids are up to. That's your job. ENJOY YO!!

  May 27, 2024 · Thomas R (Emergency Engineer)

• Overall a great place for the kids to exercise and enjoy themselves. I don’t t love the arcade based on how it works but makes sense for them to have it. (Wish it was based on time use or something less crazy expensive).I want to call out the manager Tim who helped me resolve a payment issue. Very thoughtful and fair minded.

  Feb 06, 2025 · Jancy Liu

• The tale of two coins. Came in during the day and everything was peaceful and smooth. Came in at night and things are crazy. I guess the check-in was the greatest drawback. Excruciatingly slow with all the waiting for waivers and socks and payment. But the smiles on the kid's faces made it worth it. All the staff were helpful though.

  Jun 08, 2025 · Rick Schacher

• Very impressed with the variety of activities for the kids! Also, the level of maintenance and cleanliness has definitely improved since becoming Sky Zone. The memberships are also reasonably priced and easy to manage.

  Jan 14, 2025 · Kaitlyn

• Brought my sons and my daughter here for her birthday and was assisted and greeted with a wonderful smile attitude from the desk attendant Tori. Security was awesome and helpful my baby enjoyed herself and my son's although older has an awesome time as well. I got to enjoy the massage chair and music. Great time! Cool atmosphere! 😁 Will be returning

  Jan 20, 2025 · Donta Gotti

• Kids have a very good time. Plenty nice and helpful personal

  Apr 23, 2025 · ICFB QUOTES

• Terrible place to spend your hard earned money. Spent $900+ on my son’s birthday party. Staff was overly rude and threatened to call the cops when asked clarifying questions on the party process. You don’t get a room while jumping when booking a party. So you spend hundreds of dollars with a single rack for you to place your stuff. I had a party of 40 and a single rack to place in everything. Staff was super combative and ganged upOn me while I had my son. They need to be shut down. They not even paying attention to who have wrist bands or socks to jump. Literally day people with observer bands and no socks jumping. Wow what’s the point of paying all that money if they aren’t going to check???

  May 17, 2025 · Jasmine Truly

• I like how open it is. You can stand up on the uppermost part and basically see your child no matter where they are. I dislike however that seating to eat and drink is limited. Every few minutes you'll hear announcements of the rules. No running is a rule, but isn't enforced. Teenagers about trampled my little one and not one employee said anything. But the moment I brought an unopened bottle of Gatorade with me they were on me like white on rice. 🤦🏼‍♀️ Special socks are required to purchase upon entry.

  Mar 10, 2025 · Elise Angell (Trixie)

• Absolutely a waste of money! I do not recommend having a party here. I paid for the mega party which I had to ask for the other items that came with the package (socks and water bottles) and I wasn’t aware the pizza was ordered from an outside restaurant and the nothing comes with the party package. So what did I spend 433.00 on? We had to jump before being allowed into our room for an hour to eat and one of the employee (David I believe his name is) was rude to two of the parents of my party. I’m so very disappointed in this and I would never recommend doing a party here.I could’ve done better in my back yard for cheaper!

  May 17, 2025 · Ebony Toney

• Fun place for the family. Expensive for adults but overall good fun clean place for a day out. Earlier in the morning is less crowded of course - later in the evening will always have more people. You have to sign a waiver each time. Jumpers need to buy the companies socks - yours aren’t valid.

  May 14, 2025 · Shelby Eads

• There is something for kids of any age. Hours of active entertainment that the kids never get bored with.Staff is very friendly and attentive. Especially Jackson who took his time helping my daughter overcome her fear of the giant face first slide. It is now her favorite activity there.The family plan is a great value for $125/m.

  Mar 27, 2025 · John Parker

• This place was absolutely the nastiest place I’ve ever been in. You walk in and the smell of dirty feet hits you. It’s one level of jumping while a wall of parents sit around and watch the kids. It’s almost creepy. We drove an hour to get there, walked in and my family and I walked right out. Our kids looked at us and said “this is disgusting” we aren’t staying here. I’d give it zero stars if I could.

  Jun 14, 2025 · Christine

• Had a good birthday experience here. Lots of parking space. The parking was easy and the inside of the building was clean. Lots of staff to supervise. Lots of activities for the kids. Lots of space for adults to seat and they have massage chairs you can pay for. Check in was painless. Be sure to sign your waiver ahead but you can also do it there. Overall a great experience for 7 year old. Would certainly recommend. Giving it four stars because we had to ask for our drinks in the party room several times. Also our birthday host was not in attendance for the first hour. Aside from that the overall experience was pretty good. We will be back for sure!

  Mar 22, 2024 · Kemoshire

• Wow, my first visit. Sky Zone is amazing, exciting and safe! The staff was helpful and professional. There we no areas that were un supervised. Their party rooms and service staff are great. If you want adventure, this is the place.

  Jan 28, 2024 · Bob Bowser

• Hi we hosted a small birthday party for my daughter recently. It was very easy to understand all the different kind of options for three parties and what was included. It was great that we are able to email out the waiver to sign before the party to make things easier. We had great communication with the party manager. She was knowledgeable and able to answer any questions that I had.It was very easy to check in all the kids at the birthday party and very helpful to have the dolly to bring items to the party room. Once the party started about 45 minutes in we were able to begin to decorate the room. They offered items to help but we brought our own. The helper was there to help us with anything in the room. I was glad she was there to help.Overall I felt the party went very well and glad we booked it at defy.See you next time.

  Oct 29, 2022 · Chris Konecny

• My son always has a great time here. There are lots of activities that you can do here and which are different from other trampoline parks. There is a jumping place, you can swing on a rope which can help build strength, etc. They have some good food options as well.

  Jun 19, 2025 · Mohit Gupta

• It's been a few years since my son and I have been. It's still the same. Nice place for family fun. I wish they would offer a discount if jumping after 6pm. I was only allowed to purchase a membership. We live downtown Nashville so it's not convenient.

  Apr 01, 2025 · Nikkie Key

• My grandsons really enjoy coming here. They just opened a new tower with new activities, like a slide, ball pit, rings, and other things. You do need to have non-skid socks for each participant, which can be bought there, or I think you can bring your own. For observers, you aren't charged. You get a different wristband then the jumpers to show you're a watcher. There's an observation area with tables. Kind of pricey food concessions, but that's sort of to be expected. Also, the price of a one session ticket is the same as a monthly price, you can go daily.

  May 25, 2025 · Becky Combs

• The customer service is amazing. Justin went the extra mile explaining membership. My 5 yr daughter absolutely loves this place. Not that but the 3 story climbing zone is awesome. I look forward to coming on the supper hot days in in the summer.

  Apr 22, 2025 · Amber

• Smell like feet. Its loud and theres so many people.....but my kids love it and its not super expensive. Bring some good noise cancelling headphones and watch a good tv show while your kids make themselves tired. Maybe bring some extra ha d sanitizer too.

  Jun 22, 2025 · Daniel Claudio

• My kids really enjoyed theirselves. It wasnt too packed thankfully. However it did smell like feet. I guess maybe thats a part of it. I didnt feel like it was too clean. We all got the flu right after going. Its pricey but with coupons I made it work.

  Apr 26, 2025 · Candi

• We always have fun here! We pay for 90 minutes at a time, and they provide socks that you can bring back and reuse for your next visit. There is so much to do there! We take our 7 year old and 3 year old, and they both have a blast! By the end of the 90 minutes, we're all wore out! I wasn't a fan of the pizza.

  Mar 11, 2025 · Paige Rose

• The environment was very humid and not tempered well, not good with tons of kids running around. This particular location was not a good experience as a party guest, the kids were not allowed to play the entire time they were there, The manager was very militant in his demeanor after the kids came crying and were told they can not participate in the jumping activities, but were only allowed to stay in the party area for the remainder of their time. Even after explaining that we were used to having full use of the facilities at other locations during the party time, he didn't care. The actual party experience was less than expected, kids didn't know whether to serve themselves or be served, staff seemed unsure on what to do. Will not likely return under current standards. Food got it to 2 stars.

  Apr 27, 2025 · Raymone Adams Sr.

• Sky Zone! Well it is an interesting place and me being 62 years old. I was more interested in how the kids liked it. So as I observed them I noticed that they were having a great time. Even my son and daughter (in their 30's) were enjoying the basketball and the large slide well my daughter-in-law took a liking to it! So I wandered over to the video game section with my grandson Lorenzo and we had fun. I spent about an hour with my grandsons there ( I wish they had a wider arrangement of video games, being from the 80s breakout!) We reserved the place for Aiden's 9th birthday party. And he really enjoyed it! It appears that all the children there were having a good time. So, my opinion, well I'd leave that one to the youngsters! ( 5 stars for them!) Thank you Sky Zone! For an interesting & enjoyable time. B.Corbin©

  May 30, 2025 · Bruce Corbin

• We take our kids here every year, and they always have a blast. Especially during the frigid snowy months. There is so much to do, and a lot of roominess at the different stations. We also like how diverse the activities are for the different ages- so while our kids are growing up, there are things that still pique their interests. And lastly, the staff members have always been very helpful and kind.

  Jan 17, 2025 · Carly Donathan

• I attended a party for a niece. Had a great time watching the children play. Parent loved the party set up and the staff were super nice. Only issue is family member who was wheelchair bound could not make it up the stairs to attend the party they had no elevator to the party area.

  Mar 16, 2025 · Tiana Sprout

• We wanted to only jump for 45 minutes because they closed in 45 minutes. However, they make you pay for 90 minutes no matter what. Extremely irritating sometimes you don’t want to spend an hour and a half jumping you just want to spend one hour jumping.

  Feb 02, 2025 · Mel Do

• Like the new play ground area

  Jun 17, 2025 · Anastasia Styles

• NOT THERE ANYMORE. THIS IS NOT A REAL LOCATION

  Jun 29, 2025 · J Carb

• So much fun, we got sky zone summer pass for $85 for each kid and unlimited access for whole summer days, one concern is bathroom’s most rooms “not working”

  Jun 27, 2025 · Kuchkarov Family

• I was there for my friends birthday party and I sprained/ twisted my ankle while playing basketball. The employee who was a female saw me fall and yell in pain. She didn’t even think about asking me if I needed help or at least an ice pack Then she just walks away and watches me struggle trying to get up. I got help after I asked another super helpful employee if my leg seemed right and she said that’s not normal and called someone over with an ice pack. I need an answer on why that female employee did not do anything today!

  Jun 25, 2025 · RUDRA Patel

• We visited for my granddaughter 3rd Birthdate, just one of several places that day. The kids love it, and My Adult children and Son-inlaw was having a blast, so overall it's a good place to get some jumps in. Even the baby.

  Mar 18, 2025 · Damita Stovall

• I came yesterday and i came to this one so many times but this time was the best. I would also like to say two of your employees Donte, and David were amazing. They were very entertaining and they were still doing their job wanting kids to have fun. I would like to thank them for making my experience so much better and more fun. I will be coming more times and hoping to see them.

  May 03, 2025 · Jayden Walker

• Spacious and didn’t fell over crowded. Fairly clean. Didn’t appear to have any staff members older than high school age. Which is ok, but no one was able to answer questions or knew how to redeem a coupon..

  Jun 02, 2025 · Michelle Bello

• We had a great experience at Vernon Hills sky zone. Right when we walked in the door, Natalia was super helpful to get us set up with a membership, even though we had only signed up for a 90 minute pass. She gets five stars. The kids had fun with the variety of activities to do. Overall, the facility was pretty clean, but I would say there’s room for improvement. Also, it didn’t always seem like there was enough staff. We’ll definitely be back.

  Jun 26, 2025 · Jennifer Acanfora

• 🌟🌟🌟🌟🌟Exceptional Service from Nina and Vicky!We had such a wonderful experience thanks to Nina and Vicky. From the moment we arrived, they were welcoming, attentive, and incredibly professional. Their energy made the environment feel fun and safe, especially for the kids.Nina was especially great with the little ones—patient, kind, and always smiling. Vicky kept everything running smoothly and made sure everyone was having a great time. It’s clear they both genuinely care about what they do.Thank you, Nina and Vicky, for making our visit so memorable. We’ll definitely be coming back because of you!

  Jun 19, 2025 · Prince

• Great place for my kids ages 7-9. Monthly pass is super reasonable and includes buddy pass and food discount. Lots of tables for parents to work or watch from. Environment feels safe with open sight lines and plenty of employees monitoring. Jack B helped with checking and was super friendly and Knowledgeable in helping me navigate the various membership options. We will be coming here regularly.

  Jun 16, 2025 · Kim Fleuchaus

• Celebrated my 6 year olds birthday a few weeks ago!I was stuck between launch the newer trampoline park and Sky Zone. Construction of new attraction was underway at the time but they let us know when booking.What sold me was the pricing, $100 off booking online, which made the MEGA VIP $20 cheaper than the EPIC package and allowed 120min jump time instead of 60min! The MEGA VIP package w/party set up area allowing us to store birthday gifts and belongings away from other patrons and included a sky zone water bottle, birthday child t-shirt and a standard VIP pass for our guest.Check in was easy, displayed birthday child’s name showing where to go and kids were off to jump, however, we weren’t directed in steps after checking in and had to ask which party room was ours about an hour in.I was able to place an additional pizza order after arriving with ease and felt hands off as the party specialist handled the drinks and food, and passing of treats to our guest!Overall, booking the party was hassle-free and big thanks to the original check in host, (different host from party specialist) he was attentive making sure everyone’s waivers were set and had enthusiasm when calling over the birthday boy making him feel special on his big day!

  Apr 26, 2025 · Patricia Miles

• 🌟🌟🌟🌟🌟Great Service from Zoe & Delicious Food from David!We had such a great experience at Sky Zone, and a big part of that was thanks to Zoe and David! Zoe was amazing with the kids—super friendly, helpful, and full of positive energy. She made everyone feel welcome and excited from the moment we arrived.And a huge shoutout to David for preparing our food! Everything came out fresh, hot, and delicious. He made sure everything was just right, and you could tell he takes pride in his work. The kids especially loved the pizza!Thanks to Zoe and David for making our visit extra special—we’ll definitely be back again soon!

  Jun 19, 2025 · Joseph Ngulube

• Sky Zone is a spacious, clean, and well-maintained place with plenty of fun activities for all ages. Great spot for kids to burn energy and enjoy themselves!

  May 19, 2025 · Ram Lanka

• I recently visited Sky Zone Jump Park in Chattanooga, Tennessee, and had an incredible experience. The park itself is spacious, clean, and full of fun activities that appeal to all ages. From the trampolines and foam pit to the dodgeball courts and basketball hoops, there’s something for everyone. The energy in the air is contagious, and it’s clear the staff works hard to maintain a fun yet safe environment.One staff member, in particular, stood out during our visit—JT. He was attentive, friendly, and went above and beyond to make sure everyone was having a great time. His enthusiasm was infectious, and he handled everything with a calm, professional attitude. JT was always nearby, making sure safety protocols were followed and that all guests were enjoying their experience. It’s rare to find someone who is so genuinely engaged with their job, and his positive energy really made the experience memorable.Overall, Sky Zone Chattanooga is an awesome spot for anyone looking for active fun, and JT’s excellent service really added to the overall experience. Highly recommend!

  Jan 19, 2025 · Charlotte A

• **They don’t tell you it’s a reoccurring membership and their mailbox has been full for months apparently**Y’all I have no clue where to begin. May 3rd 2025 I come in with my two young children and begin to purchase the 26.99 90 min 1 day pass and noticed the membership poster and swiped my card for the 26.99 BASIC membership for both kids for a month(ends June 3rd 2025) ! The total was 58.98. The sweet girl Jaielyne told me I could pay the difference next time to upgrade both memberships to the elite for 30.99 because it had 3-4 perks the basic membership did not..(such as on Saturday and Sunday basic is 2 hr jump time before 1 PM and the elite is Saturday and Sunday any time) anyways, the very next day I told them and they swiped my card 4 times and each time it “failed” but told me to go in and worry about it next time. We went every day following for a little over a week, and 3 out of 8 days this one certain light skinned girl with glasses kept trying to ask for my card to swipe it and the last day I said no thanks no need to, she said “well it’ll be no charge i just need to swipe it” I said NO and she types on the computer( PUR ACCOUNT) so the next time we come in on May 12 it was a dark skinned GUY manager who I gave my number to and my last name bc he couldn’t find us, said there was a note saying it needed a card swipe and I explained to him what I just wrote and he said “oh yall are good, go in and next time tell them you don’t want to upgrade”TELL ME WHYYY May 17th 9:30 AM I get an email from SKYZONE Chattanooga saying ‘Jayme your membership has been canceled!’ And I just now was able to make it in there and asked for the manager. Leslie came out and I give her my number..can’t find us.. last name, and she says it’s TERMINATED! So I explain to her what was just mentioned, and show her my receipt, I ask her why if my stuff is paid til June how is my account terminated?meanwhile a dark skinned girl was hovering over us on the top floor and I mistakenly said it’s her who wrote in our chart. Anyways my kids just t started jumping after 7 for a little and I see the actual girl who terminated my account. I go straight to Leslie and say I apologize , it’s not that girl it’s this one walking up behind me with glasses .. Leslie responds with a smirk on her face annd all hateful “ Oh you told us it was her, you said it was her so I said something already” and sarcastically giggles(like she couldn’t look at the schedule to see who was working to see who was on shift at the time of the receipts) meanwhile, girl with glasses walks up behind the counter and I’m like shaking I go no it’s her who kept asking for a card with no explanation and put a comment on my account and tried to terminate us and THE MANAGER LESLIE with an attitude says “oh the GMO’s name was beside it, I can see who terminated it” so full of crap! I never talked to a manager besides her just now and the black younger guy I mentioned??? Like she acted like she was just so floored and blown away at how our account was suddenly terminated?? Don’t go here!! May 12th, the last 1& a half it was us 4 and one other family then they leave right at 8.. it’s literally me and my two kids jumping and this young worker comes and sits on the couch watching us so hard! It was so uncomfortable. And tonight, they had NO ONE on the floor and 3 young boys,7-8 jumping off the high part on the very back with the bar (that a worker is supposed to be supervising) 🤣

  Jun 10, 2025 · JAYME

• Enjoyed a fantastic time with the kiddos. Great way to get some "exercise" and have great family time together.

  Mar 24, 2025 · John Wilson

• Literally the worst visit here EVER and we have a memberships, so we come routinely, the two individuals at the desk are the only reason for the 3 star and not 1 star. . . . . . After making it known multiple times, only the woman working today did anything to help all the kids rough housing, pushing shoving, throwing smaller kids out of anger, climbing up to the top of the equipment of the rope climbing and sitting up there. The young man at the front desk was very sweet but his hands were tied with tending to the front desk. . . . 4 other young boys (I don't believe them to be men) but they're being paid for a job and doing a very poor one of it. These four guys remained on their phones 98% of the time me and my children were here today. All in the same area, none spread out to cover the "gym". The all stayed on their phones. When asked to have someone please man the area where alot of the rough housing was, between bigger kids and littler ones (and yes parents themselves were trying to intervene and enforce the rules) ONE guy walked buy and then mumbled under his breath, went back and sat down on his phone and laughing with friends. All four guys pictured remained on their phones and never even did the BARE MINIMUM of their job, . . . . Unless that was simply showing up and not caring for the requirements of their job or respecting their leadership that day (the woman) to do as they were asked and being paid to do. I am very disappointed in these 4 individuals today and in general management for hiring and not enforcing the young employees to abide by the expectations of their jobs they were hired to do. It starts at the top. Again, the woman in charge today and the young man at the front desk wearing a black shirt were wonderful, but the other 4 pictured, and management needs to do better.

  Jun 29, 2024 · Cassie Webb

• A very nice facility, accommodating various age groups. Music is a great mix for kids. Dodge ball, dunking, an entire court for basketball or soccer, some obstacles with a trampoline underneath and even a slide. Highly recommend for a fun time!!The only reason I gave it a 4 star instead of a 5 was their options for healthy food. Being a place for kids, it should serve healthier food menu items(variety, fresh fruits from the markets in the morning or something of the nature).

  May 12, 2025 · Matthew Fortune

• Got here when they opened on a tiesday. No wait. No one else in the place. About 30 minutes after opening and the place was filling up. The place was clean and the staff was friendly. My only complaint is I think parents having to buy socks to stand there and watch their kids is kind of ridiculous

  Apr 01, 2025 · Michael Conner

• We had our grandson's birthday party there. Fabulous. The details, cleanliness, service and care they showed was fantastic. We had 30 people, the pizza was much better than I expected. They served everyone very quickly, refilled drinks, cut and served the cake, had gift bags for the children. This was our first time there. Highly recommend

  Feb 21, 2025 · Mindy Croft

• Little leaders character day for toddlers is a rip off its just a short window where bigger kids aren't allowed to jump although I'm pretty sure I seen some on the trampoline area during that time. My daughter was more hesitant and timid than she ever normally is and any other time would have been very active and engaged and the atmosphere was stuffy and non-inviting to first time visitors and almost seemed like we were annoying staff as well. Very deceptive advertising all around in my opinion

  Nov 20, 2024 · Nina Iraheta

• Went here for a friend's birthday, it was awesome! Free jump zone is probably my favorite. Foam zone is fun too, I recommend the swing! The pizza was actually good and the staff were very nice! I'm coming back soon!

  Mar 09, 2025 · Wednesday Engstrom (Olive)

• Thank You 😊 🙏 for free days for little on every Tuesday in June. We visited you for the first time, the children were delighted. The workers, both at the checkout and hose who help in the hall, are very polite and find an approach to each child. It was clean, music was playing, the children were crazy with joy. Everything was super, now we know about you and will definitely come again.

  Jun 25, 2025 · Muna Muna

• Great place for the kids to burn off energy!! It's perfect for birthday parties or just to hang out and have some fun!! It has a very large area for kids to play multiple activities. It has a basketball court setup for the kids. A whole bunch of video games, and prize games. The food court has pretty good food. The service was very good and staff looked busy. The areas looked clean and pretty new. ENJOY YO!!!

  Apr 20, 2025 · Thomas R (Emergency Engineer)

• We went here last Tuesday with my 1 year old and our friends. It was a lot of fun for everyone! Skyzone has free day every Tuesday from 9am-12pm, we just had to buy socks which were $12. I thought that was little pricy for 2 pairs of socks but we still had fun.

  Jun 19, 2025 · Elizabeth Goldberg

• Best Sky Zone! There are 2 slick city slides, a zip line and trapeze. There is a regular trampoline area, dodgeball area, big foam pit with battle station and an obstacle. The kids also liked the multiple basketball areas.The staff does a great job monitoring all the areas and makes sure groups get to swap in and out of the basketball/soccer arena.There is a concession area with pizza, ice cream and snacks.We did the basic membership and it's been really easy to drop in to play for an hour or two! We really love the slides!

  Mar 30, 2025 · Judy Pike Locher

• Great trampoline park! Our kids, 4 and 2 years old, absolutely loved it, especially the toddler area. Some spots were a bit dusty, and it would be nice if they kept it cleaner.The staff is amazing—very polite and helpful!Overall, a fantastic place!

  Mar 12, 2025 · Liliya Rakhimova

• This is a really large sky zone. Lots to do for kids. I think the sweet spot is probably 6-12. Multiple basketball courts, zip line, slide, lots of jumping area. 2 electronic games. Music is older, not many stalls considering size. Party rooms are a great size, lots of benches for observers to sit at. They have a snack shack but the only hot food is nachos. Plenty of staff. It would be nice to have an area for smaller kids.

  Jun 03, 2025 · Nefertiti Toussaint

• I’m pretty mad. My daughter “2 years old” fell between the platform and the blowup mat for the zip line. She just disappeared into the ground right there. Me and my wife nearly had a heart attack. Thankfully we were able to pull her out and she was ok. But I can only imagine what would have happened if someone landed on that drop pad while she was stuck between it and the wall…I told an employee that I understand we signed a waiver. But that that was very dangerous and could have been really bad…she told me she would tell her manager, then went right back to what she was doing and never told anyone. Never taped that area off, put a sign up. NOTHING!! That is pure negligence. If you go here please be aware there is a little area near the stairs at this platform right between the mat and the floor and it is plenty big enough for a child to fall into and be stuck!

  Mar 22, 2025 · Michael Wark

• We took the kids for a 90 minute visit. They had a lot of fun. There was a good variety of things for all ages available. We had personal pizzas while there, which were made quickly and tasted great. Staff was friendly. Place was clean.One fun mentionable activity was the zipline-type thing they have. Fun fun fun!

  Feb 16, 2025 · Tasha Chandler

• Well, buckle up, folks, because I’m about to bounce into a review that’s sure to spring you into action! Let’s talk about SkyZone Trampoline Park in Mauldin, SC. If you’re looking for a place where kids can literally jump for joy, and you can relive your glory days of being a human pogo stick, then this is the spot for you.First off, let me just say, SkyZone isn’t just another “run-of-the-mill” trampoline park. Nope, this place takes “jumping to conclusions” to a whole new level—literally. As soon as you walk in, you’re greeted by a sea of trampolines, stretching from wall to wall. It’s like they asked, “How much bounce can we pack into one building?” and the answer was, “All of it!”Now, if you’re anything like me, you’ll quickly find out that trampolines are not just for the kids. Oh no, this dad decided to take a leap of faith—and maybe a couple of leaps of fate. Let’s just say I discovered why they call it “SkyZone” because after a few jumps, I was sure I was skydiving without the plane. My kids? They were flipping out—literally! Watching them somersault through the air had me thinking we might have the next Olympic gymnasts in the family. Or at least, they’ll be pros at impressing their future prom dates with some sweet moves.The dodgeball courts? Now there’s where I truly shined—or at least tried to. Nothing says “family bonding” like launching foam balls at each other with the ferocity of a dad protecting his last slice of pizza. Let’s just say, I dodged the draft but not the dodgeballs. Still, nothing quite compares to that moment when your 7-year-old son takes you out with a well-aimed shot to the shins. A proud moment indeed.And don’t even get me started on the Foam Zone! Talk about taking a “dive into fun.” It’s like jumping into a pool, but without the awkward belly flop. I thought I’d never get out, but my kids were kind enough to remind me that “Dad, you’ve gotta bounce back.”SkyZone Mauldin is the place where gravity takes a vacation, and dads like me realize that maybe, just maybe, we’re not as young as we used to be. But hey, as I always say, age is just a number—right up until you’re trying to keep up with a 7-year-old on a trampoline.

  Aug 18, 2024 · It's Dad

• I’ve had issues with this place from the beginning of my membership & I think we are finally ready to discontinue going here. First issue was a lady grabbing my son and screaming in his face and mine for him playing tag too roughly with another kid. I just don’t want my kid touched. Nothing was done even after complaining. Now my son who plays with a ball typically alone and has never been told he couldn’t on single trampolines was told yesterday by a kid who worked there he couldn’t. He then bounced a ball infront of my father over and over following them around and almost hit my father who brings my son multiple times. So unfortunate I’ve been a member almost a year and I’m going to have to go else where because reviews show this isn’t the first time employees has executed this behavior.

  Jun 12, 2025 · Brittany Ambrose

• My 6 year old son had a great time there for almost three hours. (He ran around whole time!) Huge place, diverse activities they can enjoy, Drinks & snacks-I don’t think they serve coffee, I didn’t see it on the menu- enough chair & benches for parents to sit and watch/wait. They have many features for big kids, Definitely not for little ones. If you have like 5 year old or older kids, your kids would enjoy it like mine😉

  Mar 26, 2025 · Kate Woo

• Let me tell you about this place. I went to the bathroom and discovered that they didn't have any tissue paper in the men's bathroom. Upon calling my fiance to tell them to bring it, they give her remarks which I did not find out until after we leave.Once the young man comes into the bathroom, he doesn't speak out or even knock on the doors. Instead he reaches over the door and then walks out. Once I come outside of the bathroom, I look like I did something wrong.I addressed the issue with the guy at the counter, but he was in another zone. So I went outside and didn't come back into the business.If you are taking your family members here, please ask questions about everything and make sure that they are fully stocked before going to any bathroom.I would give it a zero, but I must put something here. Bad experience!

  Jun 01, 2025 · Kenneth Ray Hare (PK)

• We enjoyed our visit as it was not very crowded and the kids did get to jump alot for two hours. It was clean and the staff was helpful, although they didn't seem excited to be at work, lol.

  Dec 26, 2024 · Robert Hanzel

• My 10 yr old nephew had his birthday there. It's was nice. It's $25 and the socks are $4. There's no food, just cotton candy and chips and drinks.

  Jun 03, 2025 · EllA Glenn

• Very Friendly service. when we went it was literally dead but we love that with Covid. The staff was super friendly + attentive. We had an ultimate blast. If you are ever in the area, I would definitely recommend this place. A few of the courses I really wanted to try was closed but that may have been to me showing up one hour before closing. Staff was still pretty cool .

  Dec 25, 2021 · ChefShiriece HannahLomax

• So fun

  Apr 03, 2025 · Mayra Estrada

• DO NOT BRING YOUR KIDS HERE!I was excited to bring my kids to this facility, expecting it to be a fun and safe place for them to play. Unfortunately, our experience has been consistently marred by neglect from new "owners." Every time we visit, I'm disappointed to find broken or out-of-service attractions, leaving the children with fewer options than advertised.Here's a list of all the closed or partially available attractions:- Basketball court (bounce pad is completely gone)- Rotating beam (not sure what else to call it, but it's completely shutdown)- Dodge ball arena (all the balls are torn and netting is torn significantly in several areas)- Kids Jungle Gym (turn netting in several locations, padding exposed or removed, flooring coming loose)- Zip line is completely closed down- One of the yellow trampolines is also closed downNot only is the lack of maintenance a concern, but it also poses serious safety risks for kids.During our recent visit on a Saturday morning, I was appalled to find dried soda at the bottom of the slide - with no clear indication when it had accumulated or how long it would remain there. The state of disrepair is ridiculous and raises serious questions about the facility's priorities.To make matters worse, staff informed me that repairing the basketball court would cost $27,000, a price the owners are unwilling to pay. This lack of investment in basic maintenance is not only irresponsible but also puts children at risk of injury.Overall, I strongly advise against visiting this facility until significant improvements are made to address these critical issues. The potential liability here is nuts, making it a lawsuit waiting to happen.

  Feb 28, 2025 · Mitch W

• Our trip to skyzone was disappointing to say the least.Having to buy their socks when my mom brought socks specifically so she wouldn’t have to buy extra and she was refused because they were not “their socks” ridiculous.This location is run by teens/young adults, no supervision. Skyzone opens at 9am and half of the zones were closed. We paid and expected every zone to be open with at least one employee supervising each station. That was not the case. The stations that were opened had 2 employees each who seemed less than thrilled to be there.There was no watching the children to make sure they were jumping 1 at a time at the free fall. My nephew almost jumped and hit a little girl because he was NOT directed by staff to wait until she got off to jump.Areas were closed and roped off until about 11:15ish. If we would have gotten there when they opened which we had planned on doing but thank goodness we didn’t. I’m not sure 1 area would have been opened that’s $70 for 3 kids and 90 minutes of running around we could’ve done at home for the entirety of a day for the free free.Don’t get me started on the DODGEBALL and jungle gym areas. There were 2 available dodgeballs for the kids to play with. As well as jungle gym balls in the dodgeball area that were HARD AS HELL in there. There was at least 20 kids in there playing with 2 dodgeballs, ridiculous.A very young child pointed at the jungle gym balls UNDER the “gladiator zone” so we picked them up to take them to the jungle gym area and I was absolutely disgusted by what I saw. #1 I didn’t come there to work a job I’m not paid to do. #2 there were balls, dust, dirt EVERYWHERE in places there should not have been. I get it this is a place for children to play but it was very evident that there is a lack of maintenance being tended to and no one seemed to care.No toilet paper in the bathroom stalls.Not sure what the name of the other location is but I HIGHLY HIGHLY recommend you take your children to the other one. Save yourself the disappointment.I should’ve taken more pictures but I was ready to go.

  Apr 20, 2025 · Doina Jeter

• Used to love coming here, even did a birthday party here in February. Was fun coming and staff were alert and helpful and easily recognized. Now they half wear their uniforms, teens play in the 6 and under area. Just not safe to take kids anymore, not worth the price

  Jun 16, 2025 · Laura Keating-Acharya

• My son had fun. But a lot of the things were out of order, or down. I paid for both of us but wasn't much for me to do . So I would advise only paying for the child to play. I definitely thought it would have been bigger or had more things to do. Kinda boring honestly especially for what they charge. Launching pad is definitely way more fun...

  Jun 22, 2024 · Danielle Macneil

• Had my son’s birthday party there yesterday and we had to pretty much do everything ourselves, our party host didn’t even come into the room once when it was time for cake and pizza. They have a bunch of teenagers running the place. No hate to them, but they need actual adults there too helping running the show. Everyone was very nice though

  Mar 23, 2025 · Lauren Thomas

• cool place for kids to blow off steam and floor plan is big enough kidsrent on top of each other. they have a special summer family membership for $80 until 9/22/25. kids can come and jump as many times as they want for the $80 membership and I think there is a discount at the snack bar with membership.

  May 31, 2025 · Samir Issa

• Compared to my review of other indoor trampoline parks, Sky Zone is miles above the rest. Well lit, convenient, accessible, and ample parking, straightforward pricing, nice employees, and a clean facility.Sky Zone meets and exceeds all of the above parameters and makes looking run one a breeze. We came in and quickly filled out our waivers at the station. Paid and entered the facility.Going on a weekday, and off peak hours, we practically had the entire facility to ourselves. The actual jumping zone was extremely spacious and our kids had a blast jumping and running along.There are other fun and interesting trampoline related activities throughout the center, but the biggest draw will always be the actual trampolines.Very good time and well worth the price of entry.

  Jun 15, 2024 · Ahmad Nashif

• We did a birthday party for our little girl. The place was clean and the service was good as well. The reason I put three stars is because all kids were really disappointed (as well as the adults) that only 60 minutes are designated to jumping and using all the trampoline while the rest of the time (60 minutes) is designated to eating and sitting in the food court on the top floor.We were told that we had one hour, but no one said anything about the 60-minute rule. The manager said that this is a new rule and that nothing can be done about it. Needless to say that kids won't sit at the table for 60 minutes, so you end up going home ahead of time. It's not a good value for money, and we will definitely not be coming back there.

  Oct 08, 2024 · Elad Winkler

• Very clean and well staffed. All staff members are courteous and professional. It can be loud during peak hours, but the kids always have a blast. They have snacks and drinks available. Fill out your waiver/s online to expedite entry. We visit often and would definitely recommend for a fun time.

  Mar 22, 2025 · Cindy Jones

• I haven’t been here in over a year, they have really made some great improvements. It smells better. The young lady with the glasses at the front desk was so helpful and full of information, courteous, professional matter of fact all the employees just polite.

  May 07, 2025 · Shelly-Ann Myers Wright

• My son had a great time at a birthday party here. The only complaint he had (as a 3yr old) was that the soft play area slide was “too dark” and he got stuck up there once as well as another kid. I’m not sure what they got stuck on or why it freaked them out so badly. Once he was down and jumping around he was fine. The staff was really nice and it looked pretty cleansed. Pizza was ok just messy.

  Jun 15, 2025 · Clarke Eads

• Came here for some playtime on my son’s birthday on a Wednesday afternoon. A lot of the attractions were closed. What is open is run down.The worst part are the workers. They’re beyond rude. My son and his big sister (who is 13) wanted to go on the slide. There’s a sign that says ask an attendant for help before going up. So my daughter asked if the slide was open and if they could go on. The girl specifically looked and said “yes, of course!” So she grabbed the slide matts for her and her brother and went up. Once at the top another worker started whistling at them and yelling for them to get down immediately so they came back down. The girl then proceeded to berate them by practically yelling at them “it says ask for an attendant I don’t understand why you guys can’t follow directions!”First of all speaking to kids like that is absolutely not necessary. My daughter was just helping her 6 year older brother and DID ask an attendant. The second girl was just rude and they obviously don’t communicate with each other. But beyond the rudeness, with so few things open, closing the slides for 30 mins is ridiculous.This place is not worth the $27 they charge per person. There are plenty of better indoor fun places in the area. This place was so much better when it was Rock n Jump. We won’t be back.

  May 28, 2025 · Suzanne Smith

• My son absolutely loves Sky Zone. Everyone is always friendly and the employees Serenity and are India are awesome and welcoming to my son.Having employees that’s attentive and keeps an eye out on everyone is a big plus.Thank you Serenity and India for all you do and making my son stay at Sky Zone an awesome experience.

  Feb 02, 2025 · Neko Brown

• So much wrong with this establishments I’ll start with the front desk customer service- a bunch of young girls who wouldn’t us the time of day. Just chatting away. I understand how customer service is in 2025 so whatever, I let it go. Filled out the waiver forms for all 5 kids, only to be told that they not offering their weekly rate. They said since summer is a school holiday no discounts or weekly rates will be accepted. Then they proceeded to tell me that in order to buy a 90 minute pass, I had to wait until the time swap, which was 52 minutes away from the time we walked in. I unable to just walk in and let the kids play for an hour or 2 without buying the entire day pass or waiting.Soooooo we went right around the corner to urban air.Just wanted to let everyone know so you don’t waste your time with Sky zone like I did.

  Jun 24, 2025 · Amber Mcvickers

• Not impressed. Took my grandkids here for a day of fun. This place does not have a lot available. The slides look cool but there’s none for children under six. The big slide with a scoop where you fly out and land on the bouncy pad has a leak above it in the ceiling, dripping water. The scoop part of the slide is full of standing water. Disgusting. Several of the obstacle course toys are broken and taped. Lots of repairs needed!I understand no outside food or drink, but they don’t even allow your personal water? That’s ridiculous and we brought ours anyway. You shouldn’t be forced to buy a five dollar bottle of water for your children. Won’t be coming here again.

  Jun 17, 2024 · Rebecca Calhoun

• We attended a birthday party here and it was ok. The staff was really nice and the pizza was decent. Apparently the party was initially scheduled for 10 or 1030 AM but then they reached out to them and said they forgot that their hours had changed so the party had to be at noon. That was a downer for us because my son usually naps at that time so we almost backed out of coming. He still had a good time but I definitely think it’s more fun for “big kids”. I do like that the staff were making sure the kids followed the rules. Since I didn’t reserve the play, I don’t know what the usual rates are, however, I don’t typically like “timed” play and having to purchase special socks. We didn’t get to try any of the games when you first walk in but overall it wasn’t a bad time.

  Jun 02, 2025 · Clarke Eads

• Five Stars!We had an amazing experience at SkyZone Atlanta for my son’s birthday party! From the moment we arrived, the staff was incredibly welcoming and helpful. The Assistant General Manager, John, went above and beyond to make sure everything ran smoothly. We also want to give a special shoutout to the lady who helped Lydia—she was kind, attentive, and truly made the day even more special.The facility was spotless, well-organized, and full of fun activities for the kids. Every detail of the birthday party was handled with care, and we couldn’t have asked for a better celebration. It’s clear the team here takes pride in what they do, and it shows.We’re definitely coming back! Whether it’s for another birthday or just a fun family outing, SkyZone Atlanta is hands down the best place for kids and families to have a great time.Highly Recommended!

  May 24, 2025 · Prosperitus Humus

• Our scholars from The Anchor School had a phenomenal experience at Sky Zone Northlake! From start to finish, the visit was smooth, safe, and full of energy. A special thank you to John (the Assistant General Manager) and his entire team for their outstanding support and professionalism. Their patience, organization, and attentiveness made a lasting impact on both our staff and students. It’s clear they care deeply about providing a fun and safe environment for all guests. We’ll absolutely be choosing Sky Zone Northlake again for future field trips. Thank you again for helping us create such a memorable day for our scholars!—The Anchor School 💙⚓️💛

  Jun 16, 2025 · Tisa Spinelli

• We recently brought a large group of kinship families to Sky Zone, and we had an absolutely amazing experience! This was more than just a fun outing — it was a chance for the families we serve to relax, laugh, and enjoy themselves in a completely stress-free environment.From the moment we arrived, the staff was welcoming and professional. Brian, in particular, was exceptional. He was incredibly attentive to our group’s needs and made sure everything ran smoothly from start to finish. Coordinating a large group can be a challenge, but thanks to Brian’s organization and support, the entire experience felt effortless.The facility was clean, safe, and full of exciting activities for all ages. It was heartwarming to see so many smiles and hear so much laughter. These moments mean the world to the families we work with, and we’re grateful to Sky Zone for helping create them.Highly recommend this location for group events, family fun, or just a day to let loose and jump! We’re already looking forward to our next visit!

  Jun 05, 2025 · Shantell Thomas

• We took advantage of the Father's Day special yesterday with my husband, our adult daughter and our grandchildren, ages 3 & 5. Everyone had an amazing time, including me (I loved jumping as a 63 year old Grandmom). We'll definitely be back, highly recommended activity for everyone ~ the young and young-at-heart! 😊

  Jun 16, 2025 · Pamela Coleman

• I honestly would’ve gave it like a 6-7 out of 5 just because of the luxury the place held. The seating was as if you were at the White House couches or even better than that. The Park is so much fun and my kids loved bouncing all day! The prices are definitely correct and they deserve every penny I paid!

  Apr 17, 2025 · NateDatBoiYT

• Wow! Such a cool place for ALL ages! Had a 1 and 3 year old that played everywhere. Other kids were friendly and accommodating! Made tons of friends and as a parent got and "observer" pass so able to tag along with them.Staff was super helpful and kind.Great place to burn some energy. Tons of space for parties or large groups.Basic membership pays for itself with just going a second time! 2 hour jump time for a whole month.

  Mar 12, 2024 · Corey McMurray

• we were there for my grandsons birthday party. it was horrific from the moment we got there until we left. it was so packed and dirty trash overflowed bathrooms were dirty didn't get a room until 50 minutes before the party was over and it wasn't clean the pizza was 15 minutes late the kids didn't even get their stuff the parents had to go ask and to top it off the birthday boy didn't get a shirt I had to go in and get it when everyone was in the car we spent almost 400 doollars and it was the worse experience we ever had especially for that much money. this place was a filthy pigsty

  Apr 05, 2025 · renee perez

• Came on a Sunday and I must say this was the worst trampoline park we have ever been to and the worst experience we have had. So terrible that I am writing a review. The facility is filthy and in the entire 40 minutes of mass mayhem free-for-all, we saw only one worker on the floor doing nothing as children knocked small children down. Older kids pelting dodgeballs at smaller kids. Parents completely absent or glued to their phones. Do we not use voices anymore or care about being present? The foam pit jump was overly and dangerously crowded with children jumping ONTO other children and pushing children off of the jumping ledge feature !!! I was so appalled by this behavior I actually loudly addressed the parents sitting around to speak to their misbehaving children. Come on people. This is just disappointing. There needs to be management and employee presence at all times to ensure safety. Additionally, staffing is a necessity during high capacity operating times. Are the cameras not functioning and being reviewed for safety? Or do you just hide behind a liability waiver? Parents expect more for the safety of their children . Do better.

  Jun 08, 2025 · Nicole Childs

• Had a great day jumping! Kids enjoyed themselves. My only complaint is the over priced food and drinks- but I guess you get what you get

  Jun 29, 2025 · Nicole Croyle

• Our family absolutely loves this SkyZone location! We had our son’s birthday party here, and the prices were certainly reasonable. They also gave us an extra pizza for free, which was super awesome. The employees are engaged enough that my children know their names and even have fun playing with them at the center. We’ve never had any issues at SkyZone. As an added bonus, my husband loves being able to let his inner kid out too lol!SkyZone is very busy on weekends, and especially weekend evenings. Despite being fairly slow on the weekdays, we greatly appreciate their full operation hours on the weekdays! If you plan to return more than once in a month, I highly recommend just getting a membership. It is highly cost effective for frequent use.

  Apr 17, 2025 · Tiffany Marie

• A Sad Decline Under New Ownership — We Won’t Be BackOur family has been regular visitors to Sky Zone for a while now, but after our most recent experience, we will not be returning. The environment has drastically changed under the new ownership, and not for the better.In just an hour and a half, I witnessed multiple disturbing interactions, all centered around the manager’s behavior. She aggressively chased down and intimidated two special needs children, and at one point became aggressive with a woman who clearly didn’t speak English well. It was not only unprofessional—it was downright embarrassing to witness.What shocked me most was watching her pursue and try to corner an autistic child who had picked up a Reese’s cup. Rather than treating the situation with understanding or care, she acted like someone on a power trip, taking visible satisfaction in asserting authority over a vulnerable kid. It was heartbreaking and completely inappropriate.To make things worse, I was yelled at for sitting in a trampoline square with my two children—both under the age of 3. I was told repeatedly by staff that the combined weight of a 160-pound adult and two toddlers under 30 pounds would somehow rip the trampoline and cause serious damage. This makes absolutely no sense, especially considering full-grown teens and adults regularly bounce with far more force. There was no common sense or flexibility—just rigid, unfriendly enforcement.I didn’t even jump that day. I came to supervise and enjoy watching my kids. Instead, I left feeling frustrated and upset by the way children and families were being treated.Sky Zone used to be a fun, safe place for kids of all ages and abilities. Now it feels more like a hostile environment ruled by poor leadership. Unless there are major changes in management and customer care, we won’t be coming back—and I can’t recommend it to anyone else, either.

  Jun 27, 2025 · Mark Powell

• An incredible place. I had doubts about the fact that adults over 18 will not be allowed to use the trampolines. However, it is accessible to all ages. You just have to be careful if you have children around, out of empathy. It is recommended to go during times when there are few people to enjoy it more. They have very friendly staff

  May 05, 2025 · Marce Bastidas

• Usually this place is pretty good. We had an event and called ahead to make sure they could accommodate everyone. They said they could but then had to turn a lot of people away because they were at capacity. We could have planned it somewhere else had we known. The staff working was fine. The two stars is really just because whoever said that could support everyone was wrong.

