Dave & Buster's Albany Introduce
For locals across New York, particularly those in the Capital Region, Dave & Buster's Albany at Crossgates Mall stands as an iconic destination where the thrill of an arcade perfectly merges with the satisfaction of a full-service restaurant and bar. It's more than just a place to eat or play games; it’s an immersive entertainment experience designed to bring people together for memorable moments. Whether you’re a gaming enthusiast eager to conquer the latest arcade challenges, a sports fan looking for a lively spot to catch the big game, or a family seeking a dynamic outing, Dave & Buster's offers a vibrant atmosphere that caters to all.
As New Yorkers, we appreciate venues that provide diverse entertainment options under one roof, and Dave & Buster's delivers precisely that. From classic shooters like Halo and Big Buck Hunter to interactive experiences like axe throwing with rubber axes, the vast selection of arcade games ensures there's always something new to try. Customers often rave about the well-maintained arcade and the sheer variety of games, noting that a $55 credit package can provide hours of fun. While occasional operational adjustments might occur, the core appeal of endless playtime and diverse entertainment keeps locals coming back for more. It's a place where laughter, friendly competition, and delicious food create a truly unique outing.
Dave & Buster's has been a pioneer in the "Eatertainment" concept since its inception in 1982. The Albany location continues this tradition, offering a modern, expansive space where guests can seamlessly transition between thrilling games and satisfying meals. The commitment to providing a blend of high-energy fun and a comfortable dining experience is central to their mission. While some patrons have noted areas for improvement in service, particularly during busy periods, the underlying value of having such a comprehensive entertainment complex in our community remains strong. It’s a place that adapts to various needs, from a casual after-work unwind to a large family celebration, solidifying its role as a key entertainment destination in the Albany area.
Dave & Buster's Albany is conveniently located at 1 Crossgates Mall Rd Suite L117, Albany, NY 12203, USA. This prime location within the expansive Crossgates Mall offers unparalleled accessibility for residents throughout Albany, the Capital Region, and even visitors from further afield in New York. Being situated within one of the region's largest shopping centers means that guests benefit from abundant parking options, making arrivals and departures straightforward, even during peak times.
The position on the first floor of the mall, often adjacent to major anchor stores like Dick's Sporting Goods, ensures high visibility and easy navigation within the complex. Its mall setting also means that a visit to Dave & Buster's can be effortlessly combined with other activities, such as shopping, catching a movie, or exploring other mall amenities. This central and accessible location makes Dave & Buster's Albany a go-to choice for seamless, all-in-one entertainment outings, eliminating the need for multiple stops and maximizing convenience for local families and groups.
Services Offered:
- Extensive Arcade & Midway Games: A vast selection of video games, redemption games (ticket-winning), VR experiences, and interactive attractions like Halo, Big Buck Hunter, Axe Throwing (with rubber axes), Connect 4 Hoops, Skee-Ball, Mario Kart, and various claw machines.
- Full-Service Restaurant: A diverse menu featuring appetizers (e.g., loaded fries, fried pickles, nachos, pretzel dogs), burgers and handhelds (various smashed burgers, crispy chicken sandwiches, cheesesteaks), entrees (e.g., chicken parm pasta, crispy chicken strips, ribeye), flatbreads, salads, and desserts.
- Full Bar: A wide selection of alcoholic and non-alcoholic beverages, including specialty cocktails, beers, and sodas, catering to adult guests.
- Sports Viewing: A dedicated sports bar area with numerous TVs to watch major sporting events in a lively atmosphere.
- Birthday Parties & Special Events: Customizable party packages for all ages, perfect for kids' birthdays, adult celebrations, corporate events, and group gatherings, with options for food, drinks, and game play.
- Team Building Activities: Offers a unique environment for corporate team building, fostering collaboration and friendly competition through games.
- Power Card System: A convenient reloadable card system for playing games, allowing guests to track credits and ticket winnings.
- Redemption Prizes: A "WIN! Store" where accumulated tickets from games can be redeemed for a variety of prizes.
- Happy Hour Specials: Often features discounted food and drink specials during specific hours (check local listing for details).
- Special Promotions: Regularly offers deals like "Half Price Games Wednesdays" and "All You Can Eat Wings Mondays" (check schedule for current promotions).
- Online Ordering & Delivery: Food menu items available for order online for pickup or delivery through various platforms.
Features / Highlights:
- "Eatertainment" Concept: Seamlessly combines a high-energy arcade with a full-service restaurant and bar, providing a comprehensive entertainment experience.
- Diverse Game Selection: Features a mix of classic arcade games, modern video games, immersive VR experiences, and skill-based games that appeal to all ages and preferences.
- Family-Friendly Environment: Caters to families with children while also providing distinct areas and offerings for adult entertainment.
- Large Venue: An expansive space, typically around 33,000 square feet, accommodating numerous games and a spacious dining area.
- High Entertainment Value: Many customers report having a great time and finding ample entertainment for their money, especially with larger credit packages.
- Convenient Mall Location: Situated in Crossgates Mall, offering easy access, abundant parking, and the option to combine with other shopping and activities.
- Dedicated Event Planning: Offers professional event planners to assist with organizing parties and group functions.
- Regular Promotions: Frequent deals and special events like half-price game days and themed trivia nights enhance the value for repeat visitors.
