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DICK'S Sporting Goods

Berkeley Mall Ring Road, Goldsboro, NC 27534, USA

4.0
Felt very much racist when I walked out all of them was looking at me. Didn’t say have a nice day and I waited for 30 minutes for someone to come assist me and no one showed up. My Second attempt coming back cause my son need shoes and try to sell me these this is just so frustrating - jasmine bogan
DICK'S Sporting Goods Overview Intro Photos Location Reviews

DICK'S Sporting Goods Introduce

For athletes, outdoor enthusiasts, and active families across North Carolina, particularly in the Goldsboro area, DICK'S Sporting Goods stands as a comprehensive destination for all their sporting needs. As a leading omni-channel sporting goods retailer, this store offers an extensive assortment of authentic, high-quality sports equipment, apparel, footwear, and accessories. It's designed to be a one-stop shop where every season starts, whether you're gearing up for a new training routine, a round of golf, or simply looking for the right pair of running shoes. DICK'S Sporting Goods aims to inspire, support, and personally equip all athletes to achieve their dreams, making it a vital resource for the active community in Goldsboro and beyond.

The core of the DICK'S Sporting Goods experience is its vast product selection. From "golf equipment" and "running shoes" to "camping gear, bikes, outdoor games and quality kayaks," the store strives to cater to a wide range of athletic and recreational pursuits. This extensive inventory means that North Carolina locals can often find exactly what they need, from top brands like The North Face® and Patagonia® for outerwear, to specialized gear for team sports like baseball, softball, and basketball. The presence of a "Fan Shop" further enhances its appeal, allowing residents to cheer on their favorite teams with replica jerseys and officially licensed merchandise.

However, like any large retail establishment, customer experiences can sometimes vary. While many customers report "outstanding service," with staff going above and beyond, such as assisting with "sports bras" sizing, occasional feedback points to areas where service could be more consistent. One review mentioned feeling "very much racist" and waiting for assistance without success. DICK'S Sporting Goods, as a company, has publicly affirmed its commitment to "Inclusion" and to "Mitigate Racial Bias in Retail," having signed charters and implemented initiatives such as anti-racism and anti-discrimination bias training for over 100,000 hours. They have also set goals to increase diversity in their workforce, aiming for 50% Black, Indigenous, and people of color (BIPOC) and/or women for entry-level hires in technology by 2025, and a 30% increase in BIPOC representation in leadership roles by 2025 (since 2020). These efforts reflect a corporate dedication to fostering an equitable environment for both customers and employees, striving to ensure every North Carolina shopper feels welcomed and well-served. The positive experiences, like the one describing an "entire experience was fantastic," highlight the dedicated teammates who consistently deliver exceptional service.

When searching for "sporting goods stores in Goldsboro NC" or "athletic wear in North Carolina," DICK'S Sporting Goods at Berkeley Mall Ring Road is a prominent option, offering a comprehensive selection and a commitment to customer satisfaction.

Location and Accessibility for North Carolina Residents

DICK'S Sporting Goods in Goldsboro is strategically located at Berkeley Mall Ring Road, Goldsboro, NC 27534, USA. This prime location within Berkeley Mall offers exceptional accessibility for residents of Goldsboro and the surrounding communities in Wayne County, North Carolina, as well as for those traveling from further afield in Eastern North Carolina.

Being situated on Berkeley Mall Ring Road means the store is easily found within a major retail hub. The mall environment provides ample parking, which is a significant convenience for shoppers, particularly when purchasing larger sporting equipment or during busy shopping periods. This ease of parking contributes to a stress-free shopping experience for North Carolina families and individuals.

For residents of nearby towns like Kinston, Wilson, or Smithfield, Goldsboro's location along major routes makes DICK'S Sporting Goods a practical destination for a day trip focused on sports and outdoor gear. The well-maintained road networks ensure a relatively smooth commute. While public transportation options might be limited in this suburban setting, the store's accessibility by personal vehicle caters to the vast majority of shoppers in the region.

Furthermore, its presence within a mall allows for a broader shopping experience, where customers can combine their sporting goods purchases with other retail needs or dining options. This integrated shopping environment enhances the overall convenience for North Carolina locals, making DICK'S Sporting Goods a central and easily reachable resource for all their athletic and outdoor pursuits.

Services Offered

DICK'S Sporting Goods in Goldsboro, NC, provides a range of services designed to enhance the shopping experience and ensure customers in North Carolina are well-equipped for their athletic and outdoor endeavors.

  • Extensive Product Assortment: Offers a vast selection of equipment, apparel, and footwear across numerous sports categories including "Team Sports" (Baseball & Softball, Basketball, Football), "Golf," "Running," "Fitness," and "Outdoor" activities (camping gear, bikes, kayaks). They also feature specialized sections for "Women," "Men," and "Kids."
  • Pro Shop Services: The store often provides various "in-store services by DICK'S certified PROS." These can include:
    • Baseball & Softball Glove Steaming: Get new gloves "game ready in minutes."
    • Golf Equipment Services: Potentially including club fittings or adjustments.
    • Bike Services: Basic assembly and tune-ups for bikes purchased in-store.
    • Fishing Services: Reel stringing or advice.
  • Footwear Expertise: Staff are available to assist with "shoe sizing" and selecting the right footwear for specific activities, as highlighted by a customer receiving "outstanding service" for sports bras sizing assistance.
  • Free In-store & Curbside Returns: Offers convenient options for returning purchases, either inside the store or via curbside pickup, streamlining the customer experience.
  • Same Day Delivery: For online orders, the store may offer "Same Day Delivery" service, allowing customers to get their gear quickly on their schedule.
  • ScoreCard Benefits: Participation in the ScoreCard loyalty program, which offers rewards, exclusive discounts, and benefits for frequent shoppers.
  • Gift Cards: Available for purchase, providing a convenient gifting option for sports enthusiasts.
  • Fan Shop: A dedicated section for officially licensed merchandise, including replica jerseys, from various professional and collegiate teams, allowing North Carolina fans to show their support.
  • Product Giveaways & Promotions: The store often hosts promotional events, sometimes including "Promotional Product Giveaways" or special discounts on select items.
  • Expert Advice: Teammates are available to provide advice on product selection and usage, helping customers make informed purchasing decisions for their specific needs.
Features / Highlights