  May 16, 2025 · Mark Luttringer

• I've been going here for 6 years, after all my experiences throughout the years I can very easily say that this place is GREAT! Yes, there is some garbage and stuff in the eating areas, but eating is not the aspect of a trampoline park, I recommend getting a drink or something and then just spend most of your time jumping. BUT, I've looked at other Sky Zones, and this one has to have the LEAST amount of attractions. This park has an area covered in trampolines (with, for some reason, an unused toddler section. I haven't seen it being used since 2020.) Also, there's 2 dogeball sections, a snack bar, foam pit with extra bouncy trampolines for gymnastics, and there's a rock wall (no one uses it) and a ninja warrior course. 《Tips》: 1. If you aren't looking to spend money on water, go towards the bathroom area, and there will be two water fountains, perfect for thirsty people. 2. Do NOT order chicken strips! They will most likely come out over cooked or undercooked.- Thanks for your time! @4.0esports on YT!

  Jun 16, 2025 · Matteo Siconolfi

• Very disappointed with skyzone in Florence. Back in February 2025 I took my 6 year old here and we had a great time. When checking in it the young lady behind the counter told me it’s gonna be about $55 for both of us to jump today, or you can sign up for our monthly elite membership and both of y’all can jump for $27 today. I didn’t do the membership at this moment so I went ahead and paid the $55. Then I went on to ask her about the membership. I said let me get some information on this. I have a family of 5 would we be able to sign up for the elite membership for $27 and the whole family can jump for that price. She said yes absolutely you can. I left from this visit with skyzone satisfied. Fast forward to March 22nd 2025 I decided to take my whole family to skyzone. I signed up for the membership online and paid for socks. We were locked in to jump for $67 with socks for all 5 of us to jump. Then I get to the counter and a different lady told me that’s not the case. That the membership is per person so each person in the family would need a membership to jump today. I told her what the other lady told me last time and she said no that’s not true. She was very inconsiderate to work with. She wouldn’t let me transfer memberships or anything. So I had to buy 2 more daily deals because at this point screw the membership because it’s a scam. So I was out $37 more dollars and only 4 of us could jump. And I still overpaid for socks that she wouldn’t refund me on. I’m very displeased with the lack of communication at skyzone. Please inform all your workers how these memberships work, and quit trying to scam people into a membership that’s not clearly defined. I won’t be coming back to this skyzone due to this frustration. I will be contacting corporate as well.

  Mar 23, 2025 · Andrew Skeen

• Our skyzone team member, Eleanor, was so amazing with my little ones! She went way above and beyond to make sure they were safe and having fun! We couldn't have asked for a better experience!

  May 24, 2025 · Robin Edgil

• Staff rude and not knowledgeable. The facility is understaffed and all about the money. Service slow and awful. No staff watching kids like before. Would rather drive to Huntsville to Urban Air or Flow where I’ve always had a great experience.

  May 23, 2025 · Donna Hill

• My Father had a bad experience today at Skyzone and we’re leaving a reviewRacially Profiled & Falsely AccusedMy name is Coleman Jones, and I am truly disappointed and distraught after my experience at Sky Zone in Florence, Alabama. I was unfairly accused of inappropriate behavior by a manager, and when I defended myself and asked them to review the security cameras, they disappeared for 30 minutes. When they returned, they never said I did anything wrong.I told them I would call the police, and they agreed. When Officer N. Thornton arrived, they reviewed the footage, but even then, no one could tell me if I had done anything wrong. My family and I were left confused, and our day was completely ruined. I simply wanted to spend time with my children and grandkids, but instead, I was treated unfairly.The police instructed the manager to trespass me without explanation, and I was not even given the manager’s names so I could file a proper complaint. The entire situation felt like racial profiling, and no one took the time to hear me out or handle the matter fairly.I will never return to this establishment. I was done wrong, and the lack of accountability from both the management and police is unacceptable.

  Feb 10, 2025 · Ayana Jones

• Lots of fun for the kids. They absolutely loved it. A bit smaller then I imagined. Overpriced and overcrowded. But the place was clean and staff was friendly.

  Jun 06, 2024 · 3krazykids mom

• Nice trampoline park different things for kids to do and extra amenities. Stop being so strict on the sky zone sock policy regarding adults it's not that serious

  May 18, 2025 · DanielObie The3rd (MajesticM.T.Z)

• Amazing experience at skyzone! My toddler absolutely LOVED this place and the slide is so fun!! Great way for your kids to interact with other kids :) 10/10 recommend!

  Apr 12, 2025 · Rachel Nicolas

• Very disappointed with this visit. I purchased 8 tickets in advance for the “Glow” jump. This was for my grandson’s birthday. We didn’t get a party package, just went to play and have fun. Our group of kids ranged from 7-14. They were bullied by several kids (a pair of brothers I am assuming) and they were just rude to our kids and us. I never saw their parents. Also the biggest deal to most of our crew was basketball and getting to play. The rules were you could play one game and have to get in line to play another game. Our guys hardly got to play. There were too many friends of the staff there and they played almost the entire time. Substituting our kids out for their buddies. Very rude. Also, the sky zone sock patrol was on duty. If your jump socks weren’t sky zone brand, you were told to sit out until you bought skyzone socks. The entire night was basically a disaster and we spent nearly $200 for a 90 min jump. We honestly were relieved to get out of there. We have used this sky jump many times for parties and have always had a good experience. But last night’s glow jump was out of control with rude employees and too many people worried about the skyzone sock brand vs any other brand although they were exactly the same. I usually don’t leave bad reviews but we will not be going back there. I know they do not need our business but they do need to be called out about their rudeness and unfairness. $200 wasted.

  Apr 20, 2025 · Tammy Mabe

• It was fun the kids loved it. But it was crowded a bit

  May 14, 2025 · Samantha Smith

• We had such a great time at Sky Zone for the toddler Easter egg hunt! The event was super fun and well-organized, perfect for little ones. The staff was incredibly friendly and helpful—especially Angel, who went above and beyond to make sure everyone had a great experience. Can’t wait to come back for more events like this!

  Apr 12, 2025 · LaShanda V

• It was fun for my son, there was I think 4 tables for people to sit and eat. There was almost nowhere else to sit at certain points while we were there. It was very expensive food but it was pretty good. After it got less crowded, it was a better experience. I tried to go a little earlier when Google said it was less crowded, but it was a cold Saturday, so I imagine that had something to do with the crowd.

  Jan 22, 2025 · Carolyn Mcbrayer

• This was the third year I’ve had my son’s birthday party there. This year was the worst service I’ve ever had. Our party host Bailey was sweet as pie, either overwhelmed or a new party host. It’s been my experience from the past the host took our decorations and put them up for us. I had to do it myself this year. And our pizzas hadn’t been put in the oven and we had to wait for them. She come check on us and was sweet. Our host seemed to be getting pulled away to other places. The whole atmosphere seems to have changed with the new ownership.

  Jun 15, 2025 · Chrisenda Young

• Staff are friendly and helpful. They do a great job. Not 5 stars because the price of the Gatorade is crazy, and it needs to be deep cleaned. Overall, we have always enjoyed our visit to the Hickory location. The staff in hickory is the best. They are informative and knowledgeable about the questions that I had.

  Jun 06, 2023 · Stacey k Danner

• This place is huge! We went as a party of 18, got in very quickly. There is plenty of seating for anyone just observing (which is free). The grandkids had a great time, it's definitely worth the admission fee.

  Mar 17, 2025 · Tiltawhirl Gurl

• The employee named Chris that was working in the register whenever we had got there is the reason I’m giving this review five stars. He was very professional and answered any questions we had and really seem to care for the guest. We will be coming back. Good job Chris. I send my kids up here all the time and I’m glad to know somebody like you are up there.

  Apr 23, 2025 · Luke Calhoun

• This has been the best birthday experience we’ve had at this facility ever. Checking in- you have the friendliest and most enthusiastic hostesses who all greet you and your family and birthday boy with excitement and love. Actually feeling welcomed and special is a first for us. I appreciate you ladies so much for your fantastic hospitality skills.Our birthday party room host. I cannot remember his name. I’m so sorry. I don’t even know what my son’s gifts were so I assure you take zero offense to my memory loss! He was fantastic . Our entire experience this time is a 360! All of your staff stayed upbeat, happy, smiling, they are so good at their jobs. Whoever played the floor is lava on the loud speaker -thank you🥰 The Montgomery family loved spending Elon special day with you all. Thank you my friends❤️ we will be back next year ❤️

  May 10, 2025 · Nichole Montgomery

• I never knew this place existed lol until my friend had her son's birthday here. This place is absolutely awesome for the kids and for adults to play, too. My daughter loved this place so much that she wants her birthday here next year, which I'm very tempted to do, so we'll see. There's so much to do and jump on that you can't get bored at all. The food is yummy, too. The service was great. They have little scavenger hunt games, and my daughter actually found one and got a slushie as her prize, which she was excited about and enjoyed it all. I definitely recommend this place to everyone young and old. They have massage chairs if you want to just relax, lol.

  Apr 05, 2025 · Vivi Suarez

• We have been members at urban air for years, and today decided to join Sky zone for a change. We could not be more disappointed!!! First off the air seemed broken, it was extremely hot. Then, when we went to try and order pizza at 6:10 pm, the employee was putti my in the computer, then the manager walked over and told her “no, we can’t make pizza, we have to save it for the weekend parties.” After I pushed a little saying that my child was really hungry, they said “well we can make a personal pan pizza, but that’s it.” Which is double the price. Then, after I agreed to order that because it was my only choice, they never put it in the oven. I came back 10 min later and stood in line to ask them why it wasn’t in the oven…. They both had HORRIBLE attitudes, rolled their eyes and told me “we are getting it!” One was on the phone the entire time. She is supposed to be the manager…after 30 min, I had to leave, so I went to the concessions and saw the pizza in the oven already out, with another employee. I told her we were waiting on the pizza and had to leave. She was extremely rude and stated she knew, and that she would get it. But just stood there and didn’t get it for a few minutes just to be rude. I’ve never had such a bad experience with this many employees anywhere. It’s very sad they feel they can treat customers this way. It’s double the price of urban air, and they always have fresh pizza and a friendly staff. The bathrooms at sky zone are horrible. All toilets filled with nastiness, and overall just so disappointing. I will be contacting corporate because this is unacceptable behavior that came from 3 different employees!!!!

  Jun 19, 2025 · Claire Cooper

• This was a great place for kids. We went earlier in the day with our 5 year old and there were mostly younger kids and it made for a very fun time. I did have one SAFETY CONCERN: when the attendant left the trapeze jump area the did not take the trapeze grabber pole and did not close off the pit- so another child took the pole to attempt the grab and the pole fell and the child from the platform this could have caused an injury. My other concern was with the same zone: when another child had jumped into the pit and was still there the attendant instructed my child to go ahead and jump towards the side- however at that time the 1st child was trying to exit and came in front of my child as they jumped into the pit- the attendant should make sure that the jump pit is clear prior to directing another child to jump in.

  May 22, 2025 · Mark Vicky Coulter

• We had a good time at the party. Probably won’t do it again. I paid over $500 for a birthday. We didn’t get the free shirt as advertised. Or any of the gift bags as advertised. In the middle of the party they came up to us and reminded us that we still had to pay for the party as if we had intentions to just party and leave… I wasn’t really sure when the party was to be paid for. I assumed after the party was over.. I assure you we were not going to leave and not pay… we didn’t have anyone really help us or plan the party. No one called me at all before the party to check base with us like the email said they would. All the employees just sat around together in groups and chatted the entire time. I will definitely say that urban air really appreciates their parties that’s thrown at their company. Over all I really like the lay out of the building. Really easy to look around and find kids. Just very poor service. No one was rude by any means, we just were not important. Will continue with urban air where my child will feel special.

  Apr 06, 2025 · Alli Bobo

• My daughter and her friends had a really fun time here. I like coming here its a nice spot for parents to sit and watch the kids play. The snacks are very pricey and not worth the prices so come ready spend $5 on a small slushy.

  May 31, 2023 · Reka Phillips

• Lots of trampolines and “ninja course” style equipment. My 6 year old loves going on weekdays when there aren’t many other people around and she can jump all over without worrying about getting trampled by big kids. Staff is always very friendly and helpful.

  Mar 15, 2025 · Amy Gustafson Mitchell

• Clean, looks new.Snack bar.Parents’ chill zone deck is awesome!.. up above the park give you full visibility of the kiddos anywhere on the trampolines.We had a blast!

  Nov 30, 2023 · RaeLeigh Burneisen

• Outrageously priced for what is offered inside (not even close to Urban Air), wouldn’t price match other sky zone holiday pricing, doesn’t let your own grippy socks, you HAVE to buy their socks only, not even outside water is allowed! Will never return here.

  May 26, 2025 · Katie C

• Wow!!!! Just wow!!!! By far the best trampoline park around.... So much to do...at least get 90 minutes, one hour was not enough. They have a free jump court, 2 dodge ball courts that don't have pads to trip over. It's this flat coil spring system they said. So much easier and more fun to play here!!! They have 2 warped walls, a climbing wall, a swing (which was this 40 year old moms favorite thing), trapeze, crash bag area to flip into (so much better and cleaner than foam) battle beam, tug of war, spinning ladder, 3 lanes of obstacle course, 3 lanes of basketball and the best part....parent sitting area upstairs with couches, tvs and tons of plugs for your cell phone!!!! Great park!!!!

  Feb 08, 2019 · Adoree DeLuca

• Seems to have been a nice place at one point, but during my time with my family there, the seating area was dirty, employees that were supposed to to be supervising certain locations were playing. The trampoline sections were closed, the bathrooms are in need of maintenance. This establishment has the potential or had but needs an overhaul to bring it back to its glory days. Those that are just standing behind the counter with headphones on should be redirected to be more proactive around the place, to at least keep the area clean.

  Mar 15, 2025 · Stephane Salnave

• Liked the fact that it was open earlier than the one on Carmia way. The trampolines were down for renovations so that sucked as we were here to be busy for a birthday (not a party). Staff was cool. Discount was applied due to lack of activities.

  Mar 21, 2025 · Rae Sunshine

• Birthday girl had a great time. Quite the daredevil at 5 years old. But you do need an elevator for older and disabled people. We struggled to get her great aunt up the stairs.

  Apr 14, 2025 · Meta Allen

• I attended today at 10:00 AM with myself and a group of people. Unfortunately, all of the trampolines were unable to be used and under construction. I really wish that there had been some kind of notice on the website- it doesn’t feel fair to pay 27 dollars a person and then show up to “oh well!” We were still able to use the other attractions, but it’s still not worth that for the price. One of the workers was also consistently rude to us, mumbling that “if she hits her head, that’s on her” (after going down a closed slide that was left open with no indication for us not to go on it), rolling his eyes at us, and being unnecessarily rude telling us he’d kick us out for sitting on a mat that had no indication that we weren’t allowed to sit on it. When one of our party members went down the slide the wrong way (after the previous worker had no comment), he told us to stop (as within his right). When she tried to explain that we didn’t know and the previous worker didn’t say anything, he said “go off, go off” and waived her away with a disrespectful tone. We’re adults, and we’re not here to break the rules- just enjoy ourselves. But the way we were spoken to felt very unprofessional and unnecessary. Both workers on the floor were on their phone very constantly. The prices keep getting higher, the quality lower, and the extreme vibe of “I don’t care about my job and am unhappy to be here” was definitely a disappointment. Although it has fewer attractions, do yourself a favor and go to the midlothian location.

  May 20, 2025 · Annaliese Kaminski

• The staff here is exceptionally friendly! We were staying in the hotel right next door with two young children (8 and 6). We pulled into the parking lot one night just after Sky Zone had closed and of course the kids were disappointed because they wanted to go in. Two young men were getting off work closing up (a young Black man whose name I didn't get and another young man named Jarrett), they saw our kids peeking in and invited them in for a tour. They also invited us to come visit the next day, and handed us passes. The kids were so excited! We visited the next day before we left town and the kids had a blast! The place is new and clean and it's way different from our home base Sky Zone! Next time we're in town we will be sure to return.

  May 29, 2024 · A.N. Grady

• This location is clean and well-maintained, and I appreciated that it wasn’t crowded when we visited (Monday at 4 PM). The playground is fun and my kids enjoyed it, but I do wish it was larger to better accommodate the number of children that usually play there. The space inside also feels a bit limited, and for the price, I expected a few more features—like a ball pit or foam cube area, which are common in other indoor play centers. Overall, it's a decent spot, especially if you visit during off-peak hours, but I think there’s room for improvement in both size and value.

  Jun 16, 2025 · Jefferey Hicks

• Definitely one of my favorites! I love that you can participate with the kids here without feeling too “out of place.”Plenty to keep kids occupied and on site snacks and beverages to replenish their energy. Great spot to stop if you want to tire out the kids prior to going home.

  Jun 17, 2025 · Snead XO

• I have been coming here for months and everytime one thing is clear. This IS the answer to the question "what are we going to do today?"Under the leadership of AJ, the staff is friendly, helpful, and willing to ensure my time is enjoyable. Overall my experience has always left me with something to look forward to the next time. I have a large family and the center provides something for all age groups including myself. From the basketball court to the obstacles course, every where you go there's something you can jump into. They have a play area for the smaller kids that is safe and has enough seating for parents to watch the little ones have a blast. They have a few arcade machines for those down times in between jumping. This is truly a place where childhood and responsibilities can coexist and have a BLAST!.If you have kids and they have the followingsymptoms: energetic, bored easily, always want to do something, love to laugh, love activity, love to jump and have unforgettable experiences. This is the place you want them to be. Thanks to everyone there for making each visit so enjoyable!

  Mar 23, 2025 · jose cris

• My grandson and granddaughter enjoyed themselves! I had a hard time getting them to leave! 😂 This was her 1st time and we will be back soon. The staff were very professional, knowledgeable and kind to us. That means a lot! Thank you!

  May 06, 2025 · Evon Hardy

• It's a lot of chaos. But the kids are having fun. There was no toilet paper in any of the women's stalls except half a roll in one. It's random trash and food everywhere on the ground from families not cleaning up behind themselves. They have a concession stand, a designated toddler area, games kids can play, and lockers if needed. They also have large shelves to store shoes. My kids have a good time when they come. But the employees need to clean up which is hard when you have limited staff. OVERALL GREAT TIME WAS HAD... and they did have love seats for families to sit on along with table and chairs to eat concessions.

  Apr 09, 2021 · Qiana Hawkins

• It was nice not to crowded. Employees at the desk were nice and very helpful. It was not to crowded for a Saturday night. The employee helping with the party was very attentive,nice, and helpful with everything. This location is not as big as some but the kids had a lot of fun. I would take my kids back.

  Oct 07, 2023 · John Jarratt

• My 6 year old attended a birthday party here yesterday and had a great time with the birthday party guests! He says he had a ton of fun and was very tired after coming home.Unfortunately, he developed a red and mucus-filled eye that evening. My husband took him to the Dr. this morning and he has a confirmed case of pink eye. Since my 6 year has been at home since last Wednesday due to inclement weather, I am confident that he got pink eye while being here.

  Feb 24, 2025 · Elizabeth Eagle

• Visited with a few families and kids. There were too many people in the play area, so we decided to let only the kids play. Kids enjoyed the entire trip. Friendly and prompt staff. The air inside was a little damp and has a slight stench and some of the play area dint have enough separation. We went on a Saturday evening (around 3) that might have contributed to the crowd.

  Jan 14, 2023 · Jose Martin

• We have visited this Skyzone often over the years and the staff has always been friendly to both of my sons. It is not as big as the Short Pump location, but that actually works in it's favor in some ways and it does have some different attractions. We are very pleased coming here!

  Mar 05, 2025 · John Sutton

• We booked our daughters 4th birthday party here sight unseen. I had concerns after reading the reviews but she was so excited I figured we take the chance. I am so glad we did!! The facility was clean, the staff was so helpful, and all the kids had a blast. Some areas could use some upgrades or maintenance but nothing terrible. My only issue was the area where we had the party was small and right near the check in desk so we kept blocking traffic. To note - we booked the tables rather than a party room because we wanted to have the space the whole time. We've already been asked 10+ times when we are going back.

  Nov 21, 2024 · Carrie Cauthorne

• Me and daughter came in on a school day and the customer service there absolute best. Especially ms Eliza I think that's it, anyhow great location.ice cream was delicious. Water bottles was cold and good. My daughter had a good time. The guy on the slides was so funny and nice and explained to us how to use the mats the proper way. Thank for a good time, see you guys next time....

  May 14, 2025 · Meghan Porter

• This place is completely unsafe and unsanitary. The bathrooms are terrible as well. I mean doors off stalls and all! There’s no supervision, the teenagers literally take over the dodgeball, foam pit, basketball area the free jump space. Even some areas they had open were partially open. So the just roped off what couldn’t be used. Because there was no supervision, the kids would use the broken areas anyway. This establishment is also under construction so you lose 3-4 areas because of it. It takes an hour and a half to get your complete order (pizza and wings). Our drinks literally had chlorine in them and they looked at us like they were confused to only finally be told that there was some pipe burst that happened and that caused CO2 to get in our drinks… Someone is definitely paying the health department for them to get a 93 scoring on that kitchen because it was completely atrocious and unclean. Cleaning chemicals were left on the tables where families eat and sit. Teenagers were left roaming empty party rooms… I know because they kept accidentally going in ours. There was no supervision on the behalf of staff there. I do not recommend going to this establishment until you see that they have done better. This place is unacceptable for patrons.

  Apr 27, 2025 · Tiana White

• My kids were here for a sports clinic. When I arrived I immediately noticed a layer of dirt on the entire place. I saw foam pits with nasty dirty foam. Nasty dirty balls. This is pink eye waiting to happen to a concerned mother. There were attractions down. The kitchen didn’t look clean enough to feed an animal let alone a child. There was dirt and trash inside the ice cream cooler. The arcade was nice and the kids enjoy the trampolines but a thorough cleaning should fix the issue. I’ve also smelled sewage near the kitchen. Overall the place is a little bit run down. Besides the trampolines it’s not a comfortable place to be.

  Jan 30, 2025 · Cherokee Rose

• I've been to Sky Zone several times with my kids and used to really enjoy the experience, but unfortunately, our last couple of visits have been very disappointing. The facility doesn’t seem to be maintained the way it once was—most noticeably, the floors were dirty, which is not only unpleasant but also a safety concern.The snack stand was another frustration. It was closed for random stretches with no explanation, making it hard to get food or drinks when the kids needed a break. On top of that, when we finally did get drinks, they were served with no ice—and then we were charged almost $5 just for a cup of ice. That felt unreasonable. The young man said it was for the cup. I would have just told him to put the ice in the cup he just gave me if I knew he was going to charge this much. Also, the soda machine on the outside of the stand has not worked the last few times we have been in.Check-in was disorganized with long lines and minimal effort to keep things moving efficiently. What really stood out, though, was the lack of staff engagement. Several employees were just standing around chatting, clearly not paying attention to what was going on. There didn't seem to be any management presence at all to guide or support them. The whole atmosphere felt chaotic and unprofessional.Sky Zone used to be a fun, easy outing for families, but sadly, it’s gone downhill. I really hope they take some steps to improve the cleanliness, organization, and customer service soon.

  Apr 11, 2025 · Tina Jordan

• The customer service here is phenomenal! Awesome team work. Attentive staff. I love going to a business and seeing the staff working together. The pizza machine was down, I was offered a refund plus given two 400 credit game cards. The power went out very briefly, I was given two 60 min jump passes. Wow. Above and beyond! Plus the district consultant was here and he had no problem cleaning up an ice cream spill from my son. He then gave my son a free Spiderman ice cream. I'm just overall impressed by this location! Thank yall!

  Jun 05, 2025 · Jennifer Clark

• I had an amazing time at SkyZone for my daughter’s 5th birthday! I definitely want to give a shout out to Shannon who was the manager on duty and Gavin who was our party coordinator. They were awesome and I hope they are told about this! I appreciate the attentiveness, empathy, and kindness that was shown to myself and my entire group! We will definitely be planning another party there! Thank you again for everything!

  Apr 27, 2025 · Lyndsey Robinson

• Sky Zone is super fun, and there is more to do than I expected! The park accommodates children of all ages from what I could see. There are also employees carefully monitoring each play zone to make sure it's not over-crowed. I assume its to keep the older children from landing on smaller kids. There is also a concession area with pizza, beverages, and water, birthday party rooms, interactive play areas, claw machines, and a photo booth. There is storage for your shoes, or you can rent a locker for 8.00. We bought the hour-thirty minutes play pass, which is more than enough time to enjoy the park. Great place to take your children and just let them run wild!

  Feb 01, 2025 · Courtney Cooks

• I waited to post a review after I sent one to the sky zone email contact but after two months and no response I think it's time.This is an honest review of the place and the visitors of the place. I think as parents and as a society we can do better to preserve places we go to get our children to socialize and exercise in safe ways.I love the concept of the place and overall it is in good shape. We started going early last year and the cleanliness and play structures have been deteriorating in our last few visits. Foam pits and foam blocks are packed with lost socks and carved out shapes from kids that are not being supervised. The front door is full of waste and dropped objects, getting increased by the long weekend traffic.Play areas are clean enough but the last two times we have used the restrooms they are pretty smelly and overflood with paper. Again, this is a joint effort of our education and the facility supervising that heavy traffic areas are in good shape, mostly for small children.We will be using our membership a lot this summer so I hope you can address these concerns moving forward.

  Apr 21, 2025 · Mariana Gruschow

• We celebrated my daughter’s 7th birthday here and it was a great experience. Our host, Foster was great and so very helpful. He communicated very well at every step. The entire staff in general was great and super friendly. No complaints!!

  May 18, 2025 · Sandrea McAlpine

• Another great visit! The staff is always amazing & attentive the little ones! Special shout out to Tatiana for being so sweet to my niece who dropped her icy & was pretty sad about the mess and her drink. Thanks for being so kind to her, you made our visit another success story!

  Jun 04, 2025 · Corrie Spigner

• Truthfully would give this trampoline park a zero if I could. Please do not make the mistake of coming here. If I would have known they police you and completely taunt you for helping your child do anything if you’re not wearing a wristband I never would have came. I’m 32 years old….of course I’m not wanting to jump at a trampoline park. However, I do need to assist my autistic son at the trampoline park. I ended up having to purchase a wristband just to assist him and even then the policing and harassment from teenage employees with headsets continued.The manager of this place walking around making his employees tell kids what to do every five seconds should be so embarrassed. In the waver you completely sign away your rights to suing this place if anything goes wrong or your child gets hurt anyways so I’ll never understand the need for this many rules. Visited here on 6/8/25 and will never ever ever be returning. I suggest you do the same. 😊 Try any other trampoline park besides this one.

  Jun 08, 2025 · Leah Taylor

• Do Note Come Here. Go to any other trampoline park like Big AirThere are far better trampoline parks than this one, even sky zones in other locations. This particular place is very bad. First they make you buy their socks even if you already have trampoline socks.Second, the employees walk around with a type of attitude that puts tension in the air. Out of the 40 kids at the park there was only 1 person on the actual trampolines. And for good reason. They are so strict on how you can jump, which direction your allowed to jump and other ridiculous rules that aren't at any other park. The trampoline also feels weak . You are better off just going to Big air, or Defy, or even Sky Zone Gastonia. At least jumping will be fun and there are more things to do. I will never be back here. My son spent almost the whole time swinging which was about the best thing to do here...don't waste your money. Oh and the price over the phone is wrong, it's not $20 it's $26.99 which is literally $3 more than Bur Air and Big air has way more space and things to do

  Dec 26, 2024 · Julius Rowe

• My experience Here was terrible. Upon arrival, I was attempting to get a locker, the locker took my money, I called for help a manger came over, said she was about to grab me something (don’t know what) to help fix my issue. I stayed at the locker for 15 mins as I watched her help other people, she never came back, I gave up on the locker. Secondly I’m not a cheap person I know a business Is a business but having to pay $30 for a 1 year old & them only having a corner area for little kids is crazy. If I’m paying full price for my 1 year old they should be able to have a designated place all over the building. There is no structure whatsoever, I had to stand in the admission line to order from the concession stand because I had tap pay, they helped everyone else who were checking in before taking my order… this place is over priced & not structured… also all menu items are not available, for example pizza… the bathrooms are disgusting!!! If you know kids are going to be in and out the bathroom in jump socks, they need to be wiped and swept many times throughout the day!Only good thing was the socks, they are super cute!

  Mar 03, 2025 · Christaysha Starr

• Don’t bring little kids here. The big black girl monitoring one of the sections will make 4-5 little kids leave a section so 2 big kids can jump, but they don’t say anything when the big kids run through the rest of the whole park. Main manager is sympathetic, but no one else seems to care about the job. Place is also really dirty and I’ve never seen anyone sanitize anything here in the month that we’ve been coming here. Definitely canceling the membership for the family.

  Mar 31, 2025 · Jedidiah Balbuena

• I’ve been to this Skyzone several times in the last few months with the child I babysit. The general manager (I didn’t catch his name but he’s a tall thin guy with glasses) is always extremely helpful and attentive to the kids and families jumping. He’s never hiding in an office or behind the desk… he is constantly walking around to ensure quality and that everyone is good. Places like this can so easily become unpleasant, gross, and have rude staff — not here. It’s well kept and the staff are so friendly and make sure the kids are playing nice. I will always come to this Skyzone over other trampoline parks just because of the great staff!

  May 17, 2025 · Sara Hornung

• Here’s the thing……This place is pretty cool for a birthday party. We had our granddaughter’s birthday party here a few years ago and she loved it. We decided to take her again for just a fun day out and herein lies the problem.For myself, my husband and our granddaughter, the entrance fee was >$85. That price included their magical socks because…..well…..you need magical socks to jump on a trampoline. Not to mention that this fee is for about 2hrs of jumping.But you’re not ready to jump your heart out just yet. Unless you want to lose all of your personal items to the land of the unknown, you need to put your personal items in a locker….which you have to pay for as well. Granted it’s only .25 but it’s the principal!Now that you’ve been jumping for an hour or so you’re thirsty and/or hungry but first, you need to pay to get back into your locker to get your wallet to now pay for food.Fun outing but to literally nickel and dime you for every single thing is outrageous.

  Jun 15, 2025 · Larunatta B

• We have been coming to sky zone for years, but in the last year or so we have been having the BEST experiences there. The manager has been incredible and the staff she has hired have made our visits so fun and memorable. My kids have the best time there in part because of the playful, kind, and happy staff. We will likely be getting a membership because we enjoy it so much!

  Jun 10, 2025 · Geena Hall

• A lady manager not sure in name spelling but is completely rude and a childish woman. Not only did the individual Called my phone about a review I never made considering this is my account. When trying to explain confusion she acted like a complete teenager,lacks professionalism, lacks communication skills and proficiency in customer service skills. This is supposed to be an event manager mind you. Food is just nasty…If you’d like service for a party without ignorance or drama this isn’t the place to be however if you need a cheap place to tire out your child by all means. Will provide photo proof of this as well because the owner and this manager are very close to the point she is able to get away with her behavior.

  May 13, 2025 · Justina Arnold-williams

• I love this skyzone! Great place for kids and teens of all ages! I would recommend the monthly membership if you visit often!

  Sep 17, 2024 · Millie Scout Harris Perin

• If I could give it ZERO stars I would!!! It’s my son’s 7th birthday and we brought an ice cream cake in with us (never had an issue before this here or any other trampoline place). Do you know the manager told me it’s a $50 cake fee to light a cake that I brought! I asked the manager MYESHA (who at one point refused to give me her name so I had to ask another employee) can I see the policy where this is stated and she said she can only see this fee online on her system. I asked for her supervisor’s name to speak with him and she refused to give me any information to help resolve my issue and proceeded to close the door as I was speaking. Let me mention that she had an office full of her kids, so unprofessional. She’s lucky I’m on a different path in life right now and I’m going to leave it at that! SAVE YOUR MONEY & GO TO URBAN AIR!!!!!I SAID WHAT U SAID! Don’t charge a cake fee if you don’t even provide cakes to begin with. Urban air is cleaner, more attractions for kids and the staff doesn’t follow you around nit picking with adults who want to monitor their children while they jump!

  May 06, 2025 · Kamia Alston

• Extremely reasonably priced! Also, when my son got hurt they were so kind and attentive making sure we had ice and such. I really enjoyed how I got to jump for free with my daughter who is under five.

  Feb 02, 2025 · Stephanie Stuart

• The place is falling apart pretty fast, seems no one is doing maintenance to items. Hate to see what's all at the bottom of the foam pit at the rock wall. How about taking all the foam out once a week and cleaning it so the kids don't get hurt by objects in it. I don't have any plans to return, 2 others in town.

  Feb 14, 2025 · David G.

• I recently hosted my daughter's birthday party at Sky Zone Trampoline Park, and it was an absolute blast! The experience was exceptional from start to finish, and here's why:Sky Zone offers fantastic prices for birthday parties, making it not only a memorable experience but also a budget-friendly choice for parents. The party package we chose included everything we needed, and it didn't break the bank.What truly made the day special was the attention to detail and personalized service from the staff. They went above and beyond to ensure my daughter had an unforgettable day. From coordinating activities to keeping the kids engaged, they made the celebration stress-free for us parents.Now, let's talk about the food. The pizza they served was not only sizeable but surprisingly delicious. It's not always easy to find good pizza at a trampoline park, but Sky Zone's pizza was a hit with the kids and adults alike.In summary, Sky Zone Trampoline Park exceeded our expectations for a birthday party venue. Great prices, attentive staff, and tasty pizza made it a day to remember. Highly recommended!#SkyZoneBirthdayParty #MemorableMoments #AffordableFun #KidApproved #SpecialDay #PartyAtSkyZone #TastyPizza #BirthdayBash #HappyKids #StressFreeCelebration 🎂🎉🍕🤸‍♂️

  Oct 28, 2023 · Jacob Dattage

• I was surprised at how clean this place was. Came on the weekend. And it was not crowded. A cool place to take the kids. The wife and I enjoyed video games as well.

  Jun 04, 2024 · joey jacobs

• Had my Grandsons Birthday party here. It was clean, service was good, food was good, and perfect for a birthday. Grandson had a blast. We loved the recliners and big screen TV’s.

  Apr 06, 2025 · Paula Carnell

• I’ve been to this location on several occasions, and each time that I have went, there has been an employee there with long hair that always has on dirty clothes, he works around the food and never pulls his hair back so I do not order food there, and several others have really bad body odor. There was a young man there named Malachi and he was super sweet and always looks clean, he’s no longer there so I probably won’t be back either. I enjoyed going there and letting my daughter jump and enjoy herself and Malachi and his sister as I was told the employee Diamond was, always made sure my child was safe and had a great time. It’s a shame that they let the good employees go and keep the ones that deserve to be gone. And they really should think about investing in better equipment and attractions. Fun City definitely has been better to us lately.

  Mar 13, 2025 · Keyshia Williams

• I will not take my children back to sky zone. My children had on sock with the grips on the bottom from fun city but I was told I had to buy their socks. After I paid for the socks my kids basically already had on, I noticed other kids With socks on from launch and fun city just like my kids had….. now I find it mighty strange how I had to buy socks from them but the other kids were able to wear the socks they had on which did not come from sky zone. Definitely believe this was dealing with our color. I asked the owner, why was it OK for the other kids to wear their socks but my kids couldn’t? He just had a blank look on his face with not much to say. We definitely will not be going back, it was very boring and the employees just stood around talking to each other.

  Mar 18, 2025 · N.G M

• My kiddos loved it. I town visiting my Aunt and she brought them here. I showed up as a surprise coming from work. Staff was super supportive and even helped with the subterfuge. Now thats above and beyond service. Cool glow lights, lots of activities and games. I Wil definitely bring them back! Oh and see my Aunt.

  Jul 13, 2024 · Winston Williams

• Fantastic indoor fun for kids! Sky Zone is by far the best trampoline park in the Montgomery area—clean, safe, and full of energy. A great place for kids to stay active and have a blast, rain or shine!

  Apr 24, 2025 · Ashraf Hijaz

• Only giving a three because my nephew enjoyed it. It is pure chaos, no structure and the staff with the exception of one lady could care less about protecting the children. The Dodge ball area needs to close. There was a grown man throwing balls at children making them cry. The staff allowed it. Please parents always stay there with your children.

  Apr 03, 2025 · 100 Real

• Sky Zone Trampoline Park: a magical land where adults try to recapture their youth and children transform into screaming, sweaty pinballs.I went with a group of friends, confident in my athletic prowess. Five minutes in, I learned that trampolines are less “bouncy fun” and more “reckless chaos launchers.” I attempted a front flip, landed like a sack of potatoes, and immediately questioned every decision that led me to this moment.The kids? Oh, they’re terrifying. They bounce with no regard for physics, safety, or human life. One zipped past me, did a backflip, dabbed midair, and disappeared into the foam pit like a caffeinated ninja.Highlights:✅ Dodgeball arena where I was pelted by 8-year-olds with the accuracy of Navy SEALs.✅ Foam pit that felt like quicksand—took me 12 minutes, 2 strangers’ hands, and a staff member with a pole to get out.✅ That one friend who tried the basketball dunk and ended up flying sideways into the safety net.The staff is friendly, the snacks are overpriced, and the adrenaline is free. You will wake up the next day feeling muscles you didn’t know existed.Pro tip: Stretch first. Bring water. Update your will.Would I go again? Absolutely. But next time I’m bringing knee pads, an ice pack, and maybe a lawyer.

  May 09, 2025 · The Doctor

• My granddaughters had an absolute blast there. They jumped on the different trampolines, swung on the ropes, dropped down in the foam pits, and laughed the entire time‼️

  Mar 05, 2025 · Yumeako

• Great friendly staff ,a little pricey but great event for the little ones and if the big ones wanna pay 26 for a few hours of jumping get on out there but I'm gonna chill and eat!!!! Happy birthday Declan 🎉

  Jun 17, 2025 · Christina Morgan

• We recently visited Sky Zone, and I have to give a huge shoutout to Azariyah, one of the team members, for her outstanding customer service. From the moment we arrived, she went above and beyond to make sure our boys had the best time possible.She was friendly, patient, and incredibly helpful, answering all our questions, making sure everything ran smoothly, and genuinely caring that the kids were having fun. Her positive energy and professionalism truly stood out and made our experience even better.It’s rare to see someone so dedicated and kind in a fast-paced environment like this, and I hope Sky Zone knows what a gem they have in her. Thank you, Azariyah, for making our visit so memorable!

  May 17, 2025 · Emily Winkeler

• This place is a ripoff. No numbers on website to speak to someone if you have a problem. No BBB ACCREDITATION. If you try to message them you are speaking to a bot. No way to cancel memberships. I took my card off my account and they still charged me. They send no receipts of contract interactions, your word against their word. At your own risk, lord forbid if someone gets hurt, you are on your own

  Mar 02, 2025 · Tonya Banks

• Always love it. Defy or Skyzone. Membership for the past 4yrs! The construction is a little much recently. Too much shut down during it. They should provide discounts for members when 1/2 place is closed off. I won't renew if it continues

  Mar 30, 2025 · Nadia Stephan

• I was visiting with my family and wanted to bring my kids to do something fun and burn their energy. Skyzone popped up and we decided to try it out. I must say that the place was nice. My kids had a blast. The layout was good and place was clean. There is plenty of seating in the play area which was great. Staff was friendly and knowledgeable. We will visit again.

  Nov 05, 2024 · Mickster

• I really like the remodel. There’s a lot more for my kids to do and they had a blast! I wish there was a way to quiet the music in the cafe. The speaker is blaring so loud I can hear it thru my noise canceling headphones phones. I would absolutely bring my kids more often if there was a quieter section to work.

  Jun 23, 2025 · Sara Nelson

• Great staff at check in. Friendly and helpful, every time. They maintain order but also aren’t complete sticklers with the rules. It can get wild in there but they do a good job controlling it. Don’t usually go on the weekends because it’s too busy (track out kid) but the one time we did, they controlled it well. We have a parent/kid jump pass. My wife can jump but I can’t. They allow us to both go in and even one time let my near adult child (17) jump as the ‘parent’ on the pass. Knowing I can’t jump (back surgery) it was nice that they realized I’m paying but not using it and allowing my daughter to jump with her younger brother in my place. Overall the pass is worth it if you go at least twice a month.

  May 13, 2025 · Tyler J

• This place is truly the best place to take your kid to get all the energy out of them, the food here is amazing the pretzel bites and churros we got were pipping hot and so fresh truly it was amazing and the staff are always watching and keeping the kids safe as well as friendly.

  May 28, 2025 · Maria Pio Naidoo

• Fun place for the family. Kids play and parents hang out and snack watch or 3v2n use the massage chairs. We got the monthly membership so the kids can come any day for 2hr jump time. Clean location. Nice staff. Yummy snacks.

  Jun 07, 2025 · Cecilia L

• The place overall was clean and nice, but the staff is rude! The obstacle course area was behind cleaned during open hours, which is ridiculous, and they would not let us in. After 1 hour they were still cleaning and taking their time when I asked the manager why I can't go in. He said we can go, and they are just cleaning. I told him they kept telling us that we can't go in. We paid allot for the whole area, and they seem to just do whatever they feel like.

  Jun 16, 2025 · Leora Greenhaus

• Come earlier in the day where it’s more people. Towards the end of the day it gets more ratchet. Employees are playing rap music from their personal phones. Then lying and saying it’s the radio. Fries and chicken taste horrible so stick to icees and premade pizza. Will definitely visit another place instead

  Jun 17, 2025 · Nic L

• They are thiefs. My daughter chose to have her party there but had to leave without any shoes on because someone saw her come in with Yeezy slides and took them. There were 13 other pairs of shoes on the rack but when it was time to leave hers were missing.I asked to review footage from a camera sitting right in front of the rack but was denied. Two employees said they reviewed the footage but amazingly saw nothing suspicious. They rather tried to point to a child within our group who I watched leave and only left with his belongings.Although the waiver supposedly releases them from liability, unless I'm afforded the chance to see the video myself, I'm left to conclude it was an inside job and not a random customer.

  Jun 15, 2025 · Tiffany Hudson

• I came and brought my 2 boys. Had gift cards for sky zone and when I went to give them to the guy to pay. He said they don't except gift cards even though it was bought for this place. They had grip socks already, but they said I had to pay for new ones when the ones they had on where fine. Never coming back again.

  Apr 15, 2025 · Megan Barbee

• This was my first time taking my grandkids to sky zone and I was disappointed. I’m not sure what I expected but I was sure it had more to offer. Little did I know…it did not. It would’ve been nice to see them play games for tickets to get prizes. I cafe to eat in would have been nice. The kids were limited to jumping around and for the price of almost $40 per child left me speechless after we left. Never again…Exhilerate in Savannah wins hands down!!!!

  Apr 29, 2025 · Belinda Lewis

• Fun for the kids. Well supervised and not too crowded! Fun to beat the summer heat! Had some fake dipping dots to cool off as well!

  Jun 26, 2025 · Jenn Collins

• We had my son’s 5th birthday party here and we can’t say enough how great it was! The manager, party host, and staff were very attentive to our needs and made the process incredibly smooth and easy. The cleanliness of the facility is top notch and the environment is phenomenal. I would recommend 10/10. Awesome place and don’t hesitate to have your party here!

  Mar 08, 2025 · Ciara Weese

• This a very good trampoline park. They used to Defy before and now under Sky Zone.Lots of play area and activities to engage. Friendly staff. I have been to very many sky zones and trampoline park. Compared to other places, staff here are very reasonable when they guide jumpers.Food items can be expensive. Massage chairs are also expensive but a luxury to indulge 😁They conduct tug of war play often. This can be very fun. Very tall slide and foam pits are fun too.

  Jan 03, 2025 · Anand Hariharan

• We bought a membership pass for the summer and that's one of the best things I could have done for my 11 yr old son. Some days it's too hot to play outside, so we come here. He always finds a friend or two, and the employees are helpful and friendly. They work well with the children while conducting dodgeball and basketball games. I'm so glad that i was advised about the value of the pass!

  Jun 18, 2025 · Q Colbert

• Great little place in Myrtle Beach. You can pay for 90 minutes or spend $7 more for all day. Plenty of trampolines for everyone. Trampolines were solid with no exposed springs. Plenty of padding throughout the area. Also have a stunt area with a padded area to practice your flips and tricks. Obstacle course and a trampoline basketball for the older kids. Also, if you don't want to play, you don't have to pay to hang out and watch your kids play. Well worth the money...

  Jun 24, 2025 · Jeff Walters

• Noah at the concession stand is AWESOME!! We love sky zone for the basketball area but Noah makes it 100000 times better. Great personality and hard worker. My boys look forward to seeing him everytime we come up here. He needs a huge raise.

  Apr 27, 2025 · Stephannie Massi

• They need people on the floor watching kids. I was there today for a birthday party. I saw three people on the floor. They were doing a great job. But they needed more people out there. I had to help a woman get out of one of them. So when I was helping her. No one worked here didn't help or walk around to see if anyone needed help. They need too.

