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DICK'S Sporting Goods

401 S Mt Juliet Rd #605, Mt. Juliet, TN 37122, USA

3.0
I will never patronize a Dick’s Sporting Goods again, especially not this location. I bought a camelback backpack that was Dick‘s brand, and on my first use after driving three hours to do a 15 mile hike, found that the backpack was defective and had leaked all 3 liters of water. My lunch was ruined and I had no water for my trip. The closest Dick’s Sporting Goods location is an hour away from where I live, I came to Dick specifically to purchase this backpack when I bought it. Alex, the manager very rudely told me that there’s nothing he can do, he wouldn’t be willing to swap it out because it had been longer than 60 days. Even though the bag was defective. When I asked, doesn’t Dick‘s stand by the items they sell, he said we didn’t make that backpack, I didn’t make that backpack, so no it doesn’t matter. It’s not my problem. General manager is Alex, and in his own words, it doesn’t matter to him or them. - Erin Miller
DICK'S Sporting Goods Overview Intro Photos Location Reviews

DICK'S Sporting Goods Introduce

Hello, Tennessee athletes and outdoor enthusiasts! When it comes to gearing up for your favorite sports, hitting the gym, or embarking on an outdoor adventure, having access to a reliable and comprehensive sporting goods store is essential. For locals in Mt. Juliet and the surrounding areas, DICK'S Sporting Goods at 401 S Mt Juliet Rd in Providence Marketplace stands as a premier destination. This isn't just a store; it's a dedicated resource for athletes, families, and anyone passionate about an active lifestyle, offering an extensive selection of equipment, apparel, and footwear from the brands you trust.

DICK'S Sporting Goods has established itself as a leader in the retail sporting goods industry by providing a vast array of products that cater to almost every sport and outdoor pursuit. From essential equipment for team sports like baseball, basketball, and soccer, to specialized gear for individual activities such as running, golf, and fishing, you'll find what you need to pursue your passions. They also feature a wide selection of fitness equipment for home workouts, comfortable and stylish athletic apparel, and durable outdoor gear for camping, hiking, and water sports. The store aims to support both serious competitors and casual participants, ensuring that everyone in the family can find something to enhance their active pursuits.

While the store strives for excellent service, customer experiences can sometimes vary. One reviewer noted, "Great store, wonder staff however... Can you fix the toilet paper dispenser in the bathroom? I don't think it could be any closer to the ground than it already is. I'm 5' 11" and an average sized male with zero mobility issues and even I was having issues with bending over to reach this." This minor, yet practical, feedback indicates that while the staff often receives praise, there can be small operational details that impact the overall customer experience.

Location and Accessibility

DICK'S Sporting Goods is conveniently located at 401 S Mt Juliet Rd #605, Mt. Juliet, TN 37122, USA. This address places it firmly within Providence Marketplace, a significant and popular retail hub in Mt. Juliet, Tennessee. Mt. Juliet is a rapidly growing city in Wilson County, east of Nashville, making this location easily accessible for residents from Mt. Juliet, Lebanon, Hermitage, Old Hickory, and even parts of Nashville. Its position within a major shopping center ensures excellent visibility and straightforward access from surrounding roadways.

For Tennessee locals, the accessibility of this DICK'S Sporting Goods store is a key advantage. Being part of Providence Marketplace means there is ample parking available, contributing to a stress-free shopping experience. The store maintains consistent and extensive operating hours, typically from 9:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 7:00 PM on Sundays. These hours provide flexibility for shoppers to visit at their convenience, whether it's during a lunch break, after work, or as part of a weekend shopping trip. The central location within a bustling retail complex means that a visit to DICK'S can easily be combined with other errands, making it a highly practical destination for local families and individuals.