DICK'S Sporting Goods in Goldsboro, NC, is distinguished by several key features and highlights that enhance the shopping experience for North Carolina locals, making it a comprehensive and appealing destination for sports and outdoor enthusiasts.

  • Broad Product Category Coverage: The store provides an "extensive assortment" spanning almost every major sport and outdoor activity. This includes specialized departments for "Golf," "Baseball & Softball," "Basketball," "Running," "Exercise and Wellness," "Camping," "Biking," and more, ensuring a diverse range of products under one roof.
  • Top Brands and Quality Gear: Customers can expect to find products from leading national and international brands, ensuring "authentic, high-quality sports equipment, apparel, and footwear." This includes popular brands for outerwear like "The North Face® and Patagonia®," and athletic footwear from companies like Brooks and adidas.
  • Dedicated "Fan Shop": A notable highlight for sports fans, offering "officially licensed merchandise" and "replica jerseys" for various teams, allowing North Carolinians to represent their favorite sports franchises.
  • Expert Assistance and In-Store Services: The availability of "DICK'S certified PROS" for various services like "glove steaming" for baseball and softball, and potentially golf and bike services, is a significant feature. This specialized expertise helps customers get their gear ready and provides valuable advice.
  • Customer Service Excellence (Highlighted by positive experiences): While service can vary, instances of "outstanding service from Samantha (Sam)" and an "entire experience was fantastic" demonstrate the presence of dedicated staff who go the extra mile to assist customers, particularly with complex needs like "sizing for someone not with me."
  • Seasonal and Promotional Offerings: The store regularly updates its inventory to reflect current seasons and trends, offering timely sales and promotions on popular items, such as "Up to 40% Off Select Shoes" or deals on "Select Outdoor Gear & Games."
  • Integrated Shopping Experience: Being located within Berkeley Mall provides the convenience of ample parking and the ability to combine a sporting goods trip with other shopping or dining, making it a practical choice for a complete outing.
  • Commitment to Diversity and Inclusion: DICK'S Sporting Goods has publicly committed to fostering an inclusive environment and addressing biases. Their initiatives include "anti-racism and discrimination bias training" for over 100,000 hours and setting goals to increase BIPOC representation in their workforce, aiming for a more welcoming experience for all customers and employees.
Contact Information

For North Carolina residents looking to connect with DICK'S Sporting Goods in Goldsboro, here is the essential contact information:

Address: Berkeley Mall Ring Road, Goldsboro, NC 27534, USA

Phone: (919) 221-6331

Mobile Phone: +1 919-221-6331

When planning your visit or if you have specific inquiries, it is always recommended to use these contact details. You can call to confirm "Store Hours" (typically Monday-Saturday 9:00 AM - 9:00 PM, and Sunday 10:00 AM - 7:00 PM, but always good to confirm for holidays or special events). You can also inquire about the availability of specific products, check on the status of an order, or ask about the specific "in-store services" offered at the Goldsboro location, such as "glove steaming" or "golf equipment services." If you have feedback regarding your shopping experience, utilizing these direct phone numbers can also connect you with customer service representatives who can address your concerns. Engaging directly with the store's team ensures you have the most accurate and up-to-date information for a seamless shopping trip for all your sporting goods needs in Goldsboro.

Conclusion: Why DICK'S Sporting Goods is Suitable for North Carolina Locals

For North Carolina locals, particularly those in the Goldsboro area and Eastern NC, DICK'S Sporting Goods stands as an incredibly suitable and essential resource for all things sports and outdoors. Its comprehensive inventory, specialized services, and convenient location make it a top choice for athletes, enthusiasts, and active families across the state.

The store's ability to cater to a vast array of sports and outdoor activities—from team sports and running to golf and camping—means that residents rarely need to look elsewhere for their gear. The presence of expert staff, like "Samantha (Sam)" who provided "outstanding service," highlights the potential for personalized and helpful assistance, which is invaluable when selecting specialized equipment or apparel. While isolated incidents of unsatisfactory service, including those related to perceptions of bias, are important to acknowledge and address, DICK'S Sporting Goods as a company has stated commitments and initiatives focused on diversity, equity, and inclusion, aiming to provide a welcoming environment for all customers.

The strategic location within Berkeley Mall with ample parking further enhances its suitability, making it easily accessible for busy families and individuals throughout the region. It allows for a convenient and efficient shopping experience, ensuring that North Carolinians can quickly find the equipment they need to pursue their passions. Whether preparing for a local league, embarking on an outdoor adventure, or simply looking for quality athletic wear, DICK'S Sporting Goods in Goldsboro offers the products, services, and commitment that make it an indispensable part of the local sporting community.

DICK'S Sporting Goods Photos

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DICK'S Sporting Goods Location

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