  Jun 15, 2025 · barbara hoffman

• Saturday April 5th me and a group of my family visited the trampoline park(not our first time there as we are locals). My 3 year old son went to go on the blow up obstacle course and when he jumped onto it he fell through the air up pad, he was underneath pad hanging by his foot, when my husband pulled him up by his leg we noticed he had hit his head on something underneath and had a gash on the back of his head. Customers in the area seen is frantic andassisted us in getting paper towels to control bleeding and getting management to us before leaving to head to the ER. Management did an incident report and got all of our info and was told he would call to check on my son the next day (have yet to hear anything Monday 4/7). My son ended up getting two staples. I am not happy with the situation of him getting injured due to their faulty equipment. Staff are nice but they clearly need some updating if that is happening. My mom watched the workers go over and reattach it and try to cover up the issue for it to continue happening to someone else. Do not recommend i will not be going back there!

  Apr 07, 2025 · Amber Fulwood

• We just celebrated our daughter's birthday at Sky Zone. Our experience was very easy from booking to the actual setup for the party.I want to especially give a shout out to Gia, who worked really hard to make my daughter's birthday party special. I didn't know what to expect and she made out experience so easy and painless. From setting things up, to serving drinks and food to the children and adults alike. Outstanding customer service by this young lady.If a manager is reading this, you need to give her a raise and know that you have a gem of an employee!Regarding the facility, it is always a fun place for the kids to go burn off some energy and have a wonderful time.

  Apr 28, 2025 · Art Barrera

• It is much appreciated that this place opens up at 9 because us toddler moms need indoor places to go in this summer heat and winter breezes. They recently added some toys for those young ones which is literally the only thing I thought it was missing. Is it permanent? It seems to be so mamas take advantage of the area for your littles.We have a membership and go weekly during the weekdays because I already know weekends are probably insane. The workers are very kind.

  Feb 14, 2025 · Aisha R.

• My boys had a blast today, and the staff were very friendly! There were a couple of times the kids got a little too rowdy, though, and no one was going to do anything... I had to step in and make sure to calm them down once, so no one else got hurt. However, I think a younger boy may have been knocked out for about 30 seconds after an accident in the giant ball pit... I'm still not entirely sure whether or not he was faking it, as kids sometimes do... But when it looked like he woke back up, he looked hurt... I asked him, and he said he was ok... I just can't help but think it could've been worse! Maybe just a tad bit more attention to safety concerns. I did notice staff get after some kids, including my own, that were laying down in the dodgeball area, though, so they were at least somewhat attentive! I appreciate that I at least saw the effort there!

  Jun 20, 2025 · Sondra Neihart

• Overall a great place! Recommend getting the membership if you plan on going more than once. I’ve been to many indoor trampoline parks and this sky zone is clean and offers various styles of trampolines and activities. It would be awesome if there was more indoor playground styles. But they do well with the space they have

  May 29, 2025 · Jaclyn Kliest

• My God children from NY loved it and the little cried because she was not ready to go!

  Apr 18, 2025 · Michelle McMillian

• One of my son's friends had a birthday party here, we were both surprised at how big it was inside. My son had a great time, but do expect their to be a crowd, especially on weekends. Overall a good place for kids.

  Apr 09, 2025 · Dameon Gibbs

• If my son could live here, he would. We try to take him multiple times and year, and it’s the place he picks for his birthday each time. He and his friends always have fun running around, and typically wore out when it’s time to leave. They have several claw machines, arcade machines, picture booths, snack machines, and of course the trampoline park including multiple levels. Tons of fun and always enjoy going.

  Jun 11, 2025 · Courtney Sibley

• Awesome! My kids love love love to go here. We got one of the memberships which was only $5 more than one visit. Seems like a no-brainer to me. The membership allows you to come every day for a month. So, we ended up coming about 7 more times. The glow night is really fun, a little crowded, but worth it. We went on a Wednesday night and were the only ones there. The same visit, I lost my cell phone and the employees turned down the music and helped us find it. P.s. just don't take your phone in there. Lol Side note, the arcade has a claw machine with all types of ducks and it's a guaranteed win. So, if you're like me and have a little one that doesn't usually win on those, this will turn it around and really make everyone feel special. I know it's just a little duck, but it's so much more than that. Thank you sky zone!! You rock!

  May 15, 2025 · Emily Armstrong

• Live within 15 minutes. Bought a monthly membership for kids for summer break. Saves money bc we got multiple times a week . Very fun for them. Air conditioned. Benches, tables/chairs for parents.

  Jun 21, 2025 · TheInvisibleSwordsman 1

• Oh my goodness! I took my daughter and her children to the Skyzone Trampoline Park yesterday! They absolutely loved it! My other 2 Grandchildren were also there! It was so cool!!! There is so much to do and everyone I saw was smiling and laughing and just having a great time! We are definitely going to come here everytime my grandchildren come to visit!

  Jul 20, 2023 · Kelly Webb

• We bought the monthly membership for our teen boys because they love coming here so much! We love the no wait in line benefit! They are all so kind and helpful here! Our kids favorites are the basketball area and the dodgeball area!

  Apr 15, 2025 · Brittany M

• Sky zone is. So much fun there is so much fun things to do

  Jan 11, 2025 · Mia Pirl

• not even open yet. sfedQZDVBAFsdvSVF C

  Feb 15, 2025 · Samuel Harriger

• I visited SkyZone Gaithersburg with my son on yesterday (March 22nd), expecting a fun and safe experience. Instead, it turned into a complete nightmare. While jumping, I suddenly fell into a HUGE gap between the trampoline and the supposed safety padding. My leg went deep into the hole and now I’m in serious pain. What was supposed to be a happy moment with my son became a huge disappointment and physical suffering.Even worse, this gap was large enough for a small child to easily fall through – thankfully, that didn’t happen, but it could have been tragic.The staff? Completely unprofessional. The people who are supposed to supervise the kids spent most of their time on their phones or chatting with each other, completely ignoring what was happening around them.As for the bathrooms – they were absolutely disgusting, with an unbearable smell. One of the worst I’ve ever seen.After this terrible experience, I will NEVER return, and I absolutely DO NOT recommend the SkyZone Gaithersburg location to anyone.

  Mar 23, 2025 · lucas gabriel

• Not exactly the cleanest or best maintained location, but was plenty fun regardless. I had to help some kids out myself, especially around the foam cubes by the Sky Tower steps since staff was not always around. The arcade machines are money eaters, as per usual. The motion sensor games were free and fun, but getting a spot was pure anarchy

  Feb 23, 2025 · Anthony

• I had my little ones birthday party there and not only did they have fun but the gentleman in charge of our group did an immaculate job. Akosa went above and beyond, was very helpful with the launch, helped me with decorating the room and he was the entertainment. The kids were captivated by his stories and he was great at including everyone. Bravo!

  Apr 06, 2025 · Kiamehr Ahmadi

• TOOK MY SON HERE FOR A FUN DAY. IT WAS ALL FUN UNTIL HE WENT TO PLAY BASKETBALL. THE PLAYERS WERE ALL PLAYING AND HE PASSED THE BALL AND FELL BACK ON SOME METAL CRATE AND CUT HIS ELBOW. IT'S A NET THERE BUT THAT DIDN'T HELP. I ADVISE THE STAFF AT THE FRONT AND ALSO ASKED FOR A BANDAID. I ASKED THEM WHY WAS IT THERE WERE THE KIDS ARE PLAYING BASKETBALL. I WAS JUST TOLD OH OK WE'LL LOOK AT IT AND SEE ABOUT MOVING IT. NEVER ASKED IF MY SON WAS OK.

  May 18, 2025 · Kee

• It’s really dirty and grimy… literally.They could at least clean it. The bottom of their orange socks turn black after a 90 min session.The other location is a little better but not by much.They have a cafe with basic snacks and ice creams.The staff are mostly high school kids and the ones we interacted with were nice enough.The restrooms are really bad as well. Needs a lot of attention especially on busy days.There are a few play area options, the trampoline and slide being the favourites.If they clean the sections it would be a great place for kids to burn off some energy.Parking is ok as it’s an industrial area with lots of space.

  Jul 13, 2024 · beyondTabu

• Our first visit was for my children's classmate's birthday. Such a fun environment. Plenty of seating areas for those "non-jumpers". Love the balcony view. Be prepared, the snacks are a little pricey- it was $8 for a small bag of Cheese-Its and a bottle of Pepsi. Would visit again.

  Mar 19, 2025 · 5foot 2view

• I was overwhelmed by what I found compared to what I expected. Took my grandkids to tire the out, and they had a blast.

  Jun 09, 2025 · Kevin Cole

• I took my two kiddos this morning (10 and 8) with their friends, 6 kids total, they all had such a great time! The manager (man with a collard shirt so I'm assuming that) and other staff went above and beyond to make sure they all had fun! The place was clean and it wasn't crowded at all! We will all be back for sure! THANKS AGAIN

  Mar 10, 2025 · Jena Ivey

• Variety of spaces/obstacles for all ages and adventure levels. Though a large place, they don't overcrowd like many other trampoline parks, which is great for the kids. They offer an array of snacks and drinks as well. Highly recommend!

  Apr 09, 2025 · Michelle Gandy

• We loved the new renovations from defy to sky zone. So much to do, more activities than flip and fly. To use the zip line you have to jump out about 3 feet to grab the handle bars. My kids were unable to try. (I'm 5'2 and was unable to reach them.) The slide was a favorite feature and the basketball hoops. My kids chose to build blocks the majority of the time and found some kind children to play with. The staff was awesome friendly and polite, very informative and patient. Spent $21 per kid for 90 minute time slot, plus the cost of socks.

  Mar 08, 2025 · Jessica Cannon

• Please do not take the membership deal unless you want to keep it. They will trick you into getting it and when you ask to cancel it, they wont. I purchased the membership for 3 kids in Nov of 2024 on a credit card that I barely ever use. Soon as I purchased it, I said "ok, can you please cancel it now?" So that it would last just that month because I knew I would forget to cancel it. The person at the desk verified that it would be canceled as soon as the month was up. Well... 7ish months go by and I check my credit card and there are $100s in charges. I requested a refund and they want to give me partial credit. Reference my screen shots for the rest of the scam. Shame on you guys for taking advantage of a customer like that. I guess that is the reason you pay the same price for the membership as the single day visit. So they trap you into the membership without you realizing it. I will add more info as the scam unfolds.

  Jun 28, 2025 · Zach Giuffria

• I wish there was a zero star rating. The A/C was not working, roaches on the water fountain. Concession was closed by the county, and attractions were down. We had to go next door to Dollar General for a simple bottle of water. People should not have to pay full price for that especially for the cost of a ticket…

  May 18, 2025 · Franklin Scott

• My son and I had a blast there early Wednesday morning. We had the whole place to ourselves for almost 2 hours.An employee named Devin was such a delight. He played with my son and we just had a lovely conversation.Kudos to this place!We got a membership, so we’ll be back a lot! It’s something for mommy and son to do while hubby works all day.

  Feb 05, 2025 · Nicole Rich

• Run down is an understatement….this place is disgusting. Half the attractions are roped off, concession was closed, and there was absolutely no AC 😡 imagine how sweaty and stinky a bunch of rowdy kids are with no AC 🤢 we made reservations for noon-1:30 and paid full price for our large group. We should have never been charged full price with all the closures. We had to go buy water for the kids at DG next door as there were roaches crawling on the water fountain. After reading reviews and talking with other parents this seems to be an ongoing problem that doesn’t seem to be getting resolved. If you are looking for a decent indoor facility for the kids to play, this is not it!!!

  May 18, 2025 · Theresa Holland

• My daughter’s party was all that I expected it would be and more! Zy’ahna was a phenomenal party rep! She went above and beyond for us! Skyzone Pensacola definitely stepped up their game!

  Dec 16, 2024 · Makenzie Madsen

• My 11 & 12 year old had a great time. Everything was fairly clean, including the bathrooms. The woman employee who was supervising the kids was kind.

  May 29, 2025 · Julie Bigelow

• I recently took my kids to Sky Zone Trampoline Park in Clay, NY and we had an absolute blast! There were tons of activities suitable for kids aged 5 and older. The staff was incredibly friendly and attentive, with Manager Austin going above and beyond to ensure everyone was having a great time. I would highly recommend Sky Zone Clay to anyone looking for a fun and active outing with the family for birthdays & corporate events.

  Jun 28, 2024 · Shady Ibrahim

• Had my granddaughters birthday party here. It actually exceeded my expectations. The party room was big enough for everyone to fit, the pizzas were quite good, and it included a large, nicely decorated Carvel ice cream cake. The employee assigned to our party was very attentive. He regularly checked in on us to refill the soda pitchers and see if we needed anything. He brought the pizzas and cake out at the times he said he would. Overall a very pleasant party with no prep or clean up on our part

  Jan 26, 2025 · Richard Spatari

• Happy field trip to Sky Zone!👍Fun place, safe activities~☺️❤️

  Feb 20, 2025 · Michelle P.

• My children love coming to sky zone. We like to come earlier in the day and it gets pretty packed in the afternoons.

  May 17, 2025 · Sybil M

• I had my son's birthday party here, we had 2 parties this year and the staff was so nice and the party was great. They let you bring in your own food and drinks which was great. I would bring your own food and drinks as well as order because we got there at 4 and left around 730 and they ate everything we bought and purchased. 11 year olds. It was a great time

  Mar 30, 2025 · Coni Otto of Long & Foster Real Estate

• Extremely disgusting. Everything is deflated and broken. My kids didn’t even want to get in the foam pit!! The ninja warrior part is broken. The kids slide and jungle gym is filthy and everything is broken inside. Trash pilled up inside the jungle gym. The Roof is leaking. The concession stand is dirty and always closed or doesn’t have anything. Slushy machines are broken. The staff do not clean up.

  May 23, 2025 · MSGKL

• AVOID!!! This place used to be decent. I was shocked in my last visit. It was filthy. You can see oil stains on surfaces everywhere. I couldn't find a staff member to ask a simple question and few minutes later I saw 3-4 of them walking in from their marijuana smoking break. The smell was extremely intense. How do they let them to do this in a place serving children??? The person at desk will lure you into getting a membership instead of paying overpriced tickets and tells you that you can always cancel it. Guess what happens? When you call to cancel the membership, you can only cancel through website, which doesn't work and they keep you charging. AVOID at all costs!!!

  Jun 04, 2025 · Birol Ozturk

• Fun but in disrepair and management doesn’t seem to care. We have been coming here regularly for the past two years and it continues to go downhill. On our most recent visit (December 2024), there was a rip in a trampoline, posing a serious safety issue, parts of the ninja course have holes in them and cannot be inflated, and handles have been ripped out of poles where people would pull themselves up. I brought all of this to the attention of two staff members who said it would be fixed “eventually” and when I asked if the manager was aware (I’m certain he is) they said “we don’t know where he is.” On top of that, it looks like they rarely clean this place - which has been an issue for over a year.

  Dec 31, 2024 · Erin Bakst

• The manager was extremely rude and unprofessional. Place is dirty and unkept. My children felt uncomfortable using the bathroom and there is trash all behind the stations and inside of them. Very dirty. Place has become very run down. Think we are done here. Will try a different skyzone.

  Jun 18, 2025 · K A

• This place has a plethora of different areas that are actually separated ! Depending on the age of your child, they can fully enjoy what they are interested in. This is not just a trampoline park, they have a variety of different activities! There are a few games along with food and snack. There were at least 3 birthdays while we were here and there was still plenty of space to enjoy. Bathrooms were very clean which is a huge breathe of fresh air especially for a kids place. The staff is vigilant and friendly, they are constantly monitoring and keeping everyone safe. I want to shoutout the manager Shade that was very helpful in allowing me to understand the differences between the timed tickets. I recommend getting a membership here because your kids will be begging to come back! 13/10 !!

  Jan 25, 2025 · Alexus K

• As a parent, I am extremely disappointed to hear about the treatment our children and their teachers received during a recent school trip to Sky Zone. We were told that all proper procedures were followed ahead of time: waivers were submitted online and the group arrived 20–30 minutes early for check-in, exactly as instructed.Despite this, the staff—particularly one manager—was incredibly unprofessional and disrespectful. One of our teachers was denied entry entirely after trying to help her students, simply because she raised her hand while speaking. Even after explaining that her child had a medical condition and that she needed to be present, the manager responded dismissively and even claimed to have the same condition, showing no empathy at all.What’s worse, the manager refused to listen to the teacher or the school director, turned her back during conversation, and insisted on only dealing with a parent who happened to be there. This is not how educators—who are looking after our children—should be treated.The staff also promised to add extra jump time to make up for the delayed check-in, but that promise was not honored. Our children were pulled out at the original end time, and when questioned, the staff blamed it on the time “spent arguing”—which is extremely unfair considering that time was wasted due to their own mishandling.As a parent, I expect professionalism, especially when children are involved. This situation was stressful, disrespectful, and poorly managed from beginning to end. Our kids deserved better. Sky Zone needs to take responsibility for the way this was handled and ensure it never happens again—especially to school groups who come in good faith and follow all the rules.

  Jun 27, 2025 · Deniz

• I would like to express my deep dissatisfaction with the experience my child and I had at your location on todayFrom the moment we entered the park, we felt unwelcome due to the staff’s indifferent, rude, and unprofessional attitude. My child was very excited to come, but the behavior of your employees completely ruined the experience for us.As paying customers, it is our natural right to expect a respectful, safe, and family-friendly environment. Unfortunately, the treatment we received was far from meeting this expectation. I request that your staff be properly trained and that necessary measures be taken to prevent such negative experiences from happening again

  Jun 27, 2025 · Merve İmat

• Yesterday we visited Sky Zone with our students.Unfortunately, the manager there behaved very rudely toward our group leader and one of our teachers. Additionally, we were forced to leave the area while our students still had 20 minutes of playtime remaining. This situation was very disappointing for both our students and our teachers. We expected a more professional and respectful attitude from an establishment like Sky Zone. We kindly request that you take the necessary steps to ensure this does not happen again.

  Jun 28, 2025 · Fatma OZGUN

• Not Recommended – Unprofessional and Disrespectful ExperienceOur school group had a deeply disappointing experience at Sky Zone. Despite arriving early and having all forms completed properly, the staff acted unprofessionally:• Our teacher was denied entry without valid reason.• Our principal was ignored and interrupted when trying to communicate.• The promised extra 20 minutes for check-in were not given.• Our students were unfairly shorted on their jump time.This kind of treatment towards educators and children is completely unacceptable. It ruined what should have been a positive and educational trip. Based on this experience, I do not recommend this location for school groups or anyone expecting respectful service.

  Jun 27, 2025 · Ertan Kaya

• We have come here so many times to jump, attend birthday parties and host multiple birthday parties.Jumping- we like to come early. It gets so crowded especially on the weekends. The best time to come is during the weekday. The older children run so fast that they can literally hurt (knock out) a younger child. My children love all of the activities especially the foam pit. Before they would allow 2 people to jump per square but now they are very strict. The dodge ball area is intense. Only play if you are ready to get hot. My 4 yr old had to sit it out.Parties- It’s great. I like to go so I can hang out with the moms who I haven’t seen so it’s nice to catch up. I love it when the party host brings outside food so we don’t just eat pizza that Skyzone provides.Hosting a party- we’ve hosted maybe 3 parties for my kids. They haven’t asked to go there for their bday these year which is fine. There’s always a skyzone party anyways that we attend. We’ve had great experiences with the party leaders. No complaints. It’s so easy because they set up and take down so the parents don’t really do much. Setting up and cleaning up are easy. They are very attentive during the party. They call the week of your party to go over some details with you. So far, we’ve had great experiences.They have done a lot of renovations. It’s awesome that they’ve dedicated areas for children under 6 yrs old. They really need to make sure that older children are not using it. I really want the younger children to feel safe and not get knocked out. I do miss the open area where children can just run. They’ve used the open area for more dedicated parties. Every space is taken so it feels a little tight. Before the renovation, the open space was huge!

  Jun 04, 2025 · Lani B.

• Had my kid’s birthday party at Sky Zone Springfield — it was amazing!The kids had SO much fun jumping, climbing, and playing dodgeball.Big shoutout to Justin, our party host — he was super sweet, friendly, and kept everything running smoothly!Reminder: they don’t provide birthday cakes, so be sure to bring your own.And don’t forget grip socks & book ahead, especially on weekends. Totally worth it!

  Apr 13, 2025 · Lan Nguyen

• Never again. Been here probably a half dozen times for birthday parties. Niece is over this weekend, wanted to go so I took 3 kids up there at 2pm on Sunday.Parking lot packed per usual and had to park in the back. They encourage you to park in the back, yet they don’t provide safe access to the front doors from the back. You have to walk children around a blind corner of a parking lot. They literally have the grass rear fenced off so you have to walk in the parking lot. It’s pretty ridiculous and shows how much they care before you even enter.So we get in and it’s busy, but nothing crazy and I’ve seen it much busier while at birthday parties. We get to the desk and they say they are at capacity and cannot let us do an open jump, it’s members and parties only. They then point to the sign in front of the register which compares the monthly member rate to a 2 hour jump on the weekend. Shockingly enough it’s $1 less to get the membership at a 30 day trial rate.So needless to say they won’t let you just “open jump” for 2 hours unless you give them you credit card and agree to a billing cycle that your stuck to unless you end your membership after your trial. What a joke and complete scam, screw this place.

  Mar 23, 2025 · Chris Mitchell

• Great for kids birthdays or a group of friends wanting to play. The place is huge and offers a wide variety of jump activites and swinging. There is a mini soccer field and basketball hoops as well as a steep slide. I would say it's for ages of at least 5 years and up. Save yourself time and sign the waiver online. There are several party rooms and tables that can be reserved for birthdays.

  Sep 30, 2024 · Rami Bannourah

• Great place for little and big kids to play and have fun with friends.

  Mar 07, 2025 · Albert Samperio

• Apr 20, 2025 · Rebecca Kamat

• This place used to be really nice. Now, it’s run down and borderline unsafe. It’s clear that management has invested ZERO dollars in maintaining and replacing equipment as it becomes worn and unserviceable. It wouldn’t take much to return this park to its former glory, but management has decided that saving a few bucks is more important than a reputation of quality and safety. Additionally, the staff on the floor treat customers like an annoyance. They roll their eyes if you ask to use attractions like the slide, high jump, and zipline and overuse their whistle to create the illusion of safety when the real safety risk is the overused equipment in desperate need of repair or replacement. In the lonely high note of our visit, the associate at the front desk was helpful and professional. If you choose to patronize this business, lower your expectations accordingly.

  Dec 14, 2024 · Ben Goss

• I recently visited Sky Zone, and I have to say—this place is top-notch! The staff is incredibly attentive, friendly, and well-organized, making the entire experience seamless from start to finish. They ensured safety guidelines were followed which put me at ease knowing I didn't have to helicopter parent my children, they handled everything flawlessly!The facility itself is clean, well-maintained, and offers a variety of fun activities that cater to all ages. My children had the time of their lives, jumping, laughing, and making unforgettable memories! What made the visit even better was that Sky Zone stayed open late, allowing us to squeeze in even more fun without feeling rushed.From trampoline dodgeball to freestyle jumping, every section was efficiently managed, ensuring a stress-free, energetic experience. If you're looking for an amazing outing with family, I can't recommend Sky Zone enough! Their commitment to excellent service and organization truly sets them apart.

  May 25, 2025 · Matthew Newman

• 5 years ago it was the best, now the price is high, if you want to store your stuff in the locker you have to pay. You enter and you smell an unpleasant odor, the bathrooms are dirty and the games are worn out. It used to be my family's favorite place, I paid my membership but it is NOT worth it. Very expensive for what it offers. You are going downhill.

  Feb 24, 2025 · Gogy Xoox

• This place was nice a year ago. It has gone downhill since and is now in bad shape. The foam squares are totally deteriorated which is a safety concern since they've lost the necessary cushion. The basketball hoops are broken. One isn't even bolted in. Broken equipment. My kid went to the bathroom and every stall was out of toilet paper. One of the virtual jump pads has been broken at least 7 months I know of. Water fountains are all broken as well.Update: went back again and its actually worse. I see reviews from a month ago and none of it has been addressed. One of the air bags was flat I nearly broke my leg on it. It's a piece of crap. Video board still broken. Tons of unsafe padding and exposed plywood. No one cares about this place they just take your money

  Jan 18, 2025 · russ reid

• I’ve had a membership with skyline for almost two years. Every time I took my two kids, they both would be let in. This past Saturday I took my kids and we got in no problem. Today Thursday March 20, 2025, I took my kids since it’s a slow day today and the person working the register said my son doesn’t have a membership and if he wanted to jump, I had to pay 28.99. Um that’s expensive for one day. I told the person working the register we were just there this past Saturday and I was told that today Thursday March 20, 2025 they were enforcing the rules. I would’ve appreciated a call or email related to my membership being changed. My husband called this location since he is the one that pays for it and he told me at first that no one was picking up the phone and I told him that place is empty so I’m not sure why they’re not picking up and when he spoke to someone at sky zone the person told him, “Well, we are enforcing the rules starting today.” that is so unprofessional and we are canceling our membership because of this, their lack of communication. How are you going to switch up the rules membership from night to day? Makes no sense.

  Mar 20, 2025 · Leslie A

• My son and I both won stuffed animals and had a great time. If we lived here we would definitely come back. Loved the observation balcony for parents

  Jun 01, 2025 · Jessie

• My grandsons had a great time for their 6th birthday. The staff was friendly and helpful with the kids. Heavenly was especially nice and played with the kids. Tanya Finney

  Mar 28, 2025 · Tiana Finney

• The staff was very attentive. They were very knowledgeable of what this establishment had to offer. Melanie was a great host and she made sure she took good care of our party. Thank you Melanie.

  Jun 28, 2025 · Mahalia Thompson

• Sky Zone Bowie exceeded all expectations! With a plethora of trampoline activities, from dodgeball to freestyle jumping, there's never a dull moment. The facility is well-maintained and the staff are incredibly friendly and attentive. The highlight was definitely the well-organized birthday party we attended – everything ran smoothly, from check-in to activities to food service. Highly recommend for a fun-filled day out!

  Mar 02, 2024 · T B

• My grandson had a ball. This was our Spring break outing. Fun, fun, fun. Loved 😍 it. Clean, the activity watchers of the children and the other young staff were very friendly, knowledgeable and helpful. This was our first time at the Sky Zone, and I was impressed. Yes...yes... we will be back soon.

  Apr 16, 2022 · Yvonne Simmons

• We are from out of state and visiting family. We brought our son and daughter here since it’s been raining and needed something fun for them to do. Dani was working the foam zone and was ABSOLUTELY AMAZING with all the kids in this section. She was playing with all of them and so friendly-even made a point to remember their names. It was great to see her interacting with all the kids-my kids loved her! Thank you Dani for giving them the BEST experience! 🩷👏🏼💙

  Jun 17, 2025 · Destiney Dangerfield

• Great experience!! Place has been renovated and looks good. The staff were attentive and nice. They played games with the kids at the freestyle court and overall just made it fun. Food was surprisingly good as well for a trampoline park. I would 100% recommend. We also went during glow which was pretty cool .

  May 26, 2025 · 2livekob

• Such a great experience! Took my son and daughter for my daughters birthday. She turned 8. We weren't there with an actual birthday party booking or anything, but she heard the announcement come on that someone else was having a birthday and I could see that she was just green with envy. So I went out to the lobby and tracked down who to ask for a birthday announcement. The girls behind the event counter were so lovely and kind and immediately were like "no problem, we can do that!" Sure enough, about 45 seconds later, there comes her announcement, and she was just beaming ear to ear. I appreciate the kindness to make a little girl's day even without being paid for it. Now that I'm remembering, I should have tipped them. I hope they're paid more than minimum wage, because they for sure deserve it.Btw, be super careful with your card if you're in the massage chairs they have around. I was sitting in one and was like "yeah, I wouldn't mind a lil massage," pulled my card out, and was trying to set it for 5 mins. When I scrolled thru to AN HOUR, all the sudden it just turned on, no tap, no card insertion, no PIN request, it just said "haha enjoy your hour!" And the massage thing was SO PAINFUL lmao. A little boy and his mom got to enjoy it after I got tired of being beaten, so at least someone had a good time with that $20 I couldn't really afford. The $7 icees is kinda crazy, too, but i just look at it like the movie theater. You expect crazy prices. Definitely eat before you go, the food is crazy expensive, not great, and takes forever to come out.

  Apr 18, 2025 · Elizabeth Threet

• Skyzone Trampoline Park in White Plains, MD, is a fun environment for kids to burn off energy. The staff was incredibly friendly and provided helpful information about the benefits of membership, which was a nice touch. The kids had an absolute blast as always and it was great to see them enjoying themselves so much. We were here to celebrate a birthday, we didn’t have a room reserved so unable to speak on the party experience here.However, there are a couple of areas that could use some improvement. The bathrooms were not as clean as I would have expected, which detracted slightly from the overall experience. Additionally, a significant portion of the park was closed during our visit. Given that guests are still being charged full price despite not having access to the entire facility, it would be fair to offer a slight price adjustment in these cases.Overall, it’s a great place for kids, but I hope management considers these points to enhance the experience further.

  Sep 01, 2024 · Shavon Love

• They need more tables to accommodate families who are eating. They have no system for getting food to patrons once they’ve ordered they don’t call your number or bring your food you just have to go inquire and it’s been likely sitting or forgotten.Many people occupy tables just for some place to sit and have their belongings. Every table was filled yet no one was eating. Good place for kids to enjoy but when it’s packed it doesn’t seem to have a system to handle volume. Staff is nice.

  Mar 01, 2025 · Patricia Ruiz

• Came on Saturday (06/07) at around 8:10pm and waited about 15 mins at the front desk but no one there. The place was semi full with kids jumping around but no staff members to be seen at the front desk. Exasperated, we went to the back to look for someone to check the kids in. We found the 3 staff on their phones back there. We asked if we could be checked in because we had been waiting for quite awhile and they just said that we shouldn't be back there. Then they came out and assisted us. The woman who assisted us after that was very nice and helpful but it is quite difficult wanting to trust that the kids will be safe in an environment like this when not even one person can tend to the front desk at a time. This is also really sucky because we brought the kids here for a birthday celebration. One of the kids is a member but I don't know if we still want to keep the membership after this experience. Really unprofessional.

  Jun 08, 2025 · Kimberly Nicholas

• It was a Funtime for the kids. We were expecting9 kids and only had 4 for my son’s birthday. He was feeling down about it, but once they got jumping, everything was great from there. They loved the pizza also.

  Jun 02, 2025 · Richard Rose

• Had my son party there & our host was a young lady named Stella, she took care of EVERYTHING from start to finish , she was very communicative & helped the children with every little thing..the facility was a nice size, clean and not confusing at all..the treatment here was definitely TOP TIER compared to other places I had my kids parties at, me and my kids will be back at this location for sure:)

  Jun 01, 2025 · Dominique Woods

• Went to the Glow 8-10pm. For 2 kids, it was under $70. They have an obstacle course, trampoline, dodge ball, basketball dunk, and a few video games. They did have a snack area, but it was closed. There were only 2 tables out (8 total seats). They did have a party room. The staff was nice. The parking lot isn't huge.

  Oct 20, 2024 · Amy Rawlins

• I did this place on a Sunday because Urban Air near me was closed. My son (13) went for a birthday party previously and said he had fun so took the 35 min. drive and it was kind of a bust. The new basketball court is cool but my son said it was cooler when it was trampolines. I thought it was going to be bigger or maybe thought the play areas would offer a bit more. My kids (13 & 10) had fun but the least amount of time I could pay for was 90 minutes and unfortunately my kids were ready to go when we hit an hour. Also thought ANY gripped socks were acceptable and fyi they are not! We had urban air socks and they were not allowed to wear them - so I had to buy the sky zone ones. No big deal but the price for 2 kids for 90 minutes including socks cost me $65 which seemed a bit high. Overall we’d come back but I think it would have to be invited for a birthday party type of situation. I will say it was nice and clean and not super packed which was nice! But the seating for adults sucks.

  May 06, 2025 · Laura Cook

• This business is very clean, organized, and spacious. The workers are ALL ABSOLUTELY POLITE, PATIENT, and HELPFUL. I bought my son here to celebrate his birthday and the woman with glasses was very polite, extremely patient with me quadruple checking prices, and even assisted with bring napkins to my table when she saw me struggling with my 1 year old. The prices are understandable and worth it. Their pizza taste great, isn’t dry, and is seasoned very well. Every member of their staff were polite, helpful and available for any needs. They even had Bluey. I promise they really are patient and polite bc I was having a slight anxiety attack but they did not rush me nor overwhelm me. I will be bringing my son here again, thank you for the experience ✨🙏🏿💓

  Mar 11, 2025 · Rate It Riyah

• Hosted a birthday party here. Heard many mixed reviews but our event was flawless. Our party attendant was very nice and helpful. The staff was friendly. We went in knowing what we paid for, stuck to that schedule and everything was flawless. Thank you!

  May 06, 2025 · Meghan S

• Fun times. Although crowded I felt the staff encouraged and managed a fun atmosphere throughout the park.

  Mar 26, 2025 · E Mosley

• Update: got a call from the owner, who handled the situation well and assured me they would address the staff appropriately.We were there for a party (not my kids). At the end of pizza time all the kids ran back out to play. A team leader then had a very condescending (rolling eyes, sighing, etc) conversation with the mom that was throwing the party explaining that there's no play time included after pizza. The mom was not happy about this and asked for extra time. The team leader refused and told his employees to go start cutting wristbands off of kids wrists with scissors. Up until this point I had no clue any of this was happening. A few minutes later I find my daughter and her friend in tears talking about how some lady came up to her and her friend with scissors and cut off their wrist bands while they were playing. I immediately went to find the general manager and spoke with her. She informed me that this was general practice and happens often. I told her that going up to a child on the play floor with scissors and cutting a wrist band was unacceptable as they do not have permission to touch my child in any way. She told me that "she's the boss, not me". I ignored that and demanded that the employee who did this to my kid needed to apologize to my daughter. She asked me to go find my daughter, so I did. Upon returning the general manager proceed to apologize to both kids in my care and told them they could continue to jump for a while, meanwhile the woman who actually cut a band off my kids wrists was sitting in the managers office with the door open, refusing to come out and confront the situation she created. If you're looking for an indoor fun park, go to Fun Zone or Urban Air. Sky Zone is terrible.

  Mar 30, 2025 · Jenn Spencer

• This place was so so much funThere was a lot of people though, and this is my first time here and this is the best experience everA lot of kids were running around and a lot of people got hurt a little bit, but it was still so much fun and I didn’t drown in the foam pit like fun city but they didn’t have no mechanical bull. The employees were very nice unlike fun city. The pizza was very good.A lot of highschoolers were in the basketball arena. The bathrooms had a little bit of stains though but still so much fun and that is the end of this five star review.

  Mar 08, 2025 · Jonathan Santana

• This place was great, my kids love it here. We have been a few times. The prices are affordable as well. The staff was good with my kids. It's about $10 - $14 depending on the child's age.

  Sep 10, 2023 · Char Jones

• Update: BEST PARTYThe staff were very attentive and helpful. My krewe of 10 had the best time scaling the warped wall while being cheered by the group. My now 6 year old felt like royalty and her smile hasn't faded. Pizza and drinks were great. My other kids look forward to having a similar experience when it's their birthday party. Kudos Skyzone! Weekday birthday party SPECTACULAR!Ernesto helped us look at options for an upcoming birthday party. He was very kind and knowledgeable. My soon to be 6 year old is so excited! He was so professional and kind. I have a kid who is just beyond wanting her birthday to come because his attention to detail was so spot on!

  Sep 25, 2024 · Stephanie Moore

• This place could be so much better than what it is. The condition of it has been declining for months. All areas aren’t accessible due to being down for maintenance reasons but how long does that actually last? When will the maintenance take place? When will the springs be replaced or tightened on the areas that need the adjustments? The owner/manager never seems to have a warm welcome to patrons and whenever I see him it’s always a frown or to get onto his staff. They got a new virtual reality setup when other areas have been down for months! Don’t add on without fixing what’s broken. FIX the repairs and make it a better place for the kids to come and enjoy with all areas being accessible!!

  Jul 14, 2022 · Brandi Mack

• Do NOT book a birthday party with these people. Our party was supposed to start at 5:00. At 10 after, we still didn’t know where our party room was. When they finally opened the doors to the party room, nothing was set up. We waited 30 minutes and finally started opening presents and still didn’t have pizza. Went to ask about it and they hadn’t cooked it yet and didn’t know what we ordered. We also paid for the VIP party experience (the most expensive). It was supposed to include VIP wristbands and access to the VR game. We were given regular wristbands even though we paid for VIP. No one here has any idea what they are doing.

  Feb 23, 2025 · Jessie Palmer

• I did a front flip in the ball pit and ended up busting my nose wide open (per my knees literally going into my face)😭😭 I went up to the very very attractive Mexican looking man with a gold cross necklace and asked him and this also very attractive black guy for some ice and they provided with ease the tan guy also was joking which calmed me down a little! I left afterward so I dunno if they cleaned the foam pit but I think they just closed it off for the time being, I would recommend 100% it was traumatic, hilarious, and fun!!

  Apr 20, 2024 · Carlie B

• We had my son’s 6th birthday here. The party host was friendly and it was convenient not having to set up or clean up. All the kids had a great time.

  Nov 28, 2024 · Ashley Seymour

• Took our kids here for so much needed fun. We were not let down. We all left exhausted. Lots to do and seems very safe. Some things you need an employee to keep watch, but they come right over for you to let your kids have fun. My wife and I even jumped in and had fun. We were very pleased.

  Apr 14, 2025 · Michael Slaughter

• Perfect family activity! We love it so much, we have a membership!Awesome staff, very kind

  May 09, 2025 · Ronnie Piedimonte

• My daughter was invited to a birthday party held here. She had a lot of fun. The only complaint we have is they were out of Bottled water (even though we seen tons in the cooler in the party rooms and there was a case siting on the floor but we couldnt have them 😑) I had to leave and go to the gas stations to get my kid water. They did have Gatorade (but my daughter doesn't like anything but water and milk, and I'm not gonna complain about my kid not wanting a sugary drink) the worker did tell me there was a water fountain, but that's a hard pass for us. Pretty crappy not having Bottled water on a busy weekend for the participants.

  Mar 26, 2025 · Jennifer Irons

• Went during spring break with the kids. The monthly membership ship is an amazing deal and I wish I lived closer to take advantage of it. The facilities are showing some serious wear and need updating, but the kids has a great time.

  Apr 18, 2025 · Lindsey

• TODDLER PARENTS BEWARE: This place has the shadiest business practices I’ve ever seen.As a Marketing Director for a corporation myself I’m appalled at how they false advertise and handle customer satisfaction ( fun-fact, they don’t)We had to purchase our one year old who is a crawler non-walker a ticket to play in the toddler area. We were told at check out that we COULD BE in the area with them so I bought the ticket and socks.You can imagine my shock when I was on the structure with him and they told me I couldn’t be and he would have to be solo.Then 4 other parents had the same issue. They wouldn’t let us with our kids. So now my baby is stuck and I’m being hindered from getting him or I have to leave and can’t let him play. Another mom came on the structure after and they didn’t say anything to her so there’s inconsistency there.I went to the trampoline with him so I could do SOMETHING with him and employers prior to being directed to that toddler area and told I couldn’t sit on it but “ I COULD KNEEL” with him. I knelt for awhile while I held him to stand and bounce, took a break and came back to the same trampoline. A shift change had occurred by then and a lady came to me saying I ,” COULD NOT KNEEL”- a blatant opposite statement to the one I received prior.So I stood. Then she told me I couldn’t be in the same square as him and there was one person to a square. Keep in mind there were other parents and kids that had been bouncing in the same squares all day and no one said ANYTHING to them. By that point I was really frustrated. I turned to my husband and said,” I’m ready to go. I’ve never seen anything like this.”My husband held his cool better than me and asked where he could dispute the inconsistencies. The lady said,” corporate” and then when he asked for the corporate number she couldn’t direct him to anyone or anything.He asked her to point where to call on the website and she didn’t know.Olivia in charge handled the situation very poorly and insinuated we knew at checkout we could not play with our kids which was NOT DISCLOSED to us. All I see is a small fine print on the sign in the toddler area now that says Adults may not enter the play structure- a sign that is only in place in the area AFTER you purchase the ticket. They also didn’t mention one person in a square etc.They will not refund you for the inconvenience.As we were leaving, we didn’t say anything and Olivia felt the need to “get the last word” and say, “oh by the way we will be canceling your membership” all snarky. We didn’t get a membership so joke’s on them, but some of the others leaving at the sameTime as us did, and they didn’t want it anymore anyways.Never in all my years as a professional have I seen such disregard for customer satisfaction or inconsistency in policy implementation and false advertising.6 parents left. Others were also mad today and they refused to help.Photo of my one year old having to be solo in the ball pit. Another parent they hadn’t gotten onto yet was in the area and got him for me.What a sad day when you pay $60 for 2 kids to play and can’t even let one do so.

  Jun 14, 2025 · Joelle Cullimore

• Been here a couple of times with the family. My three year old loves it, there's a toddler section. I alwlays get an ICEE and I have the Elite membership. Worth it for us.

  Jun 09, 2025 · Nicole Hernandez

• It was super fun. The only downside was it had a very strong smell of Lysol. At least it was really clean. We attended a birthday party and it was well organized. We even got a water bottle with a free ticket to come back. I had a 4 and 7 year old and they were totally tuckered out after jumping and playing for two hours and then an hour of birthday fun.

  May 31, 2025 · Laramie Wilson

• We paid over $60 for our 2-year-old and 14-month-old to play, and not once at checkout were we informed of any restrictions. We first brought our kids to the trampoline area and were told we couldn't sit on the squares, only kneel. We complied and knelt with our 14-month-old.Then we went to the 4-and-under play section, where several families were helping their young children on the soft play structure (as you’d see in any indoor kids’ space). Suddenly, a staff member told us adults weren’t allowed to assist, even though no one mentioned this when we paid for toddler admission. Every parent there had the same reaction, and multiple families requested refunds due to the inability to safely interact with their kids.That’s when things got worse. Olivia (manager) handled the situation incredibly poorly with zero customer service, no willingness to assist, and openly rude and dismissive. She wouldn’t give any contact info for upper management, couldn’t direct me to a complaint form, and even hesitated to give her name. There’s clearly no customer satisfaction policy in place and no flexibility for handling reasonable concerns.We returned to the trampoline area (well before our paid time was up), and were again told we could kneel with our toddler. Not five minutes later, another manager came over and said we had to stand, and couldn’t share the same square, even though plenty of others around us were doing the same thing. It felt obvious at that point we were being targeted for speaking up when the other frustrated families had simply left.And as we were leaving (early mind you), with our kids in tow, rather than just letting it go, Olivia felt the need to make a final passive-aggressive remark:“Oh, and we’ll be canceling your memberships.”Not just a “thank you,” or “have a nice day,” or even saying nothing at all… just one last jab to round out a toxic experience.This location is a disaster. Poorly trained staff, confusing rules, no transparency, and no care for young families just trying to enjoy time with their kids. We won’t be back and I wouldn’t recommend this place to anyone.it has 3.8 stars for a reason…Less than one star from me and plenty of others that day.

  Jun 16, 2025 · Casper

• I went to take one of my son's to visit Saturday. He had a free pass from a birthday party last year. I checked it before we left our house and it did not have an expiration date on it. When we got there, the girl processing our entry couldn't get it to work. She asked for help. The older lady that came up told us the general manager whom had initiated it no longer worked there so the pass wasn't valid any more. Most ridiculous thing I've ever heard that a pass was tied to an individual manager. I told her it had no expiration on it, and asked how was I to know. Instead of admitting it was a skyzone problem and letting us use it. She continued being condescending and said it was my fault for not knowing. We walked out and went to urban air instead. Everyone there was friendly and nice. I suspect that will be the last time I ever enter sky zone even though it's about 15 mins closer to our house. No need to support a business when we're treated that way and there's another option right down the road.

  May 20, 2025 · Terry Gwinn

• My girls had fun and the pricing is great, definitely keeps the youngins active, my only dislike was food, placed order in which girl never put our order in, was told would be 10-15min wait, no problem after 20 mins walk to stand only to be told a ticket for my girls food was never posted and would have to wait an additional 15mins no thank you, the positive result was manager came right out understood why wanted refund and refunded everything!!! Thats the only hiccup, I understand was a busy day, but they should just take their time with the customers making sure things are in order before moving on to another task!

  May 11, 2025 · Denielle Trotman

• We’re literally in the middle of our child’s 7th birthday party as I write this. The service and attention to detail by the team members is so ridiculously good I had to post a review right now. Jon in particular was amazing. Highly, highly recommend.

  Apr 12, 2025 · D M

• We have an elite membership and go several times a month for about 2 years now. The ninja course was closed once or twice which isn't that bad. It's a place for kids while offering a food court atmosphere so there are gonna be a few crumbs but was never unacceptable. My kids love it.

  May 11, 2025 · Robert Donovan

• The kids LOVE it but I can't help but notice the last THREE times we went, we had the nastiest stomach flu 2 days later. I thought it was a coincidence until this last week we went and now have 5 people all vomiting nonstop since. again. Makes me wonder how much they actually clean/sanitize their location/equipment. If you don't want to get sick, DONT go.

  Apr 08, 2025 · Brianna L.

• The whole sky zone play area is big but all it has is trampolines and one foam pit. There is nothing else. My kids were bored after ten minutes. The tickets are overpriced as well as the food. The foam jump area didn’t look clean and the hard border of the trampolines next to the foam pit made it difficult for smaller kids to jump into the foam. The warrior zone area is a hazard!!! The padded floor under the obstacles is NOT secured to the bordered flooring. I saw two kids fall through and hit their head on the hard floor under the padding. A kid could fall down between the padding and regular flooring and get lost. It is very unsafe. The website says for kids of all ages but I really don’t think it is a safe or fun area for younger kids (5 and under). Jumpers in Newtown Square has better staff and slides/climb areas for at least an hour of play. I do NOT recommend sky zone.