- Sports Bar Ambiance: Features numerous TVs and a vibrant atmosphere perfect for watching live sports.
- Continuous Innovation: Dave & Buster's frequently updates its game selection, bringing in new and exciting attractions.
Contact Information:
Address: 1 Crossgates Mall Rd Suite L117, Albany, NY 12203, USA
Phone: (518) 313-4500
Mobile Phone: +1 518-313-4500
For locals in Albany and the wider New York Capital Region, Dave & Buster's Albany stands out as an exceptionally suitable and highly appealing destination for entertainment and dining. Its core strength lies in its unique "Eatertainment" model, which provides a comprehensive solution for a fun outing, eliminating the need to visit multiple venues for food, drinks, and activities. This all-in-one convenience is particularly valued by busy families and groups looking to maximize their leisure time.
The vast array of arcade games offers endless entertainment for all ages, ensuring that every family member, from young children to adults, finds something to enjoy. Whether it's classic redemption games, cutting-edge VR experiences, or skill-based challenges, the diverse game selection keeps the energy high and encourages friendly competition. This active form of entertainment provides a fantastic alternative to more passive leisure activities, promoting engagement and interaction among participants.
Furthermore, its location within Crossgates Mall is a significant advantage for locals. The ease of access, ample parking, and the ability to combine a visit with shopping or other mall attractions make it an incredibly convenient choice. For special occasions, Dave & Buster's shines as a party venue, offering customizable packages and a lively atmosphere that guarantees a memorable celebration without the stress of extensive planning for hosts.
While some visitors have noted opportunities for service enhancement, the inherent value proposition of Dave & Buster's – a place where fun is literally on the menu – consistently draws locals seeking a dynamic and exciting experience. It’s a community hub for celebrations, casual outings, and a guaranteed good time, solidifying its role as a premier entertainment destination in the heart of New York's Capital Region.
Dave & Buster's Albany Photos










Dave & Buster's Albany Location
Dave & Buster's Albany
1 Crossgates Mall Rd Suite L117, Albany, NY 12203, USA
Dave & Buster's Albany
1 Crossgates Mall Rd Suite L117
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Dave & Buster's Albany Reviews
I recently visited Dave & Buster's for the arcade experience and had a great time. There were plenty of game options to choose from, ranging from classic shooters to unique interactive games. A few of my favorites were Halo, Big Buck Hunter, and the Axe Throwing game (with rubber axes).I purchased the $55 credit package, which provided a little over 300 credits. In about 2.5 hours, I used about half of my credits, so there's definitely enough playtime for multiple visits or a longer session. The arcade was well-maintained, and the game selection was diverse, offering a mix of skill-based and ticket-winning games.Overall, it was a fun experience with lots of entertainment value. If you're looking for a place to enjoy a variety of arcade games, Dave & Buster's is a solid choice. I'll definitely be back to play more!
Feb 22, 2025 · Dain Vossar (ReviewJedi)You asked how to get a higher star rating from me.... Well, this is the 2nd time I've sat at one of the tables outside of the bar area and been completely 100000% ignored by staff. There are menus and plates at the tables. So it'd be reasonable to assume one would be waited on at some point. I've been sitting here for almost a half hour. Menu open. Looking around for a waiter. I see them, they are here. They just aren't coming around to check on me. I do understand you probably have lots of parents/ppl sit at these tables while our kids play your games with our money and never order anything. Just having one server come over here to see if maybe I wanted to eat and feed my 4 kids while they play isn't a crazy notion. I spent 100$ refilling their play cards. Imagine how much I'd spend if I actually had the chance to order food. And I'm an amazing tipper, too. Sure I could go around to the bar and ask for a server or flag one down even but no thanks, I shouldnt have to. I made eye contact with a few servers now, not even 1 so much as mouthed " you ready to order?" Or anything like that. Sure it's busy and loud but there's really no excuse for this. Twice. So, I'll remove some stars and go to apex across the hall next time.
Jun 01, 2025 · chrystal molloy scismWant the juice? Here's the deal.Lunchtime 11-2 special. $15 for a deluxe chicken sandwich/cheeseburger and you get 40 credits on your game card. COMBO THAT with All you can eat Wings $22 and get the mango habanero boneless (nuggets) with blue cheese, ranch, and garlic truffle fries. Oh did I mention that you get unlimited plays for 30 minutes STORED on a card?So what you do is you both do that (yeah you've gotta have the munchies) and then you get 40 credits and 30 minutes of unlimited play on two cards. You can use them that day or come back later after walking off food, or come back during a date night, and scan both cards for a cute and easy 30 minute game night.I think these deals are seasonal so I'm not sure when they stop. Right now it works until April 2025 :)
Feb 15, 2025 · Luke JaegerFirst time at this Dave and busters and the service was great from the greeter to the server. The food was great came out really fast and hot.
Jun 25, 2025 · Victoria MarieIt IS an arcade. Respectfully, the service has been really terrible, you will wait a long time for food like very long. To be waited you will wsit longer so have your order in 1 shot. If you order everything at once, it is easier for them probably. They are always understaffed. I have received good service 2 times in the past. They had a really awesome guy once, and gave really good service and was really helpful for a birthday I planned but he may not work here anymore and that is good for him... but really, the service sucks. This is the last time we eat here.
Mar 26, 2025 · Vee R
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