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Altitude Trampoline Park

2800 S I-35 Frontage Rd #200, Round Rock, TX 78681, USA

4.0
I really tried to give Altitude Trampoline Park the benefit of the doubt, but their business practices are simply unacceptable. When my son broke his leg at their facility, I asked them to put our membership on hold during his recovery. Shockingly, they refused, as if a child with a broken leg is expected to keep jumping. I didn’t leave a bad review then, hoping it was a one-time issue.But the second experience sealed it. My wife gave them a proper 60-day notice to cancel our membership, and the employee on the phone confirmed it. Later, we discovered they did not do anything in their system to record this cancelation notice. Their response? A blank stare and a casual “we don’t see any cancellation.” No accountability, no solution, just an offer of a brand new 60-day notice like the old one never existed.I’m done. You can keep my $21.64 in exchange for this one-star review. We couldn’t even use the last month that we were charged for, they charged us for the full month of May, yet we are’t allowed to attend it in May because the membership was finally canceled in their system in the beginning of May after a confrontation with the front desk and a supervisor. Fix your system and train your employees. This isn’t just bad service—it’s borderline criminal. - Vitaliy
Altitude Trampoline Park Overview Intro Photos Location Reviews

Altitude Trampoline Park Introduce

Howdy, Texas families! When you're looking for an exhilarating way to get active and have a blast, regardless of the scorching summer heat or a sudden cold snap, **Altitude Trampoline Park** in Round Rock aims to be your go-to destination. This isn't just a traditional gym; it's an expansive indoor adventure park designed to bring high-flying fun and dynamic activities to individuals and families across the Central Texas region. For locals in Round Rock and surrounding communities, Altitude offers a unique blend of fitness and entertainment, providing an energetic escape for all ages.

Altitude Trampoline Park prides itself on offering more than just trampolines. It's a comprehensive indoor playground featuring a variety of attractions that encourage movement, challenge physical abilities, and spark laughter. From defying gravity on wall-to-wall trampolines to navigating obstacle courses and battling friends in a foam pit, the park is designed to keep everyone engaged and active. Its appeal lies in providing a versatile space where kids can burn off energy, teens can challenge their friends, and even adults can embrace their inner child. While the promise of endless fun is a major draw, it's essential for local Texans to be aware of all aspects of the customer experience when considering this as their next family outing or fitness venue.

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**Altitude Trampoline Park** in Round Rock is strategically located at **2800 S I-35 Frontage Rd #200, Round Rock, TX 78681, USA**. This prime location right off Interstate 35 (I-35) makes it incredibly accessible for residents across Round Rock, as well as those traveling from neighboring cities such as Austin, Pflugerville, Hutto, and Georgetown. Being situated on the I-35 frontage road ensures excellent visibility and ease of access directly from the highway, minimizing navigation time for visitors.

The park's placement within a commercial area typically provides ample parking, which is a significant convenience for families arriving with children. The indoor nature of the facility makes it a perfect year-round destination, offering a cool respite during the intense Texas summers and a warm, dry option on cooler or rainy days. This combination of a central, easily reachable location and consistent availability regardless of weather makes Altitude Trampoline Park a practical and appealing choice for active recreation in the Central Texas region.

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Altitude Trampoline Park in Round Rock offers a wide range of services and attractions designed to provide an active and entertaining experience for its visitors:

  • Open Jump Access: Provides general admission for guests to access various trampoline courts and attractions for a specified duration. Different pass levels (e.g., Basic, Deluxe, Ultimate, Platinum) offer varying access to attractions and jump times.

  • Kids' Birthday Parties: Comprehensive party packages that typically include jump time, a dedicated party host, a private party room or table, pizza, and drinks. This is a very popular service, making it a go-to for celebrations.

  • Group Events: Accommodates large groups such as school field trips, church groups, corporate team-building events, and sports team outings, often with special group rates and dedicated areas.

  • Memberships: Monthly membership options providing unlimited or extended daily access to the park, along with potential perks like discounts on food and guest passes. It's noted that "memberships are only valid at the location where they were purchased" and a "60 Day Notice of Cancellation is required for Basic Membership."

  • Toddler Time / Junior Jumpers: Dedicated jump sessions designed specifically for younger children (often ages 6 and under) to play safely without older jumpers.