  May 09, 2025 · Mary McCaffery

• The manager at this location was amazing. I didn’t catch his name but he saved our night. My daughter has sensory issues and was having a full blown meltdown over the feeling of the sky zone socks to the point where we were almost going to leave even though we had already paid. He was so kind and understanding and got us a pair of socks that they have for kids with sensory needs.

  May 18, 2025 · Katelyn Walter

• Very very disappointed. Paid 65 for 90 minutes of play time for me and my toddler who is 3. After getting in we learned he was not able to participate in multiple activities, like the dodge ball section and and basketball course. I asked to speak to the manager and explained my situation. I asked if he could refund me as I’d like to take him to another location where the activities for him weren’t limited. I wasn’t even there for 5 minutes. The manager on duty was very rude and unwilling to help. We will not be going back to this location.

  Jun 14, 2025 · Justin Powell

• I never write reviews (good or bad), but Sky Zone was a let down this year. I’ll start by saying I had a party for my son there last year, and it went great. The party space was clean, my party host was nice, helpful, and happy to be there, and all of the gifts/party materials were accounted for. Fast forward to this year—I booked a party with them again, expecting a similar experience. While the children still had fun, the customer service wasn’t the same. The party room wasn’t as clean; there was food on the floor and large crumbs on the counter. My party host didn’t seem very happy to be there or happy to help me. She did her job, though. Even though the service wasn’t as good, I chalked it up to just being really lucky last year. Then, we headed home with our bins and gifts. That should be the end of the story, but it’s not. When my son started opening his gifts at home, my mother-in-law noticed that two gifts and a card were missing. While unpacking our bins, I noticed that two large storage bags were missing as well. We went back within an hour of leaving there, and they couldn’t find them. I was told they would contact the other parties and let me know. I went back the next day, and again, they had no update for me. I also contacted them via text. I heard back on the following Monday, and I continued to text every few days about any updates. They said they were reviewing video footage. As of today, it has been two weeks, and I have no information about the gifts, card, or bags. It’s not the fact that our things were lost, stuff happens; it’s the way they’ve handled it. Their customer service was disappointing this year; they don’t seem concerned that our things went missing while in their care.

  Mar 02, 2025 · R G

• We come for little leapers and it is a fantastic time. My toddler has a blast and we feel safe. Would love an additional day added to schedule for little leapers. We would probably buy a monthly pass. Staff was very nice and answered any questions we had. Basic food options available such as pizza, pretzels, drinks and ice cream. The foam blocks are a little worn and get little fuzzies on clothes but no big deal. Parents must wear socks if going up on the bounce floor which is pretty standard and for hygienic reasons I’m sure. They have a little toddler area for little ones if going during normal hours and not little leapers time but it is fairly small.

  Jan 14, 2024 · Family Reviews

• We absolutely love Sky Zone! We signed our son up for an elite membership and it's an amazing value and so much fun.We also decided to have his 10th birthday party there. We truthfully hadn't had a big party for him since he was 3 because it was just way too stressful getting everything together. Booking at Sky Zone was the perfect idea. We had at least 6 staff members help us at one point or another and everything went so smoothly. The staff was super friendly and did the hard work so we didn't have to. The kids had a blast and all of the other parents were super impressed as well.Thanks, Sky Zone Chalfont!

  Sep 07, 2024 · James Lysoby

• This is a great jump park! We have family down in this area so we’re able to visit the park when we come to visit sometimes.The staff is great here and the jumping area is really clean inside. It’s super fun for adults and kids!

  Apr 06, 2025 · Whitley Slocum

• Was pretty empty 6PM mid week, so we had the place almost all to ourselves. Great for kids and adults to enjoy too!

  May 04, 2025 · Chava F

• I had my daughter's 12th birthday party at skyzone yesterday. I'm really grateful that we had such a wonderful time. The staff managers and supervisors are all great, very friendly and helpful. I can't remember their names but i have nothing but good things to say about this place. Will definitely recommend other people to have parties here and will be back. Also I was prepared and brought so much. Because I only got the basic package but there was a lot that was included and I did not need to bring as much as I did as far as plates napkins cups utensils. They also offered to keep the cake in the refrigerator until we were ready. Thank you for this good experience and memories 💜

  May 10, 2025 · David TPHOTOGRAPHY

• Took our youth group here and kids had a blast and the staff was amazing. Check in was smooth and fast and the party room was clean and we were very well taken care of. Highly recommend for your next party or group adventure

  Apr 11, 2025 · Rachael Whitmer

• Fun place for kids and family. Good exercise while jumping and having fun, good snacks and ice cream! Lot of fun here!

  Nov 27, 2024 · Robinson Peralta

• Came for a friends sons birthday party. The room was decent, food and drinks were ok. Kids enjoyed their time. Smells like sweaty feet, I guess that's to be expected with a bunch of people running around playing in their socks, lol.

  Jun 22, 2025 · John Richichi

• We attended a birthday party here and it was amazing. The kids loved it! Children 2 and under are free. Socks are $4.99.There is a toddler zone for ages 1-4 with massage chairs (extra charge) in front of it. Genius!The party room was much bigger than other places with party rooms. There was plenty of room for 20+ kids plus their parents.There is a ramp for wheelchairs and strollers to get to the jumping area. And an extra large handicapped stall in the bathroom.

  Sep 30, 2023 · Melissa Eason

• It had a lot of activities and a dodge ball game. My grandson loved it and even made a friend!

  May 29, 2025 · Charlene Caban

• One of the worst experiences I've ever had in my life. I have a 12 year old severely autistic nonverbal son. Jumping is his favorite thing to do. We arrived paid $150 for our family and it was maybe 25 minutes before we were asked to leave. My son is very clearly autistic. We understand the policy of the socks not an issue. But my son does get sensory overloaded so he was taking them off from time to time. When he did this we would put them back on. One of the workers came up to us and told us he had to wear the socks. We stated we knew, expressed our son had autism and we were doing our best to keep them on and would continue to put them back on each time he removed them. He seemed fine with our response. Literally a few minutes later the same employee was staring bullets at us talking on his walkie talkie. Next thing we knew the owner comes running up on us and told us we had to go. We asked for a refund and he told us no. We said your kicking is out and we havent even been here for the 90 minutes. This continued back and forth and he finally agreed to refund but only refund our autistic son. That made no sense I told the man he's severely autistic it's a sensory thing he has a disability it's not intentional. This man word for word said "If you knew that you shouldn't have brought him here". What kind of human being says that?! I'm really upset I thought for sure this could be a place he fit in and enjoyed instead I left crying embarrassed and just in shock. I could even understand if we were making no attempt to put his socks on or keep them on but that wasn't the case. The girls at the front desk were so sweet and you could see on their faces they just didn't know what to do as the owner acted this way.

  Mar 26, 2025 · Nicole VandeZande

• This is a great place to let your kids get their energy out and have fun. This is a pretty physical place.They give your child a wristband and a pair of socks. They have a time limit of an hour and a half, which I think seems to be plenty of time.There are massage chairs for adults. Also. There are specific areas marked off for toddler play.The video games and skill games (claw and cut the rope) are paid for with a credit system. You pay for a cars and the card is loaded with credits. You use that card to play the games for whatever number of credits it asks for.There is a restaurant with typical play room/roller skating timk type food. Pizza, burger, hot dogs, popcorn. There are lots of drink options also.

  Dec 17, 2023 · Chris Stevens

• Sky zone is so fun! They have so many different areas to play in. My kids loved the 5 and up area with the slide and swings! It's great exercise for the kids. They have an arcade area and lots of snacks kids love!!

  Mar 09, 2025 · Melissa Hatcher

• We had lots of fun. I was just a little annoyed they sold us a refillable souvenir cup, and did not explain to us that you still have to pay for the refills. I was under the impression that you buy the cup and the refills were free. They should clearly display their policies. It’s very deceiving, especially when they don’t explain it to you at time of purchase.

  Jan 01, 2025 · alexis shaw

• Kids had so much fun! We went 4 out of 7 days!!!

  Jun 14, 2025 · Vanessa Savage

• Brea did a fantastic job for my daughter's party. She was quick, explained everything well, and very friendly. This place is sooooo much better than their competitor down the street. Easy check in, music isn't too loud, not over-crowded, no lines, and a good price point. Very happy and will book again.

  Jun 04, 2025 · S & L G

• It's a fun place. Seems relatively clean for how long it's been here. A little pricey for the whole family. And with that said, it's seems severely understaffed. When we arrived shortly after opening, we waited in online check in. The families after us went into general admission and three families got helped before us. Only 1 person was checking people in. Then some of the attractions you have to wait to use because you have to search down an attendant. And lastly had to wait at concessions for food and drink while they checked people in. So they are pretty spread thin and for how much they charge that's the only disappointing thing about it.

  Mar 20, 2025 · Aaron Bornhoft

• we enjoy the summer passes every year for 2 years now. fun safe place to get out some energy

  Jun 17, 2025 · Kirsty Prince

• Very good price considering how long my 2 kids stayed. Did the dark jump with black lights on. Kids are required to wear the glow in dark shirts for that.2 security guards and 1 police officer on site the whole time. Staff seemed friendly and attentive to all the little kids running around. Bathrooms were a little dirty.Hard to see everywhere with the lights off. Very dark but overall not a bad spot.

  May 13, 2025 · Adam Jerscheid

• Good experience overall, for little leapers (5 and under). Two bounce spaces and the foam pit were available and since the there is an age cap it helps keep it from being too chaotic with littles.

  Jun 05, 2025 · charlotte McIntosh

• Its a fun place to go with family to have fun. definitely worth the membership especially if you have little ones. My only gripe in general is i wish memberships could be valid at all locations even if i had to pay more for that convenience. It would still be worth it.

  Jun 12, 2025 · Louis Journett

• We had our daughter’s 8th birthday party at SkyZone, and it was an incredible experience from start to finish! Everything was seamless, fun-filled, and beyond our expectations.Our party host, Jonathan, was phenomenal! From the moment we arrived, he made sure we had everything we needed and took charge of organizing the party so we could sit back and enjoy the celebration. He handled everything—setting up the room, keeping the kids engaged, and making sure the entire experience was stress-free for us as parents and so much fun for all 20 children of different ages.Jonathan didn’t just host the party—he made it unforgettable! During our time in the party room, he played multiple games with the kids, keeping them laughing and entertained. The energy was non-stop, and our daughter and her friends had an absolute blast. Even the parents couldn’t stop talking about how much fun their kids were having! My daughter continues to speak about “the best party ever!”.SkyZone was the perfect place to celebrate, and with Jonathan leading the way, it was a birthday to remember! If you're looking for a place to host a birthday party, SkyZone is it! And if you’re lucky enough to have Jonathan as your host, you’re in for an amazing experience. Highly, highly recommend!

  Jan 30, 2025 · Crystal Garcia

• 5 Stars – Highly Recommend!We had an amazing time at Sky Zone in Little Rock! The entire facility was very clean and well-maintained, which made it even more enjoyable. The staff was incredibly friendly, welcoming, and most importantly, focused on making sure everyone was having fun safely. You can really tell they care about the experience. From start to finish, everything ran smoothly, and we all had a blast. This was definitely a memorable visit, and we’ll absolutely be back soon. Highly recommend for families, parties, or just a fun day out!

  Jun 18, 2025 · Dante' Johnson Jr

• I absolutely love sky zone. The entire staff has been super accommodating and friendly and inclusive with my special needs sister. We come almost daily and love how membership allows us the flexibility to spend 20 minutes or 2 hours playing.

  Apr 15, 2025 · And Created

• An amazing family-friendly experience. Amazing staff that are always friendly and ready to help everyone have a great time!

  Jun 18, 2025 · Brandon Olson

• my family and I we received passes from a birthday party my son attended sometime ago upon arrival the Gm I’m assuming badge said chermane was beyond rude! I was asked a million questions by her “whom birthday , how old they turnt, what day was it, how many people attended the party, name of everyone on the party booking, email address the party was under! Etc just to use passes that my son received from a friend that goes to the same elementary school as him after attending the party! It was in a water bottle that’s it that’s all as a gift! The Gm is trash! Rude! Disrespectful! Never experienced the kind of treatment before when it was under old management I was handled with care when the manager Queen was here she always Smiled and nice to my kiddos and I!! So I requested for her help instead and was offered extra information about her employment there that was personal n u disrespectfully delivered information!!! You guys need the old management back cause the new white elderly lady will put a bad taste in your mouth!! While visiting I do not recommend visiting this location!!! My passes were took n I was turned around due to her own beliefs n questions!!! Do not come here if she’s there without her your visit will be a lot smoother!

  Apr 03, 2025 · Taylor Collins

• The general manager in my area was very rude to my child, myself and a few others. My child saved up two passes that were rewarded to from his school. He used one a few weeks ago and tried to use one today. The took saying it wasn’t valid. I even had someone from the school to call and speak with the manager after she requested me to do so. Then she preceded tell me she’s about to be off the clock. After the call she passed right by me with no explanation. I tried to get her attention several times and she did not answer me. My child goes there often. She could at least honored the coupon this time instead she was rude and hard to talk to There’s nowhere online where I can file a complaint by phone.I’m sure nothing will come of it because she a general manager. She owes us an apology.

  Mar 21, 2025 · Chikiki Hill

• For my 2.5 year old, the Little Leapers times are top-notch fun! Peyton is there every Thursday, and he's the best worker a parent with a young kid could ask for!He will remember your kid's name and will ALWAYS make sure your kid is having a great time! He is constantly bouncing between every kid at the place and keeps them engaged and having fun.Bryant and I look forward to many more mornings hanging out at Sky Zone!

  Mar 07, 2025 · Jake Ashlock

• My 7 year old review... it's very good. Moms review: too busy, too loud , unsafe, and dirty. The goid stuff -: It will get your kid to move their body on a rainy day. Despite my negativity, we have been here at least a dozen times and to 3-4 birthday parties. The food is not bad. Equipment is in good order. The unsafe is mostly teenage staff not enforcing limits and rules. Dirty is mostly overused bathrooms and kid germs everywhere! I highly recommend a separate area for small children and rule enforcement to avoid small children being run into by much bigger kids, teens, and even adults. I saw this happen several times. It would help to keep the adults with their cameras and shoes on off the equipment. Not my favorite place but again... my child cannot wait to return. Overpriced at almost $30 for 90 min + the must have skyzone socks and that is the shortest amount of jump time avlb.

  Feb 17, 2025 · Brenda Evans

• Giant Steps of St. Louis has been visiting this Sky Zone location for the past three years, and our experience has been consistently outstanding. The staff is always accommodating and incredibly patient, going above and beyond to meet the specific needs of our students. They even provide sensory-friendly socks for those who experience discomfort with regular ones.Sky Zone is truly an ideal destination for a field trip. They offer a dedicated room where students can take breaks or enjoy a snack, and the variety of fun, engaging activities keeps our kids entertained for hours. We’re grateful for their continued support and highly recommend this location to anyone looking for an inclusive and exciting experience.

  Jun 16, 2025 · Ashley Ploesser

• This is a must for anyone who has kids that need to get the energy out! I suggest getting the monthly membership, but keep in mind, 3 month minimum. I was absolutely pleased with the service, staff, and managers every time we visited. We got our time in through winter into spring time. Pausing the membership was a breeze and we will be doing this again! Highly recommended!

  May 11, 2025 · Joe H

• We visited SkyZone for a birthday party after traveling from Illinois, and while parts of it were fairly fun, the overall experience left us very disappointed.The trampoline attractions were enjoyable, and the kids had some fun during the limited time we were there. However, the arcade games were a bit overpriced for how little time they offered. The claw machines were especially frustrating—once you put money in, the claw would start moving immediately with no way to control it, making it feel like winning was impossible. The only game that truly worked and felt worth it was the air hockey table, which we all enjoyed. Super fun!!Unfortunately, our time was cut short by a scary fight that broke out. As soon as it started, we began putting on our shoes to leave, not wanting to risk staying in what quickly became a chaotic environment. The most troubling part was the way staff and management handled it. While some individuals were kicked out, one of the people involved in the altercation was allowed to remain inside, continuing to cause a scene yelling, cursing and challenging those who were being thrown out to do more fighting. This showed a clear and unfair application of rules and raised major concerns about safety and proper management.Police eventually arrived, but by that point, we had already packed in the vehicles. The situation was unsettling and not the kind of environment I want my son exposed to. After making the trip from out of state for what was supposed to be a celebration, this was a huge letdown.I won’t be returning, and I hope management takes a serious look at how incidents like this are handled in the future. Throw them all out! I'll stick with Skyzone in Illinois.

  Jun 16, 2025 · Dev J

• The check-in with the attendant - Ryan was very swift. Ryan was pleasant. He reminded me to complete the waiver. I paid for a locker which required cash only. I would suggest that they add in an option to pay via Apple Pay or Google pay or even tap pay via bank.The lockers were not big enough to house my kids coats. There was a good turnout, My kiddos had a blast. I too joined in on all of the fun. Overall, I would highly recommend. Thanks sky zone for a memorable experience!.

  Apr 01, 2025 · phibzster I

• Absolutely terrible experience. This place is complete trash . I have no idea how anyone could feel comfortable bringing their kid here. The staff was beyond rude, completely disorganized, and clearly didn’t care about customer service. We hosted a party here, and instead of helping or making it a positive experience, they rushed us out like we were an inconvenience. The attitude from the staff was disgusting, and the lack of professionalism was shocking. Save yourself the headache and go literally anywhere else. This place is a joke.

  Jun 20, 2025 · Sling Shot59

• First time at Sky Zone. Was there to celebrate my grandsons birthday. They probably have 20 mini trampolines on one floor, and on the second floor is a foam pit for kids under 4. The Sky Zone also sells food and beverages. Plus, they have two small rooms you can use for private birthday parties. The kids appeared to have had a good time. After an hour of jumping around, the kids started to get tired. Happy trampolining. - Dr. Nick C. Cicchino

  May 11, 2025 · Dr. Nick C. Cicchino

• Horrible experience here. They have no rules and no supervision on the equipment. All kids working here, which some are not helping the little kids. And saw a kid getting very badly hurt by an adult man who was jumping very high and not paying attention to where there are little kids in the way. The kid was badly bleeding from his lips and hurt his head. There was no reaction from the staff members nor any presence of a management. It's unacceptable when it comes to kids' safety protocol.Very unprofessional management and staff. Be very careful taking your kids here.

  Apr 14, 2025 · Good Samaritan Peaceful world

• This location straight-up scammed me. The employee at the counter said she could give me a better deal if I signed up for a plan. I said I didn't want to do that; she said she would immediately cancel me, so I get the deal of the plan w/o recurring payments. I agreed.I asked to confirm, and she confirmed I was canceled. A month later, I see I got charged for another month! I called the location, got redirected to an e-mail cancelation and they refused to refund me or acknowledge this employee's misdeeds.edit: I've already contacted them via the below email before writing this review. If I get a refund, I will update the review. Current date 6/6/2025

  Jun 06, 2025 · Cory

• Kids had fun but food is horrible. Pre-cooked finger and fries in a case without a heat lamp? Food was ice cold I couldn’t bare to have my kids eat it, they struggled with the cold fries. Waste of $9 for a meal!

  Jan 19, 2025 · Raymond Cruz

• I had a party for my son and daughter here and let me just say how horrible it was. The place is in the middle of being remodel. The floors are so dusty and dirty. We were told we will be called once the pizza is done to go eat. It wasn't done on time. The pizza doesn't look the way it looks online. I wasted my money here. It was bricked cold. 2 out of 3 pizza were cold and ended up being a waste. I tried to get fries and the lady had an attitude so I changed my mind. My kids never received their shirts(the one that comes with the package and the one I ordered) . The party planner could tell I was upset she started getting nervous. She did try her best but the whole thing was ridiculous.WE WILL NEVER COME BACK.

  Jun 20, 2025 · Jamie Rodriguez

• DO NOT COME!! My first experience coming to THIS Skyzone location was really horrible. When I first walked in the place smelled like sweat and feet. I ignored it and continued to try and have fun with my friends. I went to the bathroom and it was so dirty and unhygienic. There was trash and tissue everywhere. This was the worst place ever. One of the female managers was very rude and disrespectful towards me and my friends. DO NOT RECOMMEND this place. The one in Jersey is way better.

  May 28, 2025 · K'Lyn Ross

• Saturday from 9:30-11 is the best time for young kids. Little leapers is fun for little kids and toddlers because bigger kids are going to bounce on top of them. There’s not too many people at this time either. Various balls were out there to play with and even 2 mascot characters (pay patrol) came walking out to greet kids for a few minutes.⭐️🍪Where is it?? This Sky Zone is hidden in the back of the shopping complex all on its own.Our kids said this was the “best day ever” as they climbed and jumped on one thing after the next. There are so many options to choose from. Check this site out!

  Aug 31, 2024 · The Star Biscuits

• super busy on weekday still, now that it’s summer. be weary of that if you don’t want a million kids jumping with you- but it is a sky zone, so there will always be kids. this location was fun and have a lot of diff things such as a zip line and an obstacle course. the only/main critique i have is there is only one “free bounce” area, but there are two dodgeball areas, one which was barely used the hour we were there. whereas the free bounce was busy w jumpers the whole time. i think it would be beneficial to have 1 dodgeball and 2 free bounce instead. seems like majority spend their time free bouncing so its the busiest area

  Jun 18, 2025 · Ruby Hermes

• Great little park. I love the different events that are held here.

  Apr 19, 2025 · Barbie B

• Very beautiful and clean 😍😊 Lots of fun !

  Sep 18, 2020 · Bobbie Jo Bussell

• I have only been her for The Market, as a vendor, but I love the park, and will be coming back. The people from parks and Recreations are very accommodating.

  Sep 21, 2020 · Ana Caceres Glover

• Big beautiful spaces. There was a huge bday party and graduation ceremony with plenty of room to spare. Beautiful pond and it's clean. Even has a handicap friendly playground. Trails for ATVs and walking. Multiple baseball fields, basketball court, and I am pretty sure I saw a roped off swimming area. Nice place to visit alone or host an event.

  Jun 19, 2022 · Ayla Diaz

• My family and I love Kennedy park. It's a great place to have summer birthdays or any special occasion or even just to get out and swim for the day!!! There's also lots of free parking and a playground for the kids along with a basketball court 💖

  Aug 28, 2023 · Dawn Eschbach

• This is yet another great little gem in Jacksonville. Ollie's, Dollar General, Ace hardware, No. 1 China, Plato's closet are all wonderful places for shopping. There is also a trampoline park and a great place to shoot a game of pool called Rack'ems. So be sure to check out these places and others when in the area.

  Feb 04, 2025 · Gloria Morrical

• If shopping were an Olympic sport, New Market Square would take home the gold! Nestled in the heart of Jacksonville, NC, this shopping haven is where retail therapy and good vibes come together for an unforgettable experience. Whether you're hunting for the perfect outfit, craving a bite of local cuisine, or simply strolling for inspiration, New Market Square has it all.The team at D & D Pest Control Co. swears by it—not just for our quick coffee runs (because battling bugs is no joke and caffeine fuels our mission) but also because it’s where our crew stocks up on essentials and enjoys a moment of zen. Seriously, where else can you conquer errands and unwind at the same time?The parking? Spacious enough to fit all our pest control trucks and then some. The shops? A delightful mix of big brands and local gems that’ll have you saying, “Take my money!” faster than we can say, “Roach-free since 2010!” And the vibe? It’s like stepping into a Hallmark movie set—minus the cheesy plotlines, but with all the charm.We’ve even spotted customers coming to New Market Square post-pest treatment, enjoying their homes and shopping sprees pest-free. Coincidence? We think not!If you’re in Eastern North Carolina, make New Market Square your go-to spot for a day well spent. Just remember: if you’re feeling a little too relaxed and think that spider in your house is "no big deal," give us a call. We’ll handle the creepy-crawlies so you can focus on what matters—exploring every corner of this fabulous shopping center! 🛍️🐜

  Jan 23, 2025 · D & D Pest Control Co.

• I love going to Ollies. That has become my go to store. I always find what I need there.

  May 22, 2025 · Linda Collins

• Ollie's always has me leaving with a cart full and stuff but I didn't even know I needed but I definitely bought and I definitely got a good deal on.

  Aug 27, 2024 · Patrick Heffley

• Home Depot got this for $10. Lots of merchandise is outdated. Friendly cashiers

  Jun 10, 2025 · Sis Del

• This place was a fun time. But it had its disappointments. Most of the staff were walking around on their phones. The entire place was very dirty (in the bouncing area and the walking/sitting areas). Several puddles of water inside the bouncing area made for several unhappy visitors. Music was inappropriate for children and very loud. Half of the inflated areas were useless (upright things served no purpose, some things needed more air, etc.). There were a couple of areas that were not for small children, but they were open to all. Overall, it was fun. Would I take my family there again? Probably not.

  Apr 07, 2024 · Sara Ceriotti

• Mar 24, 2024 · justin holloman

• Apr 25, 2024 · Crystianna Phillips

• Jan 20, 2025 · TCM Study Corner

• Aug 25, 2024 · Cc

• it's alright theming isn't great and it's kinda run down. not many rides either with the best being an arrow mine train

  Aug 01, 2021 · Scott Merseal

• River King Mine Train

  Apr 09, 2023 · Gena Napier

• This skatepark is one of our favorites to skate at. The ground is concrete, and usually clear of debris, minus the cracks or occasional stones. Everyone we have encountered at the park has always been respectful and helpful as well. My kids enjoy the sidewalk inside the permiter of the fence.

  Aug 09, 2023 · Amanda McCuen

• Such a good skatepark, not sketchy like people say it is. Sub to me on YouTube I have over 25 million subscribers and I go there everyday... if u wanna meet me go there

  Dec 01, 2020 · Jimmy

• I grew up in this area and then 2 years ago I got a skateboard and needed to find somewhere to start. I then I saw the Stroudsburg Skatepark and started going there. Now that it's closed because of someones immaturity, it upsets me that my favorite park is closed.

  Jul 02, 2017 · Nicole Rutledge

• It's a good skatepark but they have to put more ramps it's a good skatepark

  Jul 26, 2022 · Mar Griz

• Mar 22, 2022 · Karen Cruz

• Mar 11, 2025 · Sophia Partridge

• Came for a bday for my nephew it was a cool spot lots of room young staff things ran well service is what you’d expectThe best part is if you have a EV then have charging right outside so that was unexpected and amazingKids had fun be ready to be with your kid if he’s younger the crowd is a bit hard 😂 balls flying and things happen 😂Place is just a jumping place they was running a bit late but let us stay more time so it wasn’t a big dealAll the kids enjoyed themselves and the parents had fun food was ok we also brought our own food. We had a good birthday they announced when it was time to eat, cut the cake, and sing happy birthday 🎂🎊🎁🎉🎈. It was a great time lots of family fun and memories. Jayden the birthday boy was out in the jumping area the whole entire time he had fun and that’s all you want from the experience. Staff was understanding and good helpful and on point with service. There was always someone around for anything we needed. From my point of view the birthday went off great. I enjoy my experienceIG @imbroke_eatsFollow me for more things NY and more 💗

  Apr 28, 2025 · ImBroke Rob

• Matt and Ethan were my party hosts and I took a picture of them because of how good they are with the kids. We had my son’s birthday party here, 30 kids showed up and these guys were exceptional getting all the kids together. Doing the activities together and getting all the kids involved, great time and I am coming back

  Sep 29, 2024 · Steven Carpio

• So today was best friends sons birthday weekend and he was dying to come to Sky Zone. Unfortunately when we all got there we were dissatisfied to hear that they had a power outage. There was no notification of this power outage online nor did we get any updates until the whole group of us drove there. So once we got the news needless to say we were frustrated and upset, as were the kids. Time is valuable and we had wasted our time driving to a facility with an outage. I get things happen but there is always a way to notify the customers or atleast give another solution with some sort of discount than the little one we got and the free T-shirt. That for me did not mean a lot epically the fact that we still had to drive to a whole other location and pay more money once we got there. The kid at the counter was very nice but besides that their overall business skills poorly lack and need to improve. We next were told to drive the kids to another location and what was were we supposed to do on the kids birthday so we all trooped him and his friends to the New Rochelle location which is even further from their house (and the other children). Once we arrive here we are told this location is $5 more per person and it's had basically nothing to do compared to the first location we had picked out. I found it outrageous that we were not even told about this price hike plus the fact that we were charged this due to a situation that was completely out of our control. They had a lot less variety for the kids to do AND HALF of the trampoline areas were closed the whole time. Then they closed off the obstacle course because it was only open for a reserved birthday parties. This was lack of communication and complete incompetence in the owners or managers working for charging more, for not informing customers of outages, for no vouchers for anything free or discounts. Just horrific customer service. The hours and amount of of money spent upsets me and all the mothers involved especially the birthday boys mother. I would never ever recommend this facility to anyone I know after what I experienced today. Complete failure on customer service and lack of care others time. The poor birthday boy was very upset and let down. Again I am still in total disbelief of such a disgrace of customer service that was NOT provided today.

  Feb 17, 2025 · Alyssa Tambini

• We were told when entering about the construction and that everything was open. Not true half the area is closed with the construction then we go to the slide and zip line and are told that is closed also because there is not enough staff. OK final straw go out to get a refund and then the 4 staff standing around at the desk tell the one employee to open the slide and zip line. He was less then happy to do so and was pissed everything my kids wanted to go on. They are all on break and others phones more then working

  Sep 14, 2024 · Matt Harmish

• The best place for a kid in mount kisco , the staff is very cool. I go every weekend because of how fun it is. You can meet so much people their . Overall so so fun

  May 22, 2025 · King

• This place is amazing. My girls had ab absolute blast and they are 5 and 9. They got to try things they'd never have dreamed of. My only complaint is the relax and recharge chairs HURT. I did 15 minutes and my back hates me now. Ahaha. They need modes on those things. But otherwise it was a great experience. Everyone should go at least once.

  Feb 20, 2025 · Mrs Ann

• We had a wonderful time! The host was very helpful and nice. Can’t wait to bring the family back.

  Jun 23, 2025 · tamarind johnson

• This attraction is not safe for children of any age and should be closed until safety inprovements are completed and inspected. There is a huge hole atleast 10ft deep in the center of the area. The only barrier protecting someone from falling inside the hole is plastic yellow tape. The hole is right next to the kids zone and there is no staff or other preventetive measures to keep children from just walking over and falling in the hole. The trapoline metal springs are not properly covered kids are hurting themselves. The staff are not trained to monitor or prevent safety and for the amount of attendes at any giving hour, there are not enough staff to monitor each area. On top of the saftey issues, the staff are not welcoming and the facility is unsanitary.

  Mar 23, 2025 · Julian Sank

• I celebrated a friend's son’s birthday party, and my son had such a great time. 🤩 At first, my son was sad that there wasn’t a ball pit as he saw in a photo on a Sky Zone flyer, but after walking around the space, he had such a great time. He wanted to keep jumping. 😆 I love how they shout out the birthday celebrators over the microphone, and everyone cheers, Lol. The employees also provided excellent service and were very attentive. If you throw a birthday party, depending on the package, one of the party favors included is to return for free, so we’re excited to go back. 🤩

  Feb 09, 2025 · Vanity Duran

• It was a fun atmosphere for most age groups.Has a monthly charge that is probably the best price if this is what you enjoy.I enjoyed watching everyone having fun.Handicap friendly for accessibility.Parking is handicap friendly.The bathroom could stand a makeover (enlarge)for the volume of people.Overall, it was a good experience.

  May 03, 2025 · Cameron Taylor

• Extremely dirty, parts of the facility were closed and it’s already small so that made it even smaller, and the drinks and snacks are really expensive. I would not recommend or come back to this location

  Jun 03, 2025 · Chrissianna Page

• DO NOT BOOK BIRTHDAY PARTIES HERE! We showed up for our daughter’s birthday party to find that the air conditioning was broken on a day with record-breaking heat in June. No one had called us prior to our arrival to warn us that the air conditioning was broken or give us an opportunity to reschedule or cancel the party even though the AC had been broken for days. We just showed up and then they told us after our party guests had already arrived. The kids were only able to jump for about 20 minutes before they were covered in sweat and too exhausted and overheated to play anymore. One little girl with our group appeared to be suffering from heat exhaustion (limp, laying on mom’s lap, seemed very ill). We spent an extra $50 on icees to try to cool the kids down. It was absolutely miserable. In addition- the pizza was cold, the facility was dirty, and there was no dedicated party host. Save your money for Airborne X on the West Bank instead. We did a party there last year and it was fantastic.

  Jun 10, 2025 · Mackenzie Peschka-Allison

• My little brother had a blast both times he came to this location! It's very spacious, clean, somewhat very new, and fun for kids. I am always so grateful to make him smile and he's a great boy so it's always a pleasure to be able to make him smile. I highly recommend this location!

  Jun 03, 2024 · Redhotgurl

• This place is clean, the kiddos that weren't mine were kind and friendly and my daughter had a great time. I looked at the memberships in detail and they are a great, healthy, and affordable option to keep your kids entertained and tired!

  Dec 31, 2024 · Jennifer “Jenny” Zimmerman-King

• Just had my son’s birthday party here. A/C was out which happens but we were disappointed in how they handled it. $4 water feels like $10 gas after a hurricane. We weren’t allowed drinks on the deck which under normal circumstances I get but made for a terrible experience for our guests. Lastly, there’s not a single fan in this place. Seems unsanitary in normal conditions much less when kids are drenched. Feels like staph is inevitable.On the flip side the staff was trying to make the best of it and were working hard with what they had

  May 17, 2025 · Andrew Blackwell

• I was NOT pleased! The party cost us a fortune to begin with, then the party room they assigned us was upstairs which was perfectly fine because it had A LOT more room than the party rooms downstairs, but they had no elevator access. So any guests that were unable to climb the stairs, were not able to join in the celebration. The worst part was our "Party Attendant", she had a horrible attitude. She was rude to my fiancee, my sister AND my mother on multiple occasions. Everytime we asked her a question she acted as if it was an issue! This was the second year in a row that my son wanted (and had) his party here because it's his favorite place to go, but we will NOT being having it here again next year. The children had a blast (as expected) because they are unaware of the issues we dealt with (as they should be). Oh also, one of my guests went to the counter to order a bottle of water which was priced at $3.50, she gave the boy working the counter a $5 bill and he handed her the water but no change, she said "don't I get change back?" but he said "no" when she asked him why he said "because we don't got any money in here" ... The staff is not very professional and seems to be mostly (if not all) teenagers (many of whom have no manners)!

  Jun 23, 2025 · Courtney Levron

• Definitely recommend this location! Everyone was very helpful and so nice! The manager went out of his way to come and talk to us and meet us and asked how the party was and asked about the host! Everyone was so great and I’d definitely rate this 10/10 for a birthday party!!

  May 11, 2025 · Lauren Wilkinson

• Beware of deceitful tactics used to sigh up for reoccurring membership. May 4th I came in with my kids and the young lady at the desk asked if I wanted to sign up for a ONE time deal. The deal was, I would pay $60 dollars for my two kids and they would be able to jump at a discounted rate within the next 30 days. I thought pretty good deal, sign me up. What she did NOT mention is,it is a membership fee that is required to pay every month. Had I known that, I would have declined the offer. Not only that, when I attempt to cancel the membership online, their system doesn't recognize my phone my phone number or email. No one ever answers the phone. I will be disputing this charge. Parents be aware of the this SCAM!!

  Jun 07, 2025 · K D

• I brought 4 kids which i often do, grandkids and their friends. very disappointed as several of the venues were broken or down. Both silks were in disrepair and not functional , several of the blow ups on the obsticle course were deflated. the basketball court was closed and the slide was having work done. based on the price of admission i would expect most if not All of the venues would be usable. Will think twice before going again. The staff was however very kind and professional. I may not buy tickets in advance again and will check to see what is working before i decide to stay.

  Jun 21, 2025 · Cathy DiSalvo

• This place is ran by alot of kids and the associates do not inform you properly on services. I decided to take my son and his cousins there on March 17. The associates told me she signed me up for th one day pass, because it was going to be the same amount that I paid that day. I told her ok and she told me they had a month to jump free and it expired on its own. Which would've been April 16, on the 16th I was charge again 131. I called the store numerous of times no one answers. I get to the store another associates says, I'm not sure why she didn't tell you it renew on its on. Then she ask did I create an account because that's how you have to cancel it. The young lady didn't even mention anything about a account creation. She created me ana account to cancel it in-store. She grabs another young lady in the office to give me an email to explain the situation. There is no direct number to contact and the email people do not respond. I think this is ridiculous to have a company that you can't even get in contact with when you spend your money here.

  Apr 22, 2025 · katreena washington

• Yesterday was my goddaughter’s lil girl’s 7th year-old birthday. There was so much help respect and outstanding service from the staff members Carlee, Le Kendrick and the another young man. The children had an awesome time even the ones who were around us playing as well. We had an awesome time and we thank you for it all. Carlee came to help the children and the children parents fell in love with her the way she had the children, laughing, and playing with each other was amazing. Kudos to Sky Zone staff. By the way, my granddaughter came from Mississippi. SkyZone was the place to be.

  Jun 19, 2025 · Sabrina White

• My kids absolutely loved this place. The workers were so nice and there was so much for them to do inside.

  Apr 03, 2025 · Terah Minnie

• Aniya was incredibly helpful while I was registering my three kids to jump at the trampoline park. She went above and beyond to make the process quick and easy for us. Her friendly and efficient service truly made a difference—we really appreciated it!

  Jun 11, 2025 · Ellie Stefanov

• It’s really sad that I would prefer to drive 20 plus minutes to a trampoline park in denham springs or Gonzales than to go down the street. I’ve taken my daughter here multiple times with hopes that they will fix some of the hazards and nope. Except most recently they got some air fresheners to distract from the horrible smell. I rarely post reviews but as I understand there are risks at all trampoline parks, this place has exposed wood, springs, mats come loose often, exposed nails, etc. the one positive thing is that they have nice staff and it is not their fault management/owners do not care about safety. Save your money and drive to a surrounding city for your kids. Kids of Baton Rouge deserve better.

  Nov 27, 2024 · Victoria

• Went here yesterday with my niece, her parents, and my boyfriend. My hair got stuck on loose velcro and it took an hour to get it out. i was stuck halfway to the ground and we had to rip the rest of the velcro off bc it was already coming off and i was stuck. we had around 7 people + workers watching and trying to help, we had to use almost an entire bottle of lotion and vape oil bc it was the only oil around. when we finally got it out an hour later, my dad wanted the managers infortmation but the worker went around it and barely gave us any information. another worker behind the cash register was whispering and laughing to the girl giving us information and taking ours, VERY UNPROFESSIONAL! she walked away from the cash register while she had an entire line of costumers to go and talk about us. we asked for her name and no one gave it. i walked out of sky zone with my hair completely tangled and i was not happy with this. once i got home it took an hour+ to get all the knots out of my hair, it took so many products and ruined my night. i lost chunks of my hair trying to brush out the knots. it ruined my time and my boyfriends time and they only refunded me half of the money i paid for even though it ruined both me and my boyfriends time. there’s no reason ur equipment should be loose and do this to someone, luckily it was me and not a little kid because if it was it’d be 10x worse. not to mention, how dirty yalls place is. the trash behind the cash register all on the floor is embarrassing and yall are standing working in it. the blood on the girls restroom floor is disgusting. the trash all around the place is disgusting. the worker at the cash register was extremely slow and clearly not focused and we waited to get a drink for around 20 minutes bc it was hot and we were dehydrated, she took so long and helped everyone else but us and after 20 minutes of waiting to buy a drink we walked away and put it back because there’s no reason this cashier should be doing so bad at her job. Skyzone do better, DONT BRING YOUR KIDS HERE.

  Oct 06, 2024 · halayna west

• Wow! This place is impressive! We went for a free jump day on Easter, and my kids had a blast. You can get a membership if you come often if not you pay per day or for 90 mins which can be very pricey per kid. Kids have free range of all the activities, including basketball, dodgeball, climbing, and lots of trampolines and play areas. They have comfy leather couches and massage chairs for the parents, and it is basically one big open room, so it is easy to let your kids play and keep an eye on them. You do have to purchase their grippy jump socks to participate, but they are only around $3. They also have free lockers/shoe areas and some concessions available along with party rooms on the side. We will be back this summer!

  Apr 30, 2025 · Nicole Hood

• Went with 4 kids. 13, 6, 4 and 2. All of our kids had a BLAST. I was extremely impressed by how clean it was being an establishment mostly geared towards kids! It smelled great and was spotless. The service was great as well. I will be recommending to everyone looking for family fun!

  Jun 24, 2025 · Laura Bonham

• Great place to hang out with friends and family. We went multiple times and our kid enjoys a lot of. Loved the place. It is a good place for celebration too, visited for a birthday party as well. It was fun 🤩

  Mar 09, 2025 · Nupur Goel

• This place is okay at best. There is no up keep on things that are broken. The biggest complaint is the staff is no where to be found. They hang out towards the front at the parkour jumping area and ignore every other part of the park. There is literally no staff anywhere in the designated areas. We had to get the trapeze ourselves and no one came to help. There needs to be an older supervisor or manager instead of letting this place be run by teenagers. Definitely not safe. Not sure if this is because Sky Zone took over or what. Definitely not worth the money for the membership.

  Oct 18, 2023 · Kourtny Bullock

• We attended a birthday party there and as soon as we went inside, the place was sold out but you could also tell they were understaffed. There was no kids section there and even if there was, kids of all ages were jumping all over the place. Fast forward 15 minutes into jumping, a TEENAGE girl was running and jumped on top of my 3 year old brother causing him to break leg. There was no first aid kit or anything in facility for injuries. My brother was screaming in pain while we waited for paramedics to arrive. They did not let us obtain or even see any footage of the incident without a police warrant. 0/10 customer service and environment.

  Jun 06, 2025 · Kenia Araujo

• This place used to be my go to. However, it has become more expensive for less entertainment. I went yesterday and paid 46 dollars for a pair of socks and one 90 minute jump pass (one child). When we went downstairs, half the park was closed. It was over crowded, the obstacle course was gone, half the trampolines were gone, it was chaos. Parents were walking on the trampoline edges with sneakers on. No one told them a thing. FYI shoes carry germs and kids are falling on these trampolines, touching them with their face, hands and skin and exposing them to more unnecessary germs. I would have appreciated if the cashier would have informed me before purchasing my ticket that the site was under construction. In addition, they should be offering discounts, at least 10 percent off, for the inconvenience. On an end note, I heard the cashier offer memberships to everyone else, but when it was my turn, he did not, so I did not ask. This will be a no go for me. I gave it three stars because Ridgehill is a great location, but my child loves jumping and despite this she was laugh and giggles.

  May 25, 2025 · Out Spoken

• The kids had a blast. Service and food were great

  May 19, 2025 · Natalie Diaz

• I took my daughter for her 16th birthday and my son who is 6. You can purchase socks that have grips on them, so you don't fall while running or whatever. It's beautiful, big, and so much fun! We loved the giant orange blocks. They have a ton of trampolines around which caught me off guard a couple of times.Some parents are a little too comfortable and let their children run off. I know that it's a place for families, but you NEVER know who is lurking. I took one star off because there is no AC. We went in September which isn't too hot or chilly pero dios mio. My hair was puffy, lol. I had to tie it in a bun after we arrived. The kids loved it, and I'm glad. The bathroom was clean when we went it.

  Oct 19, 2024 · Soul Searching

• I was in town visiting family and hosted a cousin playdate at Sky Zone Yonkers. For a trampoline park, the food was surprisingly good! However, the true highlight of our visit was Ricky. He kept the dining area spotless and worked with such care and dedication. As a special education teacher, I truly appreciate seeing an individual with special needs being embraced and valued in the workforce. Kudos to Sky Zone for fostering an inclusive and supportive environment! I will definitely be returning.

  Mar 26, 2025 · Zae A

• I had at $500 birthday party there at 3:30pm on Sunday 5/25/25 Most of the staff was great, Our party coordinator Jennifer was very nice and her co-worker before she got there (forgot her name) was very helpful as well, all their online advertising says that a birthday cake is included in both of the top 2 packages, when in reality it is not. So for $600 or for $500, the 2 top packages, all you really get is 2 pizzas and soda and 1 t-shirt, even though on their website it clearly says you also get a cake!!! Now these prices are completely ridiculous with or without a cake, but that company needs to make it completely clear on their website that THEY DONT PROVIDE ANY CAKE WITH ANY $600 or $500 PACKAGES!!!! The $600 & $500 birthday package should include a cake with your child’s name on it and the appropriate amount of birthday candles, but if they don’t provide it, the website should CLEARLY indicate that they just will bring out the cake that you provide which the website does not say at all. Now, in all fairness, when I showed the manager what it said on the website he went to local “Wholefoods” supermarket and bought a birthday cake using his own money and brought it back to the party, that was extremely kind, most managers wouldn’t do all that, so he deserves a raise and a promotion extremely quickly!!! But that website must be changed immediately to preferably say the a cake is included with the birthday kids name on it with candles or that no cake is provided at all, either way it should be made clear, also for $600 or $500 all the pizza & soda should be unlimited!!!!

  May 26, 2025 · Mr Williams

• Very clean place. Great maintenance. Staffs are really nice to kids. They really watch kids for any accidents may happen. Cool atmosphere. Kids love here so much. Recommend burning kids energy.