Services Offered
  • Extensive Product Selection: Offers a vast inventory of equipment for nearly every sport including baseball, basketball, football, golf, running, soccer, hockey, fishing, and more.
  • Athletic Apparel & Footwear: Wide range of athletic shoes, running shoes, hiking boots, and sportswear for men, women, and children from top brands.
  • Outdoor & Recreation Gear: Selection of camping equipment, bikes, kayaks, and outdoor apparel, including popular brands like The North Face and Patagonia.
  • Exercise & Wellness Equipment: Variety of home gym equipment, weights, yoga gear, and other fitness accessories.
  • Fan Shop: Officially licensed merchandise, jerseys, and accessories for professional and collegiate sports teams, allowing locals to support their favorite teams.
  • In-Store Services (may vary by location): Common services can include baseball & softball glove steaming to break in new gloves, golf club adjustments, and racket stringing. It is always recommended to call ahead to confirm specific service availability.
  • Online Order Pickup: Convenient options for in-store and curbside pickup for purchases made online.
  • Returns & Exchanges: Accepts returns and exchanges for most items, with a standard 90-day return policy for many products, provided they are in clean and resalable condition (specific policies apply to electronics, outdoor equipment, and firearms).
Features / Highlights
  • Comprehensive Inventory: Known for its vast and diverse range of products across numerous sports and outdoor categories, often allowing customers to find everything they need in one place.
  • Top Brands Available: Stocks a wide selection of products from leading athletic and outdoor brands, ensuring quality and variety for customers.
  • Strategic Location: Situated in Providence Marketplace, a major retail center in Mt. Juliet, providing easy access and ample parking.
  • Dedicated Departments: The store is typically organized into distinct departments (e.g., footwear, team sports, golf, outdoor) making it easy to navigate and find specific items.
  • Promotions and Sales: Regularly features sales and discounts, advertised through weekly ads, offering opportunities for significant savings.
Contact Information

Address: 401 S Mt Juliet Rd #605, Mt. Juliet, TN 37122, USA

Phone: (615) 773-6160

Mobile Phone: +1 615-773-6160

Website: Visit the DICK'S Sporting Goods official website (dickssportinggoods.com) to explore products, check store hours, view current promotions, and utilize online services like order tracking and return initiation.

Conclusion: Why DICK'S Sporting Goods is Suitable for Locals

For residents across Tennessee, particularly those in the Mt. Juliet area, DICK'S Sporting Goods at Providence Marketplace serves as a crucial retail destination for all things sports and outdoor related. Its suitability for locals primarily stems from its vast product selection, which aims to cater to every athletic need, from equipping youth sports teams to outfitting adult enthusiasts for their fitness and outdoor pursuits. The general "Great store" sentiment, often coupled with praise for "wonder staff," indicates that many locals find the in-store experience positive and helpful. The convenience of its location within a major shopping center, offering ample parking and flexible hours, further enhances its appeal for busy families.

However, local users should be aware of potential challenges regarding customer service, particularly concerning return policies for defective items. One severe review highlighted a manager, Alex, who "very rudely told me that there’s nothing he can do" regarding a defective Dick's brand backpack that leaked on its first use, ruining a hike. The manager's alleged stance of "it doesn’t matter to him or them" despite the product being defective and purchased specifically for a long trip, raises serious concerns about product support and customer satisfaction beyond the initial 60-day return window, even for store-branded merchandise. While DICK'S Sporting Goods' official return policy states they "will accept damaged item returns either online or in-store within the 90-day return policy" and for items with manufacturer warranties, this specific experience points to a discrepancy in application that could significantly impact a local customer's trust and willingness to return.

Despite this particular negative experience, the Mt. Juliet DICK'S Sporting Goods store generally provides an indispensable service to the community. Its comprehensive offerings for various sports, fitness, and outdoor activities, along with its readily accessible location, make it a valuable resource for maintaining an active lifestyle in Tennessee. Locals are encouraged to leverage the store for their extensive product needs but should be mindful of the stated return policies and confirm specific details for any high-value or critical gear, especially for store-branded items, to ensure a smooth and satisfying experience.

DICK'S Sporting Goods Photos

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DICK'S Sporting Goods Location

DICK'S Sporting Goods

401 S Mt Juliet Rd #605, Mt. Juliet, TN 37122, USA

DICK'S Sporting GoodsDICK'S Sporting Goods

401 S Mt Juliet Rd #605

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