  • Friday Night Live / Teen Night: Special evening events with music, lights, and extended jump times, often including pizza and socks, catering to older kids and teens.

  • Café / Concessions: An on-site snack bar offering a variety of food and beverage options to keep jumpers refreshed and energized.

  • Required Altitude Socks: For safety and hygiene, specialized grip socks are required for all participants on the attractions and are available for purchase at the park.

  • Online Waivers: A system for parents or guardians to sign liability waivers online in advance, streamlining the check-in process upon arrival.

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Altitude Trampoline Park in Round Rock features a wide array of attractions designed to appeal to a broad range of ages and energy levels, making it more than just a typical gym:

  • Main Trampoline Court: An expansive area of interconnected trampolines for general jumping and free play.

  • Dodgeball Courts: Trampoline-based courts where participants can engage in high-flying dodgeball games.

  • Foam Pit: A large pit filled with soft foam cubes for safe landings after flips, jumps, or from features like the trapeze swing.

  • Battle Beam: A raised beam over a foam pit where two participants joust with padded props, aiming to knock each other off.

  • Basketball Trampoline Dunk: Trampolines positioned in front of basketball hoops, allowing jumpers to practice their dunking skills.

  • Rock Climbing Wall: A vertical climbing challenge for varying skill levels.

  • Ropes Course: An elevated obstacle course where participants navigate various challenges while harnessed, testing balance and agility. This was noted as Altitude's "first ever Ropes Course" at this location, signifying a unique feature.

  • High 9 Reaction Wall: An interactive game where jumpers hit illuminated targets on a wall.

  • Kid's Court: A dedicated, often softer and smaller area specifically for younger children, allowing them to jump safely away from older, more rambunctious jumpers.

  • Performance Trampolines: Specialized trampolines designed for more advanced jumpers to practice flips and tricks.

While these features promise significant fun, it is vital for prospective visitors to be aware of customer feedback that has raised serious concerns. One long-term customer reported "business practices are simply unacceptable," citing a refusal to pause a membership after their child broke a leg and later, a failure to process a 60-day cancellation notice despite confirmation, leading to continued charges. The customer described this as "borderline criminal" and called for management to "Fix your system and train your employees." Another review expressed concerns about "safety and cleanliness" and mentioned "foam pieces sticking up, making it easy to trip," indicating potential hazards. These issues regarding operational practices, billing, and facility maintenance are crucial for any local Texan to consider.

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For inquiries, party bookings, or to learn more about Altitude Trampoline Park in Round Rock, here is the contact information:

Address: 2800 S I-35 Frontage Rd #200, Round Rock, TX 78681, USA

Phone: (512) 373-3276

It is strongly recommended to contact the park directly for the most current information on hours, pricing, membership terms, and to address any specific concerns or questions you may have before visiting, especially in light of the detailed customer feedback.

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For Texans in the Round Rock area, **Altitude Trampoline Park** offers a compelling range of indoor attractions for active fun and entertainment, particularly for children and teens. Its extensive selection of trampolines, obstacle courses, and unique features like the Ropes Course positions it as a dynamic alternative to traditional gyms, providing an engaging way to stay active regardless of the weather. The availability of party packages and various programs like "Junior Jumpers" and "Friday Night Live" also makes it a versatile option for family outings and celebrations. The easily accessible location off I-35 is a definite plus for busy parents.

However, it is crucial for local users to carefully consider the significant concerns raised in recent customer reviews. Issues pertaining to membership cancellation policies, a lack of accountability for administrative errors, and alarming observations regarding cleanliness and safety (e.g., "foam pieces sticking up, making it easy to trip") are serious. While the promise of fun is strong, these operational and maintenance concerns directly impact the overall customer experience and safety. Therefore, while Altitude Trampoline Park can provide a fun outlet for energy, prospective visitors, especially those considering memberships or frequent visits, should exercise caution, clarify all terms in advance, and potentially inspect the facility upon arrival to ensure it meets their safety and hygiene expectations. For a family outing, the potential for fun is there, but informed decision-making is key for Texans.

Altitude Trampoline Park Photos

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Altitude Trampoline Park Location

Altitude Trampoline Park

2800 S I-35 Frontage Rd #200, Round Rock, TX 78681, USA

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