  Jun 17, 2024 · Inhye Kim

• Bathroom had no soap which is disgusting. The kids that work there don’t seem to care or understand what customer service is. No smiles, no greetings, no help during a kids birthday party. Take a look at the speakers hanging from the ceiling, they haven’t been dusted since the place opened under a different name previously. Think anything else in that park has been cleaned?

  Jan 18, 2025 · Andrew

• Not a good experience.The front desk is not handling it properly.I have checked in at 8:30pm and asked for basic plan for 90 mins and the guy denied it said we will only give 2 hour which is $30. I told, are your sure because only 90 mins left and your want take more money from me when you know I am not going to use 30 mins . But I had to agree with him and bought it because you know we are driven from our kids desires and these guys literally take advantage of that. He then sent me for the waiver which had 14 checkboxes, seriously?And then after 5 mins when am done with the waiver and waited to be called upon he picked up some other guests and when I asked to set me up, the other guests interrupted me saying that they are waiting. Really, I was asked to go for a waiver and I was first in the line which made the situation little awkward. It left me only 75 mins. Front desk should have managed that well but no, they are so disappointing. Never coming back and don't suggest or recommend especially after 8:00pm.

  Jan 19, 2025 · Parichit Choubisa

• This place has gone down hill since SkyZone has taken over. They have half the amount of staff, the bathrooms are terrible, and multiple attractions are broken ( half the silk ropes, the rock wall and the trapeeze) and they have no intention of fixing it. It’s a shame because this used to be an awesome place to take the kids or have a bday party.. but who wants to spend their money on a junky place?

  Feb 17, 2025 · Monica p

• My kids love it there. They have a snack bar and lots of jumping space. My kids go every weekend.

  May 25, 2025 · Victoria Dryden

• I went to my Granddaughter's birthday party last Saturday. There were 15 5-year-olds. I was so impressed by the staff. Everyone I dealt with had a wonderful attitude, from where to store a stroller to finding where my group had moved. Everyone had a wonderful time.

  Apr 02, 2025 · Mike Wheeler

• Had a blast and the kids enjoyed every moment! And staff are all friendly. They follow safety procedures really well and the facility is clean in an orderly fashion. And from my experience for the first time great hospitality. Cant find a place like this... great team work. The only thing I wish the climbing section was open for the kids. Hopefully next time.

  Jan 19, 2017 · Anthony McClinton

• We have a membership here and it is so much fun to take my son. The staff are attentive and kind. It was not crowded when we went and overall great experience. We will definitely keep going here for fun family days!

  Apr 21, 2023 · James Mitchell

• My 17yr boys were excited about going, but on a Saturday at 3 p.m., it was full of younger kids. They felt old. They had fun for a short time. The facility had plenty to offer, but parking was tough. Associate, Akil, was friendly and accommodating.

  Nov 18, 2024 · Ronell Hargraves

• I was here today with my 5 year old and the manager “grabbed” my daughter down. She was in tears and ran away. When I confronted him he said if she can’t come down the poll she is too small to do it. I said she comes down reserve like the other kids. He said well then it’s not allowed for her. Other white kids her size were doing it and he seemed to have no problem at all. It has been such a horrible experience!!

  Nov 10, 2024 · Madhumita Bandyopadhyay

• I got there, and no one was at the front desk to sign us in and it took more than half an hour. And when we got signed in barely anybody was their and wrappers were everywhere

  Jun 28, 2025 · Dakota Bailey

• My boys loved it! kept them occupied and away from the Tech during a rainy day. Super friendly staff, close to shopping centers.

  Jun 16, 2025 · Jan Joson

• We went here for my cousins birthday on Saturday. News Flash! We didn't spend any time with him at all because he was more invested in playing with his other cousin... ANYWAY, despite thatt, we had a great time. It was fun for the first hour or so, but the place is really small so there's not much to do after a while. That's why it's for little kids. They don't get as bored easily. So, after having my uncle buy us food because our mom forgot that humans need to eat, we looked at the aracade games and claw machines. ONE OF THE GAMES HAD A FREE PLAY MODE!! There were also standard claw machines. The staff were very nice and patient. Loved the two players games (the racing game, the pizza delivery game, etc.), the food was good. Yea, I recommend, but mainly for little kids because I got bored. But, your kids could be different then me.

  May 19, 2025 · Jabbiiela Lombardo

• Giving 5 stars specifically for the Little Leapers program. The facility has been consistently clean and not crowded on the weekday mornings that this is offered. Staff has been friendly and accommodating. I’ve found a few climbing holds loose and some trampoline springs too tight/new and not worked in, but I imagine these things are addressed when noticed, as old damaged dodgeballs were replaced by my 2nd visit.

  Feb 06, 2025 · Brian Harris

• My son had a great time here but I was blown away by how filthy this place was. We came pretty early in the morning, almost no one there and it was abundantly clear that no one cleaned the night before, or possibly ever. All the trampolines had stuff on them like crumbs, little pieces of paper, you name it. The floor had tons of old black dried bubblegum everywhere. I haven't seen an indoor or even outdoor playground with gum on the floors like that anywhere... I think Penn Station is cleaner and I'm not trying to exaggerate. Really sad because it could be such a good place and while we did have fun jumping, I don't think we'll be back simply because of the state of the place.

  Jun 21, 2025 · Daneka Hopper Okada

• Awesome Place for all ages! Kosher food makes it super convenient for the Jewish community! We had a great time!

  Feb 26, 2025 · Eliezer Klein

• This place was a zoo. Couldn't ask for assistance because everyone was fake busy. The food was trash like frozen pizza nasty.It was nice when they first opened up.

  May 30, 2025 · Monica Corbett

• We visited Skyzone New Rochelle for my Nephew Matthews Birthday on October 12 and it was an amazing experience. The staff seemed as if they needed a picker upper but our host was amazing he made sure we had everything we needed and was very attentive. The atmosphere over all was calm and kids were having fun as well as adults. I thought I was an ultimate warrior until the obstacle humbled me and I was defeated. Will definitely be visiting again. Thank you!!

  Nov 07, 2024 · Shamika-Sherrell: Anderson TTEE

• It is a great place for kids to have a good time. It wasn't too busy on Sunday.

  May 11, 2025 · Ahmed Al-Shaer

• I like Skyzone especially the membership as it is very affordable. The kids love it. We usually go to the Yonkers location but wanted to switch it up. The ninja obstacle course was fun for the kids BUT the park is FILTHY. None of the cubes have their covers on which they should, I am sure the cubes itself won’t get washed so having the covers is important. The other sky zone has mostly all covered. The floors are very dirty as parents are wearing shoes. Trampolines are pretty dirty too. I am sure nothing ever gets sanitized there and it gets packed. Will not return to this location. Please put the cases on the cubes. It’s so gross. All the kids jump in their with their snotty noses 🥲

  Feb 24, 2025 · Caro T

• To be honest, I am writing this review as I sit upstairs at Skyzone in New Rochelle. Typically, I enjoy coming to this location with my son and having fun for 2 hours or more sometimes. Unfortunately, it's been a while since we have visited this location even though we live five minutes from this Skyzone. But today my son and his friend wanted to go so we are here. The employees seem to be too busy talking about what they did last night than taking care of the customers, and if you interrupt them by making excuses, they get offended and give you an attitude. But that was nothing compared to what I saw when I went to purchase some pizza for my son and his friend. How dirty the front of the food area was; I can only imagine how the kitchen looks. I opt out of even ordering food from them. I would not eat anything they make from that kitchen. I can see from a mirror they have that the cook in the back was touching her hair and face then picking up food and didn't even change her gloves. Talk about cross-contamination I am sure people have gone home and gotten sick from eating at this place. My next email and call will be to the Department of Health so they can get this place back in shape and the owner retains the employees on cleaning and how to treat the customers.

  Mar 09, 2025 · Louis Torres

• Wow, we loved it! More than happy with the attention, the venue, the lighting, the food, and the celebration room.But (JENNIFER) was definitely the key—she’s the manager at Defy in Bradenton. Without her, we wouldn’t have been able to create such a wonderful and unique experience.Thank you, (JENNIFER) once again. Miranda and her little sister are so grateful for your attention and dedication. 🫶🏻🎉💗

  Nov 09, 2024 · Maria Veronica Cantrell

• We had a birthday party there and everything was great. From the manager Jennifer to our party host Aidan. Everyone was extremely helpful and accommodating. The service the team provided was more than we could’ve asked for. Professional and kind to our family and our guests. Would definitely recommend this Sky Zone, 10 out of 10. Thank you again for making a memorable birthday experience for our daughter and family!

  Jun 09, 2025 · Atelaite Fiefia

• We had such a great time! It’s the perfect spot for kids to burn off energy and have a blast. Everything was clean, well-organized, and safe, which made it even better for us. A big shoutout to Chadsty for being incredibly helpful and kind—she made sure everything ran smoothly and went out of her way to assist us. Thank you, Chadsty! We’ll definitely be coming back soon!

  Apr 18, 2025 · angel martinez

• Such a fun place for kids! I brought my nephew here and he loved it. They also have fun cups you can buy at the food stand. You can buy a ticket to jump for 1.5 hours or all day. We got the all day one and he had a blast. He also made some friends which was so adorable! There are lots of chairs to sit in in the jump area and down on the entry level. There are also free open cubbies to put your things in, or you can pay for a locker.

  Aug 26, 2024 · Rachel Isabella

• I took my daughter and her sister here for the first time today. Her sister had been here when it was Defy and loved it. For the price of 90min, I was pretty disappointed in the state of disrepair the facility was in. We spent $90 for 90 min (including socks) and there were 3 or 4 attractions the kids weren’t able to use. Meanwhile, open attractions are pulling apart at the seams and corners each time a kids jumps on them. I even saw a small boy and a much larger one slip under the trampoline in 2 different areas. It was a little scary and I was nervous to let my 5 year old use those spaces. Not dealbreakers as I understand they are making improvements, but it was very costly for what we got. Most frustrating was that my new skirt was damaged beyond repair after sitting on the bench around the pillar by the main jumping area. It’s completely coming apart in areas and the exposed velcro caught my skirt and tore it which I’m honestly just heartbroken over. I’m 7 months postpartum and just had to buy some new clothes because nothing fits and it’s the very first time I’ve even worn it. I didn’t see an adult worker the entire time we were there and I’m not going to bother some kid about it, but please fix that. I can’t afford to replace my skirt and now I’m back to having one pair of bottoms that fit. I also think it was kind of weird to have the parent pay to enter. I wasn’t planning to jump but I did for maybe 5 min because I had to pay anyway but I don’t remember having to purchase entry to observe at the Sky Zones we’ve been to in the past. All in all, I would maybe give it another go after they complete repairs.

  Jun 27, 2025 · Johanna L

• Front desk doesn’t seem to know much about the passes they sell. They tell you guests are included but when you bring guests, they won’t let the guests jump until you pay for them separately from the passes that they tell you include guests. The guy at the front didn’t know how to explain it to us other than “your child can’t jump unless you pay again.” Which is not consistent with what we were told the first time we purchased and USED the passes. Don’t know if they’re trained very well but they’re knowledge of the regulations is not up to par.

  Jun 19, 2025 · Ariana Jeanine

• This was the best experience that we have ever had here. Justin was so knowledgeable, happy, joyful, caring, & respectful. This is hard to find now days. Please keep Justin around because this man has made our day just with the simple things that people don’t realize. He is the face of this place. I have been here at least 20 times. I stopped coming about a year ago. The staff was not equipped for children. I love all of the upgrades too!! Thank you Justin God Bless!

  Jan 25, 2025 · Tiffanie jordan

• I absolutely love this place for my kiddo. The price is awesome, kids can jump around and they have massage chairs for parents and there's free WiFi. Can't get any better then that. They also do birthday party's

  Mar 07, 2025 · Samantha Barrett

• Man what a scam. Employees are missing informing customers and over charging. You don't get any benefits by signing up to be a member. Its all just a scam for you money. Don't bring your family here. Ball pits are gross. Not properly cleaned. Lack of management. False advertisement.

  Jun 28, 2025 · matt matthews

• Chill spot. Plenty of seating like couches even if you don’t make it to the massage chairs. It’s an open floor so you can keep a great eye on your kids. Maybe need a few more workers…in the little kid basketball zone a whole family big kids adults and all took over the court and my 4 year old niece tried to pick up the ball and the adult dad made her give it to his kids. I’m like they’re too big to be over there anyways. Send your kids and your big grown up selves to the regular basketball court. Little kids barely have enough play spots anyways. The workers are nice here too. But it’s never too packed and it allows the kids to release that energy so it’s less stress for parents. I am glad they got some snack options in, if they added a pizza station or something they would def be a hit.

  May 02, 2025 · Krys Clev

• This Sarasota location is the best sky zone I’ve been to! Never going to ft myers again 🤦🏻‍♀️It’s just another level and is way updated and seems more efficient in play. There is a toddler area so no matter what time you go there is a spot for the littles. The concession stand is super reasonable and a lot of the prices are fair.

  May 04, 2025 · AmandaLuise Jean-Joseph

• Sky Zone is a Unique Place for kids. It has a wonderful atmosphere, plenty things to to do as well. Your child or children will not get bored. They also have a game area. The Food is so good! The pretty young lady named Meleia is Awesome!! She is very nice and has great customer experience with the parents & the kids. Please give her a raise.

  Jun 25, 2025 · Mekyel'la Langston

• Great adventurous place for the whole Family!! Have specific hrs for toddlers. They offer Birthday party packages. Plenty of comfortable chairs to sit in. Can pay for a massage chair. Have a snack bar area. Highly recommended.

  May 11, 2024 · Patsy Maloney

• Sky Zone Sarasota is my new favorite place to defy gravity (and common sense). Great trampolines, awesome staff, and a perfect spot to test how many flips before I faceplant. If you want a workout disguised as fun, this place nails it—10/10, would bounce again!

  Jun 25, 2025 · Gene S

• Clean and lots of fun! Jayden, THANK YOU, so much for staying committed to allowing the kids to have fun. We appreciated you assisting us with the attractions.

  Jun 14, 2025 · Jason Korns

• I've debated posting this review as our experience as a whole wasn't all that bad. With that being said a family member had booked a party here this past weekend. Another family member of mine brought her 4 year old autistic son(level 3)along with her other 2 older sons to play and attend the birthday party. With about 45 minutes left of the birthday party, my cousin was approached by the manager saying her son that is of special needs was not allowed to to be in the play area without socks. My cousin then tried to explain to the manager that he is autistic and he wouldn't keep his socks on. The manager then replied along the lines of" I understand, but for sanitation reasons he can't be up here without socks". My cousin didn't make a fuss about it and removed him from the play area. So as a place of business who's crowd is mainly children, how do you go about accommodating children with needs? Do special needs children just not get to enjoy the little things as other kids who aren't on the spectrum do? I had went speak to the manager and she had said well had I known the party wasn't over we would have let him play. At this point it shouldn't matter if her son was attending a party or not. In regard to sanitation, all of these children are running around sweating on every piece of equipment in this building that is being played on, but there is no leniency towards children who don't fully comprehend the rules of this establishment as far as wearing socks? Parents have a hard enough time bringing challenged children to events without being worried of judgment of the outside world. So hopefully this is something that can be discussed and prevented in the future because all children deserve to enjoy moments of fun.

  Jun 11, 2025 · Kacie Piazza

• Great place! Very clean and well maintained.It has a lot of different attractions and it's a fun place for all ages!

  Jan 05, 2025 · Anna Zuza

• We purchased a month-to-month membership, which turned out to be much more affordable than I expected, and now we practically live here. The staff is incredible and always goes above and beyond to accommodate us. We especially love Kourtlyn at the Lafayette location—she’s always offering to bring us anything we need when we order food, and she even joins in on dodgeball games to help the kids learn and have fun. If you’re considering a membership it’s so worth it! Glow nights are on the weekends and that would be included in the membership as well. I 100 percent recommend!

  Mar 27, 2025 · Rachel Quattrone

• Since I am unable to respond to your response to my review I'll just continue this way. 100% the manager stated it was for sanitary reasons and was offered sensory socks. In which my cousin responded he wouldnt keep those on either. Her son does not keep anything on his feet at any given time whether it be shoes or socks. That's great that you offer sensory days on Wednesday, but we were not there on Wednesday. We were there on a Saturday for a party that my sister paid for , for all kids of the party to be able to jump, my cousins son included. Sure she may have mentioned to you the party was just about over, but why would she stand there making a fuss about it when the manager is obviously not understanding the situation. It's frustrating enough on the parents to even have to be put in these situations, so why not just walk away and accept it like she's had to do before. Because I will point out this is the SECOND time this has happened at your place of business with the same child. She never has this trouble at surge. So again, when a parent is trying to explain to you the situation maybe take the time to listen and understand. Not all problems can be resolved simply by offering a different kind of sock.

  Jun 11, 2025 · Kacie Piazza

• Had Kileys birthday party today with Logan Written. Great party

  Mar 02, 2025 · Carla McLeod

• Great place for my son who is on the spectrum, he loves jumping. 4 stars because some of the teens get really aggressive with the little kids and the teen employees don't really do much about it. I've had a grown man blast my son hard asf in the face with a dodgeball and they said nothing to him. Other than that it's enjoyable.

  Feb 11, 2025 · Desirae Singh

• I threw my godsons 10th birthday party here. We chose the glow in the dark party. The kids LOVED it. I felt like we got a lot for what we paid, each kid got a shirt and socks, the birthday boy got a special shirt. Upon arrival they were waiting for us with a cart to place gifts/bags/cake etc and there was a host that worked with us the entire time. We worked with Paige, and she was a doll. Very kind, and knew exactly what to do. We got 3 pizzas, 3 pitchers of drinks (which were refillable!), Paige stayed in the room after jump time to help us pass out pizza and cake and she sang happy birthday with us. I even paid a little extra to have access to the party room the whole party booking, and to extend jump time, and my total cost was still under $500. We had a blast, and would absolutely book a party here again! As soon as we left my godson asked when we can come back.

  Apr 19, 2025 · Amanda Gottrich

• On March 8th of this year, we visited Sky Zone with my son. He wasn’t messing around or being reckless — he simply wanted to jump on the trampoline. My son has been diagnosed with autism. He finds joy when he’s around other children, playing and listening to music. We always try to bring him to places with other kids — it helps him develop and socialize.That day, there were many kids at the park, so we thought it was a good opportunity for him. He started jumping near the other children and playing. After a few minutes, he moved slightly farther — to another trampoline with more people. Just 30 seconds later, I saw that he had fallen and was sitting, crying. From a distance, I could see that something was wrong — his arms were hanging down and his legs were bent in a strange way. He was holding onto them in pain. I ran toward him, shocked and confused, not understanding what had happened.Next to him stood a man who was just saying, “Come on, get up,” but wasn’t actually helping — he simply stood there and talked.I don’t speak English very well. Another man came over and explained that my son had fallen. I picked my son up and immediately realized that he likely had a broken leg. I asked an employee to call an ambulance immediately. You won’t believe it — I asked once, and he just looked at me and didn’t call. Only after I asked the seventh time and went to the administrator did they finally call 911. The ambulance arrived faster than they made the decision to dial the number.Out of all the staff, only one woman helped us — she gave me a wet towel to wipe his sweat and tears. The man who had been standing next to my son didn’t apologize, didn’t show any sympathy, and not a single staff member said anything. They acted as if nothing had happened. I was in complete shock.I asked the staff to review the security footage because I had a strong feeling someone had landed on my son. After he was taken to the hospital, I came back and asked again. That’s when they admitted: yes, an adult had jumped and landed on my son. But instead of taking responsibility, they said my son had supposedly “entered another person’s jumping space,” so they blamed him — a little boy with autism who was just trying to enjoy his time.The result? My son suffered two fractures — two broken bones in his leg. The adult who jumped on him? Nothing happened. They didn’t even tell me who it was. The company told us we couldn’t sue because I signed something when we purchased the membership. I assumed it was just a regular payment form, but apparently, it included a liability waiver.But let me ask you: what matters more — a child’s life and health, or a signature? Since that day, my son has become afraid of all children. Even if a local child walks by peacefully, he gets scared. He’s no longer confident, no longer joyful — now, he lives in fear. This incident caused not only physical injury but deep psychological trauma too.And for Sky Zone, sadly, money seems to matter more than the safety and well-being of children.

  May 21, 2025 · Arzu Aghayev

• Completely suggest! Amazing place to go with your kids. I would suggest buying tickets ahead of time though if you don't want to wait too much, but other than that it's a good place!

  May 12, 2025 · Julie Rasek

• Fun area. Seems pretty clean. Went for a kid's birthday party. Was not crowded. Kids had a lot of fun.

  Jun 27, 2025 · Julia McTaggart

• Reasonable price, clean trampolines, tidy set up, and many options for little ones. While some things were not working, the experience was pleasant overall. Very little people for a Sunday, too, which is a plus. White pants remain white, which is impressive for any place with many kids

  Jun 04, 2025 · Viktoria Alkova

• One of the inflatables was only partially open and not inflated very much. None of slides worked very well. Might be nice if the rules were actually enforced. A lot of the kids were absolutely feral and the parents didn't seem to care. I saw one employee with headphones in and on their phone in a spot where it seemed like they were supposed to be monitoring the floor. I had kids bounce on a trampoline with my 4 year old, had some on my trampoline too, luckily I didn't bounce into them.

  Jun 07, 2025 · Vicki K

• Decided to last minute around 45 minutes until close to take my two boys out for a little fun they deserved it The park compared to others is rather small and is missing a few options others all of that can be looked over, however We realized quickly that the staff was completely focused on closing up and getting out aside from the young lady who checked us in they were all cleaning and not in the best of the moods to say the least and very unapproachable as well My kids who we're happy to run around freely noticed that two or three of the trampoline parks main attractions we're unavailable simply due to the staff not being available they were at least six of them there but none of them on the trampoline floor unless they were wiping a table or taking out the trash The rest were focused on the common areas where people eat and change but I digress. All in all the kids had a good time but the atmosphere was unenjoyable and the staff was not focused on the guests by any means

  Oct 15, 2024 · Johnathan Sophos

• Have been here a handful of times and certain parts of the park are closed and have never been repaired. This includes a drop zone on the obstacle course as well as a 2 player jump game.Today the electronic lockers were out of service and the only options they have are the open-air lockers. This a fairly rough part of Manchester, so not a proper place to keep valuables safe and secure while out jumping. Had to keep my wallet/keys/phone on my person the whole time.

  May 08, 2025 · Jarrod DeVincent

• It’s close, convenient, and has pretty accessible and diverse enough options for kids. I found the staff are mostly teenage kids who aren’t doing much aside from being at their assigned area. It’s pretty clean, affordable and has discount packages that are worthwhile buying. A good way to kill off a couple hours so your kid can burn off some energy and have fun.

  Mar 09, 2025 · Garrett Poltack

• Compare to other sky zone locations this one is really great and clean not too crowded for a Saturday

  May 31, 2025 · Selma Khelifi

• 1st time here with my kid for birthday party. Seems okay! The staff was friendly, they keep everything clean which is a plus. I went to order food. The guy behind the counter was very nice. Definitely would go back

  May 09, 2025 · Christine Hernandez

• My organization held an event for our families there, and it was great. We had a party room where they could leave their belongings while they jumped. We had two staff members assigned to us, and they set up and cleaned up. We had a cupcake decorating project for the kids, and others bought food from the venue, which looked delicious. I plan to return with my granddaughter, who is 6.

  Apr 15, 2025 · Traci E.

• Our agency held an event for youth and every child loved the experience. We booked a party room and the staff was attentive and helpful. The children had plenty of time to jump.

  Jun 15, 2025 · Traci Ealey

• At first, I didn’t think I was going the right way because it is in an industrial park, but honestly it was more like a hidden gem. The entire place is very clean and well kept. Plenty of helpful staff to keep I on all the various locations throughout the building. Derek was extremely nice over by the foam pit great attitude, and very attentive to the kids. Overall great experience. 100% will be back.

  Sep 10, 2023 · Ryan Mckenna

• Kiddos loved it. Popular place, busy, loud to do. They have plenty of talked and massage chairs for the posted that don't want to jump. They do have a concession stand, I'd give it a 7 out of 10 on cleanliness. I'll definitely be taking the kiddos again

  Mar 26, 2025 · angela edwards

• Great party place .. lots of activity space forAll levels of jumping. Good party rooms as well. By far the dodgeball was our groups favorite

  May 13, 2025 · John Fleming

• Summer fun for kids and adults. I took my 12yr old son and his friend on a Thursday morning 11-1:00pm. It wasn’t crowded at all. It was clean and the staff was very friendly. They have a nice sitting area so you can see most of the areas. They have a concession area and an arcade area. Sometimes Groupon will have deals but unfortunately I couldn’t find any discounts. Overall, It’s a nice place to go for fun.

  Jul 30, 2024 · Kristi A

• Lots for kids to do, but very hard to keep and eye on them the way it's set up. Not very clean. There was trash on the floor in numerous different areas. But the kids had fun!

  Dec 29, 2024 · Lacie Griffin

• The kids loved it. I thought it was a bit pricey because you can only stay for just a little bit and it was $50 for 90 minutes for 2 kids! But of course the kids liked it and the concession stand was yummy and not expensive, at least. And they had very unique activities. They also had claw machines and other arcade games but some of the claw machines were guaranteed to win! Cool! We will return one day, I'm sure.

  Oct 30, 2024 · Audrey Moore

• Celebrated a shared birthday for my children and was very pleased. Emmanuel was our party host and checked me in almost immediately. He kept checking on us making sure everyone was having fun and happy. There seemed to be a lot of parties so we weren't able to get into the private room until 15 mins before our pizzas arrived, but he was very transparent with updates! After celebrating with cake the kids ran back out to jump around til our time was over. Parents kept saying they even had a blast! If requests can be made, definitely ask for Emmanuel to host your party! Very helpful, attentive and definitely deserves a raise! Thank you for helping make our kids birthday the best experience!

  Jun 15, 2025 · Amber O'leary

• Worth 1.5h exercise for kids. Free tickets for Easter day were even better. Many different areas to jump

  Apr 25, 2025 · Danny

• Wont be renewing our yearly subscription for 2025.the last few times we have gone there seems to be more safety and health concerns.1. a hole section, arguably the funfest section has been out of order.2. A step that allows kids to climb out in the obstacle course area is broke. we saw 3 kids who were stuck down there. and needed there parents to climb in and help.3. The sanitation stations are empty.4. The men's bathroom had no lights. I thought there might have been motion censored. it was pitch black and never turned on.

  Jan 02, 2025 · Joe Gagnon

• Got free Tix today (Easter day). A good 1.5h spent for the kids to have fun

  Apr 21, 2025 · DannyLam Ong

• Be very careful about signing anything here. Brought my son here with a couple of his friends for a play date. I was told that they were running a special where the price for the tickets that day would be good for month (which I never took advantage of BTW) . Only to find out I was bound to a membership agreement. Predatory practices! My fault for trusting and not reading .

  Apr 13, 2025 · Neisha Shacklewood

• The place where your childhood dreams of bouncing like a human trampoline meet the reality of pulling a muscle trying to flip. I spent 30 minutes flying through the air (mostly in slow motion) and the rest of the time wondering why gravity hates me. 10/10—would jump, roll, and accidentally faceplant again.

  May 12, 2025 · Thuy Le

• not good today. they were using chemical to remove gum. i think it was goo gone. caused my eyes to get irritated from the fan blowing the fumes around. not sure if that's good for the kids that were playing in the area. safety data sheet says:DangerHazard Statement(s): Combustible liquid. May cause an allergic skin reaction. May be fatal if swallowed and entersairways.Precautionary Statement(s): Keep away from flames and hot surfaces. No smoking. Avoid breathingfume/mist/vapors/spray. Contaminated work clothing must not be allowed out of the workplace. Wear protectivegloves/eye protection/face protection. If swallowed: Immediately call a poison center/doctor. Do NOT induce vomiting. Ifon skin: Wash with plenty of water. Wash contaminated clothing before reuse. If skin irritation or rash occurs: Getmedical advice/attention. Store in a well-ventilated place. Keep cool. Store locked up. Dispose of contents and containerin accordance with all local, regional, national and international regulations.

  Jun 21, 2025 · Chuck Marino

• 2 minutes in this place and I want to take a shower. It's FILTHY and it stinks. Seems like a risk of contracting some type of fungus. The staff are brainless teenagers, bad customer service and the parking situation is another story. Ridiculously overpriced for the qualiry of this place. Doesn't even deserve 1 star tbh

  Jan 08, 2025 · Marcia Lara

• We had an incredible time at skyzone thanks to Imani!! She was so kind and had an incredible energy. She put many smiles on our face as she made sure we were taken care of! We visited last week and have not stopped thinking about our time there. Everything was super clean and in great condition.

  Jun 11, 2025 · Patricia C

• We had a great experience in our kids birthday! They served all we need: pizza, juice, cups and plates. Some guests got lost because the place is difficult to find but everything was smooth when we got in.

  Jun 10, 2024 · Karen I

• It’s was great, first time there. I was there for my granddaughter’s birthday 🎂. She had lots of fun with her friends and family. Big place for fun. The pizza and chicken tenders were delicious. The staff were very nice and friendly.

  Mar 19, 2025 · Marc Cardoso

• We had my sons 16 at this location. Only 2 of the 13 kids he invited showed up. It broke my mom heart as he kept looking at the door for more friends. As I spoke to the staff about getting a refund on the private dodgeball I had booked due to him not wanting to do it since no one showed up. Plus taking food off. They were beyond helpful but they also went above and beyond to make my kids day amazing!!!! They got staff together to play a few rounds of dodgeball with the small group we had and the staff sang him happy birthday. I can not thank them enough for helping lift him up. Amazing job thank you, thank you, thank you.

  Jun 15, 2025 · anjelica romero

• Great place for a summer birthday to avoid the heat and still have the kids playing. Highly recommend the 2 hr play package. The hostess wasn't very knowledgeable about hosting in general so be prepared to step in. The "1 hour" party felt very rushed, as you actually only have 45 minutes with your guests in the room, and you have to setup in the 15 minutes right before that; they will also start kicking you out of the room 38 minutes into it. Again, the birthday boy had a great time with his friends, but as the parents planning and hosting, it felt too procedural and unpersonnal for the amount of money that you spend. With that said, I would do another party here.

  May 19, 2025 · Vane Guzman

• Great for everybody little ones, Young people and older people have a great time, a lot of fun!!

  May 18, 2025 · Fernando

• We’ve been here many times and are monthly members going on 2 years now. We are done. They are becoming rule nazis. It’s not even fun. Forced is the purchase their socks even though we had sticky socks. Telling my son he couldn’t sit for a moment on a trampoline cuz he was tired. Blowing the whistle at everything. You need to allow some fun freedom… dumb rules to enforce.No longer fun.

  Jun 21, 2025 · Ryan Marshall

• We visited the Sky zone recently with my kid classmates (2-5 yo) and that was so much fun!Plenty of equipment to enjoy, nice active atmosphere and friendly staff (Ian and Tanya were really helpful).We've got membership and it gives a lot of bonuses

  Apr 26, 2025 · Face painting Florida

• We visited Sky Zone with our youth group and had a great time overall! The facility was clean, well-organized, and packed with fun activities that kept the kids active and entertained.The staff wasn’t especially friendly, but everything ran smoothly, and we didn’t have any major issues. One thing to keep in mind—food and drink prices are pretty high, so if you're trying to stick to a budget, it’s a good idea to eat before you go. They do have water fountains available, which helps after all the jumping.It was a fun outing and a good spot for youth events or group hangouts.

  Jun 21, 2025 · Kayla Rogers

• Great place! They have upgraded some of the areas. The kids had a blast at the birthday party. The speaker wasn't that great to hear sometimes. When it did work, it was organized where they kept the group of kids moving. The staff was fun and entertained the kids. Highly recommend it's much better than before. Great job on the upgrades.

  Feb 05, 2025 · Patricia Saldivar

• The place was fun, affordable and relatively clean. Three stars because I noticed one particular staff member being super mean to one of my kids, under the assumption that he was not being supervised by his parents. Changed his/her tune (honestly couldn't tell, not that it matters) as soon as they saw me telling my son to come to me. I stayed with my kids the rest of our play session and we had a blast but still, I feel sorry for any parent that wasn't on top of their kids because it happened almost immediately after starting to play. Great place but staff was hit or miss.

  Mar 22, 2025 · Jose Sandoval

• This place was absolutely horrendous. We spent over 200 dollars just to spend 30 minutes there. We brought our own socks but the workers kept asking us to buy “sky zone socks “ we said no because we would spend an extra 50 dollars for socks with only 15 minutes left. They kept asking my kids to stop jumping until we brought socks. I asked to speak to the manager and she said we HAD to buy socks or we couldn’t jump. I asked for a refund but they said we spend half our time already so we couldn’t get one. We got harassed to buy socks. There was a worker who kept creepily following us telling us to buy socks or we couldn’t jump. Then he proceeded to cuss at my kids. I had the kids go buy socks and they said they didn’t take cash. Which is crazy considering they were harassing us to buy socks. At the end the same guy told us he would lock the door even though there was a lot of people still there, he made it his business to harass us about leaving. Overall, HORRIBLE CUSTOMER SERVICE. Don’t waste your money or time on this place. There was only ONE worker that had common sense there. She was very nice to us, but beside her, everyone else were being pretty racist and brainless bums.

  Apr 06, 2025 · widjinalie palissier

• My grandchildren and myself LOVE this place! The staff is amazing. They are always welcoming and friendly. It is a place to take children regardless of their age. There are so many different activities, some challenging and some for fun! They are the best!

  Jan 13, 2025 · Andrea Hale

• This place was awesome, I'd totally recommend it! Everything was great, the kids loved it, and we'll definitely go back.

  Apr 26, 2025 · Maraine C

• Terrible place to bring your kids. We've been brining ours there for years, and have a membership (that we've now canceled due to the new GM) He instantly goes from 0-100 in seconds, yelling at kids for laying down, yelling at the parents for standing on steps for too long, and so much more. The GM was quick to get nasty, and mean at first contact, never asked anyone nicely first. He acted like he was a body guard for a maximum security prison. Definitely unnecessary for a children's place. We will never bring our kids back there again and neither will anyone else we know. He definitely deserves to get fired.

  Jun 19, 2025 · Krista Janaes

• Absolutely a wonderful experience for both, kids and adults! We visit every other weekend and my kids can't get enough. If you haven't been yet, I suggest going when it's less busy. That way you can explore with your kids and get an idea of the environment around you. Keep your head on a swivel, there is So much to do!

  Apr 01, 2025 · Louis Velasquez

• We always enjoy visiting Sky Zone, especially because we are all members to jump. The wait is little to none with a membership. The snacks are discounted, but no free perks like Urban Air with the free snack card, but still enjoyable to play for everyone, including the parents.

  Oct 15, 2024 · Jo-Anna Dupuy

• We've been subscribed to Sky Zone with my family, and it has been an amazing experience! The facility is always clean and well-maintained, which makes it a comfortable place to spend time with the kids. Safety is clearly a top priority here, with staff consistently monitoring the areas and ensuring everything is in order.The variety of activities keeps everyone entertained, from trampolines to dodgeball courts, and there’s something for every age group. It's a great way for the whole family to stay active and have fun together. The best part is that the prices are very reasonable, making it an affordable option for regular visits.Overall, Sky Zone is a fantastic spot for family fun, and I highly recommend it to anyone looking for a safe, enjoyable, and reasonably priced way to spend time together.

  Jan 12, 2025 · SANITIZE PRO CONDITIONS

• Wow... where to begin? We have multiple issues but will just write about our main two problems. My husband and I decided I take our kids 4 months ago. The associate talked us into signing up for the membership that he would only charge us for one month. My husband has got charged every month and every month we have been up there and they said they won't charge us again and they have. It is impossible to get ahold of anyone on the phone to resolve this issue which is frustrating as we don't live near this location. Since we've been charged and had a month of this membership I decided to take my kids again along with some friends and their children. Once we entered we noticed it felt like the front desk was dealing with some teenagers trying to get in under a false name. Which should've been our red flag to leave. The place had so many bad misbehaving teenagers there that they had to have several cops there. It was so bad. These teenagers were so rude and disrespectful to everyone there including the staff. My daughter got a black eye. My friends toddler got knocked over numerous of times. It felt like a bunch of gang members jumping all around us. The staff seemed overwhelmed and didn't care much that these things were happening. One of the officers told us that there were too many bad people there that they will be closing early as it's not safe anymore. I was so embarrassed as I was the one who recommended this place to my friends. I was told by another mom there that this location is in a really bad area. Sad that such a fun place for kids have to be ruined by these types of people. After that experience I walked up to the front desk expressing my frustration and was told "sorry we are ghetto... it is what it is". I couldn't believe my ears. As we were leaving we also saw some of those kids stealing a couple drinks and snacks. Horrible experience. This place needs better supervision

  Jun 26, 2025 · Google User

• Had a birthday party on Mother’s Day and all the kids had a great time. The price of the party for the service and experience we received was well worth it! Our party host Luz was the best! Give this girl a raise!!!! I will without a doubt have another birthday party here or just come to visit on a rainy or hot summer day!

  May 12, 2025 · Amanda Bamman

• Not located in the best area however, this place is super clean. The staff was very friendly. I love that they kept on walking around making sure everyone was OK. Kept the place looking clean. Definitely be coming back. Kids had a lot of fun.

  Apr 11, 2025 · JJ

• Gabriel at the front desk was super friendly and very informative when asking about the membership. I highly recommend this place for kids that are looking to get loose and get their energy out. My baby is only 2 years old and he had the time of his life. We might just keep the membership every month if he enjoys it this month. Again Gabriel was super genuine when it came to helping us save a couple of dollars toward the membership. We really appreciate it :)

  Feb 02, 2025 · Brayn Nbrs

• Our first time at this establishment!! I’ve got to say it’s awesome!! Workers are polite and very helpful which is a plus for us. Their bathroom and play area looks to be well taken care of and clean.There’s a little bit of arcade games, obstacle corse, zip line, basketball hoop, slides and trampolines. Prices are very reasonable too!My daughter and her friends loves this place and will be back to visit more often.

  Apr 13, 2025 · Suphot Bhisittrakulporn

• Took my daughter while in town visiting family. Sky Zone was by far one of the best trampoline parks we’ve been too. There’s so many different things for kids to do beyond the typical trampoline park.The ABSOLUTE HIGHLIGHT of our trip was this guy (pictured on the left). I didn’t get his name but he was so patient and encouraging with my daughter when she was scared to do the zip line. As many times as it took for her to walk up and walk away he still was so kind. Then, when she finally got the courage he had the biggest smile. As we walked out she said “that guy was so nice, he helped me be get over my fear”.

  Jun 21, 2025 · Felicia Pittman

• Overall good value if you buy the elite monthly pass. Doesn’t make sense to do it any other way. Single day passes are the same price!Everything seemed clean and kids seemed to have a good time. Definitely would recommend for anyone that has kids and needs something to do for the summer.As a parent you can just plug in your laptop, go on the free WiFi, put in your headphones and let the kids play for an hour or two. For $30 a month with unlimited jumping, you can’t beat it.Thank you Daniel for the outstanding customer service! They resolved a change for me and were so helpful and kind!

  Jun 05, 2024 · Justin

• Lots of fun for the kids. The place is great for parties as well. Parties are conveniently located upstairs so you can get a birds eye view on the whole trampoline park.

  Jan 14, 2025 · Bradley Forrester

• Went for the Grand Opening! There was a dj, raffle, and even free dodge balls! It was amazing, the staff is so kind. I got to speak to even the managers! This place is really clean! There’s lots to do and is great to host a birthday party! I scheduled a party next month due to how fun we had. I jumped for 5 hours! In the morning there will be more kids, but as night time comes there’s more teen/adults! Give it a shot! Jamie helped me with all my questions, shout out to her!

  May 19, 2024 · Sparkly Shoes

• Very dangerous place! Half an hour of jumping - and several months of recovering. It is absolutely not worth it! In addition to the fact that the child got a serious injury and had a concussion, we also had large additional expenses. I highly do not recommend this park. You can always find better and more safe place for your kids.

  Jun 13, 2025 · Nataliya Tarnavskaya

• The park offers a variety of activities, including the Main Court, Foam Zone, Dodgeball, and a Warrior Course, making it a great spot for both kids and adults who want to stay active while having fun.The facility is spacious and well-maintained, with plenty of trampolines to jump on.The environment is exciting, and you can easily spend a couple of hours enjoying the different attractions.However, there are a few areas that could be improved. The staff seemed overwhelmed and not very engaged, which affected the overall customer service experience. While they were professional, a more welcoming and enthusiastic attitude would have made the visit even better. Additionally, the pricing felt a bit high for the time allowed, so it would be great to see more promotions or package deals.Overall, Sky Zone Doral is a great place to burn some energy and have fun, but small improvements in staff interaction and pricing would enhance the experience. If you’re looking for an active outing, it’s definitely worth a visit!

  Feb 16, 2025 · Anthony Brymer

• Great place to have fun with the kids, even as adults. Have a lot of different spaces to jump.Not enough parking inside, but you can park along the street.

  Feb 26, 2025 · Noemí Romero

• Super fun for kids. Lots of physical activity, they can burn out all of their energy here. We paid for 2 hours and they were exhausted towards the end. You might want to try paying for 1 hour first, then add more time if not enough.

  Apr 01, 2025 · Shilah Lah

• It's so unbelievable what just happened at this place, we got there with cupcakes for my family and they said that by policy we can't go with food inside so I perfectly agreed with her and she offered to placed the cupcakes inside their fridge so I said that it was fine and told her that I appreciate that very much. By the time that I was leaving I saw TWO EMPLOYEES EATING THE CUPCAKES THAT I BOUGHT FOR MY FAMILY. When I went to ask for the cupcakes, she gave the box with 4 missing cupcakes. I went to ask what happened and they just ignored me and everyone acted like I wasn't even there, I requested to speak with the manager but the manager just told me “oh I can give you a muffin back cause that's everything I can do you for you”. Its not the price of the cupcakes or that they ate them is why you touching FOOD THAT IS NOT YOURS. That's disgusting and not professional at all. Terrible experience at this place

  May 27, 2025 · Darly Soto

• Jun 09, 2025 · Yanal Ahmad

• Bad

  May 16, 2025 · Ron Hughes

• Jun 10, 2025 · Crystal Hamilton

• This place is gross, there’s trash all over the floor, I brought my child who waited over 45 min to play basketball and as there is no staff around; in the basketball area there seemed to be what looked like adults/late teens were playing and wouldn’t allow my son to play. He even tried to just go in where he was kicked out. When a staff did show up he just hung around and played with some of the kids.Staff is so unfriendly - I found someone’s debit card to which I alerted a staff member who went gave a dirty look and brought it to the desk and didn’t say one word.Spent so much money on such a less the mediocre experience.$85 for 3 kids is outrageous.

  Apr 06, 2025 · Rochelle Ruiz

• Went for a birthday party, while the venue was pretty empty on a Saturday morning, staff was scarce. They seemed real short staffed no one was on the floor to ensure rules were followed. This was worrisome as the party was for 4 and 5 year olds and could easily be trampled. Other than that, this place was a good time for the kids to bounce around.

  Dec 24, 2024 · Cherie Hart

• This place has gone downhill since we last frequented it last year multiple times. There was trash including a dirty sweatshirt outside of the front doors that multiple employees likely walked by to enter the building and didn’t pick up. The bathrooms were dirty and smelt bad. We played some of the arcade games and there was even somehow trash inside the arcade games. The basketball court wasn’t inflated well. You sunk to the ground. There wasn’t much presence from the staff either like there used to be. It’s a fun idea to bring kids to but for the money spent per jumper, isn’t worth it. They used to do the toddler time on the weekend which was a plus and now it’s only during the week which really doesn’t seem that convenient for working families. Hopefully this review will encourage them to clean up so it’s a good place to take your kids again.

  Jan 04, 2025 · Megan Franco

• I love Sky Zone because it’s conveniently close to my house. I’ve been coming to this location for about four years, and it’s a great place for my son to burn off energy.Cleanliness – 4.0The bathrooms are usually decent, though occasionally, I notice trash or candy left on the trampolines.Staff – 2.5Most of the staff are friendly, but over the years, they have become more nonchalant. The front desk is often unattended, leading to long wait times for check-in, which is frustrating. There should always be someone available to assist jumpers promptly.On school holidays, I strongly recommend scheduling extra staff. Older kids tend to run around without much regard for the younger ones, making it difficult for them to enjoy the space safely.Pricing – 1.5The pricing has gotten ridiculous! It feels like every few months, there’s another change. When my son first got a membership, it included toddler jump on Sundays. A few months later, that was removed. Then, they introduced a three-month membership option, and now it’s only available as a monthly membership. I understand that prices are rising everywhere, but this feels excessive. The current monthly membership, if paid for a full year, is now three times what we originally paid for an annual pass. It’s definitely starting to feel like a racket.

  Feb 18, 2025 · Larissa Skeritte

• I had joined a birthday party with family & we all had a great time. Our host was lovely. However, the facility alone, dirty. Wrappers every where. Broken courses. Teenagers just hanging around, blocking stairways and fighting on the trampolines. A teenage boy knocked my 4 year old down, running away from another boy. My son couldn’t even use the bathroom due to Blood in the bathroom sink. Girls chilling in the bathroom not even using them. 2 out of 3 stalls were useable and the toilet paper dispenser was broken. Dirty baby diaper on the floor. No toilet paper. Another note, the prices! Paying $17 for 4 drinks was ridiculous , especially when I was going to order the staff walked away and I waited for about 10 minutes for him to come back. Not worth it at all. When we left, the place somehow got even dirtier. Cups, bottles, napkins or toilet paper was all over the place and no one was cleaning it. This place needs new workers who care about their job and about the people who rent the place out for parties. The man sitting in the room full of cameras watching over the place, completely blew my mind because I don’t understand how he didn’t see the bullying, drinking & all them teenagers acting up. I wouldn’t go to this sky-zone location again.

  Apr 06, 2025 · Christina Pine

• Absolutely worst experience ever. My children played for 10 minutes before we had to leave. ALL staff were huddled in a group on their cell phones. There was no staff watching any of the designated areas. So much so that the zip line kids were being pushed off when they didn't want to be, kids holding the rope to the zip line so no other child could get it. MULTIPLE KIDS in the foam pit of the zip line as other kids were falling over top of them. MAJOR accident waiting to happen. When we went up to staff that were in a group of 4 on their phones they had no idea that any of this was going on. When asking to speak to a manager the boy told us she was outback and busy. We insisted to speak to her. She came out and we asked if she had any clue what was happening. She insisted staff can't be on their phones....news to us because for the 10 minutes we were there that was all they did. She offered a refund but I'd just like to warn parents that the staff here is NOT trained properly. Instead we left and spent a little extra at NOVA and can I just say the experience is night and day. Nova had staff at EVERY station watching the children. We were there for an hour and a half and I did not see ONE staff member on their phone. Pay for what you get parents. SAFETY OVER EVERYTHING.

  Apr 01, 2025 · Paige Desrosiers

• I was charged for a membership when I said specifically I do not live in this town and only wanted to use the Facility for that day. I was asked several different ways to buy this membership and was told several times how great it was. Maybe if the place wasn’t over an hours drive from my house I would have considered it but I was very clear… With my kids kicking and screaming to go play I just signed what the guy told me to sign with out reading the 15 page contract.. I have now been charged 3 times to use a facility I only wanted to use once for an hour.. The employees must get paid commission or a bonus to sell this package because we were clearly lied to. We called our cc company and of course they can do nothing. My wife physically drove out there again and we were told to email a person who no longer works there? It’s a scam and wasn’t worth the aggravation.. I am still paying for a monthly membership I never wanted and specifically never asked for. I may Have to just cancel my credit card it’s this type of game I’m going through..

  Feb 26, 2025 · Gary Jean

• I purchased a monthly pass for my 4 kids and myself! It was the best $ we’ve spent on kids activities! We get to come and go as we please…if one is having a meltdown, no worries! We just leave and come back after naps. I was having an especially rough day with my 3 year old and one of the employees (Grant) came to the rescue with kindness and understanding. Another time we needed to get some last minute wiggles out and Seanne welcomed us in with a smile and event took the time to get the exact socks my kids wanted. I look forward to each visit there! Thanks guys!!

  Jan 07, 2025 · Kaitlyn Roberts

• Fun place for kids birthday parties. I purchased a birthday package and spent 450 dollars. I s not happy about the cost considering I got 3 pizzas and some veggies. I provided the cake and only had 10 kids attend. Kids had fun. The thing that really had me was they expect a tip at the end.

  May 31, 2018 · Chris Kolacz

• So, not only do I have 6 children in varied ages, I have always been keen on accessibility for the parents and comfort. Watching every age thoroughly enjoy themselves is such a great feeling. Even if I’m just relaxing in the lounge I’m comfortable. Such a great spot with easy access parking and such wonderful management and staff. We highly recommend Sky Zone Kingston!!!

  Mar 15, 2024 · james morris

• Our son love it and had a blast! Will definitely go again! Went there for a birthday party and the staff was awesome, food was surprisingly good too!

  Mar 24, 2025 · Stephanie Chavarria

• Angie and Gizelle were absolutely amazing!! All the kids had a great time. The staff was so accommodating and catered to my daughter and all her friends. This is the best place to have a party!!

  May 26, 2025 · Nydia Vallejo-Gonzalez

• We absolutely love this place we are now elite members an amazing subscription service for those who want to keep coming back to burn awesome energy. Stay active. Staff is great . Clean times I’m there . It makes me feel safer here than most places with the kiddos

  May 30, 2025 · Dymi Billie

• I had a great time at Sky Zone! It’s a super fun place, especially for kids, and the energy is amazing. The staff is very friendly and helpful, which made the experience even better.However, one thing I didn’t like was that even though parents are not required to take off their shoes if they’re not jumping, I saw some staff members who were monitoring the zones jumping with their shoes on. That felt unhygienic and unfair, especially since jumping with shoes is against the rules for everyone else.Other than that, it was a great experience, and I’d still recommend it—just hope they enforce the rules equally for everyone.

  Jun 10, 2025 · Niura Benitez

• I really enjoy visiting this Sky Zone location with my kids. They always have a great time, and the environment is usually perfect for families. However, during my most recent visit, I noticed an employee wearing very short BOOTY shorts, which I felt was inappropriate for a workplace that caters primarily to children. I believe it’s important for staff to maintain a professional appearance in such a family oriented setting. I hope the management will consider reinforcing the dress code to ensure a comfortable atmosphere for everyone. I still love this location but you guys won’t receive 5 stars from me if this inappropriate behavior continues. Hope this message help you guys improve dress code.

  May 16, 2025 · kirenia Leon

• We have a great time, perfect for family time, we came a Sunday around 11AM and it was almost empty,it was perfect! Love the kid/toddler area, could have more. A little bit pricey for the hour compared to other Urban Air

  Oct 11, 2022 · CG C

• Great for the entire family. From the youngest to the oldest. Fun was had by all. Very open layout. I elected not to join in on the jumping this time. Spotted 2 massage chairs calling my name. Would have given 5 stars if I had seen staff wiping down the place. Covid still exists.

  Apr 10, 2022 · Patrick Thompson

• This WAS a great place. It's fun and the food was real good. I just don't know what happened. I saw a post where they just shut down. I stop by and the hours just say closed. Wish they would open up again.

  Feb 21, 2025 · Daddy fourtwenty

• I take my grandkids ages range from 20 to 2 yrs old to Flip’z. There is something for all ages. I like to stay for about 1 1/2 hrs but prices have changed so now we only go for an hour. The staff is great.

  Jan 11, 2023 · Sherie Harling

• My daughter had her 8th birthday 🎂🎉 party here. Everyone had a wonderful time. We definitely will be back

  May 18, 2023 · Gabby Azocar

• Worst experience in the world! I would love for the owner to contact me! We have the whole thing recorded. 4 girls went to jump here one was in a long dress. They took the girls to the scale took our money then said you need to change her into shorts or she can’t jump. We said sorry we don’t have a change of clothes with us please just give us our money back. The lady, (You CAN NOT MISS HER in the picture) said just dispute the charge with your bank we don’t do refunds and if it’s a issue we can take your other kids who were already jumping off and call mall security and have you escorted out. Horrible people & horrible service.

  Jun 25, 2024 · Jacob Anderson

• It’s 5:34 on Sunday and they won’t let our kids jump even though the sign says open till 6

  Mar 14, 2025 · DK

• Took my granddaughter to jump had great service and taught her how to flip, thank youAlso had a great view of the river to watch while she jump

  Jun 29, 2024 · Michelle Hernandez

• This is the worst experience. We came to visit and our kiddo wanted to jump. The jump attendant had a poor attitude and seemed to be annoyed around children. She proceeded to sit on her phone and not interact or give instruction on how to jump or flip. Will NOT return.

  Jul 24, 2024 · Serenah Criswell-Weddle

• It was fun me and my 2 cousins got on and we didn’t know if we would be able to but they told use the weight limits before n they don’t do refunds but we still decide to get on n that’s when they told we could do flips which was even better thank you

  Jun 28, 2024 · Briana Silva

• Great Place Elmer swimming school the staff always Safety first with your children learning how to swim More details at school great place for fitness at crunch gym and if you get hungry go to Jersey subs or the multitude of restaurants at crossing point shopping area if you like you could get a tuneup and a car wash at the same time And a dental check up

  Mar 15, 2020 · Eugene Corcino

• Getting in and out of this area is very difficult there's not easy access to leave that area. It's hard to shop.

  Jun 21, 2025 · Laura Taylor

• The area is well-equipped with numerous shops, providing a variety of shopping options. Additionally, it offers ample parking space, which enhances the convenience for visitors. The presence of various restaurants adds to the appeal of this location, making it a bustling and attractive spot for both dining and shopping.

  Dec 22, 2023 · Arul vijayan

• Plenty of options for food, tedious to get in and get out.

  Jun 01, 2025 · Bipin Chaudhari

• Went to eyemart Express and got the whole family glasses

  Apr 18, 2025 · Brandon S. Morrison

• I came for thebooty workout and it was intense but Tiffany was great at giving direction! First half of class was all trampoline and second half was strength circuit with some trampoline included in some of the stations!

  Dec 13, 2024 · Mendezisthatyou

• This was my first trampoline class, and I was completely blown away by the energy and support. I thought it would be easy, but I felt the burn after just the first minute. The instructor was incredibly supportive and encouraging, providing lots of different options for everyone. I usually experience pain in my joints—my hips, knees, and ankles—because I dance and run. However, during the class, I didn't feel any pain; instead, I only experienced a strong burn in my muscles from the workout. It was really fun and helped me connect with my inner child.

  Dec 17, 2024 · roselind emuge

• We had the absolute pleasure of having Tiffany as a Bounce instructor at our elementary school, and we couldn't be more thrilled with her work! From 2nd through 6th grade, all of our students loved her—she connected with each child in such a positive and engaging way. Her Bounce skills are unmatched, and she brought a fun and energizing presence to every class. Tiffany has an incredible ability to make Bouncing fun and accessible for young kids, and her warm personality made the experience even more enjoyable. Not only did she teach excellent Bounce sessions, but she also made a lasting impression on our students with her kindness and patience. We are so grateful for her time here and are already looking forward to working with her again in the future. Thank you, Tiffany, for bringing your expertise, energy, and heart to our school! We can’t wait to have you back!

  Jan 29, 2025 · Vac Der

• Great workout on the Trampoline and circuit training this Saturday morning. The instructor was excellent, easy to follow, fun, and motivational. The gym was a great vibe, what a motivation to workout and try a new workout on this Saturday. I just drove 30 minutes from Cerritos and this workout was well worth it and I will be back again. I just bought more classes and I will be back next week.

  Nov 02, 2024 · Sky Ann Barnes

• I can't say enough positive things about Trampoline TRIM. For the first time in quite some time, I am actually excited to attend my workout! The founder, Tiffany Marie, and one of the other regular instructors, Tiffany Ruiz, truly create a welcoming environment for all. They are patient, kind, and truly know what they are doing when it comes to form which has improved my strength ten fold since I've started. Not to mention (with the help of changing my diet) I've lost over 20 pounds since I've started here. An absolutely amazing, loving, and welcoming community. Highly recommend!

  Jul 25, 2024 · Chloe Detrick

• Seriously, I've waiting a year to get events approved to be on Google Business and you guys put up a fake Skyzone. What's your secret?

  Jun 11, 2025 · R K

• Please hurry up and build the one in Pico Rivera because my kids are dying to go there .😤

  May 25, 2025 · Gingie Lopez

• There's no SkyZone here

  May 25, 2025 · Andrea Balderrama

• Love bouncing around. Great.

  Jan 13, 2025 · Jeremy V

• I LOVE the zipping. 🤩

  Apr 22, 2025 · Luci Mickle

• Best day of our lives

  Dec 03, 2023 · Melanya Pogosyan

• It was so much fun

  Dec 03, 2023 · Soccer Editz

• Dec 03, 2023 · Едик Барашек

• Not open yet

  May 26, 2025 · Pedro Flores

• Sigma boy

  Apr 21, 2025 · Do it with Des

• Amazing

  Jun 19, 2025 · Jesus Casas

• Great

  May 18, 2025 · Letty Hill

• Apr 20, 2025 · Joshua cano cano

• The trampoline area is small impacted to the mission viejo. There were a lot of teenagers, which is fine but little kids also wanted to play in the basket/fighting area.

  Feb 17, 2025 · Di AnnDa

• Our nephews (ages 8 & 9) had so much fun. Staff were so friendly and helpful! Special recognition to Miguel who was monitoring the dodgeball court. Miguel did a GREAT job interacting with the kids and making the game so much fun. We will definitely be back!

  Jun 09, 2024 · Shelley Martin

• Took two of my grandchildren here, maybe a year or so ago. I happen to be a cheapskate, and about fell over seeing how expensive it was. But it totally won me over! If you think about the absurdity of spending on amusement parks, and how stupid of an expenditure that is, compared to the great, wholesome, exercise based super fun of Sky Zone, there's no comparison. Bring every kid to this place. Hold your kid's parties here! Have I raved enough?!Seriously... Cheapskate to Believer

  Nov 30, 2024 · mark hagedorn

• This location is small and fairly unremarkable. Unless you've paid for a party space, there are very few places for parents to sit and wait while their kids jump. I ended up on a bar stool I wedged between a table and a column so I could have something to lean on for 2 hours. The couches are loosely covered with ill-fitting covers that look terrible. The walkways are small and crowded. It fits with the overall aesthetic of the mall, I guess.The staff was friendly and nice.Overall, it wasn't terrible, but it's not a location I'd recommend.

  Mar 16, 2025 · Gina Kegel

• I just had a party for my daughter yesterday. The staffs are nice and helpful. But the facility is not very clean. There are dust near the pits. I am giving a 2 stars because they over charged me almost 500. Someone at the registered enter the icee as 40 dollars each, it should be for 10 icees as a bundle. But the reigster entered 10 bundles instead. There was no detail invoice provided before you pay for your invoices. When I ask them for an itemized list, the girl looks confused. And she is wearing a manger name tag. Gladly I only have 10 kids in the party and it’s quick math to calculate what I had bought. So they changed the amount after I complained. So for all of you wants to book events. Makes sure you ask for an itemized list before pay for the final bills.

  Jun 08, 2025 · Joan Tu

• Had a lot of fun with all the jumping and the best place to host birthday parties.

  Nov 30, 2024 · Timofei Baranovsky

• A fun place to bring your kids..

  Jan 27, 2025 · Joel Ortiz

• Great for kids to have fun at

  Aug 08, 2024 · Boomerdagoat23

• Closed a while ago. They should update this for everyone.

  Jul 17, 2024 · Hung Phan

• Had my daughter’s birthday last year and it went great! Joseph (manager) made our experience there one of a kind. He was attentive and made sure everything was running smoothly for us. Will definitely consider coming back for another birthday here.

  May 15, 2025 · Sergio Zamora

• Bought a Groupon. They put in fine print it can’t be used within 24hours of purchase. They know you don’t read it. They charge you 1.5x the Groupon price when you get there. Stickler scammy ass business model. 1/2 of the zones operating. Zone closed for cleaning but no one was cleaning. Shoddy organization at best.

  Feb 19, 2025 · Brendan Gee

• This was not the best experience. The whole place smelled digusting. It smelled like stinky socks, or feet. Not even so many activities. Inside the trampolines, it was dirty! Air conditining was terible. You would get tired and sweaty, and you felt like you came out of a souna!

  Mar 17, 2025 · Concepcion Lopez

• Our grandsons, they're five, adore Sky Zone! School doesn't do PE anymore, so we got them monthly passes; they burn off energy and have a blast!

  Mar 19, 2025 · Robert Shipley

• 34$ definitely not worth to only jump for 1.5hr. The people had been left their stinky socks on dining tables,😣😣, and it was like the staff just don’t care. The chairs were too old. Don’t have different equipments in comparison with fountain valley one. It’s like only charging the peopleVery dissatisfying

  Sep 16, 2024 · Yasaman Manteghi

• The Friday evening sky Tower attendant he was so sweet to my kids they followed her around and she was very nice about it and she even came to meet us parents and say hello. I've been to different locations before but usually the attendants look bored and don't engage. This our first time at this location & it will be memorable. never have any of the attendants gone out of their way & made the kids feel special. Thank you for caring about the kids 💝

  Feb 01, 2025 · Ariel Renteria

• Way better than Westminster! 10/10 reccomend! Great way to excerise for cardio, especially for kids! My kids loved it!

  Apr 12, 2025 · Roman Miranda

• Great place for toddlers & teens. Although we don’t go very often; the 3 month 2 hour pas works best for us. Always have fun and a large enough venue to support any size birthday!

  Sep 15, 2019 · William Andreozzi

• Had an amazing conversation with Cole and Alina! Great experience and I would come back with my family any day!

  Jun 13, 2025 · Kent He

• Came for nephews bday party. Kids love the place. Good value.4 stars because most of the massage chairs were off, and the one that worked has been worn down on the fabric, so that the part that massages your neck is all scratchy. Also the leg and butt parts are so broken down they don’t massage at all.Recommend avoiding the massage chairs unless you’re sitting in them without paying.It would be better if they just took them out since they’re not interested in having them work.

  Jan 12, 2025 · Josh Plotkin

• First time to this location, we have a membership at another location, and they do not accept it. Parking was very easy, large lot. Felt safe. Inside, every staff member we encountered was extremely friendly and helpful. We visited on a Thursday during summer so it was extremely crowded, for being a trampoline park, not a lot of trampoline activities, but there were a lot of things to do. Liked the area for toddlers, never seen that before, clean facility, and fair prices on the food. Clean restrooms. Absolutely loved how much seating was available for parents, and the cubby for shoes. Would recommend this location, possibly return when it isn’t as crowded, wish there were more trampolines for jumping though.

  Jun 21, 2025 · Kimberly H

• We had a great time at Sky Zone! We booked the Mega VIP Birthday Package, and for everything that was included, I truly felt it was worth it. We had over 10 jumpers, and each one received a ticket to come back and jump again, which was a huge bonus.The party room had two long tables set up for 30 people. I was a little worried when I first saw the layout, but there ended up being plenty of seating for everyone to eat comfortably. There are also benches along the wall, which helped with extra seating. We brought our own food and drinks (with an ice chest), and that worked out perfectly.It definitely got insane around 2–3 PM with the crowd, but thankfully we were wrapping up and heading out by then.A special shoutout to our party host, Aidyn — she was AMAZING! So attentive, helpful, and just the sweetest. She truly made the experience even better.As a type A mom who wants everything to be perfect, I was definitely nervous after reading some of the negative reviews. But I’m happy to say our experience was smooth from start to finish. Check-in was quick and easy for all of our guests, the party room was ready on time, and Aidyn handled everything seamlessly.I would absolutely recommend throwing a party here!

  Apr 13, 2025 · Hillary Hernandez

• This place was PACKED. I dont know if there is a certain capacity but this place seemed like it was over when we came by for a bday party. Some of the floor was sticky, and although I saw people working at the front, or helping with parties, I hope they will have more people overseeing the play areas. I saw some kids being VERY aggressive and even make a kid cry, no one from the establishment was supervising, the parent had to jump in to stop the confrontation.I liked that the place had different trampolines, big kids slides, and zip line, with even some areas for smaller kids, but like I said before, if you are going to have a big kid area, you gotta have some people supervising. If anyone is wondering about the pictures I took, it was after few hours later after most of the people have left. Not sure if there is some promo during the afternoon which led to a ton of people in the place.

  Mar 18, 2025 · Wattie L

• Too many adults and teens running around. Little kids not being supervised. This place is ran by young employees in which its not a problem other than there is no control over safety.

  Feb 27, 2025 · Tamara Tangherlini

• The more I bring my son to this place the more disappointment I get. This place is so dirty from floors, to trampolines, to bathrooms. Today I brought my son again. It has been over a month we don't come and we are monthly customers. Anyway the first thing I did is take my son to the bathroom and when he opened the door for the mens bathroom I notice a fan on the courter.... that is so dangerous. Why is there a fan in the restroom next to the sink?????

  May 15, 2025 · Berenice Brewer

• This was a fun place but very chaotic with all the kids running around; however, there is staff monitoring to make sure everyone is staying safe. There’s plenty of things to do while jumping. There’s dodgeball, wall climbs, small zip line, slide, obstacle course and more. There’s spaces to sit around the plate area for anyone wanting to sit and watch but you do need to get an observer wristband. There’s a snack food place to get something to eat or drink and an area with tables you can sit outside of the play area. The place is clean and well ventilated, since there’s a lot of sweaty kids running around. We were there on a weekday around 12:30 pm and it was manageable with everyone finding something to do without too much of a wait. Definitely fun!!

  Jun 27, 2025 · L. R.

• The grand kids had a great time!! My concern is on the crowded days, Like yesterday, because it was raining and a Sunday we never saw any staff members on the floor or Monitoring anything.. We have a little grand kids .. they were getting just trampled in a few areas .. which made us very nervous but … they had fun.

  May 06, 2025 · Nicole Del Crognale

• We had our daughter’s birthday party at Sky Zone and it was absolutely amazing! We really appreciated how helpful everyone was — the girls from the team did such a lovely job decorating our party room, everything looked great. Everyone was so sweet and caring.Our party host — I think his name was Brandon — was just awesome! Such a kind guy, and it feels like everyone must love him. He was great with the kids and made the whole experience even better.Thank you to the entire Sky Zone team! You guys make this place so special.

  Jun 03, 2025 · Daria Kuznetsova

• My 7-year-old granddaughter had a blast! Jumping, sliding, swinging, zipping and more. The FUN goes on for a full 90 minutes! That's plenty of time. Adults can walk around with their kids at no charge. OR buy a ticket and jump with them!

  Mar 02, 2025 · Anita Reyes

• Fantastic experience for the kids. They tried almost all the stations and thoroughly enjoyed their time.

  Mar 30, 2025 · Walter Baker

• This place is disgusting. Not only is it dirty most of the attractions are closed. There is only 2 workers on the floor multiple children unattended. Teens running through little ones and hurting them. Not worth the money when most of the attractions are closed and it is not safe for the kids.

  Feb 16, 2025 · Marisela Yanez

• The last review I saw, I wanted to comment that things have not gotten any better from what I see. The manager was good but most of the employees were horrible. They were just standing around talking to eachother instead of paying attention to the kids. I literally stood in the back watching my grandson play where the baskets are, there was about 40 kids running around and not 1 employee anywhere in the back half of the facility. This place is horrible compared to RocknJump from a few years ago. I just can't get over how many kids are in here unsupervised. Now one of the employees is standing in front of me leaning against the pole like she doesn't want to be here.

  Jun 25, 2025 · Patrick C.

• Socks? You need to buy from them !! Then inside nothing much to do, we purchased 90 minutes playtime but kids got bored after 10 minutes. The rock climbing was close and nothing much to eat ! And very last moment there was a big fight between 2 kids end up between 2 families over the dodgeball , my kids are getting really scared and left the place immediately , definitely was a horrible experience .

  Jul 10, 2024 · fatima akther

• Celebrated our sons 8th B-day there. Pictures online aren't exactly of this place. The party packages are a bit pricey but worth it for the kids or any adult who chooses to jump. We expected to have a designated area to jump and for our guests to sit from the beginning. Overly crowded on the weekends. The pizza is decent, but everyone should coincider eating before or after. Something to do if ever in Palmdale.

  Apr 02, 2023 · Jay T.

• Ask for way too much personal info. Water fountains installed and not working then gouge you for water bottles. Overpriced. Kids had a great time though

  May 31, 2025 · Kenny Tivis

• We had such a great time with our family! There is so much to do for everyone (including adults). Very clean and the staff is great. I would suggest taking the whole family. My kids loved it. Definitely going back.

  Apr 22, 2025 · MICKELL COOB TYLER

• First time here for some jump time for my 3 year old and 7 year old. I got the basic package to try it out and although the employees that worked there were nice we didn't get any introduction or given any instruction once we were given our wristbands. It would have been nice for more signs that gave an idea of what was available for the different packages or a walk around of the area we were supposed to be in. There was no supervision of the older kids and they came in groups thrashing into the "Toddler Area/ Little Kids Area" I felt that was just unbelievable. You sign a waiver that eliminates any fault to the company for any accidents/ injuries and agree to abide by the "Rules" set forth in the waiver and then it was like it didn't matter once you go into the jump areas. I didn't feel safe with my kids here and it's very discouraging when this could have been a great experience with a little common courtesy.

  Dec 04, 2024 · Savannah McClelland (Savvy)

• Everything was very organized at my son’s birthday party last Saturday. The young man who assisted us with all the preps was amazing. All guests were very happy with his professionalism, smiling face, and kindness. We rate him 10/10 😊

  Jun 02, 2025 · Eleonora Hourani

• I was informed when I first opened the membership that we would be able to take a guest in for free each time. We just went today and I was informed that the information was incorrect. The guest privilege is only for a one time use. It was the only reason we kept the account open so I am canceling now. Please train your staff to provide accurate information to guests before opening memberships.

  Jun 07, 2025 · Blanca

• Great place for the kids to get physical and use their energy!Areas for almost all ages. Membership is a great deal and saves a ton if you go at least twice a month.

  Apr 16, 2025 · Andrew Balogh

• SkyZone Trampoline Park in Thousand Oaks is a fantastic destination for family fun, exercise, and excitement! From the moment you walk in, you’re greeted by a vibrant and energetic atmosphere that immediately sets the tone for a great time. The facility is spacious, well-organized, and incredibly clean, ensuring that guests of all ages feel comfortable and safe while enjoying the activities.One of the standout features of SkyZone is the variety of attractions they offer. Whether you’re a seasoned jumper or a first-timer, there’s something for everyone. The open jump area is perfect for letting loose and bouncing around, while the foam pit provides a soft landing for those who want to test out flips and tricks. For those looking for a little friendly competition, the dodgeball courts are a blast, and the basketball hoops allow you to try your hand at slam dunks, even if you’ve never been great at basketball before!The staff at SkyZone are incredibly friendly, attentive, and focused on ensuring everyone’s safety. They regularly monitor the trampoline areas and are always ready to step in and assist if needed. They also take the time to explain the rules and give helpful tips to make sure you have the best experience possible.SkyZone also offers party packages, which are great for birthdays or group events. The birthday parties are well-organized, with dedicated staff to assist in making the event memorable. Plus, the park has a snack bar offering a range of food and drinks, so you can recharge after all the jumping.Overall, SkyZone Trampoline Park in Thousand Oaks provides an unforgettable experience. It’s an ideal place for a fun outing with family or friends, and I highly recommend it to anyone looking for an active, enjoyable way to spend a day!

  Apr 06, 2025 · shai ben

• Awesome experience for a birthday party! Staff was wonderful, the whole process was flawless, the kids had a total blast, the facility was large and clean. I would highly recommend it for a birthday party or a membership! If we did not live all the way up in Santa Barbara I would totally become a member.

  Apr 20, 2025 · Alexandra Freeman

• I love coming to this place. My daughter and I have a blast for hours.However, this place really need to maintain things better.The foam blocks are coming apart and plastic dust gets in My daughter's eyes and lungs.The water dispenser has had a change filter indicator blinking for months. And now, instead of changing the filter they have covered up the indicator with a piece of duct tape. That's just wrong.Just change the filter! Or at least let people know they're using a filter that isn't properly maintained.

  Dec 02, 2024 · Michael Thorne

• Staff are really friendly and the wait times aren't very long. I do think that since there's a lot of people that go they really should invest in AC because it's gets really hot and stuffy in there. My daughter and I go here and there and some of the kids are very rude.. shes only 7 and when she's trying to do an obstacle course there's kids hanging out on it unsupervised and no one can get through. Either the parents need to let their kids know not to block things because they aren't the only ones there.. or staff should really consider watching those areas carefully. Otherwise it's a great place to be for my daughter to get her energy out.

  Apr 12, 2025 · Brianna Gonzales

• UPDATE to Owner's Response: No, you were not booked to capacity when I arrived. We got there at 4pm (event was ending at 5pm) and very large groups of people were already leaving the private event. I even pointed out to the manager that the place was not crowded now, but he dismissed me completely.I am very upset about something that occurred yesterday when we tried to visit the park. My 2 small sons and I have Elite Memberships (VIP). As such, our contract states that we have 2 hours of jump time Saturdays and Sundays. However, yesterday, the manager and another young man turned us away at the door because they were having some private event. I was shocked and thought maybe I had missed an email or a text (which I would have understood and that would have been on me). But no, there was no advance notice of any kind. I have never had an issue with Sky Zone before, but to turn away a mother with her 2 young boys at the door when we did not receive notice is disgusting.

  Apr 21, 2025 · Cecilia V

• They said it would be open for the start of spring they'll keep it it still says coming soon

  Apr 24, 2025 · Frank Argueta

• fun place to go with your friends in the summer!!!

  Jun 06, 2025 · Amaiya Vasquez

• would go again fun place to have fun

  Jun 06, 2025 · Chris

• My kids loves this place .There is get air before Covid .There is more upgrades every things and improvements.It is almost $37 single each person .But it is more worthy monthly membership if it is possible week day .

  Apr 19, 2025 · Karen Lee

• This place is what it is. There were fun jumpers, and my kids had fun. My only issue is that while there, the zipline was unattended by employees, and many kids took it upon themselves to work the zipline. In doing so, I cringed as I imagined them getting rope burns. At one point, my husband was helping them so the kids wouldn't injure themselves. One thing I liked about this establishment is that they allow you to bring bottled water. Airtopia doesn't allow bottled water. You must go to your car to drink or buy something from them.

  Jun 25, 2025 · Sheri Cordrey

• I had an amazing experience at Sky Zone Temecula, and a big part of that was thanks to Angel! From the moment we arrived, he was incredibly helpful and welcoming. He made check-in easy, answered all our questions, and went out of his way to make sure everyone in our group was having a great time. Angel’s friendly attitude and professionalism truly stood out and made our visit even more enjoyable.

  Jun 18, 2025 · Joanne Vega

• Skyzone is a great place to burn off some energy. I purchased a membership for my 6 year old. He was able to enjoy the majority of the zones. This place is smaller compared to the one in Carlsbad but still fun. The membership pays for itself if you plan to make multiple visits-the parent add-on is an extra $10-which is great rather than needing to buy an individual membership for yourself. So far, the staff have been nice and the establishment is clean.

  Jan 24, 2024 · Isabel W.

• I took my kids to Sky Zone and they had so much fun! They jumped on the trampolines, played dodgeball, and laughed the whole time.The workers were super nice and helped keep everything safe. The place was clean and not too crowded. My kids didn’t want to leave! We will definitely go back again.

  May 04, 2025 · Brian Delgado

• My Skyzone experience in Ventura was Great !!! Me and my friends showed up early and we got to jump around the whole park with just us ! It was so fun , we played dodgeball , their airbag is awesome way better than sweaty foam pits , their court monitors are very gentle and nice ! And the managers are really nice and look like they work Hard ! I would definitely recommend if you want a clean , Fun Skyzone experienceI also Met Kyanna And Karol who always encourage me to have fun and to be safe - I feel really welcome here :)

  Mar 26, 2025 · Jay Thegr8

• Took the kids to jump and they had a blast!!! Nick got us checked in right away and was a fantastic host. Full of energy and enthusiasm. Checked on us making sure everything was ok every time we crossed paths. It was refreshing to see someone who truly cared that we had a good experience.

  Jun 19, 2025 · Randy Alcazar

• We had an absolutely wonderful experience with Melanie as our party host for our son’s 6th birthday!She went above and beyond to make our celebration run smoothly, and her positive attitude made the party ten times better than we ever imagined. Our son felt so special, and we could really see how much Melanie cared about making the day memorable for everyone.Thank you, Melanie, for your amazing work! We couldn’t have asked for a better host and highly recommend you to anyone planning a party.

  Jun 01, 2025 · Jay G

• ⭐️⭐️⭐️⭐️⭐️Sky Zone Ventura is amazing! The customer service is top-notch, and the team is so friendly and helpful. The manager is fantastic—you can tell they really care.If you’re looking for a fun, safe place to bring your kiddos, this is it! My kids had a blast, and we’ll definitely be back. Highly recommend!

  May 31, 2025 · Erica Ruiz

• We've been to many skyzones but this one tops it all. Jenna is amazing with kids! She made my shy son feel comfortable and included right away. Her kindness and patience really stood out. We’ll definitely be back because of her!

  Mar 27, 2025 · Lauren Fritts

• Sky zone in Carlsbad is an awesome place to have a birthday party, or even jump on a weekday or weekend.Usually about an hour of jump time is more than enough - for my kids anyway.Plenty of awesome attractionsThe free fall jump is my favorite, it’s 15 ft but seems higherPlenty of places for kids to climb and jump safely away from bigger kidsFree video games too is awesome!!

  Apr 12, 2025 · Justin Vergason

• Absolutely phenomenal service. The staff actually keep the big kids out of the toddler area. Super clean and super fun! Thinking about throwing a party here?! We just did and it was great. Our host so kind, helpful and hands on from start to finish. Seriously- book the party! It was a blast!

  Jan 11, 2025 · Sonya Lightfoot

• Great place for kids! Staff is super friendly and helpful. I love that there are lots of other moms around—it feels very safe to let my daughter run free. They play clean Disney music, which keeps the vibe fun and family-friendly. The $30 monthly membership is a steal—jump every day and cancel anytime. Plus 20% off concessionsHighly recommend!

  Jun 03, 2025 · Emily Jones

• The staff is nice. We had a birthday party here. It was well organized. The place was relatively clean given that this was a weekend and there were a lot of people.Three stars because the platform where you can jump off is only open certain times of the day. It used to be open all the time.(Edit) Just had another birthday party. The entire place was a complete mess. It seemed understaffed. Only one person at the snack bar though she was very patient and sweet. I felt bad for her. Our party coordinator Isaac was awesome, seemed genuinely nice.It's kind of a bummer that you follow the party rules and don't bring in outside pizzas, etc., but right outside your party room, there are multiple groups of people having their own parties with their Little Cesar Pizzas (please see photos) I don't know if this place is a franchise or not - but whoever is in charge needs to either change the party rules, or enforce the food rules. I kind of felt silly paying extra for the party - could have just brought a Costco pizza and call it a party without paying $499 for 9 kids.

  Feb 13, 2024 · Akiko Morgan

• Affordable Family Fun*Special Needs Friendly*Outside, it looks like Sky Zone got a desk job in a cubicle.But inside? It's the best location in North County!I like that snacks are affordable.Great place for high functioning teen events!BONUS: PARENTSLarge seating area w/big screen sports!I recommend waiting w/your kids & grabbing a snack!This location prioritized the waiting adults and the kids fun!I wish I'd gotten pics of it inside, but I was busy enjoying the NFL playoffs!Snacks were generous portions under $10*SPECIAL NEEDS*Under $25 for per kid, so it's budget friendly for teen entertainmentVery nice to get exerciseYou can stay & discreetly monitor your kids without looking too clingyI highly recommend this location for high functioning special needs families.It's just enough stimuli that can involve various levels of social interaction. Kids can take breaks as needed from the action and can be reunited with group or jump alone, while still being part of the fun.Check with staff on ways to include kids with physical disabilities.Advice is for social skills disabilities only.Will update if I learn more!

  Feb 06, 2025 · Bî-Mia Harris

• I love it. Love jumping and playing the games. Went to a birthday party, and Garret the garbage man from minecraft movie was there. I always have a blast and love the drinks. If your kids have never been here, bring them. It is so easy to sign a waver. Quick and easy. This should be a 5 star place. I also went there for a birthday party, SO GOOD quality. Love it.

  Jun 11, 2025 · Richard Spence

• They are under construction currently, and it seems like everything is closed. Only two areas pictured are open for play.With everything being closed you will think they would adjust their prices or at least give the happy hour discount 😑. We didn't find out until after we paid for 120 min. Not worth it. Go to the Carlsbad one better.Sitting was also limited for parents, and the stools they have are very uncomfortable.

  Apr 16, 2025 · Jeanette Espinoza

• Perfect place with amazing team to make your event memorable.. Celebrated my daughter's birthday here.. kids loved the areas with some new section opened today.. not a huge place but definitely big enough for kids to have lots of fun and stay engaged.Big shoot out to the Exceptional hospitality with Jeanne always ready to help to make us comfortable and our party enjoyable. Amazing host in Trevor who kept checking if there is something extra that could be done.. Of all the trampoline parks we have hosted parties, this one was definitely the best.

  May 02, 2025 · Ashish Garg

• We had a great experience at Sky Zone in San Marcos. Parking was super easy, and the staff were all friendly and helpful. I brought my 12- and 14-year-old nephews, and they had an absolute blast—especially in the sports zone with basketball, dodgeball, and soccer, plus the general jumping area where they could do flips to their hearts’ content.The warrior course looked like a ton of fun, and I noticed they also have a separate area for kids 10 and under as well as a designated jump zone for little ones, which is great for keeping everyone safe and happy. The snack bar came in clutch once the kids were tired, sweaty, and ready to refuel.There’s also plenty of seating for non-jumpers to relax, which I appreciated. Overall, it’s an awesome air-conditioned option for a warm day and a fantastic way to help kids burn off energy while having fun. We’ll definitely be back!

  May 27, 2025 · Kimberly

• We just held my son's birthday in Sky Room 1 with ALYSTIA as our room attendant. She was GREAT!! I was running behind and my friend arrived early. We were able to get into the room before our expected time, they had a cart ready for me upon arrival, ALYSTIA helped us set up, get beverages, timeline for the evening, assisted with guests checking in, announcements, cake and breakdown. Her level of customer service was top notch and both my friend and I were impressed with how EASY she made it for us. Super impressed cause she knew what to do and navigated us through each step. Then, come to find out it was her FIRST party to handle. She did a great job and her management should be proud!! Thank you .......

  Mar 23, 2025 · Jillian Montoya

• I feel that this place was really over crowded (understandably on rainy Saturday afternoon) yet I still feel that it had to be hitting close to the max limit judging by warm feel of everybody’s hot breath. Didn’t seem like there was enough fans and the place smelled horrible I let my husband take over so I can step out for some fresh air. The smell can best be described as a cheesy fungus type of smell. The staff seemed nice yet they were pushing hard on the membership almost like they wouldn’t take no for an answer. I still want to give it three based off of my children’s excitement to be there (that’s what matters right?) but from this mommas perspective, this place just isn’t it. I can’t recall it being this way the first time we came but this will definitely be our last time at this establishment.

  Apr 26, 2025 · Chelsea Ortiz

• This place is awesome. My son loves going here! The staff are very polite & attentive. I just wish they would fix the gigantic pothole that is about 10 inches deep & 4 feet wide in the parking lot. That thing is super dangerous!

  May 14, 2025 · Lauren

• The membership is so worth it. Great place for the little ones to get some of that energy out!

  May 26, 2025 · adam mendoza

• It's a fun place! My grandkids visit many times a year. Staff very helpful. The staff keeps bringing us back. An efficient and great customer service staff makes all the difference in the world..thank you a wonderful experience as always!

  May 26, 2025 · Susan Morado

• The staff who checked us in was very friendly and knowledgeable. The staff member was able to upgrade my 4 basic tickets to 2 membership passes with 2 buddy passes for the same price. We also got an extra 30 mins to jump.Now I can take my kids and their friends to the park an unlimited amount of times for the remainder of this month. I don't have to do the standard check-in process, which helps save time.My kids and their friends had a ton of fun and time flew by quickly. The seating for parents are plenty and comfortable and their are massage chairs available as well. If I didn't have knee problems, I'd be out jumping and flipping all over the park.This was our second time coming and will definitely be back. Thanks!

  Apr 07, 2025 · apeshit clothing

• Very dirty, you can tell they just take the trash from the trash can out but never clean the rest. We were there last Sunday and today the following Thursday (at opening times 12 pm), already dirty. The same candy was there since Sunday, it was in the massager seats. The entrance fee as the membership is not cheap, they should do better.

  Jun 05, 2025 · Jacquie Alvarado

• The kids love it here. Of course we had to buy the year membership!! And get ready to spend money on point cards for the games and also food goodies to buy. It's not a cheap excursion but it's worth it and it's good exercise for all!!

  Aug 05, 2022 · Cleona Bautista

• It was ok, it was a fun place to be for sure. But when it comes to watching dodge ball they allow too many older kids with smaller kids and they are throwing the balls at people’s faces and not being as aware. Should have 2 people at the same time watching

  Apr 26, 2025 · Shyanne Dean

• Nice place, my niece enjoyed it. Prices are reasonable and adults can also have some fun. I do feel that if you want to bring small kids, do it during the week casue it can get busy on the weekends and to many kids jumping around could hurt you little ones. Overall great time for kids

  May 23, 2023 · J Lei

• We had our son's 5th birthday party here. This place is well staffed, clean and organized. There are plenty of activities for most ages. We had no complaints.

  Dec 19, 2017 · Nam D

• From entry greeting to party execution staff was awesome! Although they did have a few items out of commission the kids at our bday party had loads of fun! Staff was extremely helpful with getting our autistic sons needs taken care of and even provided an extra tee shirt when we told them it was a dual birthday event. Overall a great experience and well worth the cost for the party!

  Apr 13, 2025 · Thomas Caswell

• My daughter and I have passes here. We love it and go all the time!! Friendly employees, friendly patrons, video games too, obstacle course. It's not just trampolines. Food and drinks. Birthday parties! Golf out front. So fun!!

  Jan 13, 2025 · Missy Downs

• So this place is under new OUTSTANDING management! We just a pretty large party here (about 60 kids!)and we were all so pleased with the service and staff. From day one-planning to day of the party thestaff was phenomenal! Kind, patient, helpful and responsive at every turn.James the manager was especially awesome.Their pizza is surprisingly good btwLooking forward to many more parties here!

  May 31, 2025 · Heather B (HeatherB)

• Sky Zone is the most fun you can have with your pants on! Plenty of choices for fun and games.

  Jun 14, 2025 · Walter Kilar (キラー ウォルター)

• This place is the best. Zohra at the desk was so helpful and kind. The manager let us keep our birthday cake in the fridge while my boys jumped. We had such a great time we ended up getting a membership. It's very clean and all the staff are having a great time.

  Mar 21, 2025 · Harmony Wold

• Excellent customer service! They were ultra helpful in helping us set up for my son's birthday party yesterday. He and his friends had a great time jumping and playing in the facility. My son and his friends really enjoyed being there and then having the pizza and refreshments afterwards. I am very happy with all the assistance we had from Marco, Brennan and the rest of the staff. From setting up the tables, helping us decorate, to bringing out the food, water and soft drinks, their top package was worth the price! Highly recommended! If teenagers can have such a great time in a fun and safe environment, younger children will enjoy having their celebrations there. Thank you Sky Zone!

  Jul 03, 2024 · Angelita F

• Having a party then waiting 2 hours to sit is ridiculous! Then when it came time for the actual they messed up the time. Miguel literally saved the night snd the party! He was so helpful and went out of his way! Hes the only reason im giving this place any stars at all! He should be managing this unorganized place!

  Apr 13, 2025 · Grizzy Blanco

• It says under 6 should be supervised by an adult but I think all kids should be supervised! Some of these kids are mean. And their parents? Eyes glued to their phone!We will not be continuing our membership.

  Jun 24, 2025 · Elizabeth Xiong

• This trampoline park is amazing. My kids enjoyed it so much! Staff is wonderful. They greet you and explain everything so well for first timers. Definitely recommend.

  Mar 25, 2025 · Elizabeth Jimenez

• I’ve been coming here multiple times a week for years, even through COVID, because their supertramp was amazing for training flips. They replaced it with the worst trampoline I’ve ever been on and it’s been months. The supertramp was the only reason I came, so it’s unlikely I’ll be back.

  May 16, 2025 · Marcus Lusk

• I am giving this location 3 stars due to some closures, some of the trampolines were dirty with trash, there was caution tape on one the the trampolines in the trampoline area which is not functional if you think about a jumping place so you would have to skip over that rectangle that was lined with caution tape on the floor, there was 1 obstacle course blocked off as well. The staff themselves were really nice, it was just the environment at the time. Also by 12:00pm it was packed, so you could not really jump at ease without jumping into someone else. If you do decide to go here, I would say be there early and leave by 12:00pm to avoid the foot traffic, especially with younger ones under 6. There were plenty of seating and item cubbies to place your items while in the jumping zone.

  Feb 03, 2025 · Diana Ha

• Pro: Great place for kids burn some energy.Cons: Safety hazard, death trap, unsanitary. Rundown, lack of employee (teenager) attention, no responsible adult on-site. Security guards at the door taking "break" hanging out with employees. Post js specific for the Eastlake location.

  Mar 01, 2025 · AI Ibanez

• I was visiting from out of state so the first time there.. the kids did have fun..but that place is in need of a deep clean and maintenance..I saw duck tape holding up the padding on one of the trampoline the metal was exposed because the coving is all torn up. Someone could get hurt.

  May 28, 2025 · Kim W

• I was excited to take my children here only to be disappointed. It was filthy!! I thought I was at a crime scene with the amount of caution tape they have blocking activities off. You would think they would take pride in their business especially with the location, I had high hopes. The foam guards are so dusty you can see the piled dust from a mile away. Everything is over priced.Please clean!! I know this business can afford a cleaning crew. Clean the bottom of that jungle gym, replace the swing at the bottom of it, dust all of your guards, bleach the restrooms, lower your food prices, fix all the blocked off activities , and sanitize your couches.

  Apr 21, 2025 · alexis fernandez

• First time here with my 5 year old and three year old. I was able to get a good deal on Groupon for the two of them for around $30 for 90 minute play. Not a bad price for experiencing something new and letting them run around and release all their energy. We arrive Friday around 2:30 google maps said they opened at 2. I was able to find a good parking spot right out front the business. It is located on the left of the awaken church. First impressions were that it looked big and spacious. It was not too crowded and the line to check in went very smoothly. You can fill out their waiver online if you are new to make the process easier. I did not like that you have to pay to use their socks! I bought my own grip socks but was told we have to buy theirs for $3 a pair. The seating area was nice and I like that you can easily see your kids in all the areas since it's pretty open. The snack prices are fairly decent and bathrooms were clean. Plenty of workers around. I also liked that they had outlets to charge your phone since you are there in 90 minute intervals. There were only two that I can see and the seats were already occupied. Overall, I will most likely visit again!

  Apr 30, 2022 · Jessica Garcia

• We had our birthday party for our son there. And I must say the manager Ann was fantastic. Went above and beyond to ensure that it was the best party ever. The whole team was amazing but thank you Ann for your amazing hospitality and kindness towards the kids and party.

  Jun 08, 2025 · Hector Garza

• Sky Zone is a fun spot for the kids, but definitely has its risks. We’ve been a few times, and while my son loves jumping around, I’ve seen a few accidents happen. The staff does their best to enforce rules, but with so many kids running and flipping, injuries seem inevitable. It’s great for burning energy, but parents should keep a close eye. We still go occasionally, but with extra caution. A fun place, just wish safety was a bigger priority, hence the 4 stars instead of 5.

  Feb 21, 2025 · Steve Bolander

• My granddaughter had her birthday party there last weekend, it was great!! Kids had a blast and our party hostess Krystal was great, very friendly and helpful!!

  Jun 09, 2025 · Judith Perry

• I had my daughter 9th birthday party here. All staff was great! Our host, Lupita, was so kind and attentive. Definitely recommend for birthday parties.

  Feb 10, 2025 · Sonia Ortega

• So my kid is 11 years old, and a worker came up to him complaining about his behavior due to a party that was there and had nothing to do with my kid. Very rude staff. Hopefully my kids still few comfortable there. I might end up having to cancel my 5 people membership.

  Dec 27, 2024 · Frank Marquez

• We had a great experience. The kids really enjoyed our 2 visits. I did the parent add-on for only 10 dollars a month. The most beautiful thing is when I said I needed to cancel the membership. They just did it, no reason needed. We will be back

  Mar 24, 2025 · Li Li

• We had our son’s birthday at sky zone in Gilroy this past Sunday. We were assigned a party host named Jonathan. He was exceptional. He was very attentive to all of our needs and was always asking if there was anything he could do for us. He went above and beyond to make sure that the party room was set up ahead of time and prepared. It made everything run very smoothly. The overall experience was a wonderful one and we will definitely use them again for any parties have.

  Apr 16, 2025 · Jenea Black

• This place is amazing! I would DEFINITELY come back. My son absolutely LOVED this fun place with a bunch of trampolines and an entire wall of rock climbing as well as video games. (They had a gigantic Pac Man game that had a screen was up to the ceiling to play). They had a party section and a food section, but I didn't purchase any of the food or go to a party, so I can't give any feedback on it. I would definitely throw a party here though, it's perfect for a large group. All of the kids there were having fun. A great way to get their energy out and be entertained at the same time. It's fantastic exercise without a lot of physical exertion for adults as well. 5 out of 5, I would go back.

  Feb 18, 2025 · Jennifer Brown

• We rented this place for my daughter's birthday and everything is fine, except for the time they allow you to be in the party room, only 45 min. It would be a good idea I think, to give the option to buy more time.

  Mar 23, 2025 · Jonathan Varela

• Granc (or Grant) was incredibly helpful today. My family and I truly appreciate his time, patience, and the detailed way he explained the available packages. His service made a big difference, and we’re grateful for the support he provided.

  May 27, 2025 · Nimsi Pulido

• A few days ago, we visited Sky Zone Trampoline Park for my nephew's Birthday Party. We went straight to the party check-in and this stop took longer than expected‼️All the Waivers had been completed prior to our arrival, but apparently they expired, and had to be done all over‼️This caused a little bit of a ruckus, as everyone was anxious to start playing‼️Once we received the wrist bands, it was nonstop action‼️From section to section the kid's bounced around for hours‼️Starting with the small arcade downstairs, upstairs to play Dodgeball, to the Video Games on the bigger screens, and as well the other sections‼️We were there for over three hours and the kid's enjoyed every minute of it‼️All-in-all, Sky Zone is a great place for Birthday Parties and just overall fun‼️They're usually pretty busy, so be prepared‼️They even have a snack bar, but I heard it was a little pricey‼️We had a small hiccup that costs us some time or this would've had a 5 🌟 Rating‼️

  Mar 27, 2025 · DANTE “FLAWLESS” DELT

• I attended a birthday party at this venue, and unfortunately, the entire place had a strong smell of urine, which was quite off-putting. The party was supposed to have a designated room for the celebration, but we had to wait longer than expected to get in. When we finally spoke to a staff member, they began cleaning the room; however, they did not change the table covers, so we ended up having our party at tables with used covers.Furthermore, the cost our friends paid for the room and the so-called “service” only covered basic things like setting up the room and cutting the cake. To add to that, they provided them with a clipboard to tip($75 being the most popular according to the 18 year old 😒). It's worth noting that most of the staff were young teenagers who displayed poor attitudes and a strong urge to be anywhere else but there.I strongly recommend they improve their cleaning practices, change the staff, and have a manager oversee operations to ensure better experiences. I wouldn’t return to this venue.

  Jun 18, 2025 · Alexandria

• Maddy had a blast. Some of the grown ups even went and played. The pizza was pretty good too. Our server was really sweet also.

  Feb 13, 2025 · Genevieve Batson

• Don't recommend for birthday parties. Scheduled a party from 2 to 4 but they made us wait for the party room until 430pm. Guests and children were too exhausted from jumping over 2 hours and the pizza they sold was expensive and not enough to feed the hungry kids. They didn't offer any condolences or refunds. Pizza was at least good, good quality cheese, 7/10. Bathrooms were not picked up, there was an open dirty diaper on the changing table. Out of paper towels, too. If you have a wandering toddler be careful because there's steep metal stairs they can fall down, and no enclosed areas to contain them.

  Mar 22, 2025 · Jilian Webster

• My first time at Sky Jump and my first booked party. It was a great experience! That experience was all aimed toward my personal party assistant Carson! He was absolutely wonderful and helped set up exactly how I needed it and more, was great with the families and kids, and moved the party along greatly! The timing for the party does feel rushed and do recommend a 2hr jump time for guests. Even with having your waivers filled in line there is still a 10 min or so wait at party guest services, so definitely cuts in to kids jump time so come early early before party time. Great staff and well organized to accommodate party and public guests. Thank you for a great day! My daughter had a blast :)

  Sep 24, 2023 · joslynn espinoza

• This one sucks stockton has a better one and thats a shame its hella small

  Feb 27, 2025 · Jeremy Macias

• Amazing place for kids and adults but a little bit pricey but worth the money

  Jan 26, 2025 · Munish Luthra

• So excited opening around Neighbor, help kids have lot fun

  Jun 25, 2025 · Yim Murphy

• Apr 20, 2025 · Amrit Kaur

• We hosted a party yesterday at Sky Zone in San Jose. During the event, one of our young guests was punched in the face—very close to the eye—by another child in the ball play area. The injury caused immediate swelling. Unfortunately, parents are not allowed inside this play area, and only one staff member was stationed inside to supervise.Shockingly, the staff member did not intervene until we personally asked him to stop the aggression. We requested an apology from the child who threw the punch, but the employee responded with dismissiveness and rudeness. It was deeply concerning to witness such a lack of action—had we not seen the incident ourselves, the situation could have been far worse.I reported the staff member’s inaction to a manager named Ines. Instead of addressing our concerns professionally, she accused me of harassing the employee and threatened to take action against me. When I asked who her supervisor was, she told me she was the highest authority on site.Her dismissive and confrontational attitude raised even more concerns about the safety culture at this location. Ultimately, we never received an apology from the child who caused the injury.Unless significant improvements are made in both staff training and safety oversight, I cannot recommend Sky Zone San Jose as a safe venue for children’s events. I will not be hosting another party there.

  Jun 15, 2025 · Hui Wang

• Mixed Feelings About Our Mega VIP Birthday Experience – 3/5 StarsI booked the Mega VIP package at Sky Zone for my son’s birthday on 5/23, and while my son had an absolute blast (which is the most important part), I walked away with mixed feelings.Starting with the positives: our party host, Jason, was fantastic. He was attentive, friendly, and great with the kids—definitely a highlight of the experience.However, I was disappointed by a few key issues. When I received the confirmation email, it clearly stated that a fridge/freezer was available, which is why I went out of my way to purchase the ice cream cake my son really wanted. Unfortunately, I was told upon arrival that there was no freezer, only a fridge. After sitting for two hours, the cake was melting and soggy—a big letdown on what should’ve been a perfect day.Additionally, I was told that the water bottles would be brought to us, but that never happened. I had to go ask for them myself, which, while minor, was frustrating given how much this package costs.All in all, my son had fun, and Jason did a great job, but for the price and what was promised, I expected better communication and follow-through on the details.

  May 25, 2025 · Daisy Pacheco

• I am absolutely FURIOUS about my experience at this establishment! We came to celebrate my son's birthday with family and friends, and what unfolded was nothing short of a nightmare. The staff had the audacity to walk in with scissors and unceremoniously cut off the children's wrist bracelets without any warning or consideration. To make matters worse, they didn't even bother using safety scissors—can you believe that? What kind of place endangers kids like this?!The sheer rudeness of the staff was astounding. There was no semblance of customer service; we felt completely disregarded and disrespected. It’s incomprehensible that they would treat paying customers—and children, no less—this way.Do yourself a favor: DO NOT waste your money booking anything with them! They clearly do not care about their customers at all.

  May 14, 2025 · Gabriela Silva

• This place is awesome!!! The kids love it, and it's reasonably priced. The staff could do a better job at handling the rowdy older kids as they have knocked over my toddler while running and chasing each other across the trampolines, however, the staff is pretty nice and respectful. All in all, it's a great place to bring the kids and provides a great workout all in one!

  Apr 08, 2025 · Laura Kiss

• My daughter visited from California and absolutely loved this place. We'll be back in April, when she's on Spring break.

  Feb 11, 2025 · Michael Nedney

• Everyone had to sign a waiver for coming into play or not… not fully organized, the claw games are still cheating other customers, food prices still climbing since Trump adding Tariffs on everything! The pizza was D average more like cardboard pizza… no pizzazz or flavor just cheese and grease.

  May 17, 2025 · Leif Young

• The venue may be small, but it offers a charming and inviting atmosphere. The membership options provide excellent value for money, making it a fantastic deal for regular patrons. While the food choices are somewhat limited, there are some standout dishes that truly impress. Overall, it's a delightful spot with a few great deals that make coming here worthwhile.

  Jun 03, 2025 · Kiea Beasley

• The kids loved this place! It was a bit chaotic because it was so packed and of course kids will bump into each other when it is very busy. Please sign the forms prior to arrival for faster entry. There are special socks they have here for kids that you can purchase or bring your own.

  Oct 01, 2024 · T T

• My son had a wonderful experience! Kuliyah was an awesome host ❤️ she was so friendly, funny and very involved. My son Loved her, I'd give her 10 stars if I could. My son had so much fun! From jumping to enjoying family time with great food. Would highly recommend 👌🏼

  Apr 05, 2025 · Vanessa Velasco

• Some staff members are very rude and unprofessional.I usually don’t leave reviews, but I feel it’s important to share our recent experience. I visited this location with my two kids and made a simple request to have them placed on the other side of the arena during dodgeball so we could play together. While the staff member initially agreed, he later kept directing my daughter to move when I wasn’t watching, and his tone and behavior made her visibly uncomfortable and scared. I’m not sure what was said to her, but she stopped participating entirely.When I asked the staff member if there was an issue, his reaction was surprisingly defensive for such a minor request. He then called over several other staff members who approached me in a very unprofessional and confrontational way, lecturing me about rules. This wasn’t a high-level competition—just kids wanting to enjoy some time playing with their dad.After that interaction, the same staff member kept interfering with my children’s participation in other activities, to the point that they eventually asked me to take them home. Even the following day, he seemed to be watching us closely and made us all feel extremely uncomfortable.This kind of behavior is disappointing, especially in a place that’s supposed to be welcoming and fun for families. I hope management takes this kind of feedback seriously and ensures their staff treat all guests—especially children—with respect and kindness.

  Jun 09, 2025 · Kulwant Saroya

• We enjoy this place especially for 23 bucks for a month membership and 2 hours of getting these kids active! The only downside was the snack bar is closed in the afternoon/evening. Maybe they were just short staffed. Otherwise its definitely a cost friendly family outing.

  Jun 21, 2025 · Janae C

• Grateful Review for Sky Zone StocktonI would like to take a moment to express my sincere appreciation for the outstanding service we received at Sky Zone Stockton today, March 19, 2025.I work at Aim Higher, an adult disability day program where we focus on community integration by providing our participants with opportunities to make their own purchases, choose their outings, and engage in various activities. One of the activities they had chosen was a visit to Sky Zone.Prior to our visit, I reached out to inquire about pricing, waivers, and general information. I was informed that the location offered an Early Bird Special, which included one hour of jump time plus socks for under $20, provided we arrived between 10:00 AM and 10:30 AM. Based on this information, we made arrangements with families and care providers, ensuring our participants had the appropriate funds for both their jump session and a lunch outing later in the day.However, upon our arrival, we were informed that management had recently changed and that the Early Bird Special was no longer available, with prices having increased. This unexpected change caused some disappointment, as we had planned according to the previous pricing. Thankfully, we were able to adjust and make things work, but we would love to see the Early Bird Special reinstated—if it returns, we will definitely be visiting more often!Despite this minor setback, I want to extend my deepest gratitude to Tamia and her incredible staff. They were extremely patient, kind, and thorough in explaining everything to us. Their willingness to go above and beyond truly made a difference, ensuring that our participants had a fun and positive experience.Thank you, Sky Zone Stockton, for your hospitality, and a special shoutout to Tamia and her team for their exceptional customer service! We look forward to visiting again.

  Mar 20, 2025 · Alicia Garcia

• The kids loved it but let me tell you about the experience as an adult familiar w/the bill. We arrived at 12 as instructed for a 12:30 room to get our decor up & check in for a party that cost just over $450. The host didn't really give us any instructions or call the day before, per the delightful but inaccurate blurb on the website when they're luring you in. Her 'welcome, looking forward to being your host' email actually came after we left. She was super slow at the event, as well. For a room of over 20 people she only brought one pitcher of water for 12 jumping kids (we had to ask for more) and we never did get the Punch or soda we ordered, just two pitchers of some lime soda that she put right next to the water and all looked the same. It took her over half hour to tape up our decorations & she obviously didn't order the pizza until she was done with that. The pizzas were supposed to arrive at 1:30 where they call the kids in to have pizza (then cake & gifts) but none of it was ready until almost 2. We had to go ask for forks and a knife to cut the cake because we were never told by the hostess that she would be providing forks and that she was going to cut the cake. So keep in mind everything is running extremely late - she starts to use a plastic pie spatula to cut the cake & we're thinking OK, she must be trained for this right? We have over 20 people including adults and she sits down and absolutely butchers this cake, she doesn't ever wipe the spatula, she makes huge 4 inch pieces out of a half sheet of cake, which should have been enough to have a 2-inch slice per person and then whoever wanted extras & then some to take home. When I eventually pointed out to her that there should have been two Hosts she actually said to me, no I think everything went fine. 😲 She did not charge us for the two pizzas that never arrived and we did get a little bit of a discount after I pointed out the super late run time. If you come here for a birthday party, just plan to bring your own knife, cut your own cake. After running more than a half hour late on everything they actually expected us to still leave the room immediately at 2:30 p.m while the child was still opening his presents– because you know presents after cake right - & hustled us out to the dining area.You don't need to be an expert to know that you can get almost 60 pieces of cake out of a half sheet cake. But if you do this for a living you should at least do a yt search and figure it out based on number of attendees. One of the moms said, oh yeah this happens every time we come, and I'm like, how do you put up with it? Of course it's fun for the kids but they're charging a huge price for a few cheap pizzas and the wrong soda and a tiny room for a 2-hour bind, they should bother to train people on how to manage their time & cut cakes.

  Jun 23, 2025 · TheOne Anjel

• My girls had a wonderful time here!!! The prices are affordable but the only thing is that big kids or even young adults are mixed with younger kids and of course they are not able to jump or run freely!!!. Of course as a parent I'm always watching my small kids!!! The pizza was delicious. The environment was nice!!! We traveled from yuba city for a birthday party there!!! Hope we can go back someday!!!

  Jan 27, 2023 · Connie Hernandez

• Why is every Sky Zone always terribly dirty and half the areas closed off? We went out of town and still had a crappy experience. Even the AC wasn't working. C'mon Sky Zone! With how expensive you are, why are you not mopping and making sure the bathrooms have soap?

  Jun 29, 2025 · Brandilyn Mitchell

• This park is tiny and has little to offer. If you kids just want to jump on trampolines and do nothing else then you’ll love it but I was super disappointed. I got the summer memberships thinking it would be something fun for my kids to do as it offered all this stuff on the website and looked great but unfortunately the website is very misleading. It’s a small facility with a few trampolines, stunt bags and a very small rock wall. My kids were done and bored within 15 minutes of the first visit. $180 dollars for 2 passes and socks and we left within 20 minutes!!!!! And of course all sales are final and I’ve still reached out I have received zero responses. So we are out that money that we could’ve and should have spent elsewhere.I recommend urban air or something different. Hope this helps.

  Jun 06, 2025 · Sara Thomas

• Stopped by on a Monday afternoon and it was wonderful because there were seven kids there. I can imagine it’s not so much fun on a weekend when it’s packed. I checked out the birthday rooms. Having a birthday party in a penitentiary would provide the same amount of cheer. Put some murals on your walls. Saddest birthday rooms ever. Put an ounce of love into it. It will go far.

  May 22, 2024 · Emily Pacheco

• My son was really looking forward to his party here and we were really disappointed with what we got. The room wasn’t available at the scheduled time, the left plates and cups on the table from the previous party, and then to “compensate” us for them being late - they offered us an extra 15 minutes in the room. Our party “host” came in once to tell us she thought her shift started 30 minutes later and that she was sorry for not being there (not really her fault, she was also really nice) but overall such a bad experience. Wont book here again.

  Apr 13, 2025 · Mallory Blacker

• This is a great option for kids, especially on rainy winter days or during extreme summer heat. However, cleanliness is a noticeable issue. I saw trash behind games, near the rock climbing wall, and even in the dodgeball pit, despite two employees being present. A little more attention to maintenance would make a big difference.Additionally, the online membership reservation process is cumbersome. A more streamlined system would greatly benefit customers, especially parents managing multiple children.

  Apr 01, 2025 · Charlotte Allen

• We absolutely love coming to Sky Zone to tire out our little ones—it’s always such a fun and safe environment for them to burn off energy! I wanted to give a special shoutout to Neha, who made our recent visit even more memorable. She was amazing with the kids by engaging with them during dodgeball and chatting with them while keeping a watchful eye as they jumped. It’s so refreshing to see staff who genuinely enjoy interacting with the kids rather than just standing by. Neha’s energy and kindness didn’t go unnoticed, and we’re so grateful for her making our visit extra special. Can’t wait to come back!

  Jun 06, 2025 · Michaella C

• kids had a blast and it was not too crowded. staff was vigilant and friendly. there is a cafe and snack place. we have also attended kids birthday parties there. so its nice hangout for kids and families. esp. useful in chilly weather or late evenings.

  Jun 24, 2025 · Guru S

• Skyzone is usually amazing, but there was a very rude employee that I encountered. When kids were standing on the obstacles, she turned a blind eye, even when they fell and got hurt. I sat down with my sisters in an empty corner on a trampoline no one was using and she shouted at us to stand up multiple times when kids behind her were doing flips and turns that were strictly forbidden. Fifteen minutes into our 2 hour limit, she asked as what color wristband we had. When I told her what color we had, and she very crudely told us to get out. “Your time is up, it’s been up”, in her own words. Not wanting an argument, I silently gathered my family and left, very disappointed in the service. Never has that happened before. Overall, not a good time.

  Jun 14, 2025 · layla corbin

• We held a private event here and had an amazing experience. Sarah the assistant manager helped me with the planning details. Craig the main manager was so kind and truly made us feel cared for and tended to. The whole staff took care of our guests with great attitudes. We are so glad we booked this private party here. Thank you Sky Zone!

  Apr 19, 2025 · Kristin L.

• Dirty, crowded and the space is way too small. This is a ripoff! I am going to wait for the Walnut Creek location! Do not get a membership!!! Not worth it.

  Feb 23, 2025 · JAZ

• We are very frustrated with their authorization of a membership process for a minor. My daughter went there with some friends. She is only 14 and the staff sold her a membership without any adult's consent. As a parent, I signed only the waver form, NOT the authorization of the membership. I started to notice there is a monthly bill after a few months. I went to the branch and as the staff cancel the membership but they CANNOT do it. You can signup a membership BUT you CANNOT cancel the membership on the site. Doesn't this sound like a scam organization? They let you sign up easily BUT won't let you cancel easily. The staff CANNOT even show us a form that prove my daughter signed up the membership agreement, it is all in their computer and CANNOT be shared. There is NO paper that they let a minor bring home to their parent. Is this even legal?5/18/2025Adding more comments, their membership service coordinator responded with a message to us saying that my wife signed a membership at their store. However, that is totally not true, my wife never went to the store and my daughter went with some friends and all of them are minor. No adult presented at the store. The sale rep still sell to the minors. Either they fabricated the membership signature from my wife or their system has flaw and allow their staff to play game with the customers to sign up the membership. I really cannot accept this type of behavior from a store. Be careful!

  May 18, 2025 · Dao-I (Tony) Lin

• Pretty underwhelming when compared to other sky zone locations. Staff seem like they would rather be anywhere but here. I’ve been here a few times with my family for morning,afternoon and evening session and EVERY TIME the men’s restrooms are disgusting. Poop on the walls and instead of cleaning the filthy urinal they just put caution tape over them.2 stars because my kid does have sun.

  Feb 08, 2025 · Rad Beauton

• Great place to let the kids blow off steam aka boredom or just sugar. They offer a great summer plan for 79.99. we took part and in two days it has paid for itself. Clean location but the bathrooms are a little dated. The staff are very friendly, I would have loved the staff to have upsold me on the summer package in the beginning because they won't off set the cost of what you paid to get the deal but by the end of the week it will pay for itself.

  Jun 11, 2025 · Michelle Kuja

• They make you buy their socks supposedly for sanitary reasons (even though we brought grippy socks, we had to buy theirs) but their own employees walk all over everything with their street shoes (see the photo) and every surface is visibly filthy like the place hasn’t been cleaned in a year.

  May 24, 2025 · Zyler

• We just had my daughter's birthday party yesterday and it was an all around great time. Most of all, my host, Khoral was absolutely amazing! She took care of me, my guests and all of our needs from start to finish. She was very fun and extremely professional. The food was good, we had pizza. Over all, it was a fun place with outstanding customer service. We'll definitely be going back.

  Nov 12, 2024 · Greg

• There's the lengthy waiver you must sign, But I get why, lots of ppl and limited staff, so you must be with your children at all times to protect them from getting crushed by a big kid or adult who is jumping next to them, and if something does happen the business is not responsible.Pricey, I paid fpr 2 adults, 2 children $154,Get passed that and ppl are so messy the floor was wet from either spilled dri ks or ice so I had to ninja creep over puddles in the cafeteria sonI didn't get my socks wet, half the lockers were broken bc ppl couldn't remember their passwords or maybe thieves?The trampolines this is the pro of the place bc the kids had a great time especially jumping into the pits below that are air cushioned. With a wristband color code system for time they constantly rotate groups out every hour or 2 to allow more ppl in to jump and clear out a fire hazard.With that much sweat and kidspicking their noses, it's probably like the old ball pit at McDonald's they had to take out bc of kids pooping in them, just germ city everywhere...so please don't take sick kids and have them shower right after.Bathrooms very small for the large amount of ppl there at one timeCafeteria,/slash locker room , expensive drinks as though you were at Disneyland bc they can price gouge when you aJust paid so much to get in and can't leave and get dri ks and come back so they got some more money on the way out. Lined can be short and still take longer than expected for some reason.Message chairs, for 5 bucks these chairs give you a long extensive hard massage that really beats out any stiffness you may have had in your back, the weird thing is it has another thing that comes up through the seat your tush is on and it pushed up in your bitthole qoth vibration and a spinning ball on the end, not far up there but it's pressing it up a bit and it goes up and down for a little bit then goes away for 5 minutes and keeps coming back...that's weird, never seen a person massage in that way...and it's a good thing you're wearing clothes for this massage bc every person that has paid has had that seat pushed up their rear..Staff, I have to say Staff were excellent, they were mindful, helpful, and courteous. This place only loses stars bc of Price , the Cafeteria, and the small bathrooms, oh and that weird massage chair that touched me inappropriately and I had to keep a straight face amd act like this isn't happening , just sitting in a chair, waiting for the mechanical thumb to go back down.

  Mar 27, 2025 · D MACAVILLION

• Huge thank you to Sky Zone for an amazing birthday party! 🎉 It was the best decision we could’ve made, especially in this summer heat — cool, fun, and safe! ☀️❄️ The kids had an absolute blast and couldn’t stop smiling!The staff were all so kind and attentive — from the front desk to the party hosts and floor crew. Everyone was polite, and the team kept an eye on the kids the whole time, which gave us real peace of mind. 🧡The pizza was delicious, and the gifts included in the VIP package were such a fun bonus! 🎁 Everything was so well organized — we truly enjoyed every moment. Thank you so much for making this day so special! We’ll definitely be back! 🙌✨

  Jun 10, 2025 · Tatiana Chernysheva

• Celebrated my daughter's birthday here. I liked everything very much. Very clean. The staff are very friendly. You can buy a card from them for $35 and get a 35% discount on your birthday. We had 20 children invited and had a very good discount. Thanks a lot.

  Feb 12, 2022 · Anna Rushanian

• First time there with my kids and let me tell you the facility is unsanitary with ice cream stained and smears all over the floors and other sticky surfaces in which my son walked on soaking his skyzone socks! Was so disappointing, as for food theirs only candy and drinks not much of a menu. Iv been attending the Dublin ca branch which they keep very clean and are on top of their routine making sure all guest are respectful respecting the rules and are being safe while enjoying the visit as well as their manager Craig be on top of things making all guest happy and satisfied. This branch is filthy and the trampolines have lots of areas where the pads are detaching and making the springs visible and dangerous as someone can land or step right into those openings which could cause serious injury. The place has lots of fun attractions but just needs to be more cleaner and employees should be taking it more seriously and stop ignoring the filth that’s obvious, there can easily be slip and fall anytime at this facility. They should offer a better selection of food instead of sugary snacks only. Not to mention guest are carving out inappropriate images on the soft foam cubes that are in the pits. Just looks rundown. I literally canceled my membership the same day I signed us up just not worth it so many germs it’s gross. The Young employees there need to be more professional

  Apr 02, 2025 · Drew Gue

• I would have given zero stars if I could.This place was awful! Came here for my godson’s birthday and the service was the worst I have ever had at a place like this. The pizzas were late and then we were told they didn’t know where they were. My sister in law was told they would take off the pizza and then they still tried to charge her. We eventually spoke to a manager and got them removed. However there was no host in the room and the young kid that did come in only came in once with her friend. The bathrooms are dirty and everyone working their is super young and unprofessional. I would not recommend this place at all for a party. The picture online make this place look much nicer than it is.

  Aug 07, 2023 · Nicole R

• Well, I have two children 7 and 9. We originally came two years ago. We belong to another jump park, but it was closed for some reason. So, we came here around 6:30 on Sunday, May 11. The price was high I thought and then we had to use your socks and not the jump socks they had on their feet. I had to pay $14.00 for three bottles of beverages. I couldn't pay cash for some reason. The park is definitely for young people, which is fine, but your place should at least have a few comfortable places for older adults to sit that are not hard benches. The peddling game was fun, but one was broken with the back off. I reported it and the person seemed surprised about it. If I noticed it, why didn't they?On a more positive note, both children enjoyed themselves, especially the game that interacts with the kid for the variety of sports that they jump on the mat. That was cool. One point, the large slide; one child requested to sit up for it and the attendant said no you must lay on your stomach. She did what they said and she ended up scraping both of her elbows.The music was fun, the large trampoline area was good.Overall, I give you an average grade. Could be improved with a full snack bar, not just a refrigerated beverage/snack area.Just my opinion,SMac

  May 13, 2025 · Sandra Mcnulty

• Good idea. My child loved it. Crazy expensive. WAY too many kids at once and no one there regulating play areas. Party set up was very organized and the giant carts for gifts and belongings were helpful. It’s SO loud in there. They need more tables for parents to hang out at while the yahoos run around.

  Apr 05, 2025 · Megan Claycamp

• The play area was nice, but there were very few attractions, and one of them was closed. The party room lacked decorations; there weren't even table covers on any of the tables. While the staff was friendly and helpful, we often had to go out of the room to call them for assistance with even the smallest requests during the birthday celebration. Skyzone provides significantly more support and decoration options for party rooms at their other locations.

  May 10, 2025 · Suvee Yadav

• First time in this place.first it was about 102 outside, inside it was very hot maybe close to 80°+ they don't have enough fans at all.if you trying to come don't go when it's hot outside. Second, we had a birthday party and the lady that was helping us,she was rude from the start.i never visited any SKY zone place and really wanted to like it,but this lady was so rude and after kids had there pizza they went to jump,I know it was not our time and we already had our limit, but we couldn't catch all in time so it took us a few minutes before getting everyone back.that lady went and got sizors and cut off bands on all the kids.And then my 3 year old snuck out again, I went to get him back and he was all in tears cry said that lady yell at him to get off,he is 3.I know it was not our time,but don't be yelling at my child.i just felt like it was not appropriate way to handle this.and she give us attitude trough the time we where there.

  May 31, 2025 · Natalya Bondarenko

• We had a birthday party for my kiddo here, terrible experience. Although the staff was nice enough, they were out of stock in nearly everything that was part of the party package. The package was supposed to include water bottles, a T shirt for the birthday kiddo, stickers for the guests and separately we bought a balloon. We did not get any of those things and when we got to the party room they forgot to make our pizzas... The out of stock items should have been disclosed before we arrived there. These items also should have been removed from our bill. When paying I noticed the balloon was still on the check and had them remove it, but everything else was paid for. They did try to make up for some of it with extra free passes, although they did not even give enough for as many guests we had. I tried to speak with the manager the following day about a refund. I was told the manager would call me back within 10-15 minutes... I had to call back again the next day and was given a $25 refund (for 6 water bottles and the T shirt... the water bottles are $5 each (6*5=$30) + the cost of what the T shirt and stickers would be. So the inadequate refund is also a joke.

  Mar 24, 2025 · Adena Faletti

• It was ok. Way too loud. There is just so much going on at all times. We went because we were invited for a birthday party. I had looked it up online and all the videos looked amazing but the one we went to had nothing from the videos. There were 3 different basketball hoops. 3 separated trampoline areas. A very small battle beam and a small area for kids to jump into this big airbag. I like that they have massage chairs around. I didn't mind having to pay for them but overall I think it was just too much noise and everything was way overpriced.

  Aug 28, 2024 · Allie Nishikawa

• Why is Google maps showing me an advertisement for a place that doesn't exist?

  Jun 26, 2025 · Thomas Berry

• Apr 19, 2025 · Amitha N.G

• A few days ago, I visited Sky Zone and signed up for their monthly membership—even though I live 40 minutes away—because I wanted to bring my toddler regularly. I understood kids 2 and under are free, but I still chose to pay for a membership in case I needed to jump in to supervise. Unfortunately, that decision quickly turned into regret.First, the staff is mostly teenagers who seemed unsure about how the membership worked when I signed up. I let it slide, assuming it was a simple access pass to the park. But during my visit, I noticed a major safety concern: no clear separation between toddlers and full-grown adults jumping in the same areas. There’s little to no staff supervision, which is concerning, especially for a place that caters to young kids.The real issue came when I tried to use my membership for the first time. After driving 40 minutes with my child, we were told we couldn’t enter because of a private event. No warning. No heads-up. Nothing on their website or social media to alert us that members would be turned away that day. It was an 80-minute round trip for absolutely nothing—and my child was incredibly disappointed.If you’re considering a membership here, buyer beware: they don’t prioritize member access, and they don’t inform you when the park is closed for private events. The business needs to decide whether it’s a member-based facility or an event space—it clearly can’t do both without upsetting paying customers.Thankfully it’s a month-to-month membership, and I’ll be canceling as soon as I figure out how.

  Apr 23, 2025 · JEFO O

• Hosting a party in this Skyzone is a hit or miss. This year was the second year my son wanted to celebrate his birthday at Skyzone. I asked for the same reservation as the previous year and spoke to two people before my event. Once we arrived, there was missing food that I had ordered and also missing request for additional time with the party room which we had last year for an extra cost. We need to have an area to always be available for a family member that needs to be seated majority of the time. We were told they don't do that anymore after having two different people confirm before the party. I appreciate the person who was in charge that day of the event that tried his best to accommodate and help us out but it was still an unpleasant start to our event.

  Jun 19, 2025 · G Ortiz

• Came here for a birthday party. This was our first time. It was chaos. There's no meeting spot for an organized event. We couldn't find anyone in the party. The teenage staff were completely unhelpful and uncaring as to what was going on. Just shrug their shoulders with a bored expression. You have free jump until it's time for food in a private room later, which we found out from another parent, not the staff. What a laughable venue for a party.

  Apr 30, 2025 · Eun Young Choi

• 4/ 24/2025 at 8:00, I went to Sky Zone with my family. Because I live quite far away, it takes about 45 minutes by car. When I arrived, the staff at the door would not let us in. He said that someone had reserved the place, but I am also a member. I don't know if you need to improve the situation? There is no problem with this. The biggest problem is that a staff member named Emily treated me with a very awkward attitude. I felt helpless. Don’t I need to be respected? He even told me loudly that if I don’t like it, I can cancel my membership online and we won’t refund my money. What’s that? Service attitude? My child was very unhappy and kept shouting at me. He also told me that if I didn't leave the canal, he would call the police. I pay dues every month but I've only been there twice and I'm really surprised to be treated like this. I just want fairness. . I complained to customer service, but no one has contacted me so far. I am very disappointed. I cancelled my membership and will never go there again!

  Apr 30, 2025 · sallyjst lol

• There are plenty of other companies and locations...if you can, go somewhere else.First, this was the third (3rd) visit in a row where they were sold out when we got there. They clearly have plenty of business, so they act accordingly and treat you like they don't need your business.My son had a party to go to for a classmate today, so I made a reservation for my daughter online.When we got to the park, someone checked my daughter in pretty quickly. When I mentioned that I still hadn't paid, everything went off the rails.Apparently, I made the reservation for a two year old by mistake because their website isn't well marked and the spot where you check to select what you are reserving only offered one choice...CHILD. The part where it lists a two year old wasn't clear...but I will concede that it was there when an employee showed it to me. I just would never picked it up because it wasn't entirely clear and the site didn't say THEY WERE SOLD OUT.When I asked why my daughter couldn't jump, the "friend" (that is what a staff member called them) that came over to help told me we didn't have a reservation. A pic of it is attached to the review.When I asked to speak with a manager, I was told there wasn't one in the premises.It wasn't until I made a fuss about it that another Team Lead helped and corrected the situation.Then, my son, who was there for a birthday party was denied access because we have the old Rockin' Jump socks. We paid quite a bit for them (just like the ones they tried to force me to buy today), so we've kept them and use them whenever we go to a trampoline park.When I said something about that, the staff member (who called them friends) said, you have to understand that all of our "friends" are new. While I didn't say this, I was thinking, "training?" That makes me think if they skipped something this simple and benign, what else didn't they train their people for.Next. I have a real safety issue with this place. They NEVER have enough safety staff and there are parts where NO ONE MONITORS OR MANAGES safety. The spot where you run and jump into the foam pit is a perfect example. They never have someone monitoring that attraction and on the odd chance someone is there, they don't actually manage safety. While I know it's my responsibility to manage my children, I worry when a child twice my daughter's size jumps into the pit while she is there...and they do nothing to stop it. Today, they had someone there, but she just stood there and did nothing while I watched kids jump in while my kids were in the pit. I posted a photo of her holding the wall up.Also, while I was watching my daughter line up for the zip-line, the staff member climbed down and walked away without telling the kids anything. I had to tell them to wait for a staff member which took about six minutes for another staff member to replace them. They will remember that because the three who argued about who would go (the one who walked away wasn't one of them) did that for about 5 minutes until one of them relented and went to manage the attraction.When we went to leave, my daughter's shoes were missing from the cart WE WERE TOLD WE HAD TO PLACE THEM ON. While several staff members were fairly helpful in trying to find them. Melissa clearly wasn't one of them. I was asking another staff member if she found them, and Melissa inserted herself into the conversation and told me, "We aren't responsible for stolen items." I'm sorry, but if you tell me that I have to put them somewhere WHERE I CANNOT BE RESPONSIBLE FOR THEM, YOU SHOULD BE. But, she's right. They have it posted that they aren't so they couldn't care less that my daughter is now missing her favorite Crocs.Lastly. They don't keep it very clean and trash is just all over the place and there were random puddles in some locations.The bottom line is that I bring my children here when I must...other than that, I avoid it. You should too.

  Dec 09, 2024 · Bob D

• I highly recommend one of the most reasonably priced ways to have a party. The kids have a blast, and pizza and soda/water are included in the packages.If you go, request Cooper as your host. He was the best, anticipating every need, opening up our room early since they had it ready, asking if we'd like water or anything. I asked for extra hand sanitizer and napkins, which he got so fast and always with a smile. What a great experience! His customer service was the highlight for me as the party host and mom of happy jumpers!

  May 26, 2025 · Anne Ryan

• I had my daughter seventh birthday here, and our experience was absolutely exceptional! The staff were attentive, very friendly with the kids, well organized, and went above and beyond to make sure my daughter‘s special day was perfect. The food was perfect, arrived on time, and was absolutely delicious! The whole facility is super clean, and the staff make sure that the kids are playing safely, and there’s certainly a great staff to jumper ratio. At the end of the day, my daughter felt super special and her friends had the best time at her party. I’m so thankful for such a great experience, and would certainly book a party here again.

  May 29, 2025 · Christine D

• I can't say enough good things about this trampoline park! The facility is clean, well-organized, and filled with a variety of activities that kept both kids and adults entertained for hours.The main trampoline area is massive, with plenty of space to jump freely without feeling crowded. There are foam pits for flips, dodgeball courts for some friendly competition, and even a ninja warrior-style obstacle course that was a huge hit with our group.What really stood out, though, was the staff. They were friendly, attentive, and clearly focused on safety without taking away from the fun. You could tell they genuinely cared about everyone having a great experience.We also appreciated how well the park catered to all age groups. There were designated times for toddlers, which made it a safe and fun place for younger kids too.Whether you're planning a birthday party, looking for a fun family outing, or just want to blow off some steam with friends, this place delivers. We’ll definitely be back soon—highly recommended!

  May 29, 2025 · Christine Dicker

• Huge, enormous, gigantic, shout out to our party host last Saturday, Diane. She was fantastic. We set up an epic package for 6/21 and as usual the staff kind and friendly from start to finish. But Diane was a big help. I've been to many parties with your company also in other cities. I've never seen the room set up as great as she assisted in doing. My husband and I did a light decor set up. I walked back in our room 15 minuted later and she had beautifully set up our tables with plates, napkins, cups. Exactly what I had envisioned. I would literally set up another party around a day shes a host, lol. Again, all the staff so friendly. Please thank Diane for making my kids bday a great experiance.

  Jun 23, 2025 · victoria james

• Really enjoy taking my kids here. As it can get quite crowded, it's still a great place to burn off some energy. On Saturdays from 8-10am kids under 6 get the place to themselves. It makes it quite nice for the little ones to not be worried about bigger kids. Great experience

  Jan 13, 2024 · The Wilkerson Group

• Apr 26, 2025 · Ayden

• Tried to hold off on leaving a review until I could talk to somebody. However, i've been nothing but ghosted. This was my third time having a party.And I cannot believe the experience I had, everything from being completely ignored to sending my guests away to another location, saying that we were not there. Other of my guests waited over twenty five minutes waiting for socks only to have me go down there and grab them myself. Nothing was set up for us. No drinks and finally After getting someone's attention to let them know that we've been there for over an hour that the kids were thirsty and would like some pizzas we were told we would have to wait. There's also many other the issues that we had, but trying to keep it short. When I called the next day to speak to a manager, I was placed on hold for over an hour before they hung up on me. I have left numerous messages with no responses. So this is my only way to explain my issues. You expect a little more when paying over $300.... as a parent of 4 children, I will never return there.

  Dec 13, 2024 · Ryan Werner

• Really good place

  Apr 21, 2025 · Kemon Coleman

• Beautiful park with a lot of cool things I haven't seen before. Picnic tables that double as ping pong tables? Genius! A big airplane that you can climb in and ride on. A basketball court that also doubles as a Futsal court with soccer like goals built in... What? So cool.

  Apr 07, 2023 · Steven Brothers

• What a nice park! Airplane themed, lots of grass and wood chips and play areas, with slides and ziplines and areas to scramble and climb. Wish there was a bathroom though, maybe they'll build it soon in the ongoing building area

  May 31, 2022 · Benjamin Brown

• It’s fun for the kids! The park is very big with loads of space. The playground contains many fun things to do. It has a zip-line which the kids really loved. There are ping pong tables and normal tables so I could sit and rest.

  Apr 15, 2022 · Aashis Chaudhri

• Enjoyed being with the kids in the park and viewing the Beautiful sunset in the evening

  Feb 08, 2023 · Susma Chaulagain

• Great children’s play park. Nice new equipment

  Jul 20, 2023 · Jeff McKenzie

• Only bike jumps open in town

  Apr 02, 2023 · TyTy SCHBOUYGAN

• Almost died

  Dec 15, 2023 · Tori Hilton

• It’s good that there is a train station at the Great Mall. Not many people at this station. The train usually run every 15 minutes. Don’t forget to push the button when you want to get off the train.

  Jun 08, 2025 · Steve Tung

• Not as good as it used to be but still has Dave & Busters, Jollibee, Olive Garden, Mrs. Field's, Wetzel's Pretzels, and Dippin Dots. Bounce o Rama isn't open yet, but there's bungee trampoline for those less than 170 lbs for $10, and a train ride for kids.

  May 17, 2021 · Ben Bak

• This VTA stop is a transit hub stop which is used to access the VTA buses. The stop holds significant as it right in front of great mall. The VTA stations as such do not have a proper real time tracking of the trains which is a drawback.

  Jan 16, 2017 · Jerald W

• This bus station is not crowded, and the routes are handy! Could use some better amenities, but it gets the job done.

  Nov 29, 2015 · Daniel Jenkins

• This bus number 77 has been sitting here empty for over 20 minutes I have to get to work this is not right now I'm late

  Aug 10, 2017 · Hunter

• I was just picking up some cookies as a snack to bring to a group function that I was attending. This Dollar tree usually has a little line because of the high customer count the store processes. I saw the line and looked at my watch and thought I might not be able to make my function on time if I try to get these cookies. To my surprise, the line started to move quickly, The cashier was processing people fast. His name was Arthur, and he is good at getting the line down. I made my function on time and everyone at the event enjoyed the cookies. Thank you Arthur for making my trip to Dollar Tree productive. Next time I will leave earlier.

  Apr 26, 2025 · Robert Kauss

• One of the very best carnitas and chicarron Im always coming back I was always driving to Gilroy location still far but closer I'm by Milpitas

  Nov 30, 2024 · Sonia Rodriguez

• Great place... All u need at great prices. Staff is very courteous and helpful.Ron

  Mar 26, 2025 · System Security

• This is definitely one of the better Dollar trees. They have two times the amount of other stores. It's usually a long wait in line so be ready. Great Prices on everyday items now even 3 or 5 dollar options for premium products. I got a trash can for my bedroom and Tide laundry soap. Easily saved half of department store prices... Enjoy

  Jun 19, 2024 · Taison Williams

• Love how this mall is changing for the best with nice restaurants a gym, it's more appealing.

  Mar 21, 2025 · Angelica Carr

• It's like. Flying but practicing. Flying. Is. That. Why. It's called. Fly. Zone. I. Love. It

  Jan 16, 2017 · Darrell Oliver

• Apr 30, 2022 · Claudia Flores

• Nov 15, 2019 · Albert Hardy

• Dec 29, 2018 · Russell Zuniga

• Nov 22, 2018 · Javier Perez

• Kids loved it but my bank account didn’t. $10 for 2 minutes is way too steep to ever do this again. No line and hadn’t seen any others pay, but kept us to the two minutes on a timer.

  Feb 16, 2025 · Andrew Higgins

• Just a little something extra for the kiddos. If there’s anything more that could boost these little ones during a vacation in San Francisco, it is this.This business is located at Pier 39 & trust me it won't go unnoticed. Kids go crazy seeing this sport— about 20 mins of bouncing.I wonder how come they (frequent flyer) only got a couple of reviews. They also provide info about their Instagram page where you can tag them & share the fun acrobatics session.#Day2

  Nov 22, 2019 · Reema Gandhi

• It was horrible, there was this guy workin at 8. Immediately you can tell he didnt care about anything, the kids could barely jump, it was no fun he just wanted the time to pass by. The employees before him would make it fun make them scream out of excitement when their turn came, he would make them jump really high but unfortunately he clocked out before my niece could get a chance and instead i feel like she wouldve had more fun jumping on a mattress. Picture of employee that made it horrible. Just sitting there talking to friends.

  Jul 31, 2023 · Saúl Martinez

• My son loved it! Everyone who worked there was so nice and helped to make sure it was an awesome experience.

  Jul 24, 2023 · Ashley Odekirk

• Kids enjoyed bungee trampoline. They practice safety for everyone.

  Oct 15, 2022 · RCS S

• Fantastic playground for kids in the wonderful Howarth Park. It can get packed, but that's understandable considering the quality of the park.

  Sep 03, 2023 · Niaz Nafea

• Lots of places to play and run around. It can get busy, but it's tolerable.

  Jul 05, 2023 · Zlatko Unger

• This location is so dirty compared to the Plymouth location. Noticed ants coming in and out of the window caulk and leaving dirt on the building. All the toys have a abundant black/gray smear of who knows what on them. This place serves its purpose for kiddos but it’s just straight up nasty here and you’d get a better experience at the Plymouth location.

  Jun 06, 2025 · Mr. Hippie_

• Came here for birthday party my kiddo was invited to and the place was very clean and orderly. The place had indoor playground, basket ball, small area to kick balls around, a giant trampoline like jumping area and even a area for children 3 and under! Would definitely recommend!

  May 27, 2025 · kevin flores

• This is a great concept & my kid had fun but there are many opportunities for improvement. The facility requires everyone to remove their shoes but the play sets are made for outdoor use so it really hurt our feet. The eating area was not very clean & the bathrooms were dirty. One bathroom didn't have any soap. The bathrooms only have air dryers but they need towels too. Most kids strongly dislike the sound of air dryers. Order tickets prior to your arrival to quicken entrance.

  May 23, 2025 · Andrea Weber

• Great variety of fun equipment for multiple ages, and plenty of open space to run around. Playground equipment, giant bouncy pillow, tot area, basketball, soccer, big foam blocks... It's a lot of fun. Daily rates are maybe slightly overpriced but the memberships are a good deal.

  Jan 02, 2025 · Katie C.

• Super convenient with a code! Fair pricing, especially if you have an older child and a baby under 1.However, the baby area is sad and sorry. They have some little gyms and activities, but for $13, I wish the battery operated toys had working batteries.I also have an 8 year old, she has a blast here! I think it’s better suited for her age.

  Aug 09, 2024 · Casey

• My parents purchased a Rave trampoline and launch from this store and experienced terrible customer service. The protective cushion ring would not stay attached to Rave and the business would not replace. Attempted calling several times with no response. Great for family but not when it is not safe to use.

  Jun 30, 2024 · Michele Samuelson

• Buyer beware. We bought this two seasons ago. Worked fine first two years. When we brought it out of the storage over winter (cool dry place), it had over 20 small holes all over the upper inner rubber which looked like rubber fatigue. Soapy water test showed them. This should have worked for over 10 years given the price.

  Jul 27, 2024 · Ania Kielar

• Bought the escape tube. After tubing for a week I notice some wear and rips. I filled out warranty form and had a response a week later and a new tube in 8 days. That's how to back a warranty. Thanks Rave Sports

  Aug 01, 2024 · Ken B

• I purchased the Bongo 15 and the Aqua Launch for our annual family reunion. The Bingo 15 was enjoyed by all but the Aqua Launch was a total dud. It seems to be suited for launching very light, small users. We had roughly 20 young adults (ages 12-25) and the Aqua Launch never worked as described, even with two larger people jumping on the target location. Adjusting the air pressure didn't help much. In hindsight wish I didn’t buy the Aqua Launch.

  Jul 29, 2024 · John Gregory

• I love seeing the blue and yellow water trampolines on different lakes all over the country. They have different attachments you can add on that are all guaranteed to be a fun time. Rave is a great company with awesome products. The customer service is friendly and they stand by their products.

  Jun 08, 2019 · DJ TOPDOG

• May 16, 2023 · UPNORTHMANMATT

• 11/10 place of spacial existence. Would recommend if one enjoys occupying space, being made of matter, and roaming the earthly plane

  Aug 23, 2018 · feedbackblues

• Its great. They have jet packs.

  Oct 12, 2019 · Damian

• I was lost, but now I know da wae.

  Mar 29, 2018 · Allistrata GG4

• don't be a newb, there be dragons here

  May 06, 2016 · Kyle McDonald

• Thine head lay down beneath thy soil.

  Oct 14, 2016 · Kyle Rathert

• Fun place for all ages. Our toddlers really enjoyed it. Very clean. Big variety of activities and the space is huge so no one feels crowded.

  May 03, 2025 · donna mayle

• My son had his birthday party at Sky Zone yesterday. We had about 14 kids and 10 adults. We booked about a month in advance.When making the reservation, we requested a shorter jump duration. Sky Zone was able to accommodate this. They also contacted us prior to the party to confirm any additions.The VIP party package included 2 hours of jump, pizza, drinks, and return passes inside empty water bottles. A staff member assisted us during the party. This includes serving the pizza with gloves on. Everyone liked the pizza (think 80s chain, pan style), everyone liked the venue.There were no headaches, no surprises, everything was clean, and the staff worked hard. The day was amazing, and we didn't feel like there was any room for improvement.I highly recommend Sky Zone for birthday parties.

  Jun 01, 2025 · dave percival

• Here’s my review: Looks like I'll be another one of those customers that got cheated out of money!Came her once and upgraded to the membership. I verbally asked the staff member if I needed to cancel or if there were special rules. He stated "it does not monthly auto renew "I don't care if you sign the billion forms no one reads, I trust if some says that,Dumb me, they lie to your faceYou must cancel 3 days before the membership renews each month.Which I only figured out when they charged me $61 !!!!And having a Party here forgot it! I was invited to one and it was a total scam and nightmare. My friend ended up having to pay way more than expected.

  Jun 24, 2025 · Nay

• I am a monthly member and happy as can be. My daughter loves it and a good workout for us all. You can even buy the yearly pass for a much better price. Recommended!

  Mar 05, 2025 · Jenikkas Heinlein (Jenikkas Brain)

• Be careful going here as this isn't the only review complaining of these predatory practices.We went one time with our son and his friends in December 2024. The front desk tried to get us to sign up for a membership for all of the kids. We refused as we don't live close by and we only have one kid.We have now been charged for three months of membership fees for all the kids by this place. The onsite staff can do nothing to help and their "support" email never responds to our requests to reverse this.At this point our only choice is to cancel our card and dispute all of the charges by skyzone to stop them from charging us more. We are out of pocket over $400 for taking our kid there one time.Kids liked the experience and we would have returned for events or just because, however, now we will never return and will advise other parents we know to avoid them as well.Onsite staff is trying to be helpful but their corporate office is the problem.If skyzone corporate ever replies to our requests, we are happy to update this review, however at this time we are out of any other options to get assistance from them.UPDATE: we have already messaged the suggested email of feedback@skyzone.com and vancouver_membership@skyzone.com. The onsite staff apparently don't know the correct email as we called multiple times and were told the email address was skyzone_vancouver_membership@skyzone.com.

  Apr 05, 2025 · John Renzema

• I am impressed with the price, the place is dirty and very poorly maintained. I paid $80 for 90 minutes. My children are 8, 10, and 1 year old. Wonderland and Urban Air are definitely better options for the price.

  Jun 01, 2025 · Oscar Maya

• We have been to Sky Zone in Vancouver and really enjoyed it. Once the Gresham location opened, we decided to visit. It was well organized, clean, and had a ton of activities for all ages. We will definitely visit again. It was nice that we were able to bring in our own food and drinks, as many similar places do not allow outside food and insist on buying their items. That said, they did have a nice little concession stand with a variety of food, drinks, and snacks.

  Jun 30, 2024 · Ariel Sasser - Local Realtor

• I read the reviews and I had to come say that the Gresham Sky Zone is great! We’ve been there several times but today was the first time we scheduled a birthday party room. I can’t say enough about what a great day it was. Every guest we invited was blown away- every single one. The gal at the party desk was amazing (Andreya?), the party host was great (Kelly?), the concessions gal Sarah was a franchisee and humble enough to work food- I could go on and on. They accommodated us in every way and it alleviated so much stress by having it there vs home. If I had more than two thumbs, they’d all be up. Thank you for the great day today and always.

  Jun 06, 2025 · Karen Leno

• Brand new Gresham Sky Zone located in the old salvation army building in College Square shopping center. The kids had a blast!! They said they liked it much more than the Vancouver Sky Zone. Their favorite things were the swing, the slide and the zip line. We got them memberships so they can go all month long which only makes sense for the price you pay. We will definitely be enjoying this new attraction. The kids are super excited and can't wait to go back! 10/10 will definitely recommend

  Nov 26, 2023 · Jessica j

• so I took my son here for his birthday on the 15th. we had fun. The first staff member that was helping my son on the tower that has the slide & the swing & the zip line was really nice. The guy in the black shirt, was very sweet to both me and my son. However the second guy that came in towards the end of our time there was rude and mean to my special needs child. He even denied him going on the swing at one point because my son wasn’t jumping off fast enough for him even though I explained that my son has autism and he doesn’t understand. This made me get stressed out and not want to let him go up there because I didn’t feel like getting an attitude from the staff member who was wearing an orange shirt. We also got super sick after coming here. I’m still sick as I’m writing this. It was fun, but I’m giving three stars because of the rude staff member in the orange shirt and the fact that we got sick from going here.

  May 21, 2025 · Jean Melnichenko

• Huge shoutout to West Sky Zone for an awesome time! 🎉 Everyone there was super nice and welcoming, especially Jayden, who went above and beyond to make sure we had a great experience. Thank you for the great service and good vibes! 🙌

  Jun 25, 2025 · Abigail Trejo

• The staff and Jadon made our school end if the year trip an amazing experience. Sign in was easy and accurate. Our 5th grade class had a blast. Thank you

  Jun 02, 2025 · laura moreno

• Had a very good experience here with my kids, everything was new, clean, and a variety of attractions for the kids. Staff was very professional and helpful to us, not sure what the other reviews are talking about. Would 100% come back to this location.

  Dec 20, 2023 · Ryan Price

• Held my sons birthday party there over the weekend and they were absolutely wonderful. Our party host Jason was super attentive and made sure we had everything we needed. The manager (I think) was also super helpful and he too made sure we had everything we needed. They certainly go above and beyond there for parties and it was greatly appreciated.

  Jan 13, 2025 · Amanda Decker

• In this warehouse, it is really hot‼️Parents can only sit in a few places. However, the staff was handing out iced water.👍🏼 At the moment, It's free to enter if you register online. The food and snacks are priced fairly cheap. Shoe storage is available on shelves, but it fills very quickly. They had various games that were also free. Overall, this is a great area for kids to have fun; if those two problems could be resolved, the rating would have been 5 stars.

  Jul 14, 2023 · Lone Star

• Worst time to visit this place is in the summer. It’s super hot inside. Staff said that the AC’s weren’t working. It was cooler outside in the 90 + degree temperature. It wasn’t too crowded and the kids were able to do their thing without waiting too long.Staff was pretty nice, but the restrooms were filthy. Other than that, the kids had a good time.

  Jun 29, 2025 · Joe M

• Very nice staff accommodating sweet even, It gets packed so just be cautious with the kids around especially if you have a young one. It’s relatively inexpensive I thought it was clean for the most part I would recommend going when it’s not too packed. The food area has some really amazing workers super sweet to my 2 year old, as a single dad I felt comfortable. Thank you again for the pizza it was delicious

  Jun 08, 2025 · Elias

• This is the first time I have been pleasantly surprised by a birthday party. The event space is HUGE with so much for kids to do. From the actual trampoline park to the arcade style games my son loved it all. We went for a family birthday party and it was all organized very well. We went on a Saturday night so we got to experience the glow play. The food is decent. Staff was very kind and helpful. My only complaint is that it is incredibly hot in there and it smells like sweaty feet. I mean it's expected with so many people in there at once. But it would be a much more enjoyable experience with industrial fans in there to cool off the place. Pricing seems reasonable given everything they have to offer.

  Apr 09, 2025 · Emily Mills

• Sky Zone on Zaragoza is absolutely fantastic! All of the staff are great and provide excellent customer service. The environment is welcoming and enjoyable for both kids and adults. A special shout-out to Victor, who has been more than helpful every time we visit. We've purchased the monthly membership, and it is totally worth it. The kids have an amazing time while also being physically active. We did the Glow After Hours, our last visit, and the kids had an awesome time glowing and jumping around. I highly recommend this place for its friendly, family-oriented environment and all-around great experience at a reasonable price. Thank you, Giselle and Sky Zone staff, for always providing excellent customer service!!!

  Jun 22, 2024 · Crystal Rodriguez

• My daughter was invited to a birthday party here but decided to stay with my other kid so I could check it out. I paid for myself, not knowing it was free admission for non-jumpers. That would have been helpful to know, but I searched the website thoroughly, and I couldn't find that info. The prices are reasonable, so I figured I could get in there and jump around, too. When I needed a breather, I stood on the side of the jumping wall to get out of people's way. Immediately, an attendant came and told me I couldn't stand on the padding, which really bothered me, because I had not been standing there more than 20 seconds and I really just needed a little breather not in anyone's way or hurting anyone.On another note, they have a small arcade that free. I didn't try the food, but put a pic of the menu and prices so you can check them out. I did notice a few things that have been pointed out in other reviews:1. The place is a little run down and dirty2. There are a lot of workers just standing there chatting3. The water fountain had a huge water puddle of water that was there for my entire 2 hour stay4. A few of the arcade machines were not functioningI guess you get what you pay for.

  Apr 21, 2024 · Senyi Garza

• My daughter (9 years old) absolutely loves it here. In fact, it's great fun and exercise for adults ( my brother and myself) as well. Subscribe to a monthly membership and it's the same price as one day.It's spacious and clean. There is a cafe for food, and tables to sit at. Plus lockers for your belongings. You can even book birthday parties for your little ones. A fantastic place to throw a kids birthday party.FYI....your first time will require a few minutes filling out forms, but after that just yearly signatures.

  Apr 14, 2025 · Edith Hancock

• The service was not good. It took an hour and 5 minutes to get our party pizzas for our guests, when we ordered them when our party started. The kids did have fun however the food and host needs to improve.

  Jun 15, 2025 · Nathan Morales

• Amazing place with Fun for all ages! Excellent party for my nephew's 6th birthday!!🎉

  May 24, 2025 · Leona

• My kids love sky zone and with the monthly cost being the same as the daily cost, we upgraded to the monthly at no extra cost. We went back to jump maybe 8 times this month just washing and reusing our socks. It's a great way to burn a bunch of energy from some rambunctious kids. We are grateful to have a sky zone in lc.

  Feb 11, 2025 · Tiffany Daumueller

• Had to wait to get greeted and taken to party room ,Party host was great but come to find out no ac in our private room had 3 broken fans that wasn’t affective and manager wants to complain about us gathering everything leaving a little late after paying a 400+ dollar tab not worth it do better sky zone invest in a portable ac unit smh

  Jun 18, 2025 · Joe Lozano

• This place was nice.It was fun for kids to run around. Definitely. Should be a line structure for your birthday party. You need.To be in this line, and if you are for an individual party and you need to be in design, it should be a structure just saying.

  Feb 16, 2025 · Elma Sob0

• Was here the past weekend and I can say the staff is absolutely amazing! Very nice and respectful the manager was a great help and made sure we had everything we needed for our party! I would definitely come back.

  Jun 16, 2025 · Kensheia Edwards

• They don’t mention when you purchase entry the obstacle course is closed for maintenance. That’s half the reason my child likes going to these type places.

  Jun 09, 2025 · Joel Fruth

• Update:: we waited 15 more mons after the time they stated the place would open. We saw 1 employee mopping the floors and several others were playing at the hoops. Two walked by the doors and never acknowledged those of is waiting. Terrible service.Very disappointed in the lack of communication with the public. After checking the website’s calendar for this location, we drive 30 mins to the location by opening at 12pm to find a note taped to the door that it was closed for a private event until 2:30pm. We left and came back at 2:40 to now see the sign has changed to reopen at 3pm. The inconsistent communication is very frustrating, especially in today’s technology. There is no excuse. Not sure if we will ever return. Do not recommend trusting this sites digital calendar nor employee communication.

  Jun 24, 2025 · Jennifer LeGuen

• We arrived no one greeted us. No one said anything we assumed we needed to fill out the waiver so we had towards the waiver filled it out came back. They said they couldn’t help us anymore because it was 70 one no one told us to stop filling out the waiver because we won’t be able to get in horrible service bad customer service, they need new employees!

  Mar 20, 2025 · Janette Yanez

• Jun 13, 2025 · Jay Walker

• Just had our Son's 2nd Birthday Party here and they were so amazing!! They were super accommodating and even said we weren't allowed to clean up the room 🤣❤️. Prices are very reasonable! 🙌 Thank you Serendipity!! 🥳

  Mar 29, 2025 · Nick

• Last yr they were supposed to open at 12. They didn't. Many times that happened. This year there is nothing about them at all. My grandson loves them. I feel he is about to be disappointed. I'm gonna give up on them.

  Jun 10, 2025 · Judith Crain

• Red Baron frozen pizza and some great value chicken nuggets.... Something tells me they aren't climbing through and cleaning these bounch houses on a daily basis.... I could be wrong, but I doubt it.

  Jan 31, 2024 · JoshuasZ28

• They don't even have a number and I'm not going to go out there just to find there closed so one star maybe put a number so people can call ......what kind of business is this ???

  Aug 11, 2024 · Cecelia Love

• Mar 11, 2025 · Nita Cruise

• We had the absolute best party time! We got the themed party package. All we had to do was show up and bring the cake. Truly a great experience. No stress at all for the parents. Our party coordinator was great as well, thanks Whitney!

  Mar 16, 2025 · Aaliyah Martinez

• Such a fun place for kids and adults. This was our first time and I can’t wait to bring my daughter back.The place is very spacious and has variety of attractions for the kids.There’s also a nice area for the parents to sit while the kids play. I am thinking of brining my laptop next time to catch up on emails since there’s WiFi too.

  Apr 09, 2025 · jocelyn vaca

• This is the most Amazing place to take your kids, 8 years old or younger, so much fun , really good food. A great opportunity for your children to make friends or just be themselves and have a blast. Very safe environment and kept very clean. The staff is amazing and very attentive. I seriously recommend to all parents out there in the DFW area.

  Jun 20, 2025 · Alex Rivera

• This was a very fun experience to take my 1 and 3 year olds. There is something for kids of all ages to enjoy, burn off some energy, and get creative in their play. If you have older kids that can fend for themselves, the lobby/atrium area has plenty of room to catch up on work, read a book, or visit with adult friends. I can’t wait to take my kids back! (Also, would love to see a location in South Fort Worth!!)

  Apr 25, 2025 · Rooke Jackson

• This place has so much to keep the kiddos busy! Building walls, a play place, tactile cars and blocks. My kid rarely ever just leaves me to play and he actually did here. Just make sure your kids don’t go up the slides. I saw some accidental collides and tears b/c of this. If you want to keep your kid busy or let them run wild for a good hour, this is a great place. The only reason I gave 4 ⭐️s is the price came up to abt $16 for just an hour but there are days when there’s 2hrs for the price of one, like today.

  Jul 19, 2024 · Cat Holmes

• Our kids have been here a few times now it’s they always have a great time. I usually only go when they are having specials so the price is a little more affordable. No complaints they always have fun.

  Apr 15, 2025 · Carole Peden

• Excellent place for celebrating kids birthday, huge food place and tables, close to the playground, parents can stay with friends during the time kids enjoying to play.

  Dec 20, 2022 · Simone Holbert

• Kids had a blast. Best sleep they have ever had after a visit there! Wish there was an area for toddlers away from other kids but I also understand who they service so not a biggie.

  Dec 03, 2021 · William Meiggs

• My older boys LOVE IT HERE!!! The staff members saved the day by helping with my little one who’s EXTREMELY BUSY!!! Thanks for having very attentive staff! They are ALL so helpful. I got stuck in the foam pit trying to get my son and one of the young men had to get me out!! I’m 285lbs and that young man had to be about 120lbs but he was STRONG and pulled me out lol!!! I didn’t catch his name but he was extremely helpful the entire time we were there!!!! A GREAT STAFF HERE!!!

  Jun 03, 2022 · Anika Greene

• Always a blast when visiting. Prices are reasonable, but can definitely add up the more kids you have,lol. All ages are guaranteed to have fun.

  Aug 03, 2020 · Kayla Marie

• We really loved this park! It has a great variety of swings, including three different types to suit all ages, and two separate play areas: one for smaller kids and one for the bigger kids. My children had a blast and didn’t want to leave!One thing to note: while the large play area is amazing for older kids, there are some high climbing spots right next to the slides that younger kids can access. My little ones were drawn to the big playground, and while they’re pretty cautious and I stayed close by, it could be risky for kids whose parents might be distracted. Just something to be aware of.Overall, it's a wonderful park with plenty to do. We’ll definitely be coming back!

  May 26, 2025 · Theresa N.

• Jan 09, 2024 · Ashdon Prophet

• Aug 14, 2022 · Sahadev Poudel

• Hateful employee on 8-23-21 at 1030am. My two daughters did not get any instructions on how to do the jump. He was too busy texting on his personal phone. And he jumped on me about the pricing. Very rude customer service

  Aug 23, 2021 · Patrick Salazar

• Nice

  May 07, 2022 · Anjel Zamora

• My baby LOVES IT!!! The staff is very helpful and the facilities are always clean.👌👌

  Aug 09, 2019 · Jenny Reyes M.

• Apr 29, 2022 · Arthur Arestov

• Oct 05, 2018 · Agustin Lut

• We love to bring the kids here, not a whole lot of people so it's not overly crowded. Prices are very reasonable, And we can enjoy a massage if we not jumping. Defy recommend😊

  May 20, 2023 · Claudia Luevano

• We had a birthday party for my 9-year-old daughter our experience was fabulous Great customer care The kids had a blast and the food was pretty good pizza it was pretty good.

  Mar 06, 2025 · GUZ

• Lots of things to do fun occupied kids spon no injuries and fun for whole family and all ages and everything was all clean nothing bad happened you can get sodas pizza and other types of food and if you bring your own cake even better 👍😊😊☺️😍

  Feb 17, 2025 · Aneles Robles

• First time here on a Sunday at 11 and it gets pretty packed with kids of all ages. Great way to workout lol. Kids were exhausted. There is a bull ride for a dollar and they also sell drinks here since they get pretty thirsty. Personell was awesome and friendly.

  Apr 29, 2018 · JuLi Ssa

• They are doing a remodel right now, but there was still enough to do to wear out my grandson. This is his favorite jumping place to go. We have gone to several others, but he will ask to come here if we give him a choice.

  Jan 29, 2020 · Erika Duke

• This is our favorite restaurant, while the food is great, love the ribs and appetizers are wonderful, it's the wonderful waitress we really love her. I have to say, she cares about people, and treats us like family. That is priceless.

  May 05, 2024 · Anita Kenkel

• Ace hardware, Always wonderful service and knowledgeable staff

  Apr 15, 2025 · Jeff Lintner

• Well stocked, safe and clean..

  Jun 15, 2025 · Lee A. Montoya

• We love going to the Zero Market and then taking our pick of a plethora of food options in the courtyard. The bar has all of our favorites and the atmosphere is quite enjoyable. We love to eat outside when the weather allows. A great place to me the ladies for lunch and a libation.

  Mar 24, 2023 · Mitzi Ann Roberts

• The shopping center has several awesome businesses . The UPS at this location has later pick-ups than most. The Ace Hardware is awesome. There is also a great dive bar that has delicious food, live music & trivia nights. There is also a King Soopers, Fantastic Sams, nail salon & a gift shop.

  Jun 23, 2023 · Sharon Lee

• Under maintenance when we arrived, yet there were lots of dirt jumps and lines to take! Looking forward to riding it!

  Oct 31, 2021 · Brian Baker

• Needs maintenance but if your looking for a quit time go here.

  Aug 31, 2024 · Anders Bradford

• This seems to have fallen into neglect, not rideable, tarpaulin on some parts. Needs a lot of work to be functional again

  Oct 23, 2023 · Brett Hedges

• Dirt jumps need some serious work done to them to be in riding condition

  Aug 26, 2023 · Thomas Frost

• If you love Pokemon GO, then you'll find many pokemons here

  Oct 13, 2019 · Devashish Katoriya

• Came up for my Son-in-love’s birthday and told him I wanted to see the slopes and we did. Even rode the gondolas 🚡 up and back down what a view. I’ve never skied “all that break a leg” got me! The scenery and the fresh air totally took my breath away!

  Apr 11, 2024 · Justmari Beard-Goss

• Great time for the whole family

  Jul 05, 2024 · William Pickett

• Sep 04, 2023 · Chao Li

• Paid full price for 2 teens & 2 adults & were not aware of closed attractions. Basically the Alpine Coaster was the only thing to do if you're not a small child. There was a rock wall & a trampoline attraction, but there was no ropes course entry or zip lining available. Definitely disappointed.Better off driving to Glenwood Caverns Adventure Park for half the price and 10x the fun if you're a teen! Their rides are EPIC!!!

  Jun 20, 2025 · Brandy White

• This is where half stars would be better - it's not a 3, nor a 4. The views are amazing and we loved the all day gondola pass. But the value is borderline at best. I'd probaby suggest invest in another activity if budget and time are factors You'll not get views like these in the valley, but the cost is so much, it's borderline being worth it. The coaster was fun, but for ~$40 and less than 2 minutes?!? Glad we did it / glad we could afford it.

  Jul 03, 2022 · Eric Gotham

• Mountain coaster staff and experience was great.However, our 5-year old nephew’s tube stopped halfway down the mini tube slide. No one from staff went to help him or instruct him on what to do next, but were quick to berate my husband when he went to go get him. They finally said “ok fine you can get him but make it quick.” Very unsafe and rude behavior in addition to the fact that the ride did not work.

  Aug 31, 2024 · Shyama Appareddy

• Way too expensive for 30 second activities. Staff was rude, charged us before letting us know - No open toe shoes!! Then we walked to the first “adventure” where the staff member berated my 8 year old for her choice of footwear. Add to that a broken gondola, shuttle ride over a mile long stretch, 30 minute wait for said shuttle. In total = save your money and don’t go!!

  Jul 12, 2024 · Jason Mitchell

• We weren't going to visit because of all the bad reviews, but stumbled across it on accident! Kids ride the gondola free with each paying adult. Wait till you get to the top to decide and pay for activities, you don't have to do that at the bottom. Our family of 4 did the tubing only, it was $25 per person. All the activities are costly, they do offer a pass. Go in the morning to avoid crowds.

  Jul 11, 2023 · Dawn Antis

• Great park, honestly hands down very strong, its all brand new as of this post on 3/9/24. It's incredible how quite the swings are, and the ground level spinning thing is super cool. 7year old Daughter states she loved all the parts of the new park.

  Mar 10, 2024 · Daine Dvorak

• Great park, lots to do and very clean. Caution little ones about trampoline, be careful. They are small and the edge can be an ankle breaker. The park itself and surrounding area is fantastic. Bathrooms are A+.

  Jul 01, 2024 · Matt Hendrickson

• Love the little in ground trampolines and the unique air ballon climbing structure at this park. Everything is clean. Our son had his birthday party at the park shelter.

  Oct 16, 2024 · ling ful

• Really unique playground, very cool structure, including a massive hot air, balloon with climbing structures inside, inground trampolines, and lots of climbing rope structures. Probably most appropriate for 3+.

  Feb 08, 2025 · Katie McAnany

• Great park. It is well maintained, and the bathrooms were extremely clean. My teen was a little bored. However, there is a huge open grass area that would be great for teens who are sporty. The younger kids under 13 had a great time on all of the equipment. There is sitting area in front of the building by the parking lot, there are also 2 covered areas with picnic tables, one next to the playground and one a little further down the walking path that circles the park. The bathrooms were also very close to the playground, which is a huge plus for those with littles. The playground also has the solid rubber flooring which makes it easy for a stroller.

  May 28, 2024 · Kristina Sitler

• Nice place to jump. We’re from out of town and are used to Airborne but I don’t think Vegas has one so this is a good mid level alternative. The staff were friendly and courteous and there’s tons of space. The only reason I didn’t give it 5 stars is because it’s slightly dingy and could use some TLC as far as cleaning the trampoline areas. The bathrooms and other areas seem clean enough. There’s small areas for parties and a private room in the back and a larger private party room upstairs. Overall, it’s a good place to take your kids to jump.

  Jul 12, 2022 · O I

• Okay went there on a rainy Sunday early afternoon and I was help by Alex. 1st off excellent customer service at the front counter. The kiddos got thirsty so I went to the back concession stand to get some drinks and guess who helped me again it was good old Alex. They're doing some remodeling but the place is looking great but what made it Greater was Alex five stars all the way.

  Jan 21, 2024 · Courtney L. White

• Nice place! But the seat are not comfortable at all, they need to be upgrade and add more. The cafeteria have overpriced everything.

  Dec 12, 2021 · Dolissa Rivera

• Children will love coming here to exercise, play, run jump and and spend their day with friends and family. Wants to celebrate your birthday, you are in the right place.

  Dec 11, 2023 · Gera Martinez

• i love to take my kiddos here! My oldest is autistic and he really enjoys it here. i love to take them mostly around 8:30pm on a weekday because there isnt so many people its what works best for us!

  Nov 12, 2022 · Johaly Becerril

• Came free because the Pogo Pass, and even that feel it robbed 😒. Too small, kids get bored fast. We bought the cards for the machines and it's a robbery, the machine for stuffed animals are rugged, 0 chance to win, when other playgrounds let the kids win no matter how many tries (Kids Empire), tooo expensive, then a machine suck all the momey from the card. But 0 as experienceWoman at reception needs a raise! No desire to work or drogged. Stuff very rude

  Jun 09, 2025 · Jasiel

• Had a great time with the kids. The kids had their first virtual ride experience and they loved it. Wasn't able to bring outside food in, but they had packaged snacks that were kosher, and soda as well as Icee. Overall great experience and the staff was polite and nice. It's a family owned and operated business and they run it well.

  Dec 29, 2021 · Tziporah Simani

• Friendly staff, and great service. They were on top of everything including food and drinks drinks. The food was good. They followed the covid-19 rules. All the kids had a blast. Wore out the grandbaby completely. I'm not sure you could ask for much more than that. We told them thank you for the hospitality but I wanted to tell them thank you again.😀

  Sep 20, 2020 · Terry Greene

• Amazing! Safe clean, amazing staff! Wi-Fi! Perfect place to work and have your kids play! My kids love coming here. There’s so many things for them to do. The food is good:) ices for the kids !

  Jul 22, 2024 · Lynsey Racioppi

• Love this place. I bring my 3 year old son here all the time and love it. Some of the one star reviews are hilarious. Place like this has strict rules. Either follow the rules or don’t come. Pretty simple.Also The food here is AMAZING and they have adult beverages too which is nice.Overall amazing establishment.10/10 has to be one of the best indoor kids playgrounds in vegas.

  Mar 04, 2024 · Vigen Khach

• Fun park! It has an in ground trampoline, swings (circular rope kind and rope hammocks), a lot of things to climb, and some slides. I love that it actually has some of the benches in the shade for the parents. My 2.5 year old loves this one!

  Apr 09, 2025 · kari burch

• Has a small in-ground trampoline, play equipment, tire swings, and a grass area. Nice park!

  Aug 25, 2024 · Joe Tate Sr (mrjoetate)

• Great grass field space, grass volleyball courts with lights, covered picnic pavilions and shaded play structures. There is a big kid side with creative rope play structures, hammock and slides as well as a small trampoline and tire swing. There is also a younger child play area that is well done too.

  Feb 29, 2024 · Lauren Koemans

• Great park with unique offerings that I haven't seen at other locations like their swings, trampoline, and rope webs. A fun place for toddlers up to teens!

  Oct 06, 2024 · Aaron Kerrigan

• Nice newer park clean bathrooms nice play sets have volleyball courts.

  Jun 19, 2024 · Jane

• Awesome! The giant spiderweb is very hard to climb and even harder going down. I recommend entering from the other end unless experienced. The bridge going across the expressway is breathtaking! This is where the fastest slide in the park is at.

  Oct 18, 2018 · Laroy Leaders

• So much fun! This park is the best!

  Sep 26, 2019 · Valerie Ritchie

• I like how the skywalk connects different sections of the park.

  Apr 28, 2023 · Eric Olson

• Kids had sooo much fun!

  May 14, 2019 · Dr. Barbara Scruggs

• Aug 14, 2023 · Dominik Duchardt

• Loved this place! We drove 8 hours to get there as the owner, Tanner, is my son's favorite youtuber. There are trampolines, foam pit and even guitar hero. We probably could have stayed a couple more hours. And, my son got to meet Tanner!

  Aug 10, 2023 · Briana Taylor

• My son’s favorite YouTuber is Tanner. He has gone a few times now and hasn’t got to meet him yet but hopefully we catch him another time. His mom is so sweet and told me how to follow him so I know when he is there in the future.Maggie and Morgan are so nice and my son and I had a blast!

  Aug 19, 2023 · Erika

• We had my sons 8th birthday party here. Tanner, the owner himself, sent my son a personalized happy birthday video since he could not make it in person. My son had the best time. His friends were having a blast also. We had the entire gym to ourselves for his party. Having the whole gym helps with noise levels and overstimlution. I really enjoyed Morgan. She was excellent at redirecting the kids when needed in a calm and kind tone. I was not aware beforehand that they no longer give jumper socks. This was our first time here. I also wish I had been told by Maggie which equipment certain age groups were and were not allowed on beforehand. We still made it work, though, with the younger kids. We can't wait to visit again.

  Dec 18, 2023 · Jeanie Williams

• Birthday party was exactly as agreed to. Cozy quiet private setting!

  Feb 03, 2024 · Steve Stoffregen

• This place was actually super fun, tbh. First time ever going, and my husband and I took his little brother with us. It's not a very big place, but it's worth the drive from Wichita. The jump into the pit was a little scary (for me), but I still had fun all the same. A little pricey, $18/H per person, but I would do it again for sure! Every other month or so?! 💯.

  Aug 15, 2023 · Beckah Gracie (Monster)

• This is a very good place to go for birthdays but it does get busy I recommend going on the weekend.

  Jun 12, 2025 · Ollie

• Noisy and crowded

  May 04, 2025 · sudheer reddy

• May not look like much but what it stands for is what I love about it. A small plot set aside for plants animals and education. Its also in close proximity to an elementary school I assume to encourage the children to explore it.

  Jan 07, 2016 · Jourdain jones

• Was very disappointed, was not at all sunny when I visited.

  Jan 16, 2021 · o o

• Small park, cool sun dial.

  Apr 08, 2019 · Ben Crawley

• Beautiful neighborhood spot.

  Nov 15, 2018 · Kiki Cooley Lund

• Jan 01, 2017 · Christine Savolainen

• It is a very fun playground! My kids loved the play structures! You have to walk a bit to get to the park. It is “Hidden”. There are swing sets as well!

  May 29, 2025 · Courtney Carr

• This playground is a Hidden gem in Bellevue. It's not too crowded thus making it a perfect play place for kids and Tots. It's usually not too sunny during the evenings as it’s surrounded by tall trees. I didn't take pictures of the playground as the children were playing.

  Aug 22, 2023 · Fluffy Foody

• Nice huge park. :) not so many ppl but it is so clean and well-maintained

  Aug 03, 2024 · Early S

• Stopped by for my little 2yr old to play, but it looks like the Playground will be replaced with a new one. There are no climbing equipment available.

  Nov 08, 2024 · Tiffany Sakumoto

• There's a good playground with restrooms open from spring to fall. Three baseball practice fields with plenty of grass space for other sports, a tennis and basketball fields. Paved footpath that circles around the park is great for running or slow biking. There is a large parking lot accessible from 112th ave (there is a smaller one near the playground but that one is marked as for residents only).

  Jun 17, 2021 · Roman Margold

• Feb 26, 2023 · Eyyüp Kısak

• Hands (or maybe feet?!) down the best fitness class I've ever taken. Great music, high energy, I leave the Tramp wanting more, in a great mood and ready to spread the positive energy out into the world. Don't be afraid to try it, you won't pee yourself AND it's very easy on the joints!!!! LOVE THIS CLASS!!!!

  Mar 14, 2025 · Mackenzie Melton

• Tramp Stamp fit is a wonderful way to get a great cardio workout and do some muscle strengthening/sculpting all within an efficient 45 minute class. The instructors are knowledgeable, challenging, encouraging, and FUN! The music is great and the workout flies by. If you feel intimidated by the trampoline — don’t be! Class participants are working hard and don’t tend to notice anyone else, and it’s easy to pick up the technique within your first class. Also, the community of trampers is great and encouraging. I highly recommend for anyone looking to stay fit, cross train, or just plain enjoy 45 minutes with a fun group. Try it! You’ll be glad you did.

  Mar 14, 2025 · Elizabeth Buchner

• If the name doesn’t intrigue you to come try a class, then let me tell you what an amazing workout you get! You are guaranteed a high energy, fun sweat session, while strengthening your entire body. The room is dim and the music 🔥I came for the bounce but got much more thanks to the wonderful community Alison has created.

  Apr 04, 2025 · Jennifer Marrott

• Tramp Stamp is the place to be! This class combines the best elements of HIIT, strength training, and barre, with the best twist - You get to jump on a trampoline while moving to the beat of a curated playlist that never disappoints! It’s such a fun way to work up a sweat and feel like you’re having a blast while doing it. The trampoline gives a great challenging workout with being too harsh on your body.The instructors are fantastic—always encouraging you to push yourself while ensuring no one is taking it too seriously (one of their mottos)! And let’s not forget about the owner, Allison, who’s absolutely amazing! She’s created such a welcoming and positive atmosphere, and it’s clear she genuinely cares about the community she’s built. She also sends out the most entertaining newsletters ;).Tramp Stamp will leave you feeling strong, energized, and ready to take on anything. Highly recommend giving it a try, seriously makes working out fun!

  Mar 14, 2025 · Ashley Bischoff

• I love this place!!! I am doing it once a week and getting stronger 💪🏻 excited to start doing the full time membership soon. All the teachers and the owner, Alison, are great people. I love that each session is a little different. And you burn sooo many calories !

  Mar 19, 2025 · Emily Pray

• Great ride for kids and their parents to ride together

  Apr 24, 2024 · Heather Phillips

• great kid ride, lots of jumping fun

  Aug 23, 2019 · David Phillips

• Jan 02, 2019 · Debbie Mcclellan

• Diddy

  May 13, 2025 · Julian jariah Bedal

• Great store to buy cool stuff, cool things. Good prices and support.

  Nov 23, 2021 · jos ken

• good

  Nov 18, 2022 · Paul Brummel

• Jun 23, 2023 · Minh Quyết Vũ

• Great place for the kids and adults too! Great experience and great customer service from one of the employees there named Sebastian! All employees there have been good to us when we've gone, but Sebastian went above and beyond when we took our daughter who loves to go jump there every time we visit the Tucson Mall.

  Aug 28, 2023 · G T

• Great fun for kids period they had a blast

  Feb 17, 2025 · Ken Witthoeft

• Went to elevate for my son's birthday. Decided to go on a Friday night and be my own host. They allow you to set up your own table and still bring cake. Pizzas and drinks were half price on Friday nights and their jump promotion was 20 bucks per kid plus socks. So I feel like I saved a little bit of money by doing it myself instead of buying a package. This is a great way to do it if you're on a budget I only allowed my son to invite five friends. They all had a blast.

  Mar 26, 2022 · Misty

• It's a strip mall...what can you say. 3 stars because it has a lot of easy to access parking. If it had a public restroom I might give it 4 stars. Not sure what makes a 5 star strip mall.

  Mar 09, 2023 · eric h

• I went there because I heard the rumor but Safeway shutting that location down the rumor proved to be true everything in the store was 50% off. I think I probably ended up with about a hundred and fifty dollars for about 35. When I was talking to people who were there they all said that the store wasn't a good store in first place so I cannot say that it reflects upon Thornydale Plaza for there are other businesses there but I did not look into. It is a nice neighborhood nearly new homes and out a bit Central Tucson area.

  Jan 13, 2019 · Brandi Walters

• We love going to this plaza because of the quality frys that is there. We also like going to the Carl’s Jr. right there in the corner. It’s easily located on the corner making it a quick stop. Loved in Tucson almost 15 years and this is the grocery we always go to.

  Sep 05, 2018 · veeb3an18

• Has a good selection of small restaurants. Subway, Mcdonalds, Fitos Mexican Restaurant, a Coffee place. Main attraction here is Elevate a trampoline park a pretty fun place to take kids.

  Dec 05, 2021 · Josh Butcher

• Great playground! Covered with a roof but open on all sides since there are no trees to provide shade. There is a unisex bathroom and water foundations. A paved walking path encircles the play equipment so parents can get their steps in while the kids play. The path is close to the equipment so the parents are close to the children for safety. The ground is covered in a very soft rubbery and smooth material which feels slightly like walking on a trampoline. My children love coming here to play.

  Jun 23, 2024 · Rachel Brown

• My kids love this park. I really appreciate that it's covered so my kids and I can play and enjoy the park without the sun beating down on us.

  Jun 21, 2025 · Stephanie Hardwick

• Love going there. Feel safe and my grandbaby loves it her favorite park always ask to go there..she calls it the red park..

  Sep 06, 2021 · Glenda Thompson

• Cute little playground, only one I've seen so far that's covered. Thank you cheatham county fire department!

  Oct 05, 2021 · Steven Mello

• Great place for family and the kids even when it's raining it has a roof over the playground so you don't get wet if it's raining

  Dec 09, 2021 · Scott Robertson

• Phone number is wrong. Don't call, you are disturbing a non-related person.

  Apr 03, 2025 · Kleanthis Avramidis

• Great gym that is tucked behind the fun center. This spot is old school but with solid equipment and some nice specialty machines. A little bit of pig iron also. CT Fletcher would approve!

  Feb 27, 2024 · Nathaniel Pooser

• The staff is awesome. The patrons are cool. The equipment works but is dated. The place is not cleaned on a regular basis if at all so if you have sensitive allergies to things like dust...😬. Sometimes there is paper towels in the bathrooms. I'm there because my trainer is there but this wouldn't be my first pick for a gym.

  Jan 30, 2022 · Josie Kelley

• Very off-putting experience here. Dion Kirksey, a trainer at this gym scammed me and was very hostile. I wanted to attend this gym and really start working towards a goal, but unfortunately one trainer put a terrible taste in my mouth. Having a good image is everything and this experience is not a good impression of the vision FDL compound has.

  Jun 12, 2023 · Honey B

• This place is cool and it's definitely a weight-lifters gym. The facilities could definitely use some updating/remodeling but if you can see past that you will notice the gem here.

  Dec 01, 2023 · Erica Reid

• We had an awesome experience working with Prime Spaces Assembly Services. The person who came to assemble our furniture, NT, was incredibly kind and respectful of our space. He showed up EARLY, and called to let us know ahead of time. After assembling our new piece, he cleaned up all of the debris from the shipping box too. Overall, a super pleasant experience -- We are so pleased with our new piece of furniture, and even MORE pleased with the quality from this assembly service!

  Sep 10, 2020 · Lindsay Reeth

• Second time using these handyman services and I highly recommend them. NT showed up on time and well prepared to assemble our furniture. They do a great job at putting everything together and create very little mess in the home. I plan to continue to use their services in the future. Big thanks to NT for helping us out.

  Jan 25, 2024 · Shaun Belton

• I had a excellent first experience with Prime Spaces. The owner, NT, showed up to my new dog grooming/daycare space at Marina Bay and assembled 4 kennels to hold our grooming dogs while they await pick up. He showed up on-time, was extremely professional, adjusted his approach when other contractors showed up to do some work in the middle of his assembly, and most importantly he assembled the kennels quickly and correctly.. Attached is a picture of one of our grooming dogs in one of the kennels after our opening!

  Nov 07, 2020 · Charles Maneikis

• So glad I booked with Prime Spaces. NT communicated with me every step of the way from the my initial inquiry email. The day of my installation the tech that was supposed to come had an emergent and NT stepped in right away to let me know and fill in. He worked really fast and very efficiently! The furniture came out great and I’m very satisfied! I will definitely used them in the future and will recommend them to all of my friends and family.

  Oct 01, 2020 · Kate Dormeus

• If I could give this business 10 stars instead of 5, I would. I hired Prime Spaces to assemble to complicated pieces of home gym equipment for me. It was easy to schedule online, and I was able to provide the URL of the equipment I had purchased in order to receive an accurate quote. The pricing was very reasonable. I received follow-up emails, and on the morning of my scheduled appointment, NT called to say he was actually running early and could get a head start if I wanted. What a refreshing change. NT was extremely courteous, professional, organized, and pleasant to chat with. He wore his mask from the time he left his car to the time he finished. He completed in three hours a job that would have taken me three weeks to finish. He completed the assembly perfectly. I will absolutely use NT and Prime Spaces Assembly again and will gladly recommend them to my friends. I couldn’t be more pleased.

  Sep 23, 2020 · Chris Cameron

• The parking lot needs work.The reason for my visit was for Essence Beauty store. Brown women own it and it was awesome to tell them what I was looking for and pointed me right to it no confusion.

  Feb 28, 2025 · Cierra Wattley

• Some good places here. You must try the Turkish Cafe! It is superb.

  Apr 25, 2025 · shawn buegel

• It's pretty big and very organized. Has a lot of stock so very picky with what they'll take.

  Mar 15, 2025 · Ta'yana Hemphill

• Low ball you to the point of.."might aswell give it to the homeless and call it a good deed". Offered me $2 for a top brand hat which I know they're gonna sell for $25+.

  Nov 21, 2024 · Jennifer Cooper

• I love Play-Doh they have a good variety but not enough help

  Feb 08, 2025 · Ray

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